"Perfect room and staff ."
The rooms were very large and comfortable. The lobby bar and layout were beautiful.Genuine Expedia guest review
Response by Courtyard by Marriott Nashville Goodlettsville Hey Jim, We were very happy to have you with us! Thanks so much for staying and we hope to see you again soon! Best regards, Robby Gilreath General Manager
I've stayed at this hotel twice now and had great experiences both times. Friendly staff, clean, comfortable rooms and nice amenities.Genuine Expedia guest review
Response by Courtyard by Marriott Nashville Goodlettsville Hey Jenn, thanks so much for staying with us again! Hope to see you soon! Best regards, Robby Gilreath General Manager
"Almost 5 stars..."
Everything was great. The employees were all friendly and I just loved the availability of having a starbucks whenever I wanted it :)... the only downfall to me was the fridge in the room. We had a few things we needed to keep cold and it was impossible due to the fridge only staying on for a maximum of 2 hours unless someone turned it on again. With […] a hotel like this you would think they would have a normal mini fridge that stayed cold 24 hours a day. If electricity is an issue then the housekeeping can always unplug the fridges when guest leave. Everything else was perfect :) Read moreGenuine Hotels.com guest review
"Great place to stay."
Great place, friendly service. I would reccomend to anyone.Genuine Hotels.com guest review
"Easy to get to Nashville."
Only complaint was an expensive bar/breakfast. Very easy commute to downtown Nashville. Everything else was great.Genuine Expedia guest review
Good hotel. Starbucks coffee for breakfast is always a plus!Genuine Hotels.com guest review
Conveniently located near multiple restaurants, shopping mall and Target. Nice place to stay.Genuine Hotels.com guest review
"within 15 /20 mim to all attractions Nashville"
wi fi service not good but they told us they were upgrading. meals a little pricey esp for breakfast.Genuine Hotels.com guest review
"Hotel was nice"
I had a great time, the only thing that bothered me is the shower had no grip in it so my fiancé slipped and fell in the shower. Other than that it was an outstanding hotel!Genuine Hotels.com guest review
enjoyed our stay however not a big fan of the luggage carts at all! NO way to put hanging clothes on there without them dragging the ground or getting wrinkled. also would have been nice if we would have known about the kitchen issue and that the fire alarm would go off each morning.Genuine Hotels.com guest review
"Nice stay marred by alarms"
Overall I had an average stay. The hotel was clean, modern & the employees were pleasant. Unfortunately as I look back on the weekend stay, the thing that stands out the most is the alarms. When I checked in on Friday, there was a very loud alarm going off right next to the check-in station. It was on all during my wait in line (5-10 min) & during the […] entire check-in process. After a driving half the day & also dealing with rush hour traffic, it really annoyed me. My wife & I had a good nights sleep, the beds were comfortable & nice fluffy pillows. We could rest & wake up at our leisure. Well, except for the high pitched very annoying alarm that went off in the room for 30 straight seconds at around 7:45 Saturday AM. Oh well, time to eat, I guess. Breakfast was good, we had prepaid ($10/day) for breakfast & it was well worth it. Much better than a standard buffet that you get in other hotels. We went out & spent a nice day & evening in Nashville & came back to hotel to have a nice sleep before heading back home on Sunday. As, we were not pressed for time, we could sleep as long as we wanted & wake up at our leisure. Well except for the high pitched very annoying alarm that went off for approximately 30 seconds around 8AM Sunday AM....Oh well, time to eat & head home I guess. Unfortunately this nice leisurely weekend away from the the stresses of daily life was marred by those alarms & it will make me think twice about booking at this Courtyard again. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Goodlettsville Hello Scott, thank you so much for taking the time to tell us about your recent stay. I always enjoy hearing what our guests say so we can celebrate what went well and retrain for those areas that might not have gone so well for you. I am so sorry both of your mornings were interrupted by fire alarms. Life safety is very important to us and unfortunately the alarm did sound on both occasions due to separate unrelated events. This is not a situation that normally happens frequently and because it made your say less than comfortable, I am very sorry. I was delighted to hear that other than that issue you enjoyed our rooms and our breakfast. I hope that next time you are in the area, you would consider giving us another opportunity to show you the level of service our hotel is known for. Thank you again for your time and for staying with us, and if there is anything I can do for you in the future, please do not hesitate to let us know. Best regards, Robby Gilreath, General Manager.
