The Alpha Hotel was perfect for our needs as we were wanting to stay in the Turreranong area. The hotel room was good size, the staff were friendly and the car park was close by. I would certainly stay at this hotel again.Genuine Hotels.com guest review
"Pretty Average Really"
The room was comfortable enough and of a reasonable size with a reasonable fitout - the cleanliness was not as good as hoped and the mould on the sheer curtain a bit ordinary. The hotel "free" internet was a meagre 15mb which was a letdown compared the free tag on this site. Probably stay elsewhere next time.Genuine Hotels.com guest review
"go and talk to neibours-Roo's"
Great Location,easy walk to shops and restaurants, good parking Basic room but clean and well maintainedGenuine Hotels.com guest review
"Great suburban hotel."
No problems at all. Fantastic rate and the room was perfectly adequate without being a five star hotel. Highly recommended.Genuine Hotels.com guest review
"Would stay again"
Friendly staffs, great location, kangaroos near carpark area. Pillows were a tad hard but found softer ones in cupboard.Genuine Hotels.com guest review
"Alpha is #1"
The only problem was that the add on the website gave the address as the "region" instead of the Suburb, so the GPS did not immediately find it. I have mentioned this to the check-in staff and they sent a note to their IT department to update the correct address. The hotel is excellent and right across from the major shopping complex. We definitely […] will stay there again next time we are in Canberra. Read moreGenuine Hotels.com guest review
"Hotel for a wedding"
Considering we only slept in the room I was really impressed with the hotel and the room.Genuine Hotels.com guest review
Nice motel but the asphalt in driveway would of been more comfortable to sleep onGenuine Hotels.com guest review
"Nice quiet hotel close to Tuggeranong DC"
The room was as described and the bed was comfortable... not two singles pushed together like many hotels have! The staffing team were friendly and approachable, however the morning staff after handover was quite abrupt and could be taken for being rude which I don't think was her intent. Breakfast was excellent... one of few hotels that have mugs available […] for your cup of tea/coffee in the morning! Read moreGenuine Expedia guest review
"Fits the bill"
Good choice if you are planning to visit Canberra for few days. Not a central location but most landmarks in Canberra are only 20-25 mins aaway.Genuine Hotels.com guest review
"Basic, standard hotel"
It's just a basic chain hotel, nothing especially good or bad about it. Does what you expect from a chain hotel.Genuine Expedia guest review
It was OK but is it usual to charge a refundable room bond of $100.00? Understandable a CC imprint just in case but,,,I had booked 2 rooms.Genuine Hotels.com guest review
the hotel was under going renovations at the time of my stay, but it was quiet, he staff were friendly, and it was very clean. top notch.Genuine Expedia guest review
"Just wanted a restful night!!!"
ROOM really pleasant, clean and attractive; Large tv great; staff helpful. (Gave me a bowl&spoon for my own muesli!!) The HEATING was difficult as the electric blankets were difficult to understand & switch on, but the staff came to assist me; Also, the air conditioner was hard to turn on and then , I couldnt turn it off and it kept coming on during […] the night, waking me up each time!! The whole point of me staying there was to get a good night's sleep before assisting a sick relative for a week!!!!! Read moreGenuine Expedia guest review
"Time to renovate"
The room was reasonable and clean. The bed was very comfortable. There is a tired look about the place outside and in the passageways and it is in need of renovation. It was a good place to stay for our purposes.Genuine Hotels.com guest review
very friendly staff and excellent service. clean bed sheets.Genuine Expedia guest review
Was good overall but hot water ran out after 10 mins. A little dissapointing to be woken before 7am by an extremely loud alarm and not being informed by hotel staff as to why or what was going on?Genuine Expedia guest review
The hotel was good. They were doing renovations so a a big worn down in pool area. The plans look great though. We were awoken to the fire alarm one morning veey early false alarm. No apology or explanation.Genuine Expedia guest review
