Hotel Sentral Kuala Lumpur - Kuala Lumpur

No internet connection staff was not friendly bad location .

Genuine Expedia guest review

Good budget hotel, need to add some staff to carry luggage.

Genuine Expedia guest review

There is suppose to be wifi but cannot connect at all. The safe is not working as it was already pre-lock by previous customer. No maintenance crew came to clean the place. Fortunate, we stay only 2 nights. Only good thing is location as it is very near the Sentral LRT. But I guess pricing is ok for a budget stay and cannot expect more services.

Genuine Hotels.com guest review

EXCELLENT BUDGET HOTEL FOR SINGLES AND FAMILIES, EXCEPT THAT THE SURROUNDING IS LITTLE DIRTY; GOOD STRATEGIC LOCATION NEAR CENTRAL STATION

Genuine Expedia guest review

Convenient location for LRT and monorail. Rooms comfortable but elevators very slow

Genuine Hotels.com guest review

I had no hot shower for 3 nights, elevators are also used by staff reducing capacity at rush hours significantly - and the elevators are already the slowest I have seen in twenty years of traveling on all continents. They seem to have two kinds of breakfast - I was not offered an upgrade ---- they missed the opportunity for an up sell.... Breakfast […] was OK, good Varity of Chinese, Indian and western items - whereas the western items where typical British white bread and jam :( make-to-order omelets was good. Coffee undrinkable - whoever made that does not know of the art of making coffee. Housekeeping is ignoring the "do not disturb sign" --- This is unacceptable ! Good location very close the Kuala lumpur sentral train station – would it not have been for the big construction project it would have been less than 5 minutes walk, currently (March 2012) it may take about 15 minutes ---- if you know how to find the hotel….. Read more

Genuine Expedia guest review

Got an early check in and the staff were more than happy to help out whenever they could. Breakfast was a bit on the wrong side and a lack of enough english speaking staff was a bit of a headache. Yes the lift is slow, the rooms are a little worn, and the mosque right next door that announces through the speakers at 7am, 1pm and 8pm is an inconvenience. […] But the hotel is clean, comfortable and well affordable. Read more

Genuine Hotels.com guest review

hotel divided to two section one is the one small one from 3 floor i don' recommend it for anyone , the new one from 15 floor is good one , the location in front of kl central station and you can go where every you like from kl central station .

Genuine Expedia guest review

I like this hotel because it is right for my budget. It is clean and AC is good . The staff is good, especially it made me feel safe and conformtable to stay in when I travel by myself. If I come back KUL i will stay there again.

Genuine Hotels.com guest review

Hotel is wonderfully close to KL Sentral rail/subway station! It's only 6 min walk. However, with a taxi from the hotel, the same trip would take about 15 min. The staff is really wonderful and very friendly. I would definitely stay at this hotel again. The room was very nice and well appointed. We had a wonderful stay.

Genuine Expedia guest review

We were just staying here as we needed to be up early to get a train to the airport, so it's a good location from that perspective as it's quite handy for KL Sentral and also for the monorail (which you can use to get fairly close to KLCC). Rooms were fine but nothing special but if you just need somewhere to crash for the night that's not a problem. […] Can't really comment on the amenities as we didn't make any use of them in the end :) Read more

Genuine Hotels.com guest review

very best service and clean.

Genuine Hotels.com guest review

Considering the amount we were paying, there is nothing very much we can complaint about. Very convenient location, situated right next to a LRT station and at a reasonable walking distance from the KL Transportation Hub Central Station. However, the immediate surrounding is not terribly appealing. There are many people doing nothing on the street, […] and there are also 2-3 shop houses with faint red light- suggesting that they are probably prostitution oriented. Read more

Genuine Hotels.com guest review

Enjoyable. Centre of Blind Men Massage.

Genuine Hotels.com guest review

Good place. Rooms are way spacious than other rooms for the same rate. located just behind the road when you exit from KL Sentral station towards Tun Sambathan. Indian food available on the roads where hotel is situated (including, pure vegetarian hotels)

Genuine Hotels.com guest review

Hotel was clean and the staff were friendly.

Genuine Hotels.com guest review

I wanted a room for just one night as close as possible to the Central Station (Stasen Sentral) in Kuala Lumpur, because I was arriving with a late flight from Singapore and would fly far away early next morning. With such a schedule my previous hotel and the other hotels in the city center were not an option (the KL subway service runs from 6 am to […] 23 pm only, and the airport express from KLIA to Sentral runs from 4:30 am to 1:30 am), so I chose Hotel Sentral. It promised me proximity to the Central Station and free wireless internet in the room. Actually it lacked both. You walk about 10 minutes from the railway station to the hotel, and the surroundings are probably the most dirty and unpleasant you can find in KL, and the wifi internet is just not available. No information when it will be again. What's worse, there doesn't seem to be any reason for this - the routers are there, the signal is strong and the network names are visible, but the system just doesn't accept connections. Rooms are basic, equipment is quite worn out, this place hardly deserves 2 stars. My advice? Choose a hotel somewhere else - taxis in KL are cheap, so you can use them between Central Station and the city center - and you can actually find better hotels for less money there. Read more

Genuine Hotels.com guest review

The hotel was well located, next to KL Sentral. The major hub in Kuala Lumpur. However, the service is lacking speed, readiness and happiness. Upon our arrival, the receptionnist did not seem to know how to process our room. She kept asking the same questions. The room was not clean. The bathroom door did not lock properly so you can hear all the wonderful […] noises from the user ! No toothbrushes ! I don't recommend this hotel. If you can pay a little more, go somewhere else. Read more

