The Alpha Hotel was perfect for our needs as we were wanting to stay in the Turreranong area. The hotel room was good size, the staff were friendly and the car park was close by. I would certainly stay at this hotel again.Genuine Hotels.com guest review
"Pretty Average Really"
The room was comfortable enough and of a reasonable size with a reasonable fitout - the cleanliness was not as good as hoped and the mould on the sheer curtain a bit ordinary. The hotel "free" internet was a meagre 15mb which was a letdown compared the free tag on this site. Probably stay elsewhere next time.Genuine Hotels.com guest review
"Great Place to Stay!"
Our stay was wonderful, it was perfect. The room was clean and well equipped, staff was friendly and extremely helpful. The hotel was well set out and had designated smoking areas.Genuine Hotels.com guest review
"Excellent Location and Nice Service"
I stayed 3 days for a business trip. Hotel location is excellent and everything is in walking distance. My office was 5 minutes walk and hyperdome super mall was also 5-7 minutes walk. I was bit uncomfortable with their WiFi. Hotel gives coupons and each coupon is only for 15 MB. If you are decent user of internet, then you have to put coupon number […] after every 15-20 minutes. Not a big problem, but certainly an area for improvement. Overall very satisfied with services... Read moreGenuine Hotels.com guest review
"Room was lovely"
The whole place was clean and tidyGenuine Hotels.com guest review
Nice hotel, no faults and friendly staffGenuine Hotels.com guest review
"Great and comfortable stay"
Our stay was over the christmas period, but the Alpha Hotel made our stay very comfortable, the staff were so professional, so helpful, so understanding, which made the overall stay very pleasing. We would recommend the Alpha HOtel to anyone who wants a really comfortable stay.Genuine Hotels.com guest review
Cleanliness of room Bed's need to be updated ( to hard )Genuine Hotels.com guest review
"Great hotel south of Canberra city."
This is our third stay at this hotel. The refurbishment is going well and continuing so it will only get better. We will be staying here again.Genuine Hotels.com guest review
"Booked for an overseas friend"
Needed a single room for my friend as I could not accomodate her in my house.Genuine Expedia guest review
"go and talk to neibours-Roo's"
Great Location,easy walk to shops and restaurants, good parking Basic room but clean and well maintainedGenuine Hotels.com guest review
"Great suburban hotel."
No problems at all. Fantastic rate and the room was perfectly adequate without being a five star hotel. Highly recommended.Genuine Hotels.com guest review
"Would stay again"
Friendly staffs, great location, kangaroos near carpark area. Pillows were a tad hard but found softer ones in cupboard.Genuine Hotels.com guest review
"Alpha is #1"
The only problem was that the add on the website gave the address as the "region" instead of the Suburb, so the GPS did not immediately find it. I have mentioned this to the check-in staff and they sent a note to their IT department to update the correct address. The hotel is excellent and right across from the major shopping complex. We definitely […] will stay there again next time we are in Canberra. Read moreGenuine Hotels.com guest review
Loved the spa, Hotel was close to restaurants and shops.Genuine Expedia guest review
"Close to the Hyperdome & Dept Human Services"
Whilst the family room was a little smallish, we were pleased with the cleanliness of the room. We had a problem with the King Sized bed (2 King Singles sheeted together) as one was very obviously not the same depth as the other and appeared broken. (We did tell management as we left and they were investigating). Pleasant overlook of the mountain ranges, […] and the vikings club is just next door for meals. Overall stay was pleasant with 2 kids (13 and 8) in bunks and the free box office movie channels were a hit. Read moreGenuine Expedia guest review
The room was dirty, dust covered pictures, musty smell, mould in bathroom, and cob webs on the inside and outside of the window. The quilt was only covered with a bed sheet so I hope they wash them after each guest but judging from smell I would say they don't. The room we stayed in was near the lobby we heard every noise and every car. Then room service […] started at 7am (we did not order) we were woken by the staff knocking so hard and yelling through doors so loud we heard every order being delivered, followed by a loud clunky trolley being pushed up and down the corridor. Lack of customer service no "enjoy your stay" or "how was your stay" Read moreGenuine Expedia guest review
"easy to find, close to Canberra"
My husband and myself had a spa suite after a few wines and a beautiful spa. our spa wouldn't turn off. We rang the desk for help a young man came to assist. There I was dressed but wringing wet red faces. I will never forget the look on that poor boys face, what he must of thought. He was very professional and polite as he moved us to another room. […] We still lol today. Thankyou. Read moreGenuine Expedia guest review
