The room was filthy with mold in tub and on carpet. Food was on the floor from previous people. We had to ask for toilet paper and towels. The bed was not a true king size and was extremely uncomfortable. There was no dvd player like they said and the wifi wouldn't stay connected which interfered with business. Would not recommend this hotel at all […] . Read moreGenuine Hotels.com guest review
"nice place, no breakfast"
Hotel was nice, room was great. Was very dissapointed they did not even have coffee for breakfastGenuine Hotels.com guest review
Weekend getaway was fun didn't leave the roomGenuine Hotels.com guest review
Curtains had holes, shower had mold, cigarette smoke smell for non smoking rm, bed spreads had stains, sheets had holes and didn't fit the beds, mattresses had an old smell.Genuine Expedia guest review
This hotel is simply-way to old. Needs some updating. I felt like I was in the scariest part of town. Very dirty area.Genuine Hotels.com guest review
"Poor quality overall"
There was no tv remote, no bedside lights. Staff ignored guest's request and concerns.Genuine Expedia guest review
Nothing good about this hotel old out dated and very shady place no a place I will visit again I had typed everything on an earlier post but expedia wouldn't post itGenuine Expedia guest review
"Think again about this one!!"
The room was comfortable. There was NO continental breakfast as was advertised. The ice machine was broke. The vending machine never had water, or anything but Diet Coke and Sprite and nothing else. Having to have a room upstairs was really hard on my wife. Climbing those stairs was really difficult for her.Genuine Hotels.com guest review
Walked in room, seemed nice @ first then you start seeing stains everywhere on curtains, bed skirts. The chair was so nasty my wife had to lays towel on it b4 she sat down. There was holes in the wall & went to bathroom and there was a t+rd in it!!! If it wasn't for the fact we came in so late and drove 9 hrs we would have left right then. But we slept […] a few hrs and left. Will NEVER EVER stay there again Read moreGenuine Hotels.com guest review
The manager of the hotel told me on the phone when I called the hotel to let them know I am going to be checking in late and ask about a location of the room actually told me that he is "busy right now and we will talk when I get there". When I arrived at 12 am there were a bunch of men drinking outside and management let them stay there till whenever […] they felt like it was time for bed. The receptionist was very nice to make sure I get into my room safe. Read moreGenuine Hotels.com guest review
There was used soap and the trash hadn't been take out. I reported it to the lady at the desk and she acted like she didn't care. I would not stay here again. I realize it was cheap, but it could have been clean.Genuine Hotels.com guest review
This was the worst possible place to stay.. We got locked outta our room then was told to find housekeeping to let us back in. No free breakfast or WiFi..Good thing McDonald's was next door n waffle house was across the street.. No crib provided for my grandson.. Never will stay here againGenuine Hotels.com guest review
Not good will never stay here againGenuine Hotels.com guest review
It was fine and the room was clean but had the stale smell of smoke in a non-smoking room.Genuine Hotels.com guest review
"Do not stay here"
The most disgusting room I have ever seen.Genuine Hotels.com guest review
I had a horrible experience with this hotel.Genuine Hotels.com guest review
"What can I say..."