Never will I star here again. Nothing was up to scratch and the service was appalling! Over priced, I could go on for hours....Genuine Hotels.com guest review
"Oasis in the ACT"
Great place to stay. Room was spotless and the bed was perfect. It was 39 degrees in Canberra so we spent a lot of time in the pool. Would definitely stay again.Genuine Hotels.com guest review
"Everything it says it is"
This is certainly not the best hotel I have ever stayed in but in terms of price and quality it was as good as its word. Nothing fancy about the place but the rooms were clean and the service was good. There was a large wedding on the night we arrived so the meal service was reduces but there was still a menu that looked fine. Given the proximity to […] a large shopping centre we just went to a local Thai place and got take away - and a bottle of wine from the discount liquor store. We thought we would be in for a noisy night due to the wedding but didn't hear a thing. It is out of the centre of Canberra but is easy to get into and out of if driving. It was only about 20 minutes to get right out of town and onto the highway Read moreGenuine Hotels.com guest review
The motel is obviously set up for business travellers. The restaurant was not open on weekends. Otherwise amenities are OK.Genuine Expedia guest review
The comfort , condition and overall service of this Hotel is wonderful. The only complaint that I have is the breakfast. Terrible, Terrible. Hot food was cold and like glue. It seemed that it had been in baymaree for hours on end and they didn't seem to be keeping everything hot. The only good thing was the fresh fruit. The price for full breakfast […] was a bit pricey for the condition of the food. Read moreGenuine Expedia guest review
accoglienza gradevole,posto molto tranquillo ideale per rilassarsi senza tanta confusioneGenuine Expedia guest review
"Clean and priced ok for a Canberra hotel...."
12/21/14 1966Flygirl Griffith, Australia
I stayed here with my mother for 2 nights recently. I asked for a twin ground floor room so my Mum didn't have to climb any stairs (there is a lift though) and they oblidged with a lovely clean room. Staff were very friendly. Nice place to stay in Canberra suburb for a relatively good price. Kangaroos aplenty around here for the overseas visitor! Nothing flash but definitely nothing to complain about!
"Excellent Crisp Place"
12/14/14 FedUpWithCityLife Kolkata
Perfect for a business trip if you are visiting offices next to this hotel like the DSS. Stone's throw away from the Hyperdome mall next door with a variety of restaurants to choose from. I was extremely impressed by the professional courtesy of the staff. So much so, I had forgotten a belt in the room and they were kind enough to call me back and let me know. I had another coworker visiting through whom I could get the belt picked up from the front desk. Extremely thoughtful of them to do this as I have rarely encountered this in my other hotel stays :). Will strongly recommend if you have business to do in the area and I will definitely stay again.
"Alpha Hotel Tuggeranong"
12/07/14 Keith2014 Sydney, Australia
Second time we have stayed there. Must admit to a bit of trepidation given that there was a 40th birthday party in the same corridor as we were staying but ... all went well. Rooms are clean and OK - nothing flash but nothing wrong with them. Breakfast was good. Agree with the comments by AGL2309 about the reception - it was functional that's all. But that is sufficient for me.
"Just a place to stay... not much else"
12/03/14 AGL2309 Coolangatta, Australia
Comfortable bed after a long day, and rooms clean and tidy. Breakfast was very average, and both the check-in and restaurant service, nothing special. Having worked years in the Hotel industry, I was disappointed that the receptionist barely greeted me and gave me no instructions about breakfast inclusions (and the breakfast staff knew nothing about my included breakfast the next day!). I stayed for two nights and specifically packed my laptop to be able to access wifi and attend to some work - well for both nights I had no wifi, it just wouldn't connect. The receptionist offered no solution as to when the problem might be fixed. I'm guessing that the room I was in was too far away from the main router as I couldn't make a mobile phone call out and could send text messages sporadically.
