All hotels in Hamilton Island, Queensland, Australia
1 room, 2 adults
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12 Resort Drive, Hamilton Island, QLD, 4803, Australia, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 283 reviews)

  • Wellness
    Great wellness & sports facilities
  • Location
    Great location
  • Service
    Fantastic service
  • Comfort
    Rather comfortable
  • Room
    Great room
  • Food
    Food is all right

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"great facilities, nice resort, nice staff"
Great family holiday, lots to do, great food and lots of options
Genuine Expedia guest review
Other trip Jul 11, 2015
A Traveler
AU
4.0 / 5Excellent
"Best location on the island"
This hotel is at the best location of the island with short walking to the beach for sports activities. The island has a very nice layout, and you can walk to anywhere except airport direction is a little bit far. The sun rise and sun set on the island are amazing. The tours on helicopter to view the islands or by boat to the white heaven beach are fabulous. The island is family friendly, young kids are easily accommodated.
Genuine Expedia guest review
Other trip Jul 6, 2015
Jenny
AU
5.0 / 5Outstanding
"Fantastic! Bad reviewers must be very negative!"
I had read all these reviews and even had a friend tell me this place was dated and tired and not that flash.... well, apart from the 80's colour (which is designed around fitting in with the environment) I found everything to be top notch! The staff were amazing and couldnt do enough for you..... they work so hard and handle so many people from all parts of thw world.... all with a pleasant smile and lots of character. The beds were extremely comfy, the food was excellent, especially the buffet breakfast! The guests all seemed happy and anything I needed was never any trouble. No Dvd in the room meant that you had to book one from reception, rather than pay a fairly hefty price for an inhouse movie ($15). This was the only thing that I could think of to criticise..... only because it took us four days to work out why our remote control wasnt working properly. If that was the biggest problem, Id say we were doing OK. The view from our garden room was spectacular over the water.... there werent even any mozzies, or bugs that spoilt the ambience of sleeping with the door open, listening to the water and the rain. I just cant say enough about this beautiful place. I should add that at times, it felt like I was on a big cruise ship, even though it was the whole village..... all the food was pretty similar and I guess it was a little on the dear side.... but given the location and the setting, Id suggest that this is to be expected.. Go! and enjoy!
Genuine Expedia guest review
Other trip Jul 1, 2015
Odette & Oscar
AU
4.0 / 5Excellent
"Nice hotel"
Great views from all the rooms. Rooms are a bit dated but huge rooms and bathrooms that are all perfectly clean. Wifi was pretty poor and needed to be reset a number of times which was a bit frustrating. Hotel is in in a beautiful location and staff were very friendly.
Genuine Expedia guest review
Other trip Jul 1, 2015
caroline
AU
4.0 / 5Excellent
"Food"
Was great... Just the food was disappointing not just our hotel, Hamilton in general
Genuine Expedia guest review
Other trip Jun 23, 2015
A Traveler
AU
4.0 / 5Excellent
"Ideal place to stay"
Good sized comfortable rooms, relaxed atmosphere, excellent buffet breakfasts, good choice of pools, beach is OK but not amazing. Staff at the hotel were attentive and polite. Ideally placed to explore the whitsunday islands and the great barrier reef. We stayed in a Garden rooms (just means they are on a lower floor) with two adults and two kids aged 6 & 7, and this was ideal for us.