My husband and I went to the Courtyard Marriott near Nashville for Valentine's weekend. It was very clean and the decor was modern and new. We liked that it was close to the interstate and not far from downtown Nashville. The staff were all very helpful and friendly, we would definitely stay there again if we are in the area!Genuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Goodlettsville Thanks Elise, I'm glad y'all had a great weekend! Thanks for staying with us and we hope to see you soon. Best regards, Robby Gilreath, General Manager
"Noisy heating unit"
My stay was generally fine except the heating unit in the room (# 135) made a terrible noise for about 10 minutes after it cycled off. It was a loud scraping noise -- loud enough to wake me up.Genuine Expedia guest review
Great location. 15 minutes more or less to anything I wanted to do. Clean, quiet, and staff very friendly and helpful.Genuine Expedia guest review
"Valentines day weekend"
Very nice place! Me and my wife stayed 2 nights. Only disadvantages is that their is no microwaves in the room. The refrigerator in the room is tiny and their is no Hot Tub at the facility! Other than that this place is excellent! Very elegant place!Genuine Hotels.com guest review
"Amazingly Modern Hotel with great city view!!"
The hotel was amazing from when I first laid my eyes on it on the website! When I got there it was EVEN more perfect! I booked it the day of me going there for my mate and I to get away from college life for the weekend. The staff was amazing. The inside scenery was tidy and neat. The room was so cozy with the right amount of space. The bed? My God, […] was SO comfortable! The indoor pool, unlike any one's I've been to, was heated which made it easy on my body. They had everything from snack bars with great appetizers that could be heated in the microwave, an amazing hotel restaurant, entertainment room, patio, ballroom, and more. It was just amazing overall! Read moreGenuine Expedia guest review
Nice hotel in excellent location!!Genuine Expedia guest review
Response by Courtyard by Marriott Nashville Goodlettsville Gwen, thanks so much for taking the time to leave your comments . We really appreciate you staying with us and always enjoy hearing from our guests. Our mattresses do meet the Marriott standard for Courtyard Hotels. Some hotels do upgrade theirs beyond the standard and fortunately that is probably what you've experienced at other Courtyards. We heat our pool to 84 degrees which sounds like it was a little cool for you when you were swimming. We'll hope to see you again next time you are in our area!
After a 14good hour drive in a cramped 15 passenger van, the beds did is good. We did have an initial problem with arrangements previously promised not being in place, but the staff on hand worked diligently and quickly to resolve things and meet our needs. It ended up being a wonderful stay. Breakfast was good but expensive so be prepared. There are […] other options near by. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Goodlettsville Thank you so much for taking the time to offer your feedback on our hotel. I am so glad you enjoyed your stay with us and will look forward to seeing you again next time you are in our area.
We loved it! Only wish had more time.Genuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Goodlettsville Hey Kelly, we wish you could've stayed longer too! Thanks so much for your kind comments and we'll look forward to seeing you again!
"Visiting family & this was close by & very nice."
Most everything was great. We were disappointed that there was no free breakfast - even tea & coffee was expensive. There weren't people available to sell tea & coffee at odd hours. Otherwise, the hotel was very nice, clean & affordable. We will go back in the future.Genuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Goodlettsville Hey Lisa, thanks for taking the time to give us your feedback on your recent stay with us. It may appear that no one is available to prepare coffee or tea when the Bistro is closed, but our lobby hosts are fully trained on our Starbucks Barista machine and can make beverages anytime throughout the day. Next time, please ask any of our lobby hosts and they would be happy to make a fresh tea or Starbucks specialty drink for you.
We visit the Nashville area 3 or 4 times a year to attend a club we belong to. We have tried various hotels in the Goodletsville area, and have finally settled on this Marriott for future visits.Genuine Expedia guest review
"Excellent Customer Service in a beautiful facility"
The front desk staff was incredible both day and evening! Always greeted with a kind response...especially loved Josephine on the morning we checked in! She had a big smile and incredibly helpful! The property was very clean and well decorated. Local area filled with shopping and restaurants. We traveled to downtown Nashville and to Opry Mills with […] no problems. With the exception of some noisy children on our floor, the stay was "perfection"! Read moreGenuine Hotels.com guest review
Very clean and updated. Staff was best ever. Would highly recommend this to anyoneGenuine Expedia guest review
Response by Courtyard by Marriott Nashville Goodlettsville Thanks so much for your feedback! We appreciate you staying with us and hope to see you next time you are in our area. Best regards, Robby Gilreath, General Manager.
