Oriental - Jeju (city)

The service was great as long as you speak the language. We had kids and they upgraded us to a suite at no extra cost, very accommodating. However when we got into the room, things were clean but very old. Everything looked like it was from the late 70's and early 80's. Would be a nice hotel if they got a renovation otherwise you might want to stay […] at another hotel. Read more

Genuine Expedia guest review

Absolute WORST 5 star hotel I've ever stayed in. The bed was not a Queen or King as expected, it was two small full-size beds PUSHED together. There were paw prints on the floor, a fly in the bathroom, water drained slowly as if it were clogged, and it was generally old and run down. I called the hotel service people to complain about the poor quality […] room. They showed me a room next door in the exact same HORRIBLE condition and then told me I could pay more for a suite room. PATHETIC 5 star hotel. Read more

Genuine Expedia guest review

They have rooms facing either Hallasan or the seaview. The carpet is very dirty and the room is a little smelly. However the bathroom and the bed are clean so we are satisfied about that. Breakfast is not included but nearby there are lots of choices, either buy something from the nearby E-Mart or heading towards the main streets of the city, and also […] some Korean restaurants on the same street as the hotel. If you don't mind about the dirty carpet and just need a place to sleep and also a clean bathroom, this hotel is recommended. If the local taxi drivers don't know where is Oriental hotel, just tell them to head to Pacific Hotel, which is just across the road. Read more

Genuine Expedia guest review

Wifi is not available in the room but only lobby. This is bit inconvenince and casino is just next to the lobby, sometime you will find this is not a suitable environment to work at the lobby. The room felt abit uncomfortable. We were happy that they upgrade our room to delux for my husband and I. BUT, is 2 single bed provided, even we request to change […] another room, but the replied is "we already upgrade your room"....... Read more

Genuine Hotels.com guest review

No air condition no toothbrush toothpaste provided Staff dont know english convenient place Room is tidy and ok.

Genuine Hotels.com guest review

Good location, just 15 minute from airport by car and with many restaurants and shops nearby. But the hotel is not well maintained. The staff are not so generous in giving their friendly smile and willingness to help. No shampoo and tooth paste in room.

Genuine Hotels.com guest review

The main reason we chose to stay at Oriental Hotel in Jeju was because the Jeju Trolley Bus stopped at this hotel. We had made a reservation with the trolley bus prior to becoming to Jeju on 26th Oct 2010 and was told that the company had left a message for us with Oriental. When we check-in at Oriental, we asked one of the frontline staff if there […] was a message for us. The staff shrugged his shoulders and gave a "i don't care" attitude and said "no message". We were worried because our only mode of moving around in Jeju were all depended on the trolley bus and if the bus did not pick us up, we would be at a lost of how to move about on our own. The staff at Oriental were not the least bit helpful and even told us "your reservation is only with our hotel and what you do outside the hotel has nothing to do with us". Of course, what we do outside the hotel has nothing to do with Oriental! But that is not the way you speak to your customer, isn't it? They even asked us to go back to our room and called the travel company ourselves! I asked him if normally the trolley bus stopped outside Oriental, he retorted "there are so many travel buses that stopped by our hotel each day, how am i to know if your travel bus stopped by or not?". What an attitude!! Beside this, the room is way below expectations. When we entered it was so dark and rundown. There were 6 light bulbs in the room but only 2 were workable. Besides that, we spent sometime trying to figure out how to turn on the other light by the bedside. The room was so dim!! The television set is old and the resoution poor. Instead of bottled mineral water, we had only one water-filled container. The door to the bathroom is old and the paint on it peeling. We couldn't charge our camera battery (we could charged at the other hotels we stayed in). And most importantly, the room was not even "clean" as there was a marble-playing sound coming from the fridge the whole night which kept us up!!! I suggest travellers to Jeju to Read more

Genuine Hotels.com guest review

優れた立地でしたが、部屋への飲食物の持ち込み禁止と張り紙がしてあったのはいただけない。

Genuine Hotels.com guest review

がっかりするくらい古いけれど、匂いやゴミかなく、そこそこ快適でした。ラマダとは値段以上の豪華さのちがいがあるけれど、カジノのレートもかわいく、身の丈にあってたかも？

Genuine Hotels.com guest review

The room condition is quite old, door is loose

Genuine Hotels.com guest review

口コミを読んで、あまり期待していなかったのですが、部屋はリニューアルされていて、とっても綺麗でした。料金から考えると、とっても良い部屋でした。 空港からも近く、また機会があれば、利用してもよいと思うホテルでした。

Genuine Expedia guest review

未提供咖啡或茶包

Genuine Hotels.com guest review

참고로 흡연가능한 방을 받았음을 밝힙니다. 방에 처음 들어었을때 쾌쾌한 냄새가 나구요. 바닥은 지저분한 얼룩이 많아서 슬리퍼 없이는 걷을 마음이 안납니다. 세면대는 물이 조금씩 새고 있고, 욕탕은 물빼는 밸브가 고장이 나서 물이 안빠지더군요.

Genuine Hotels.com guest review

친절한. 안내와. 서비스. 감사합니다

Genuine Hotels.com guest review

細かいところに気にしなければ　日本の古いビジネスホテルのような建物ですが便利なところが気に入っています　３年前にも滞在しましたが以前より中国人の旅行客が多くなったようです　サービス向上努力も少し感じました　フロントの近くに日本語の上手な中年の親切なスタッフの方はとても親切で好感がもてました　紳士的な方です　質問すると一生懸命調べて教えてくれました　コストパフォーマンスは個人的には良いと思います

Genuine Hotels.com guest review

L'environnement n'a pas beaucoup d'intérêt, mais l'hotel présent un grand confort. Proche des restaurants de poisson. Attention: les agences de location de voiture ne semblent se trouver qu'à l'aéroport. Visiblement, les agences internationales (Hertz...) ne veulent pas louer aux étrangers (ils seraient à l'origine de trop d'accidents). Seule une agence […] a accépté de nous louer une voiture (Coréa...). Impératif: avoir un permis international (gratuit et maintenant rapide à avoir). Prévoir de faire la réservation par un Coréen. Demander, si c'est possible, une voiture avec changement de vitesses normal, à défaut, il est fourni une voiture à changement de vitesses automatique. Read more

Genuine Expedia guest review

スタッフが全員中国の方で、英語を話せる方もほとんどいません。 今回、天災のため予定外の連泊をすることになり、次の日も連泊させてくれるとのことで安心していたのに、急に朝になり態度を変え「中国の団体が入るから、部屋は用意できない。私たちは中国人だから。（同じ民族を優先する。）」と言うようなことをいわれた。 とにかく、お客さんも中国のツアーの方ばかりで部屋も廊下も騒がしい。チェックアウトの際に領収書もでないし、レストランもないし、停電は起きるし・・・。散々でした。日本人の方にはお勧めしません。

Genuine Expedia guest review