OM Tulum Hotel Cabanas and Beach Club - Tulum

Awesome beach area. The room was large with 2 beds but it would have been nice to have some chairs inside to sit on. Only one bed had misquito netting. We asked for another for the other bed since we did have a few misquitos in the room at night and they did put one up. The food was good but limited choices. There is a small convenience store across […] the road. It is a rustic eco lodge. Our room had AC but we really didn't need it. One complaint was the toilet seat did not fit the toilet properly and would slide sideways when sat on. Read more

Genuine Hotels.com guest review

Om Tulum is very well located, gorgeous beach, near restaurants and town. The staff is very, very nice. The drawbacks: the rooms are clean and comfortable with air con (which wasn't needed) but the rooms are dark, no bedside reading lights and it was even hard to shave for lack of light. The only other thing was music constantly played on the terrace, […] not very good and too intrusive and didn't seem to have much to do with the clientele. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have traveled a lot world wide and enjoy rustic adventures, but we we not impressed by the room. We have not stayed at any other places in Tulum, so perhaps this is par for the area, but service was lackluster, window screens were not lockable so it did not feel secure at night. The room felt cheap and not maintained or updated, and there was occasionally […] a funky smell (sewage?) The beach was the redeeming feature, wide, white sand with small breakers (this is why Tulum is so popular). We had breakfast at the restaurant that overlooks the beach - it was beautiful, but the food was bland and eggs almost raw. We will not be back to this place. Read more

Genuine Hotels.com guest review

I can live without air conditioning, but I was looking forward to a good fan. Don't get me wrong - I can rough it when necessary - I learned to sleep in the Peruvian Amazon for two weeks with no electricity. However, on this vacation I was looking forward to a tiny bit of luxury. These cabannas advertised ceiling fans, but they were not up to the task. […] It cooled off outside but there was not transfer of cool air into the room due to some poor room design and poor air circulation from the ceiling fan. Otherwise, the cabanas were as good as expected. We arrived a little late after driving in from Cancun airport. We ate in the hotel dining room. the food and service were excellent. The prices were about average (elevated) for the Mexican Riviera. The location was excellent. The cabanas were very close to the beach so that my kids were able to hang out on the beach before bed and take morning ocean swim before we headed off explore some ruins. I would prefer this type of accommodation to the mega-hotels of the riviera if they would simply invest in a window or oscillating fan. Read more

Genuine Hotels.com guest review

Good hotel to stay and have fun. But the breakfast should be improved.

Genuine Hotels.com guest review

Its an inexpensive hotel directly on the beach. They make fabulous strong drinks, their food is alright and the staff will do whatever it takes to try to accommodate your needs. I especially like Laura, Freddy, Isabelle, George and also the sweet and cuddly Poppa. I would recommend this place for anyone 20's - 40's who want a chill vibe, not wanting […] to pay a ton of money. Read more

Genuine Hotels.com guest review

Hotel staff were very friendly and laid back. A hotel meant to just relax. You need to feel comfortable strolling straight out to sand...guests stroll right past the downstairs rooms and its more of a hostel feeling that hotel...but still very relaxing. The drawback - if you don´t have transportation, you are either limited to dining in the few restaurants […] around or spending lots of taxi money to go to town or down further to other restaurants closer to the Tulum ruins. The hotel is definitely further out on the road than other hotels. But we truly enjoyed the remoteness and didn´t mind the restaurants we ate at because they were delicious and friendly. Read more

Genuine Hotels.com guest review

We chose this hotel because it was offering a last minute deal during the low season and can't imagine paying more to stay at this place, no matter what the season. OM Tulum is a very small property that feels more like a backpacker hostel than a hotel (in fact I have stayed at much better hostels). The room was adequate, although the cleaning person […] apparently didn't feel the need to pick up the dead scorpion sitting next to the bed at any time during our stay. Hot water was hit or miss. The beach in front of the hotel was never cleaned and the beach furniture is old, worn out, and arranged to make you feel as if you were sitting in the middle of someone's garage sale. The staff was unprofessional and unwelcoming, spending most of their time sitting around socializing with each other. They didn't even notice the dead gecko laying on one of the benches in the eating area for two days in plain sight. The hotel is one of the farthest from Tulum town and the ruins with nothing to see or do within walking distance. So you have a choice of either sitting on the beach all day or hiring one of the long, expensive taxi rides each time you want to leave. Bottom line: there are countless better resorts along Tulum beach at comparable prices that offer a much better experience and are located closer to the sites. Read more

Genuine Hotels.com guest review

OM hotel is located in the most beautiful beach I've ever been. It has an unique chair that sure will make your postcards so enjoyable! Please keep in mind that in Tulum you go to relax, so do not expect 5 star service where you snap your fingers and have someone immeditely... take your time, and if you go with that mentality, you'll have the time of […] your life. I couldnt relax anymore! the staff is amazing!!!! all were so nice and so helpful. I would definetely stay here again. Read more

