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Mahekal Beach Resort, Riviera Maya

4 stars
38 St And The BeachPlaya del CarmenQROO77710Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.5 / 5
Location
Great location
Breakfast
Tasty breakfast
Beach
Beautiful beach
Food
Delicious food
307See all 307 Hotels.com reviews
From 1,930 reviewsTripAdvisor Traveller Rating

Mahekal Beach Resort, Riviera Maya

Hotel Info: ‎866-539-8117‎

from $190
  • Garden View
  • Standard Ocean Front
  • Room, Ocean View (Palapa)
  • Room, Ocean View
  • Deluxe Room (Ocean front)
  • Standard Palapa Garden View
  • Jungle View Room
  • Jungle View Palapa
  • Standard Palapa Ocean View
  • Room, Garden View
  • Standard Garden View
  • Room, Garden View (Palapa)
  • Standard Ocean View
  • Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Mahekal
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 115 per week

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70
  • Christmas Eve (24 December) Gala Dinner per child: USD 1 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 1 (up to 12 years old)

Optional extras

Late check-out can be arranged for an extra charge

Refrigerators are available for USD 10 per night

Pets are allowed for an extra charge of USD 25 per pet, per night

Airport shuttle service is offered for an extra charge of USD 110 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 17 costs USD 30.00 (roundtrip)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Swim-up bar
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 1200
  • Conference space size (meters) - 111
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 33
  • Year Built 1982
  • Garden
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board (on request)
Things to enjoy
  • Patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Cocina - This buffet restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.

Las Olas - This beachfront cocktail bar specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach cocktail bar specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Recreation

On Site

  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby

Mahekal Beach Resort, Riviera Maya’s small print

Also known as

  • Mahekal
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 115 per week

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70
  • Christmas Eve (24 December) Gala Dinner per child: USD 1 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 1 (up to 12 years old)

Optional extras

Late check-out can be arranged for an extra charge

Refrigerators are available for USD 10 per night

Pets are allowed for an extra charge of USD 25 per pet, per night

Airport shuttle service is offered for an extra charge of USD 110 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 17 costs USD 30.00 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 307 reviews

Mahekal Beach Resort, Riviera Maya
Outstanding5.0 / 5
Best hotel in Playa
I stayed for a week with my family and we all loved it. This place is stunning. I would defiantly return.
7 night family trip
Mahekal Beach Resort, Riviera Maya
Outstanding5.0 / 5
Def stay here
We stayed here for 4 nights. I was very impressed the hotel. It was right on the beach, had beautiful pools, great service, a private beautiful beach set up. The customer service was great. It was affordable, and everyone we encountered were friendly and nice! We did have a problem with our shower but they more than made up for it and I plan to stay here again when I come back! It's location was close to the main downtown, it's locations was much better than the other resorts we looked at.
4 night trip with friends
Mahekal Beach Resort, Riviera Maya
Outstanding5.0 / 5
A must visit place!!!
Fantastic resort. Was really great to have the two meals included per day. The food was very good, especially at the Fuego restaurant. Property is beautiful as well as the beach.
5 night romance trip
Mahekal Beach Resort, Riviera Maya
Outstanding5.0 / 5
Mahekal Makes La Playa Even More Perfect...
I had intended to only stay at Mahekal for a couple of nights, but once I got there I felt so comfortable and was so pleased with the experience that I canceled all my other reservations and made Mahekal my home base. Included in the price of the room was breakfast and dinner, and while the food was amazing, what really made the stay for me was the level of customer service the wait staff, and really everyone at the property provided. In particular, at the wonderful Fuego Restaurant, Rogelio, Ruben, Minerva, Oswaldo, Antonio, Ismael, Benji, Jared, and Eric make me feel welcome and that I was very taken care of. Thanks to each and every on of them for making my stay at Mahekal so perfect. I will be back in five months and bringing my family this time!
2 night trip
Mahekal Beach Resort, Riviera Maya
Outstanding5.0 / 5
Great hotel, mostly peaceful and quiet.
Fantastic place with great beach, great food, great bars, great service, absolutely beautiful place. We stayed in an ocean view palapas style room. It was great, but you should know that the palapas style roof does not block out much noise, like from the birds at 6AM. Otherwise, it was great and very unique. Close to La Quinta shopping and restaurants (but food at resort is great). One important thing--check schedule for Mamitas Beach Club next door--they have live concerts that are very loud and go to 2 AM--we were lucky and missed one the day we left. Otherwise, the beach club seems to shut down at about 8 PM and never bothered us. The spa is excellent but expensive. The bars have 2 for 1 happy hour from 5 to 6 every day. Boli's bar has table shuffleboard, ping pong, and pool tables.
4 night romance trip

See all reviews

Mahekal Beach Resort, Riviera Maya

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