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"Okay"Reviewed by a Hotels.com guest on May 5, 2012
our room was in the basement!
"2012 Cacun Trip"Reviewed by a Hotels.com guest on May 5, 2012
This was great place to stay, no screaming sring breakers. This is an adult oriented all inclusive hotel. The food was excenllent, you have to try the rotisserie chicken on the beach!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"HIGHLY RECOMMENDED!!"Reviewed by a Hotels.com guest on May 2, 2012
Wow! What an amazing time we had staying at the Royal Solaris!! We spent our 19th anniversary at this all inclusive resort for 4 days and never even had the slightest urge to go into town or leave the hotel. Friendly staff checked us in. They were knowledgeable, efficient, and there was no waiting. The Time Share lady who offered us a "quick tour" of the hotel but did not get pushy or upset when we told we just wanted to get to our room and then hit the beach. She asked that we come see her, but we never did and we never got bothered with Time Share talk the rest of the time. The multiple pools looked like lots of fun, but hey...we have a pool at home so we spent every waking minute at the beautiful beaches. The "vendors" walking up and down the beach were not pushy at all and after each one made their 1st pass/effort, they didn't bother us the rest of the day. Benjamin and Kike (pronounced kee-kay), were our beach waiters over the weekend and both of them were absolutely tremendous!! We could not have asked for a better experience. The room was clean, it had a comfortable bed, and plenty of water pressure for our showers. Oh...and pay the little extra to get the beach view room...spectacular views of the sunrise and gorgeous blue waters!!
""Reviewed by a Hotels.com guest on May 2, 2012
I loved the hotel and the service is wonderful, however I was really disappointed in the beach. We had to travel to another Palace resort to swim in the ocean and take pictures. But that is my only complaint.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary continental breakfast.
A private beach and a health club are featured at the hotel.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guest must present a valid credit card for check-in.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Accessible by ferry, Isla Mujeres is a major ecotourism destination. El Parque Natural Garrafón (Garrafón Natural Reef Park) features coral reefs inhabited by schools of fish. Giant sea turtles come ashore at Tortugranja to lay eggs. North of Isla Mujeres, thousands of rare and tropical birds roost at a natural sanctuary on Isla Contoy.
see all hotels in Isla Mujeres"Excellent Quiet Getaway"
If you are looking for a great place for a quiet, no frills getaway, Villa Kiin is the place for you. Great place to relax in the hammoc garden and right on the beach. Book it if you want some "me" time. Staff was friendly, however there is just the lobby agent. So don't expect to be waited on hand and foot.
"Villa Kiin"
The hotels.com deal said that the room was of of a higher value but when we got than what was posted at the front. It was an uncomfortable,and had work men outsided banging away - adding on some new addition, it had a double bed though was advertised as a King, it had no other furniture to put your things. We had to pay extra to upgrade to a better […] room and still did not have a desk or chair. Even in the upgrades room, the patio was not covered with thatch or tin so we couldn't hang out there to escape the heat. The pictures of the beautiful beach chairs and beach beds with flowing four poster curtains were at a different hotel and not at Villa Kiin. They charged extra for dented battered beach chairs and and umbrella. The check in did not show us where the lovely "kitchen and verandah" were, we had to scout around, and the kitchen light bulb was missing. The coffee machine did not work. The wi-fi could only receive service in one specific chair. To top it off, the continental breakfast was served at a different location, and consisted of Nescafe, toast with butter and jelly, and marmalade. Read more
"very pleasant stay"
if you wanna relax in a simple and very lovely hotel this is your choice. A shared kitchen, free wifi in the frontyard and the beach. Note: the wifi didn't reach to our room but we were not there to surf on the internet the whole day. prime location : 10 seconds to the beach ;), 4 minutes to the main strip, and very silent at night.
"Nice location, not so good service"
A feeling of low budget hotel allready at inchecking. good beach with nice snorkeling in the lagoon, but really, it is not a good service to charge the guests for the use of the hotels own sunchairs! it would have been better to skip the included breakfast that is a block away from the hotel, there are much better places to go for breakfast if you have […] to leave the hotel anyway. Read more
"Haven of peace"
5 night of pure bliss. Ocean view room was great. We loved the night breeze and the sound of the ocean rocking us to sleep! Very clean and the garden was a great place to rest out of suns ways, cuz it can get quite HOT!!! I strongly recommend if you're looking for an affordable, simple, nice, clean, quiet place to rest. We enjoyed it !
This guest did not leave a comment.
"Vergane glorie"
Hoewel de locatie fantastisch is, laten de faciliteiten en service ernstig te wensen over. Het personeel bestaat uit onvriendelijke pubers, voor de strandstoelen van het hotel moet apart betaald worden en overal hangen bordjes met wat je allemaal niet mag. Het ontbijt bestaat uit toast, koffie en sap. Voor deze prijs mag je wat meer verwachten. De bewering […] uit de reisgidsen dat dit het beste hotel is in zijn prijsklasse, gaat al enige tijd niet meer op. Read more
"Hotel in bester Strandlage, Zimmer halbwegs ok"
Die Lage des Hotel ist direkt am Strand und in ein 7-10 Gehminuten ist man auch schon im belebten Innenviertel der Insel. In wenigen Schritten ist man am schönsten Strand der Insel. Küche mit Waschbecken, Mikrowelle und mit etwas Geschirr ist vorhanden, sowie großzügige Schattenflächen am Areal mit Hängematten und Sitzgelegenheiten. Die Zimmern könnten […] technisch überholt werden (AC war sehr laut, dafür mit Außenluftversorgung) und die Betten (Matratzen) ebenso. Handtücher würde ich empfehlen selber mitzubringen, die angebotenen waren geruchsintensiv. Super war der Kühlschrank im Zimmer und der zusätzliche Ventilator zur AC. Frühstück war gut, wir hatten Toast mit Butter und Marmelade erwartet. Kaffee war für Mexiko-verhältnisse auch ok. Zusätzliche Bestellungen waren möglich. Das Personal war sehr hilfsbereit und freundlich. Fazit: Lage super, Zimmer halbwegs ok, gutes Preis-Leistungsverhältnis. Read more
"Villa Kiin, Isla Mujeres"
Fantastiskt läge direkt på stranden som ligger i en lagun. Hela tiden strömmar friskt vatten in i lagunen. Tag med snorkelutrustning. Fanastiskt fina fiskar av alla de slag. Hotellet hade bara smala och hårda dubbelsängar (Queen size) så vi bytte till ett hotell i närheten när vår bokning med hotels.se var över.
"Beautiful beach hotel"
Villa Kiin is a beautiful little beach hotel with a private beach in a lagoun. The private beach is really peacful and quiet, but if you walk 5 minutes you are at the north beach with a lot of people and beachbars. It's a 5 minute walk into town. The breakfast was two pices of toast and jam, but for 50 pesos you can get a really good bagel with eggs […] and chese etc. We loved Villa Kiin and if/when we go back to Isle Mujeres we will definetly stay here again. Read more
This guest did not leave a comment.
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