Genuine Expedia guest review
Other trip Jun 23, 2015
Tom
AU
5.0 / 5Outstanding
"Reef view"
Brilliant
Genuine Hotels.com guest review
5 night trip with friends Jun 14, 2015
Gillian
GB
3.0 / 5Good
"Good hotel, let down by some easily fixed issues,"
We had a 4 night stay in a Garden view room on the 4th floor, although this actually had sea views as we were just higher than tree top level so had a fantastic view over the beach and distant islands. Room was large and well furnished, bed was comfortable and access to the compliment Wifi is very easy to access and set up, bathroom was a bit disappointing as although large it did look dated and had seen better days, the separate toilet had some kind of electrical box in it that hummed? during the day it wasn’t really noticeable but in the middle of the night it was, and each night we ended up having to turn the electricity off as it was difficult to sleep, turning the power off was thankfully easy as its key activated when you enter the room, thought that a little investment in the bathroom would make all the difference and moving the annoying electrical box as well, quite why it was there I found strange. The buffet breakfast each day was ok, have had better but also a lot worse, same fare each day with a good selection, although hot food was on often luke warm unless you got it just as it was being put out or topped up which was a concern as it is the ideal temperature for bacteria to multiply, we only ate in the evening once and to be honest it was pretty bad, my wife ordered the soup of the day which we were told was Pumpkin with corn bread, when it arrived it was a not so good and un seasoned chicken and mushroom, with toasted bread roll!, the waitress when we asked
Genuine Expedia guest review
Other trip Jun 20, 2015
Paul
AU
5.0 / 5Outstanding
"Loved everything about it"
From the time we were met at the ferry , great location , amazing staff , great room etc all exceeded our expectations . The icing on the cake was the 'departure lounge ' where they keep your bags safe after 10 am check out , so you can make full use of your last day , then shower or change before you catch the last ferry - all hotels in tourist spots should have one of these rooms - also loved the free use of beach towels until you leave . Highly recommend the Reef View - we were on 15 th floor - amazing sea view - hope to return sometime it was that good .
Genuine Expedia guest review
Other trip Jun 20, 2015
Gretchen
AU
2.0 / 5Fair
"never again"
Tired rundown hotel. Poor service. Poor food
Genuine Hotels.com guest review
2 night romance trip Jun 12, 2015
A Traveler
AU
5.0 / 5Outstanding
"Highly recommended"
If one is stressed and needs to relax unwind and recharge HI is definitely the "go to" place.
Genuine Expedia guest review
Other trip Jun 10, 2015
Edith
AU
5.0 / 5Outstanding
"Lovely hotel with friendly staff."
Modern hotel just meters from the beach. Gorgeous sunrises. Restaurant meals were very nice at reasonable prices,loved the kids eat free option. So much to do for the kids they loved having everything so close thay could explore and relax. Hotel staff are so polite and friendly, they made us feel like they were genuinely happy to be serving us. Loved that we could use all the pools. We had a coral sea view room on the 7th floor and the view from there was magnificent just like the brochures. We have no negative things to say about the island it was one of the best family holidays we have been on. Plenty to keep you busy if thats what you choose or just sit and relax and take it all in. Wonderful place thankyou.
Genuine Expedia guest review
Other trip Jun 9, 2015
kerry
AU
4.0 / 5Excellent
"June long weekend"
We headed off to Hamilton Island to celebrate my boyfriends 40 th birthday. Great holiday Well be back.
Genuine Expedia guest review
Other trip Jun 8, 2015
lauren
AU
5.0 / 5Outstanding
"Nice hotel"
Very clean and excellent customer service. I would recommend this hotel to family and friends.
Genuine Expedia guest review
Other trip May 12, 2015
toni
CA
5.0 / 5Outstanding
"Best hotel I've been to with the friendliest staff"
This place was amazing! We were on the 15th floor so the view great looking out over everything. All the staff we met were all very friendly & the services were great. There was some construction going on round the place but noise was never problem. The only problem I encounter was that the room safe was faulty so I'm glad we didn't put any valuables in it. Overall, we couldn't of chosen better for our honeymoon!! Huge thanks to all the hotel staff for making our stay so wonderful!
Genuine Hotels.com guest review
6 night romance trip Apr 30, 2015
Neil
AU
5.0 / 5Outstanding
"Fantastic holiday"
Loved the Reef View Hotel. We had a massive room, which was clean and comfortable. The pools were fantastic and the staff were friendly and helpful. Would certainly go again
Genuine Expedia guest review
Other trip May 8, 2015
tigram
GB
5.0 / 5Outstanding
"Clean Hotel overlooking beach"
We had a wonderful stay which started at the airport. The staff from the Reef View were friendly and very knowledgeable. Our room was available as soon as we arrived and was very clean and spacious. It was our 30th Wedding Anniversary and the staff made it special for us.