"Very nice stay"
Nice somewhat modern decor in the room, everything was very clean and worked as it should. Stayed Thanksgiving weekend but still no parking issues and other guests were not too loud, I could vaguely hear the family (?) above me, but they quieted down around 9PM and it was nothing to complain about. Overall it was a very good stay, and one of the quickest/easiest […] check ins I have had at a hotel! Would definitely recommend to others. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Goodlettsville Hello Jill, Thanks so much for taking the time to tell us about your recent stay in our hotel. I am very happy that you enjoyed your visit and hope to see you again during your next trip to our area. Best regards, Robby GIlreath, General Manager.
Pleasantly surprised. Rooms were small but nicely appointed. Clean too. Staff we encountered were professional and polite. We would stay there again on our next trip through.Genuine Hotels.com guest review
"Nice Clean Place with good service"
The room was clean. The bathroom was clean. The wifi is fast. Couldn't get a roll away bed but was kindly told it was due to fire regulations (can't complain). Would stay again. Would not stay on first floor due to questionable area outside of room and lobby noise at 3am due to an apparent Turkey Day get together... Will stay here again even though […] it was a bit out of the way (north of Nashville and out of the way for East-West traffic)... Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Goodlettsville Thank you so much for taking the time to tell us about your recent stay at our hotel. I am glad you enjoyed your stay other than the noise you overheard early in the morning. We had a large family inhouse celebrating Thanksgiving and it sounds as if their celebration wasn't confined to the ball room. If it was a prolonged noise, our team should've asked them to quiet down while returning to their guest rooms. We hope we will have an opportunity to see you again next time you are in our area. Best regards, Robby Gilreath, General Manager.
Wonderful, friendly, helpful staff. Room was spacious and clean. There was only one problem: NOISE. This was our first time to stay in a Courtyards by Marriott. I come away thinking that this one, or maybe Courtyards in general, have engineering and architecture inferior to other hotels. We heard every sound (and there were many) from the room above […] us and next to us. The people above were moving and walking all night long but it felt like every step was a stomp. And we could hear every word of those walking down the hall all night. It was as if the door and walls and ceiling were made of cardboard. Loved everything about the place, especially the staff, except the absence of soundproofing in the construction. Read moreGenuine Expedia guest review
Staff was amazing! They had a crib (with a little baby toy) waiting in our room. My wife thought I called ahead but it turns out they noted the children's ages from my hotels.com reservation and assumed we would need one. I don't usually get that level of service at 5 star hotels I use for business. New property, great beds, great service = great s […] tay! Read moreGenuine Hotels.com guest review
"Very clean, modern and new hotel"
Beds are firm. Rooms were very nice, great price.Genuine Hotels.com guest review
"20 minutes from downtown Nashville, but worth it."
When looking for a hotel in the Nashville area I kept seeing TONS reviews about other hotels having bedbugs. Ew. This hotel, though 20 minutes from our destination, was awesome. My husband loved the bed! The only complaint I have is that our keycard never worked. We stayed for 2 days and got a new card issued 3 times.Genuine Expedia guest review
"picture was deceiving"
Room was much smaller than picture on hotel.com. sofa sleeper mattress was wore out and dirty. The linens were used. They did bring clean ones quickly.Genuine Hotels.com guest review
Response by Courtyard by Marriott Nashville Goodlettsville Thank you for taking the time to tell us about your recent visit with us. I am very sorry the size of the room was not what you were expecting from the pictures. I am also very sorry that the sofa bed linens were not fresh for you. Our sofa bed linens should be replaced after every use and certainly after every guest . These fresh linens are kept in a zippered bag in the lower drawer so they will be readily available for our guests. Again, I am very sorry this was not your experience. We are on our third year since opening so our sleeper sofa mattress shouldn't be worn out or dirty. I would love to have some more information on this so we can review and replace this item. We hope you will stay with us again on your next visit to our area. Best regards, Robby Gilreath, General Manager.
"Very nice stay"
The stay was very nice. Hotel very accomadating. Food in bistro was pricey, especially with much cheaper alternatives right outside the door. Stayed there when a bad storm came across the Nashville area. Staff was VERY accomadating and attentive during the time there was no electricity.Genuine Hotels.com guest review
This property was better than I expected! Close to restaurants, shopping and a grocery store to refill the snacks. I'll stay here again.Genuine Hotels.com guest review
We were very pleased in every way with the cleanliness and quality of the room. The front desk was friendly and efficient. We will definitely come back to this hotel as we have family in the Nashville area and visit regularly.Genuine Hotels.com guest review
"Nice, clean hotel"
Only complaints was that you could hear people walking around on floor above you, and you could hear people talking in halls. Room was not well insulated. Only had two luggage carts in entire hotel.Genuine Expedia guest review
"About 15 minutes from downtown Nashville"
Great place to stay!Genuine Hotels.com guest review
This was a very nice hotel, all of the Marriott's I've stayed in have been excellent! Neighborhood was a little rough in certain areas but that's about anywhere. I would definitely stay here again. The pool was pretty large for an indoor hotel pool and the gym had good equipment in it.Genuine Hotels.com guest review
"Great place to stay!"