Genuine Hotels.com guest review

If you want to experience Tulum's tastiest food, people and beautiful beach this is the place! We were so impressed with the people running the place and the food we came back again and again during our stay! Their Om Cocktail is delicious, their homemade habanero sauce is quite possibly the best I've ever had. The beachside restaurant and open air […] rooms are absolutely delightful and the staff is accommodating and friendly. I WILL be back! Read more

Genuine Hotels.com guest review

Booked because it was advertised as .25mi from the Tulum Ruins, in reality it was 6 miles. Saying that the accomodation and service made up for any dissapointment in the location. As mentioned 6miles from the Ruins so you are off the beaten path, but that just meant less people and more beach for you. Ask for room 8, has the ocean view. Staff was f […] antastic. Read more

Genuine Hotels.com guest review

This is a great hotel if you're used to traveling and staying in cabana type rooms or youth hostels. The shower broke the first night and they moved us to a new room the next night. We paid a lot for a mediocre room but Tulum is expensive and the beach is worth it! The staff were really nice and the restaurant has great food and drinks!

Genuine Hotels.com guest review

We loved this place. The friendliest staff, clean and simple rooms, good food, and a perfect beach. The rooms all face a garden just steps from the beach and the resturant/bar/lobby opens on to the beach. You are welcome to hang out there all day if you want, but why would you. The beach is perfectly kept with plenty of places to crash and it never […] felt crowded. Be warned that this is an Eco-hotel trying to make a low impact on the environment so the rooms are cooled by a sea breeze and ceiling fan and the shower is well, gentle. I loved it, but I expected and respected it. I recommend Om and can't wait to return. Read more

Genuine Hotels.com guest review

Wanting to get away from crazy NYC- busy lifestyle/ bad weather, we booked OM last minute because it was inexpensive and looked cute. It is located on a beautiful stretch of beach, in a great area of the Hotel Zone. Very friendly staff. Excellent Lunch food. Breakfast was included but was "eh". Rooms were clean and the beds were comfy. No AC but it […] was not needed, even on the hottest of days. They forgot to give us towels a few times but you just needed to let them know. Accommodating staff. Also, they are NOT cheap on the drinks. You get beach wait service, something that many places do not offer and their drinks are good and strong. I highly recommend this place to someone who just wants to get away, chill out, no worries. This place isnt fancy, but its safe, secure, in a great area, and comfortable. Read more

Genuine Hotels.com guest review

Was not what I thought from the pictures on the website but still a great place for the price. Our room was basic but had 2 beds and a bathroom and was clean. We are travelling on a tight budget so we were fine with it and they have a great little restaurant/bar right on the beach which was nice. The staff were also really friendly and helpful!!

Genuine Hotels.com guest review

A beautiful setting and a lovely hotel. We loved chilling out on the sun beds, eating at the fabulous restaurant, the comfy rooms, hot showers and great stretch of beach. Having no electricity sockets in the room is a little awkward, and the air con going off from midnight until 8am makes for a warm night but this was more than made up for by this hidden […] gem. Read more

Genuine Expedia guest review

Would recommend!

Genuine Expedia guest review

Supernöjd med OM. Bra läge, avslappnad atmosfär och bra service.

Genuine Hotels.com guest review

Bei unserer Ankunft wurde unsere Reservation nicht gefunden und uns wurde mitgeteilt, dass sie ausgebucht seien. Nachdem ich die Reservationsbestätigung vorlegte und sie darauf hingewiesen habe, die Reservation bereits bezahlt zu haben, entgegnete man mir, dass das keine Reservationsbestätigung sei (auf der Bestätigung war die Reservationsnummer sowie […] Bezahlung eindeutig vermerkt). Nach einer längeren Diskussion bat man uns Platz zu nehmen, um nach einer Lösung zu suchen. Wir haben dann ganze 45 Minuten gewartet ohne uns darüber zu informieren, was das weitere Vorgehen ist. Letztendlich sind wir dann zur Reception gegangen und haben dann selber vorgeschlagen, eine Tour zu unternehmen, damit sie mehr Zeit haben, "eine Lösung zu finden". Als wir dann nach 4 Stunden von unserer Tour zurück kehrten, konnten wir unser Zimmer schliesslich beziehen ohne weiterer Begründung. Zimmer war gross, Einrichtung war auch ok für das, was wir bezahlt haben. Während wir am 1. Tag uns etwas von der Speisekarte aussuchen durften, was wir frühstücken wollten, hiess es am 2. Tag, dass wir nur das Kontinental Frühstück auswählen dürften. Lage ist perfekt, direkt am Strand gelegen. Read more