Genuine Expedia guest review
Other trip Apr 21, 2015
Lisa
AU
5.0 / 5Outstanding
"Fabulous views and close to the beach/pools."
My Mother and I came back to the Reef View as we have stayed there a number of times before and loved it each time. It has been a number of years since our last visit though and we were just as impressed with the hotel this visit and will be back. The staff were friendly and helpful, the buffet breakfasts offered all you could want and were delicious and the views from our coral sea view room of the beautiful beach, were heavenly! I highly recommend this hotel to anyone.
Genuine Expedia guest review
Other trip Apr 16, 2015
Mez
AU
5.0 / 5Outstanding
"Beautiful view, excellent facilities."
Beautiful hotel with several pools and all the watersports on the beach are free! Brilliant holiday!
Genuine Expedia guest review
Other trip Apr 10, 2015
Rose
GB
5.0 / 5Outstanding
"Great hotel, family friendly"
Very friendly staff, clean rooms, daily service. Great pool, close to the beach and sports centre, excellent amenities. Breathtaking views.
Genuine Expedia guest review
Other trip Apr 9, 2015
anonymous
AU
4.0 / 5Excellent
"hotel in ideal spot close to beach"
great holiday. restaurants need to be improved and not enough of them.
Genuine Expedia guest review
Other trip Apr 9, 2015
tree
AU
5.0 / 5Outstanding
"Hamilton Island World Class"
Loved every minute of our 3 day vacation. The Reef View Hotel was 5 star. The whole island is very romantic, peacefull and accommodating.
Genuine Expedia guest review
Other trip Mar 17, 2015
Dave
AU
5.0 / 5Outstanding
"Close to the beach and a short walk to the harbour"
We had a fabulous experience. The hotel was situated close to the beach and our room had a spectacular water view. The staff were very accommodating and information was readily available regarding hotel facilities and activities. We were able to book off site trips right from the lobby of the hotel. We would certainly go back again.
Genuine Expedia guest review
Other trip Mar 8, 2015
Robert
CA
4.0 / 5Excellent
"Good hotel, particularly suitable for families"
Overall we had a very nice and comfortable stay in this hotel
Genuine Expedia guest review
Other trip Mar 4, 2015
A Traveler
AU
4.0 / 5Excellent
"Beautiful view - close to beach"
Absolutely beautiful amazing view. We had beautiful weather which helped. Lots to do but also nice just to relax
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
AU
4.0 / 5Excellent
"Nice beach view from balcony"
Perfect location, nice staff, close to everything, facility bit old but maintained well.
Genuine Expedia guest review
Other trip Jan 27, 2015
danny
AU
4.0 / 5Excellent
"Nice hotel but a bit outdated."
Facilities and food were good. Many activities for the kids. However, some staffs had very bad attitude just because we are Asian looking.
Genuine Expedia guest review
Other trip Jan 23, 2015
A Traveler
AU
5.0 / 5Outstanding
"Impressive stay at the Reef View"
The hotel staff were very nice and helpful. The view of the hotel is spectacular and impressive, especially during sunset period. There were plentiful of restaurant nearby. The transport to Marina was also convenient by free green line shuttle bus.
Genuine Expedia guest review
Other trip Jan 23, 2015
A Traveler
HK
3.0 / 5Good
"Main hotel close to everything."
I would recommend the hotel only for the fact that that it is one of the few large family friendly hotels on Hamilton. That's not to say it's a bad hotel either. The staff were amazingly friendly and helpful. Breakfast was ....meh, just ok. An OK selection of of the usual fair served at large hotels, but dissapointing was the fruit and yoghurt. Fruit tasted really bland and they also served canned fruit! What a joke for the price paid. The double room we had was comfy and slept two adults and two children on the tenth floor. Room smelt quite musty throughout our stay no matter how much we left the balcony door open. Bathroom and bedrooms were a little run down and tired looking, and do need a modern updated.