11/03/14 JackH2747 Sydney, Australia
The staff were very friendly and accommodating. There is plenty of parking in the large carpark at the rear of the hotel. My room was quite large and spotlessly clean with a separate vanity unit outside of the bathroom, which had a good size bath/shower. All mod cons supplied...TV, fridge, mini bar, tea and coffee making facility, iron and ironing board. The bed was queen size and very, very comforable. Dinner at the in house restaurant was good as was the buffet breakfast, there is also a bar available for beer, wines and spirits. The hotel is located in a quiet street backing on to bush land; only a few minutes walk to Tuggeranong shops but is about a 20mins drive to Canberra airport or the Canberra CBD in Civic. This is a good hotel to base yourself to explore the sights of Canberra, and is only a 30 minute drive to the NASA Deep Space Centre, and return to use the gym, sauna, eat and get a quiet nights rest. I enjoyed my 2 night stay here and got a kick out of seeing mobs of kangaroos so close to the rear carpark, even though I'm an Aussie I still love seeing our native fauna. Would I stay here again - Yes
"Absolute value for money"
We arrived quite late on our first night and the greeting from the front desk instantly put me at ease. The room was lovely, the staff super friendly & helpful and the location ideal! 2 min walk to the local shops, 20min drive to the city and for out of towners like us, so easy to find our way around! For $160 we got 3 nights in a deluxe room, buffet breakfast every morning & fantastic service! We would highly recommend.
10/29/14 alyciaah Melbourne, Australia
We were lucky to get into one of the last hotel rooms in Canberra here when we were on a road trip during a parliament sitting week. We stayed for three nights and our room was clean and nice. We had room service meals for dinner and they were absolutely delicious. The free movie channels were fantastic and I made use of the gym too. The downside was that we were woken up by cleaning staff walking into our rooms each morning whilst we were still sleeping. We would have liked a "do not disturb" sign in our room to prevent this. Where our room was positioned we did not have any internet or phone reception so we were hoping to rely on the hotel's wifi; unfortunately each wifi voucher is only for 15mb which is nowhere near enough to use a modern device for a short amount of time. I was only able to check my email very quickly on my phone and it ran out in less than 5 minutes.
"No problems at all"
10/28/14 Gezza70 Perth
After reveiwing many hotels in Canberra we finally settled on the Alpha Hotel as it was close to family and we were told the views from the hotel were excellent. Arriving after a long flight from Perth, we were greeted warmly by the night receptionist and the no fuss check in followed. The room was completely adequate in size for two adults and a baby using our own portable cot. The room configuration was interesting, with a bathroom and separate vanity which was a pleasant surprise due to having a mirror free from steam fogging it up. In the bathroom the shower had brilliant pressure and the hot water was boiling (be careful). Also, the tap water was the cleanest I have encountered in Australia - no need for bottled water here! Other highlights - free WIFI, ample parking and I believe the in-house restaurant is excellent. Only draw back for us were the noisy air conditioner, the ultra noisy fan in the bathroom (room 202) and the fact our room looked out to the driveway (very bright at night) and not the brilliant views of the mountains other rooms would have had.
"Improving as Alpha"
10/24/14 Bron E Bendigo, Australia
Hadn't stayed at this hotel for a few years but found it better than previous visits. It is not luxury overload but a pleasant well presented hotel. There is obviously work underway to modernise elements of the hotel and it met our needs adequately. Apart from the noisy arrival of a busload of tourists we were not disturbed by any noise, the bed was quite comfortable and the amenities good. All the staff were friendly and pleasant particularly the young women in attending to the dining room in the mornings. Breakfast was not as extensive as you may get in larger hotels but everything we had was fresh and tasted good. Anyone who claimed there was not enough variety would just be downright difficult to please. We had one evening meal during our visit and it was well cooked and reasonably priced. More than happy to recommend to anyone who likes peace & quiet as it is away from the noisy hustle & bustle of the main centre, Birds singing & kangaroos munching just across the way. Makes me happy,
"Short on substance"
10/20/14 Capt_Funkelicious sydney
this place offers but doesn't really deliver. the lady at reception was lovely but she had a hard time trying to find our booking for four people - it seemed much harder than it should have been. my room was ordinary. it was quite small considering the size of the hotel itself. i'd just come from cooma and stayed in a small motel whose room was waaaay bigger. and it was bland. there was nothing on the walls apart from something hanging over the bed. i'm not after picasso, but it needed something for a bit of life and colour. a place such as this should be offering these sorts of finishes. am i being tough? perhaps. but when you walk into reception your first impression is a good one. you form an opinion in your mind and then reality hits. it was average.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )