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"Good value for the price"Reviewed by a Hotels.com guest on Apr 30, 2012
Very well appointed with many amenities. I felt a bit being "cheap" to charge an extra $5.00 for a code for internet connection. Their offer for free internet service, means a single terminal in the main lobby with internet connection. Long line up, and inconvenience. For a daily $5.00 guest can obtain their personal code to use their own equipment in privacy.Other than that, it was a pleasant stay
"April in....Quebec"Reviewed by a Hotels.com guest on Apr 27, 2012
Great little boutique hotel in the heart of old Quebec, across a small park from the Frontenac and a block from stairway to Quartier Petit-Champlain. Rooms on the small side but cozy, incorporating them into the limits of a very old building. Very clean in-room and out. Very helpful, friendly staff to Americans with French that doesn't go much beyond "bonjour." Outstanding breakfast--waffles with maple cream sauve are a must. Daily parking was reasonable and only one block away.
"restaurant nothing special"Reviewed by a Hotels.com guest on Apr 23, 2012
although the hotel per se was fine, the location wa quite a distance from the old city, and the restuarant left something to be desired. Having never in my life sent anything back, I actually did send back a salad with ingredients other than what was specified in the menu. the seoncd one was not much better, but I did not send it back a second time. service was barely acceptable.
"Perfect Location"Reviewed by a Hotels.com guest on Apr 22, 2012
Amazing location, almost every other building on the street was restaurant with any type of ambiance from Italian to Indian and beyond!
Reviewed by a Hotels.com guest on Apr 22, 2012
This guest did not leave a comment.
Location.
Situated in the heart of Quebec, Hotel Louisbourg is within walking distance of Ursulines de Quebec Museum, Citadelle of Quebec, and Place Royale. Also nearby are Parliament Building and Battlefields Park.
Hotel Features.
Wireless and wired high-speed Internet access is complimentary in public areas. There is a business center on site. Additional amenities include multilingual staff, ski storage, and concierge services. Onsite parking is offered for a surcharge. This is a smoke-free property.
Guestrooms.
The 22 air-conditioned guestrooms at Hotel Louisbourg include CD players and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with satellite channels and DVD players.
Additional amenities include hair dryers and irons/ironing boards. Housekeeping is offered daily. All guestrooms at Hotel Louisbourg are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Breakfast is available for a surcharge.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guests must check-in at the nearby Hotel Acadia, located at 43 Sainte-Ursule Street.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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"Great little hotel"
Very pleasant clean room, nice staff. The only thing that might be an issue for some travelers is there is no elevator to the upstairs rooms.
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"Highly recommended"
Overall, we were very happy at this hotel. Location is great, hotel staff very friendly and accommodating. There was a glitch when we arrived; we knew that the check-in desk would be at another hotel a short distance from the front door, but the telephone mechanism for making contact was not well done and the instructions we finally received were not […] helpful. However, once we got in and were settled, we found the room very satisfactory -- quite and comfortable -- (except that the bathroom sink was in the bedroom, which was weird and inconvenient). The location was super, a short walk from the center of activity in Old Quebec. Highly recommended. Read more
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"Hotel Louisbourg, Quebec City"
The location of this hotel is great, the staff are very friendly and there is valet parking available. Two complaints thought: We stayed in a room with a full-sized bed, which was a little small for the price we paid. It is also disappointing the hotel is unable to allow guests to check in at the Louisbourg - instead sending them down the street to […] its sister hotel. Such a simple step would save incoming guests a lot of hassle. Read more
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This guest did not leave a comment.
"Noisy and A/C too hot or tto cold"
Registration at a different Hotel a block away. Room walls very thin, people in next room like they were in the bed beside you doing their thing. Noise from pipes clanging all nite until early hours. Air conditioning vent right over bed needs a deflector to divert cold air away from you in bed. Location excellent.
"Hotel St.L Quebec"
Excellent location within walking distance of all major sights and docks for trips .Very good breakfast with helpfull staff.If not active stairs could be steep , but well worth price .
"Great location, once your parked"
As all of the reviewers have noted, check in for this hotel is in Hotel Acadia which is around the corner from the front entrance from the Louisbourgh. Something to add, all parking is valet and the valet picks your car up from Acadia, so just navigate there. Old Quebec is challenging to navigate, so plan ahead. We did 4 stressful blocks before figuring […] out where we needed to be. If you stop your car outside the Louisbourgh, park on the right side of the road (per the valet's direction), its a one-way street and very tight when buses are trying to get through if two cars are on both sides of the street. That said, the hotel rooms are in great shape but the standard room we stayed in was really small, not a problem for two people. The staff was very friendly and speaks english well. The location is A+, your close to everything in the old city. The room was also super clean, light sleepers might find the hotel a bit louder than a typical high rise just due to the old construction. The location is very quiet at night and toward the back side of the hotel where we stayed was quiet all day. Read more
"hotel Louisbourg, Quebec City-close to all the sig"
The Hotel is small, as was our room. However it was a great location.. We were on the 4th floor, so no problem with street noise.and our free breakfast was right next door. We had to check in and out of our hotel in another hotel a short distance away. We would chose another hotel the next time, because we like more room., and having our needs meet […] at the hotel we stay in Read more
"You check in at hotel Acacia"
Great rooms, deliscious breakfast, nice neighborhood! The only thing that was wierd was that you had to check-in at the hotel acacia around the corner. Great little hotel!