Genuine Expedia guest review
Other trip Jan 22, 2015
A Traveler
AU
4.0 / 5Excellent
"Enjoyable"
We has a great holiday, even those our holiday was short but we has a great times.
Genuine Expedia guest review
Other trip Jan 19, 2015
Monica
AU
5.0 / 5Outstanding
"Great hotel with views to die for"
We had a great stay here and probably has the best location with the most amazing views. We were lucky to have a room with a sea view. I think the staff could have been more informative at check in but apart from that it's was a fantastic stay!
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
GB
4.0 / 5Excellent
"Family trip"
We stayed in the RW hotel for 6 nights - everything is very comfortable and easy to access. The only area of improvement would be the restaurant - very limited offer, slow service, staff is not up to speed. Other than that it was a great stay!
Genuine Hotels.com guest review
6 night family trip Jan 9, 2015
A Traveler
IE
5.0 / 5Outstanding
"Nice hotel near the beach"
Had a great time would definitely go back. Great facilities and plenty to do. The only downfall is the cost of food and goods just a little too expensive.
Genuine Expedia guest review
Other trip Jan 14, 2015
elly
AU
4.0 / 5Excellent
"Nice hotel, great view"
The room was basic & comfortable with a great view. The staff are friendly & the whole island seems to be really well run - transfers from the airport are well organised and everything well planned and orchestrated. My only gripe was that things (like shower caps for example), once used, we're not replaced. The balconies are large and have an evening light so nice and comfortable at any time. The view is really lovely. I have stayed at the Reef View hotel 3 times now and I will definitely stay there again. It's couple, family & travelling mates friendly & close to everything you need.
Genuine Expedia guest review
Other trip Jan 10, 2015
pam
AU
4.0 / 5Excellent
"Ideal family hotel, ok for couples"
The hotel is great but quite clearly most ideal for families, not so much for couples. Housekeeping starts to knock on your door at 8.30am so if you like to sleep in, make sure to put the "do not disturb" sign on the door. The service is friendly and very efficient. Airport transfers are taken care of and everything from food to activities is easy accessible. The breakfast buffet is quite extensive but it does get a bit messy with the amount of people (and kids) taking advantage of it. We appreciated the free watersports equipment hire and loved the sports club. The gym is very well equipped from free weights to cardio machines and even offers classes.
Genuine Hotels.com guest review
5 night romance trip Dec 31, 2014
A Traveler
AU
3.0 / 5Good
"OK hotel but very expensive"
The hotel is OK, but is extremely expensive for what it is. It is starting to feel a bit dated (1980's) which would be fine if it was not for the 5* price. Perhaps we just went at the wrong time of year. Location is good, near the beach, all activities are free. Families would probably feel more comfortable here as there are many children in school holiday seasons.
Genuine Expedia guest review
Other trip Jan 6, 2015
Ian
GB
4.0 / 5Excellent
"Great Location!"
We found the Reef View Hotel to be pretty well situated. The rooms are a good size and pretty well stocked if you use the mini bar. Staff were very pleasant. If you can include the breakfast with your stay do so as its worth the money. Great hiking track behind the hotel. Overall we were happy with our stay and would stay there again!!!
Genuine Expedia guest review
Other trip Jan 5, 2015
Teresa
AU
4.0 / 5Excellent
"Lovely hotel, central to most attractions"
Loved every minute in Hamilton Island! So peaceful & relaxing, feels like your in your own little world! Love Island Pool Bar & restaurants-staff & other people are extremly helpful & friendly! Don't like those silly flies though hehe!!! Thanks for truly AMAZING stay, will be back again one day soon!!! :0) X
Genuine Expedia guest review
Other trip Jan 5, 2015
CJ
AU
4.0 / 5Excellent
"not bad, but too pricy"
nice view, big size room, but pricy, no buggy supplied.
Genuine Hotels.com guest review
2 night family trip Dec 27, 2014
River
AU
5.0 / 5Outstanding
"Nice views!"