We came down to watch the 49ers and Titans.This was a nice hotel, the room was clean and well stocked. We didn't hear our neighbors, staff was friendly and helpful. A bonus was my husband left our tablet in the room when we left. We didn't discover it was missing till 3 days later. We called the hotel, and they had it. Good save for the hubby wanting […] to avoid the couch. The amenities and pool area were clean. We wish we would have brought our swimsuits. The only negative was the Hotel was 12 miles from the stadium, but there were other Fans for both sides staying there. Overall it was a nice stay and will stay there again. And yes my 49ers won! Read moreGenuine Hotels.com guest review
Great hotel. Location was easy to get downtown and to Grand olé opry.Genuine Expedia guest review
It was good!! But when I went in our bathroom there was a dirty wash rag hanging from the shower!!! Nasty Nasty!! But other than that our room was clean and the bed was really nice!!Genuine Hotels.com guest review
"North side of Nashville"
Hotel very nice, staff very helpful especially Barbara. Hotel was a bit far out of Nashville but otherwise ideal. Would stay again.Genuine Expedia guest review
"School Fall Break"
We had a very good time and the staff was very kind and courteous.Genuine Expedia guest review
"Great customer service !!! Great room !"
Love the location the check in was easy and the ladies were funny and sooooo nice ! The room was big and comfortable and quiet !! Will stay here every time we visit NashvilleGenuine Expedia guest review
"Very nice hotel, Good location."
The price was very good through Expedia. Hotel was very nice, clean and staff was helpful. Only Negative...missed free continental breakfast in the Morning. Breakfast was quite pricy for what it was and this added an unwarranted expense.Genuine Expedia guest review
"Would not stay again."
The room appeared clean, but there was a towel hanging behind the bathroom door left over from previous guest. There are no full service restaurants anywhere close to the hotel, so the front desk clerk recommended the hotel "restaurant" and its happy hour. "Happy Hour" was ridiculous -- first, they were out of the only white wine available for happy […] hour prices, and offered no substitute. So, I was able to have one glass of full-price wine. When I asked for another glass of white wine, I was informed that they were out of white wine altogetther. To say that the "restaurant" has a limited menu would be an understatement. However, the chicken and spinach flatbread was very good. Read moreGenuine Expedia guest review
The hotel was great. We felt safe. The room was very nice and clean. We liked the amount of closet space. The beds were very comfortable. Bathroom was clean and roomy. We were about 20 minutes from Nashville.Genuine Hotels.com guest review
We stayed there 4 nights since we had meetings in the Nashville area. Cleanest hotel we've ever stayed at!! We loved the fact that it was a pet free hotel. Our room was clean and always smelled clean too! Staff was friendly and helpful. Only reason I rated service less than the max was that on Sunday we didn't leave our room until 11:30am and as a result […] our beds never got made or our towels exchanged however there were extra clean towels in the bathroom and not having the bed made wasn't a big deal. The only "con" was that there could have been better lighting in the bathroom for shaving. We most definitely would stay there again and would recommend it to anyone!! We were impressed with how clean the room was, impressive and I'm a "clean" freak so it takes a lot! Read moreGenuine Hotels.com guest review
"Nice hotel! Looks new! Easy to find."
We stayed for 3 days over the weekend. Our room was spotless! The hotel was very nice along with being clean. The staff were very courteous. Only downside is this hotel doesn't offer free breakfast as most all others. They don't even have courtesy coffee in the reception area. Nor do they have a local paper or the USA Today available. They do have a […] pay type restaurant area but we didn't use it. They do have coffee makers in the room but the coffee isn't very good. Read moreGenuine Expedia guest review
"quiet peaceful location"
only thing I would change our room, we needed a second sink.Genuine Hotels.com guest review
"Started out in a Best Western"
We originally booked into a Best Western as I travel alot and have a rewards card; this particular motel was dismally sub-par and I couldn't stay there two nights in a row; Expedia was excellent in getting us into the Courtyard at Marriott and made the rest of our stay more than just pleasant. I would definitely stay there again and am thinking I would […] book at these types of chains again. Read moreGenuine Expedia guest review
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