"Nice little hotel in the heart of the old city"
A cheap hotel that offers nice, clean and relatively large rooms. The only problems are that the lobby is in the hotel next door (not a problem if you knew that in advance, which I didn't!) and that there is no elevator, so you have walk up to the fourth floor. But that is nothing compared to the advantage of being right in the middle of the old city. […] Despte this my room, which faced the main street, was very quiet. I didn't get the breakfast deal, but right next door is a restaurant with an excellent cooked breakfast for less than $10. I also highly recommend the Moroccan restaurant just down the street. The internet is also free and fast. Would stay there again if I ever went back. Highly recommended. Read more
If you are staying at this hotel, you mustgot to PHONE CALL them ahead. I stayed there about 8 (only one night) days ago. This is an ok hotel. However, the room was pretty much dusty. The top of the bedboard was dusty, and the toilet needed to be cleaned. I got to see who the cleaning service employees people in the morning were in the morning and must […] say that they were really young. The room was not dirty. It was just those details, that the more experienced employees with more experience do see but the less experienced workers forget about. I must say that if you are staying in this hotel, you must CALL the hotel first. Check in is in hotel Arcadia (and i did not know anything abut this and the hotel front door doesnt have any sign in the front that says this). I got in this hotel, and i did not know what to do. It was late at night when i got there, and if the waitress of the restaurant next door does not tell me that check in is at another place (to where you must walk), i would have had to seek another hotel at that hour of the night (close to midnight) after a long day of traveling. Also, even though they do have a parking (located in the hotel Arcadia), i didnt know anything about it. If only I had PHONED them ahead, i would have known, and i wouldnt have had to walk all the way from the municipal parking. Read more
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This guest did not leave a comment.
We picked this hotel based on reviews at Hotels.com, we loved the location, it was within the wall. It was just 1 minute walk to the Citadel/Wall and Chateau Frotenac. Beautiful surroundings with fine dinnings. Hotel staff were able to speak English, and helpful. Coffee was good and free. my husband and I were a little shocked and disappointed after […] seeing the hotel, it was not what we expected. Check in and Out was done at Hotel Acadia, just the corner of our hotel. Our room was on the back of the hotel, right nearby the entrance. We can hear ppl talking, running, screaming and laughing whenever we were in the room. Shower space was small, and yet, we had no complaints about this, we could deal with that. Room was petit, we got it at the promotion rate, I wouldn't stay there for the regular price. Hotel needs some serious maintainance such as soundproofing. Read more
"Authentic Cozy Enviroment!"
My Boyfriend and I stayed here one night on our way through to Montreal, we really had a great time. Loved being down in Old Quebec, and actually staying in an Old building. The rooms are very cozy, small but perfect for a couple. Walking distance to lots of beautiful sites, shops and even the nightclubs! One heads up would be that parking can be tight […] downtown, we couldnt fit our truck into the first parking area, but they were very accomodative and provided us with another area. All in all it was a great experience and we would return! Read more
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"Cozy and affordable"
Stayed 2 days in a room with brick walls and a day in a conventional room, both were very neat and cozy, my only complain about the regular room is there was a vent spewing out cold air for seemingly no reason. Apart from that, the staff was nice, the location ideal, a very nice getaway with my beloved! Do not forget to take the parking fee into consideration, […] though the room plus parking fees is still a great deal for such a nice room right in the middle of old quebec! Read more
"Hotel Louisbourg"
Great location and services! Only downfall would be that we had to check in at the Hotel Acadia the next street over. This would not be such an inconvenience if it were during summer months. Definetly would stay here again :)
Good value. Great location. Good breakfast included in price.
"Hotel Louisbourg - amazing location"
In terms of overall comfort, Hotel Louisbourg doesn't really score that high. The bed was quite small, and not very comfortable. The bathroom was tiny as well. Walls were very thin so you can hear everything from surrounding room. But the pros strongly outweigh the cons. It's location is perfect, close everything. Not too far from the gates, but also […] extremely close to the hub of Old Quebec. Walking distance to all the tourist hot spots. It was exactly what we expected going in - an affordable place to store our stuff while we explore QC. Staff were friendly and helpful. Despite the uncomfortable bed, I'd definitely stay there again. Read more
"Hotel Louisbourg"
Hotel located in upper Quebec close to the local restaurants and shops. My visit was for a conference. The winter check-in was a bit inconvenient in that three hotels in a 1-block radius were serviced by one checkin place when we arrived in the late afternoon. The staff was friendly in several languages. The room was cozy although the shower was a bit […] small. (I've been spoiled in larger hotels!) It was a reasonably good palce for the price.... which left money to enjoy the Restaurant St-Amour nearby on rue Sainte-Ursule. Now that is amust-eat place if you like fois gras and other wonderfully done plates! Read more
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"quebec city . hotel louisbourg"
Great hotel, clean Staff were very friendly short walk to anywhere in old Quebec Parking service worked nice
"Hotel Loiusbourg Quebec City"
Totally unprofessional with poor customer service. Hotel staff seemed confused and ended up charging us $250 extra without notice or reason and waited a week to return our phone call and apologise. Would not recommend theres plenty of much better places to stay. Dissappointed.