Really nice rooms and views. The hotel is really busy but it wasn't a problem for us because we were out all day. During high season highly recommend to do reservations for tours, restaurants etc. we had a great vacation at Hamilton island!
Genuine Hotels.com guest review
3 night romance trip Dec 25, 2014
A Traveler
AS
3.0 / 5Good
"Convenient location."
We had a lovely 5 days at Hamilton. Hotel staff were so friendly.
Genuine Expedia guest review
Other trip Dec 27, 2014
Renae
AU
2.0 / 5Fair
"Well-located hotel with good views"
The best thing was the views. The buffet was average. The room was untidy with hair on the floor the day we checked in. The bathroom was not cleaned on a daily basis. All in all, it was nice but really overpriced. Would not repeat.
Genuine Expedia guest review
Other trip Dec 13, 2014
Christina
AU
5.0 / 5Outstanding
"Top hotel resulting in a wonderful relaxing break."
From the moment we arrived at the hotel, we were made to feel welcome and throughout our stay, staff made our holiday one of the most pleasant I've experienced.
Genuine Expedia guest review
Other trip Dec 8, 2014
Denise
AU
4.0 / 5Excellent
"Nice hotel close t the beach"
Great holiday, heaps to do and relaxing as well, beautiful scenery.
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
AU
3.0 / 5Good
"Location is perfect. Hotel is dated."
Rooms were not serviced until 3pm too late! Turn over at hotel is huge
Genuine Expedia guest review
Other trip Nov 22, 2014
A Traveler
AU
3.0 / 5Good
"Nice view but old hotel, very poor food"
All the island is owned by the same company. Breakfast is very poor there. Restaurant for lunch and diner overpriced for low quality.
Genuine Expedia guest review
Other trip Nov 20, 2014
George
AU
4.0 / 5Excellent
"Relaxing"
Great place to holiday. Good breakfast. Close to everything on island.
Genuine Expedia guest review
Other trip Nov 20, 2014
mitch
AU
5.0 / 5Outstanding
"Fun Family Trip"
We had a room on the 8th floor, which offer a great view of the Catseye beach. The hotel was running on full capacity with triathlon that weekend. While it was busy, we didn't feel like we were being over-run. The room was reasonably clean considering that they had little time to turn it over between guests. Breakfast at the Pool Terrace was always busy btw 8-9:30 am, waited abt 10-15 mins to be shown to a table. Restaurant staffs were seen checking on cleanliness ard buffet and replenishing food. We love the pool; nice, big and warm. Gota try snorkelling at the beach, we were pleasantly surprised! Quite a few non-motorised sports there that were complimentary to hotel guests. Happy with the choices of food ard the resort; kids-eat-free is another plus!
Genuine Expedia guest review
Other trip Nov 20, 2014
Mick
AU
4.0 / 5Excellent
"Great hotel, maybe a little dated"
Hamilton Island is gorgeous, and this hotel is lovely. It's feeling a bit tired/dated given the price, but is still nice. The facilities/activities included with the hotel are excellent.
Genuine Hotels.com guest review
4 night romance trip Oct 22, 2014
Sarah
AU
5.0 / 5Outstanding
"Beautiful views and lovely accommodation"
We stayed in the Coral Sea View Room in the Reef View Hotel, would recommend anyone to pay the extra for the view as it is amazing. We got married whilst on the island and the team from Hamilton Island Weddings were friendly and helpful. There's plenty to do, whilst there we took a trip out to the Great Barrier Reef where my husband did his first ever dive and we went snorkelling on the reef. He also took a ride around the island on a jet ski and swam with a turtle at Catseye Beach. Make use of the free equipment hire on Catseye beach - great fun! And don't miss the sunset and cocktails up at One Tree Hill. The bus service is regular, but hiring a buggy does make it easier to get around. Breakfast in the hotel is well laid out with something for everyone, but breakfast with koalas at the Wildlife park is also worth a trip.
Genuine Expedia guest review
Other trip Oct 30, 2014
Karen
AU
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