"Hotel for a wedding"
Considering we only slept in the room I was really impressed with the hotel and the room.Genuine Hotels.com guest review
Nice motel but the asphalt in driveway would of been more comfortable to sleep onGenuine Hotels.com guest review
"Nice quiet hotel close to Tuggeranong DC"
The room was as described and the bed was comfortable... not two singles pushed together like many hotels have! The staffing team were friendly and approachable, however the morning staff after handover was quite abrupt and could be taken for being rude which I don't think was her intent. Breakfast was excellent... one of few hotels that have mugs available […] for your cup of tea/coffee in the morning! Read moreGenuine Expedia guest review
"Fits the bill"
Good choice if you are planning to visit Canberra for few days. Not a central location but most landmarks in Canberra are only 20-25 mins aaway.Genuine Hotels.com guest review
"Basic, standard hotel"
It's just a basic chain hotel, nothing especially good or bad about it. Does what you expect from a chain hotel.Genuine Expedia guest review
It was OK but is it usual to charge a refundable room bond of $100.00? Understandable a CC imprint just in case but,,,I had booked 2 rooms.Genuine Hotels.com guest review
the hotel was under going renovations at the time of my stay, but it was quiet, he staff were friendly, and it was very clean. top notch.Genuine Expedia guest review
"Just wanted a restful night!!!"
ROOM really pleasant, clean and attractive; Large tv great; staff helpful. (Gave me a bowl&spoon for my own muesli!!) The HEATING was difficult as the electric blankets were difficult to understand & switch on, but the staff came to assist me; Also, the air conditioner was hard to turn on and then , I couldnt turn it off and it kept coming on during […] the night, waking me up each time!! The whole point of me staying there was to get a good night's sleep before assisting a sick relative for a week!!!!! Read moreGenuine Expedia guest review
"Time to renovate"
The room was reasonable and clean. The bed was very comfortable. There is a tired look about the place outside and in the passageways and it is in need of renovation. It was a good place to stay for our purposes.Genuine Hotels.com guest review
very friendly staff and excellent service. clean bed sheets.Genuine Expedia guest review
Was good overall but hot water ran out after 10 mins. A little dissapointing to be woken before 7am by an extremely loud alarm and not being informed by hotel staff as to why or what was going on?Genuine Expedia guest review
The hotel was good. They were doing renovations so a a big worn down in pool area. The plans look great though. We were awoken to the fire alarm one morning veey early false alarm. No apology or explanation.Genuine Expedia guest review
Never will I star here again. Nothing was up to scratch and the service was appalling! Over priced, I could go on for hours....Genuine Hotels.com guest review
"Oasis in the ACT"
Great place to stay. Room was spotless and the bed was perfect. It was 39 degrees in Canberra so we spent a lot of time in the pool. Would definitely stay again.Genuine Hotels.com guest review
"Everything it says it is"
This is certainly not the best hotel I have ever stayed in but in terms of price and quality it was as good as its word. Nothing fancy about the place but the rooms were clean and the service was good. There was a large wedding on the night we arrived so the meal service was reduces but there was still a menu that looked fine. Given the proximity to […] a large shopping centre we just went to a local Thai place and got take away - and a bottle of wine from the discount liquor store. We thought we would be in for a noisy night due to the wedding but didn't hear a thing. It is out of the centre of Canberra but is easy to get into and out of if driving. It was only about 20 minutes to get right out of town and onto the highway Read moreGenuine Hotels.com guest review
The motel is obviously set up for business travellers. The restaurant was not open on weekends. Otherwise amenities are OK.Genuine Expedia guest review
The comfort , condition and overall service of this Hotel is wonderful. The only complaint that I have is the breakfast. Terrible, Terrible. Hot food was cold and like glue. It seemed that it had been in baymaree for hours on end and they didn't seem to be keeping everything hot. The only good thing was the fresh fruit. The price for full breakfast […] was a bit pricey for the condition of the food. Read moreGenuine Expedia guest review
Room were clean and pretty big. Thick walls, no noises.Genuine Hotels.com guest review
accoglienza gradevole,posto molto tranquillo ideale per rilassarsi senza tanta confusioneGenuine Expedia guest review
"Happy to stay again"
02/18/15 Dale F Hobart
as a business traveller this place had everything that I wanted. It was very quiet at night, had a good gym and is close to some good food places. Very approachable and efficient staff. Happy to stay here again when working in Greenway. Thanks guys and see you next time.
