All hotels in Saint-Jean-Sur-Richelieu, Quebec, Canada
1 room, 2 adults
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725, boulevard du Seminaire Nord, Saint-Jean-Sur-Richelieu, QC, J3B 8H1, Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 85 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Comfort
    Uncomfortable
  • Breakfast
    Bad breakfast
  • Room
    Room is not nice
  • Vibe
    Poor vibe

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Hotel mediocre"
Hotel gouverneur: dû pour des rénos! Prix elevé / chambre mediocre
Genuine Hotels.com guest review
1 night business trip Mar 26, 2015
A Traveler
CA
2.0 / 5Fair
"l'hôtel vit sur sa réputation"
L'hôtel du Gouverneur vit sur sa réputation, le prix des chambres est selon moi, trop élevé pour la qualité de l'hôtel offerte. Le bar/resto ferme à 20h30, on ne pouvait pas prendre un verre à la piscine même s'il n'y avait personne d'autre à la piscine et que j'avais un verre en plastique. Le lobby n'a que 4 places et on nous interdisait de prendre un verre à cet endroit également.
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
A Traveler
CA
4.0 / 5Excellent
"Très bon service!!"
Ma première chambre était ordinaire, j'ai fallit m'ébouillanté avec la douche. Le deuxième soir je me suis plaind parce que le problême était vraiment contraignant. (calibration eau chaude et froide pas terrible), on m'a alors changé de chambre dans une très belle suite au 8e étage pour le dérangement. j'y ai passé le reste de mon séjours et j'ai très apprécié le service!
Genuine Hotels.com guest review
4 night business trip Feb 1, 2015
André
CA
5.0 / 5Outstanding
"Court séjour agréable"
Chambre grande et confortable. Ce fut très calme.
Genuine Hotels.com guest review
2 night romance trip Jan 12, 2015
A Traveler
CA
4.0 / 5Excellent
"Court séjour mais confortable"
Je suis allée à l'hôtel avec mon fils et ma bru la veille de mon opération au centre hospitalier du Haut-Richelieu. L'hôtel étant située très près de l'hôpital, c'était un grand avantage. Ça nous a permis d'avoir une bonne nuit de sommeil au lieu de se lever à 4 heures du matin. Le personnel est accueillant et l'hôtel est bien entretenue. Un endroit ou je retournerai sûrement lorsque j'aurai à faire dans le coin.
Genuine Hotels.com guest review
1 night business trip Dec 14, 2014
MANON
CA
2.0 / 5Fair
"Bol d'or 2014"
lit inconfortable beaucoup de statique sanitaires défraîchis
Genuine Expedia guest review
Other trip Nov 22, 2014
A Traveler
CA
5.0 / 5Outstanding
Je suis allée visiter mon fils à l'hôpital. Etant donné que l'hôtel n'était pas plein, on m'a donné une très grande chambre avec vue sur la rivière. Très bel accueil du personnel, de même à la salle à manger pour le petit déjeuner. Belle chambre, très confortable. C'est à recommander.
Genuine Hotels.com guest review
1 night trip Sep 2, 2014
Nicole
CA
4.0 / 5Excellent
"Un samedi très froid et une tempête à l'horizon."
Manque de chauffage, étant donné que j'avais une chambre sur le coin de l'édifice, donc 2 murs extérieurs, nous avons dû mettre le chauffage au maximum et ce jusqu'au lendemain matin.
Genuine Hotels.com guest review
1 night trip Dec 14, 2013
A Traveler
CA
2.0 / 5Fair
"Besoin de réno..."
Pas très satisfait. Pas de machine à glace, pas de stylos dans ma chambre, évier rouiller, odeur de nettoyant cheap etc. J'ai déjeuné deux oeufs, bacons et fêve au lard, 19$. Même chose chez Cora devant à 7$. Je me suis fait avoir!
Genuine Hotels.com guest review
1 night trip Aug 18, 2013
Jonathan
CA
3.0 / 5Good
Les chambres ont besoin d'une mise à jour, en particulier les salles de bain (rouille dans l'évier, tuyauterie produisant des bruits inquiétants, etc.), mais bon service, bonne formule petit déjeuner.
Genuine Hotels.com guest review
1 night trip Jul 23, 2013
A Traveler
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Nov 25, 2015
Not Provided
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Aug 23, 2014
A Traveler
CA
2.0 / 5Fair
Genuine Hotels.com guest review
1 night family trip May 17, 2014
A Traveler
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Jan 22, 2014
A Traveler
CA
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Nov 21, 2013
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Sep 19, 2013
A Traveler
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip May 11, 2013
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Apr 24, 2013
A Traveler
CA
1.0 / 5Poor
Genuine Hotels.com guest review
1 night trip Apr 10, 2013
A Traveler
CA
2.0 / 5Fair
Genuine Hotels.com guest review
1 night family trip Nov 28, 2015
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Nov 14, 2015
Marielle
CA
3.0 / 5Good
Genuine Hotels.com guest review
1 night romance trip Oct 10, 2015
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Aug 8, 2015
André
CA
2.0 / 5Fair
Genuine Hotels.com guest review
1 night family trip Aug 9, 2015
A Traveler
CA
2.0 / 5Fair
Genuine Hotels.com guest review
1 night family trip Aug 11, 2015
Michel
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Aug 10, 2015
huguette
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Jul 31, 2015
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Jul 25, 2015
Jonathan
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Jun 30, 2015
Amélie
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Feb 13, 2015
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Dec 2, 2014
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Sep 2, 2014
A Traveler
CA
2.0 / 5Fair
Genuine Hotels.com guest review
1 night trip Aug 12, 2014
Pierre
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Jul 27, 2013
A Traveler
CA