Genuine Expedia guest review

trés moyen, trés mauvais service du restaurant, chambre qui ne vaut aucunement le prix demandé

Genuine Hotels.com guest review

Excelentes lugar OM TULUM Hotel... si de verdad quieres salir de vacaciones y no encasillarte en una torre de cemento.. tienes que ir a Tulum. Para que meterse en esos megaresort que es lo mismo que estar en la ciudad, Aqui puedes sentir la arena en tus pies a solo dos pasos de tu habitación. Es una playa paradisiaca... incluso vimos nacer tortuguitas!!! […] Agua Caliente, aire acondicionado y luz la gran partes del dia y noche, para que mas... Read more

Genuine Hotels.com guest review

Muy lindo lugar, la playa hermosa, gente linda, las cabañas no son tan comodas

Genuine Hotels.com guest review

Om Tulum se trouve être quasiment le dernier hôtel avant la jungle. Seul le restaurant, qui est excellent, se trouve sur la plage. Le reste des installations (chambres) se trouve en enfilade derrière jusqu'à la route assez bruyante et passante. L'accueil est très sympathique mais nous avons été très déçus par notre chambre (la numéro 1) à éviter absolument […] car elle est en rez-de-chaussée, très sombre et près de la route. Les enfants rêvaient d'une cabane dans les arbres avec vue sur l'océan et nous n'avions aucune vue et beaucoup de bruits. Il y faisait très chaud et lourd et avions un ventilateur au plafond qui s'arrêtait la nuit ainsi que toute lumière. Malgré nos demandes répétées, il n'a pas été possible de nous changer de chambre pendant ces 4 jours. Côté plage, les chaises et transats, et hamacs sont laissés à l'abandon....bref, très bien pour des routards et pour 1 ou 2 nuits mais pas plus. Le restaurant est excellent mais assez cher et le service très lent. Bref, notre chambre était franchement glauque pour le tarif pratiqué et nous étions tellement déçus. Je pense qu'il y avaient quantités d'autres cabanas plus confortables et plus animées à faire à Tulum pour une famille comme la nôtre. Read more

Genuine Hotels.com guest review

nada que ver con otras cabañas de la zona/sabanas y toallas muy viejas/el personal de limpieza es atento y hace lo que puede con el material que les dan/

Genuine Hotels.com guest review

3 nuits passés dans cet hôtel charmant (cabanas en bois). Accès direct à la plage et accueil très sympathique. À recommander !!!

Genuine Hotels.com guest review

Zeer mooi gelegen cabana's! Prachtige locatie op het strand. Gezellige bar. Enkele km van het centrum, maar goedkope taxi's rijden continue voorbij. Heel vriendelijk personeel. Super proper. Geen electriciteit van 23h tot 08h, maar dit stoorde mij volledig niet. Alle electrische apparaten kunnen veilig opgeladen worden aan de receptie/bar. Mijn cabana […] op de eerste verdieping had een hoog rieten dak, de cabana stond onder de bomen, waardoor ik 's morgens gewekt werd door de vogels alsof ze in mijn kamer zaten!! Super! Zeer goed alternatief voor wie de resorts wil mijden. Read more

Genuine Hotels.com guest review

Durty, flies in the room and bug beds. I reserved for 2 night but left after the first one. Avoid!

Genuine Hotels.com guest review

dans le style cabana sur la plage ( bien sur il ne faut pas exiger les services d'un Palace) cet etablissement est parfait ...calme , personnel adorable et restaurant de qualite...

Genuine Hotels.com guest review

Impossible de se laver les cheveux vu l'état des pommes de douche (un filet d'eau), eau froide (pas terrible pour des enfants qui rentrent de la plage), gouttières, un restaurant avec une grande carte mais rien dans les frigos, un petit déjeuner très très light ... En bref, à éviter aucun confort, une situation géographique exentrée.

Genuine Expedia guest review

No habiamos advertido que en el lugar no tienen luz, tienen generador, por lo que a las 00,00 no hay más luz ni ventilador, hace un calor tremendo, el desayuno es regular, las chicas que atienden el hotel son fantásticas, pero eso solo no basta, no lo recomendaría aunque el entorno es soñado.

Genuine Hotels.com guest review

ES UN LUGAR BELLISIMO, PLAYA HERMOSA Y MUCHA TRANQUILIDAD, ES PARA IR A DESENCHUFARSE, Y CARGAR PILAS

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Poca variedad en la comida. Un tercio de los platos son con camaron y si no hay camaron, falta un tercio de la carta. Otro tercio es pizza....

Genuine Hotels.com guest review

super pour les amateurs de calme... qui ne veulent pas de Cancun et du béton....

Genuine Hotels.com guest review