01/31/15 Joel I Wagga Wagga, New South Wales, Australia
The alpha is undergoing a renovation and tidy up. Rooms are well appointed and quiet. The gym is new and offers plenty for the fitness fanatics. It is close to the business/government precinct in tuggeranong. The Vikings club is next door and offers quality affordable dining, drinks and coffee shop.
"Last minute booking"
01/30/15 AngieHime Melbourne, Australia
I was unfortunately locked out of my house for the night as I had forgotten my keys and my no one was able to unlock the door for me until the next day. I chose to stay at Alpha Hotel because it was close to home, and reasonably priced for a last minute stay. The room itself is clean and well taken care of. The bed is okay, but as a "centre of the bed sleeper", this was not possible. It was one of those beds where it has two different mattresses underneath, and so you can only pick a side to sleep. My room was also unfortunately right next to the bin area. I was woken up at 7ish in the morning as the staff were emptying the recycling into the bins - glass shattering into the bins. Lovely. Location wise, the hotel is close enough to food and shopping (walking distance). So this was a plus. All in all, despite the early wake up that was uncalled for, I'd say this place is okay, not fantastic.
01/25/15 Wendy T
we stayed over the Australia day weekend. We found the hotel clean friendly staff very close to shops rooms were cleaned daily they have a nice gym staff on the front desk was nice and help full price was great for what you get We will come back for sure A1+++++ wendy
"No problems here"
01/09/15 michael_syd_m Sydney, Australia
We stayed here 1 night as we were passing through Canberra and had a good experience. Staff were lovely, the room was clean and decor was up to date. Location wise it is walking distance from the major shops and not too long to drive to Canberra central. Seeing the Kangaroo's outside was also a bonus. I have no problems coming back.
01/04/15 sjs181 Sydney, Australia
Slightly disappointed - while the room was large and the bed was comfortable - we shared our room with numerous cobwebs and spiders. Additionally, the shower head wouldn't stay up, the shampoo dispenser didn't work, nor did the exhaust fan, and our quilt cover was non existent, instead a sheet on either side of the quilt. Were promised a good view of the mountains, instead we got the car park . Staff seemed nice and I'm sure they would have resolved issues, but as we were only there for 2 nights, arriving late the first night - I couldn't be bothered bringing the issues up. For the price however, it's a decent place to stop over if you need a place in Canberra and get a good nights sleep.
"Nice and Easy!"
01/04/15 Britt S
My partner and I where travelling to Canberra and needed accommodation asap. Was simple and easy enough to book just a couple of hours before checking in! The hotel was modern and quite appealing! They had everything we needed. Parking was good and staff were very pleasant! Noise level was satisfactory although could hear people talking in foyer.. Nevertheless I recommend!
"Clean, tidy and reasonably priced"
Fantastic stay here. Good clean rooms with all require amenities. Slightly out for Canberra town but close to shops and restaurants. Prices were reasonable in spite of Summernats. Definitely recommend for families with young kids like us
"Clean and priced ok for a Canberra hotel...."
12/21/14 1966Flygirl Griffith, Australia
I stayed here with my mother for 2 nights recently. I asked for a twin ground floor room so my Mum didn't have to climb any stairs (there is a lift though) and they oblidged with a lovely clean room. Staff were very friendly. Nice place to stay in Canberra suburb for a relatively good price. Kangaroos aplenty around here for the overseas visitor! Nothing flash but definitely nothing to complain about!
"Excellent Crisp Place"
12/14/14 FedUpWithCityLife Kolkata
Perfect for a business trip if you are visiting offices next to this hotel like the DSS. Stone's throw away from the Hyperdome mall next door with a variety of restaurants to choose from. I was extremely impressed by the professional courtesy of the staff. So much so, I had forgotten a belt in the room and they were kind enough to call me back and let me know. I had another coworker visiting through whom I could get the belt picked up from the front desk. Extremely thoughtful of them to do this as I have rarely encountered this in my other hotel stays :). Will strongly recommend if you have business to do in the area and I will definitely stay again.
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