TripAdvisor reviews for Gouverneur Relais Saint Jean

Overall rating:Based on 101 traveler reviews

Most recent traveler reviews:

Overall Rating
"Never again"
12/03/15 BigYinBhoy Kingston, Canada
With limited time in St. Jean I picked this location/hotel because it allowed me to meet business associates for dinner in the restaurant. The bar an restaurant are closed for a private function.....all night! I was not informed of this at the time of booking or check in. I would not have stayed here if I knew. I'm uncertain why I'm paying full price when all the services are not available. Luckily they got me to pay upon check in...that should have been my first clue. Beware.
Overall Rating
"Great value"
11/27/15 Elizabeth S
Nice hotel with lots of amenities. We were here for my son graduating the army. We had a suite room, we entertained family here. The room was large with a fridge and coffee machine. The hotel is 10 minutes from the base. We enjoyed our stay. The hotel was very clean.
Overall Rating
"Close to the CMR St.Jean sur Richelieu Military college"
09/15/15 Cruzdiva67 Bowmanville, Canada
We requested a fridge for our two day stay and it was great. It was already in the room when we arrived. Quiet room with wonderful breakfasts. Very close to the CMR St. Jean sur Richelieu Military College. Have stayed here a few times and enjoyed our stay every time.
Overall Rating
"Convenient location"
06/17/15 Benoit L Shawinigan, Canada
The hotel was nice and conveniently located near the highway. The room was clean, the iron was working and the bed was comfortable. The breakfast was also good and simple. Overall that was a good experience. I would recommend for someone going on a business trip in the area.
Overall Rating
"Nice hotel"
06/16/15 Dongnan New York City, New York
We stayed one night after we visited Montreal city. the room was very clean, so was the bed and linen. room size was quite big and beds too. hotel very close to the US border so it's very convenience . staff were friendly and speak both French and English.
Overall Rating
"King Bed suite fairly large"
06/12/15 Pweb44 Rothesay, Canada
My wife and I along with our daughter were in the Saint-Jean-sur-Richelieu for a Judo event and this property was the host hotel for the weekend. We originally thought we booked a two queen bedroom unit but upon check-in we were given a king bed suite. This worked out well as it gave us plenty of room including a pull out couch in which our daughter slept and the king bed which was comfortable; the only draw back in the bed was the pillows were a little thin for my liking but we made due with the pillows. Along with the standard hotel room amenities the room included a bar fridge good for keeping drinks or snacks cold. During check-in the staff was very friendly and even though I speak very little French I did try to conduct the interaction in as much French as I could supply but the lady was very nice and was able to speak English when I was stuck trying to convey my next thought or statement. I think she appreciated I was attempting to speak French and was willing to take pity on me but I find that is normal within the greater Montreal area. The room was very clean and restocked each day during our stay. The water pressure was really strong and the temperature did run more to the hot side but knowing this we simply adjusted the temp to a comfortable level. Being this was the host hotel for the Canadian Judo Championship the property was full while we were there but the noise was not an issue, either inside the halls or from the street. The hotel is set on the corner of a busy street and near an off ramp for the highway but I would not say the traffic was anything to keep us from sleeping even though we were on the 6th floor. There is a restaurant in the hotel but there are places to eat across the street and within a 5 min drive as well. The pool area was clean but we did not have much time to enjoy this feature of the property. Overall this is a good location to stay as it is an easy off/on hotel and is close to plenty of places to eat in the near by area. If you are looking to visit Montreal this would be fairly removed from the city itself but does offer plenty of things to do and see in the region.
Overall Rating
"Do not stay here!!!"
05/24/15 Christine8sh
Long term known Water problem, water runs extreamly hot and cold suddenly. Hair dryer is broken. Terrible customer service. No onsite mangers and front desk is not willing to call the manager either. No accommodation for customers. Stay away from this hite!!!
Overall Rating
"Not great value for the money spent."
05/23/15 Mandy D Ottawa, Canada
The bed wasn't very comfortable, it was sunken in the middle. There was no conditioner in the bathroom, just conditioning shampoo. The doorknob on the bathroom door was falling off. I did call for a wifi code, cause my room number and name wasn't working but the guy never got back to me even though he said he would. Aside from that, the location was awesome and the lady at the front desk was very pleasant. Breakfast was nice, buffet-style, but wasn't included in the price.
Overall Rating
"We had our Board meetings and Annual Meeting in this facility."
03/23/15 Phyllis H Guelph, Canada
The staff made every effort to ensure our stay was enjoyable and our meetings had all the equipment and food required. The accommodated for extra individuals with a smile and staff were always professional. They accommodated situations where individuals had not registered or had special needs with asmile. They always made strides to ensure our guests were happy. I would highly recommend this hotel to companies or individuals visiting the area.
Overall Rating
"At least we had a place to stay :-("
11/22/14 Fee C Newark, New Jersey
I was a part of a group bus tour and this was our hotel for just one night. Upon walking in it was a very busy atmosphere and I was able to tell that there were a few events going on at the hotel and I paid it no mind. The check in was pretty fast. The rooms were very old and need to be updated. The room was very basic. It did not stink but did have an old smell. The walls were super thin. It was a Saturday night that we stayed at this location and they sure had a few events going on and I could here the bass and the actual music for the party in the room. I was glad that I was able to fall asleep because I was sooooo tried my body needed sleep. But if it was time for me to go to bed and I was not extremely tired, I am sure I would have went to management to have my room changed because of the noise. Beds were not to comfortable. The room were so old that I made a comment that it looks like the build us to be an apartment build that was turned into an hotel. It was just weird.
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