"Great location inside the walls"
Great location! Small rooms and a little bit noisy - plumbing etc, but great value and would definitely stay again.
"Old Quebec"
Staff are polite and english-speaking friendly. Very knowledgable. Very cozy suite and thank you for the comp upgrade. First floor room was a bit noisy hearing patrons outside our door, but that's given for an old building. The smoke detector is a bit too sensitive when taking hot showers (no fan and window doesn't open). It's a very cozy hotel with […] old Quebec . Read more
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"Nice Hotel, great location!!"
My only complaint is with house keeping, it seems there was a new person learning the job, and they were not very good at it. Other then that, our stay was great, it was for 3 nights, the hotel staff are very courteous and helpful.
"Confusing check-in"
There is no check-in counter at the hotel, so you must go to the hotel Acadia down the street (difficult due to the numerous one-way streets) to check in. Other than that, for a 400 year old town, no OTHER complaints...
"Louisbourg"
My over all experience was great.. The location is great right inside old Quebec it is located on the Rue St-Louis, a prime location in vieux-Quebec, a few blocks from the Chateau Frontenac and the best sightseeing places of Quebec. I'm glad we stayed here as it was our first time visiting Quebec Rooms were on the small side but very clean and quiet […] & cozy. Minutes to Chateau Frontenac and other main Quebec shopping areas. Breakfast is included at the restaurant "Le Sacre Feu" Read more
"Great Location"
This hotel is located just inside the gates of Quebec City, within a few blocks of the Chateau Frontenac. We used the valet parking, and did not use our car at all during our 3-day stay. There's no elevator, so I wouldn't recommend it for the elderly, or those who travel with a lot of luggage. We stayed on the 2nd floor, and did not have a problem with […] the stairs. Read more
"entre la porte st louis et le château frontenac"
Nous avons pris la suite exécutive. Sans être de grandeur exceptionnelle, la chambre est très propre et récemment rénovée. Le mur de pierre, le foyer électrique et la déco générale donne une ambiance "cocon". C'était très tranquille, par contre nous étions hors saison. Très confortable. Vraiment une bonne adresse où le rapport qualité-prix est inté […] ressant. Read more
Tres bonnes impressions Nous avons aimé la décoration de la chambre ainsi que la douche.Nous avons aimé le spa.
"Le Louisbourg"
Proche de tout a pied! Merveilleux! Nous y retournons l'an prochain c'est certain!! Pour faire du shopping de filles dans les nombreuses boutiques !!
This guest did not leave a comment.
This guest did not leave a comment.
"Nuit à Quebec"
Super petit déjeuner, bon emplacement, chambre confortable. Seul petit hic, il y avait des coups de bélier dans la tuyauterie des radiateurs => dormeurs légers s'abstenir.
"Le Louisbourg"
Ce fut tres agréable, la seule chose est le bruit de la circulation d'eau dans les tuyaux des autres chambres.
"Belle vue"
This guest did not leave a comment.
L'hôtel est très bien à l'exception du chauffage, qui est beaucoup trop fort et dont on a aucun contrôle, et du réfrigérateur qui était défectueux.
This guest did not leave a comment.
This guest did not leave a comment.
"Hôtel Louisbourg, vraiment dans le Vieux Québec"
Nous avons apprécié son emplacement et la chambre correspondait à nos attentes. Cependant, pour l'enregistrement, on doit se rendre à l'Hôtel Acadia sur la rue Ste-Ursule. Pas très intéressant de faire le tour des rues à sens uniques lorsque nous ne sommes pas informées de cette situation... Il serait intéressant d'avoir l'information avant de s'y rendre. […] Le stationnement est assez dispendieux (20,51$ CAN. incluant les taxes). Read more
"Hotel Louisbourg de Quebec: au coeur de la cité"
Petit hotel confortable et très bien situé au coeur de la vieille ville: parfait pour tout faire à pied. Dommage que le ménage de la chambre laissait à désirer à notre arrivée: seule fausse note du séjour.
"Hotel Louisbourg, Québec"
Le plancher n'est pas au niveau et le lit pas confortable. Place de stationnement pas facile et dispendieuse. La balance est OK pour le Vieux Québec.
hôtel bien placé. chambre avec confort minimum. Bruyant (extérieur et intérieur), chambre pas trés propre (cheveux dans le seche cheveux, poussière en masse sur les meubles). le reste est correct. Bien pour un petit sejour
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