The place is old, run down, and dingy. The sheets and blankets had holes in them, the pillows were the thinnest I have ever seen, everything in this place was ancient and dilapidated, and smelled stale and mildewy. I don't think it was worth the $55 a night we paid by a long shot, and had I known, I wouldn't have bright my small children to this hotel. […] Also, the neighborhood seemed kinda sketchy, along with the other people staying there. That being said, the people working there (owners?) were nice and helpful, and they are the only reason this place is getting 2 stars. But seriously, I will pay an extra $10 next time to stay somewhere nicer. Read moreGenuine Hotels.com guest review
I loved the jacuzzi & the construction of the set up for it. The king sized bed was great except to me it was a little hard. Other then that it was a great night.Genuine Hotels.com guest review
"Par for this course"
We arrived with what we thought was a reservation, but the ball was dropped on our end. The hotel was full, with the exception of 1 room undergoing smoke remediation. It was deemed acceptable and we squeezed in. The attendant was incredible, utilizing multiple efforts and resources to secure a room for us. The other attributes of the hotel are similar […] to the rest of the chain, with varied full breakfasts, hot tub and room amenities. On this particular trip, I am doubling up and we have a bedroom seperately fromthe rest of the room with its own door. Very nice for the worker bee to be able to sleep while the boss does the paperwork. Highly recommended. Read moreGenuine Hotels.com guest review
"worse hotel I never stayed in"
when I walked in the lobby I knew I had made a mistake. the smell in the lobby for starts horrible. the clerk swore i did not have a reservation. did not have a computer to find it. went in the back to get IPAD and found my previous paid reservation. when I got to the room. I called Expedia immediately to tell them how awful the room was. the smell […] unbearable, there was an old sofa looked 30 years old arms and seats of the sofa completely filthy. bed spread looked like it had not been washed in 6 months carpet filthy. expedia called the front office to see about a refund they refused so I left never stayed there just lost 57.00 dollars. if you like filth then this is your place. very very disappointed. Read moreGenuine Expedia guest review
Comfortable bed and hotel was close to highway.Genuine Hotels.com guest review
"Okay for price"
It was fair. Room had a musty smell. No smoke alarm in my room. Older hotel could use face lift. Reasonable for price for what you got.Genuine Hotels.com guest review
Great people great stay will use them againGenuine Hotels.com guest review
"hotel close to home"
room needs improving...the hotels wi fi is terrible..and the room phone was broken I couldn't make a call...that's terribleGenuine Hotels.com guest review
The accommodations were adequate for the price. I had previously stayed at this location.Genuine Hotels.com guest review
This was the worst stay ever! The bed was hard, the floors were sticky, the ceiling was falling in, and no door on the bathroom! A fight broke out in the parking lot and police and an ambulance showed up! I will never ever visit another America's Best Value because its not!Genuine Hotels.com guest review
"Worst hotel ever. Avoid!"
As soon as we opened the door, the horrible smell pushed us back for a few minutes, it reeked. The bed was hard as rock. A towel in the bathroom had holes. In summary, avoid this hotel at all cost!Genuine Hotels.com guest review
"Great hotel, but"
01/02/14 Roadbug Bogota, Colombia
Been on the road almost 3 years and have stayed in many hotels....the rooms are nice and spacious....the staff is friendly, the receptionist is fabulous and very, very helpful...probably the best receptionist in any hotel I have been to. The only draw back is the internet equipment needs to be replaced...if you are looking to relax in a good hotel this is the perfect place......if you are counting on having internet and doing reports or online work for your business go somewhere else! (No breakfast here)
"Definitely NOT America's "best""
04/01/13 dorishutton Colorado City, Colorado
We were very disappointed in the entire stay. Front desk personnel came to the desk in shorts and a t-shirt. The room did smell pleasant when we entered but everything went down hill from there. Carpet was stained and a bit crunchy to walk on. Lamp shades were torn and falling off the lamps. Couch was stained/dirty. Towels were dingy and very thin. Wash clothes had holes in them. Bed had dingy lines but did not see any unwelcome critters in the bed. Did go to Wal-Mart and bought Lysol to spray down the bed... Did not even use the pillows on the bed- got ours from the car and used them. Sigh....I could go on but you get the picture. It is worth a few extra dollars and research to see reviews on motels before you go to this place. (P.S. Hubby booked room...gotta love the man.)
10/07/12 Judy M Georgetown, Texas
Me and my husband were there for a friends wedding so we chose to stay here and it was the right decision. The staff is very helpful and courteous and the room was pretty nice. Didn't have any coffee in the morning but for the price we paid we could def. get a cup across the street at McDonald.
The bed was very hard and the towels extremely rough. No coffee, stained toilet seat, charged $60 even though their prices were listed as lower. Wouldn't give us an extra pillow and deactivated the room key when we went to dinner so we had to go back to the office to get another. Will never stay here again!
03/01/12 allendav Mt. Pleasant
The bathroom shower curtaain had mildew.. I didn't notice until the next morning when I showered. Attempted to use the phone, - had to CLEAN the number pad before I would touch it. It was covered in food that had been there awhile. Disgusting. Will not stay there again. There were NO towels in the room upon check in. We had to go to the office and get them.
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