Genuine Hotels.com guest review

No hair dryer, bath room is very small. Stayed at the deluxe room, size is around 22m2. Air con no remote control, takes very long to become cold, aorund 30 min . Internet was very weak and sometimes dont have at all. Buffet breakfast is not much, went there 9am, all the samosa are gone and porridge are gone. Only left fried rice and noodle and fried […] chicken nuggets. Room is clean and tv is big, 32 inch samsung tv. Hotel located behind kl monorail train, which is convenient to walk from kl sentral , where the airport buses and train stops there. Read more

Genuine Hotels.com guest review

Nice and Comfortable stay ; Heart of KUL so well connected to all places and tourist spots ; Good choice of hotels within 2 to 5 mins walk ;

Genuine Expedia guest review

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Genuine Hotels.com guest review

Satisfied with Hotel / Location / near indian vegetarian restaurants. We suggest that the Hotels have 24 hour check-in facilities instead of 3 pm. Otherwise we had a comforatable stay. Oh yes- the locker in the room wasnt working- thats about it.

Genuine Hotels.com guest review

Good hotel to stay. We want to to upgrade the room. We were able to do to it with a balance payment without any delays. We stayed in two hotels booked through expedia, which were hotel sentral and de baron resort in langkawi. In debaron they asked for various things while check in which took more than 1 hour. But in hotel sentral it was less than 15 […] mins (ie. we checked in at about 1 AM). Hotel sentral provides good service. Cleaned rooms. complementary wifi and drink water are appreciated. Recommend to anyone. Read more

Genuine Expedia guest review

Its a very good hotel with lovley staff,clean and tidy.7 minutes to sentral station.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel has only one thing going for it close to Sentral Station.

Genuine Hotels.com guest review

Extremely close to kl sentral. Very good hotel for overnight transport, for the price you pay. Room are extremely small, you can barely walk around with your luggage.

Genuine Expedia guest review

We stayed in room 804. The wifi barely worked in the room for both the days. There was alot of noise from the streets into our room so could barely sleep. The food however from the Bistro at ground floor and also the breakfast was good. I requested to have my room changed but was informed that hotel was booked out.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Although providing service is their business it is my experience that one has to be clear of ones desires upfront in order to have a pleasant stay. We got a room with two single beds so we went back straight away to ask for a double. When we entered the requested double, which they gave without any hassle, it appeared to be a room where smoking is allowed, […] which we didn't ask for. Room 607 has a nice view on the KL tower and is close to the monorail which did not give any noise. However there was a high monotone beebing sound it seemed from somewhere inside the hotel that was unpleasant. Since we already 'bothered' them enough we decided to accept this for three nights. Nevertheless we had a pleasant stay in a spacious room with a great (walk-in, instead of standing in a bathtub) shower and a comfortable bed. Breakfast buffet was good with the option of ordering a freshly baked omelette stuffed with whatever you liked. Read more

Genuine Expedia guest review

Reasonably good place to stay in KL. 10 mins to KL Sentral Station where one can get around easily. A little hard to get to and fro from hotel due to construction along the way. Helpful and friendly staffs. Nets within an Indian community, good for Indian Nationals. Would consider staying again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I'm sorry to say that , the renovation carried out next to my room was a bit noisy.

Genuine Hotels.com guest review

Convenient location

Genuine Hotels.com guest review

comfortable, clean and convenient. helpful staff.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My friend and I travelled up to Kuala Lumpur from Australia for the Malaysian Grand Prix, and after originally booking into a hotel in Seremben, we decided to stay in KL instead thanks to the advice of several people. We found the Hotel Sentral on Hotels.com and it looked like the best value for money and great location. Finding it the first time was […] a bit of a hassle, as some of the staff at the Sentral station gave us some weird directions, so maybe do what we did and take a taxi there the first time if you get lost. After that though it is a breeze to find your way from the hotel to the KL Sentral station, it's about a 5 minute walk around the corner and through a tunnel which is safe due to the amount of people. The monorail station is directly over the road from the hotel as well. The hotel is a lot more modern than we were expecting, although as we went for the 'budget' alternative we were slightly seperated from the 'modern' looking lobby. The room was small and very basic, but given we paid less for 6 nights in KL than we did for 4 nights in Melbourne and got more, it has to be said it was good. The bathroom was seperate from the main room and a large size, and the shower was massive. The beds were fairly comfortable and the TV was great to watch some Malaysian TV. The two best things about the room were the internet and the breakfast. Get breakfast included in your room because you go upstairs to a room and basically can eat all you can, and there are so many option each day you won't want to leave! Despite the fact food is so cheap in Malaysia, it's all well cooked and everything from western to eastern options! The internet too was absolutely amazing! So fast and never dropped out, it was a breeze to Skype and stay in touch with friends and family back home. Also, the restaurant in the hotel downstairs was extremely cheap, and delicious! The only thing about the hotel is the area. It's not the most 'pretty' area of KL and gives you a unique insight int Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice clean modern hotel nicely located at KL Sentral (although the building works by the station made the walk via the underground road with its traffic fumes very unpleasant) so very handy for the journey from and to the airport and Sepang F1 circuit (the reason for my stay). Even handier for the Monorail for trips into Chinatown or Bukit Bintang. Great […] value which turned out to be due to the close location to the red light area which might be an issue for some but that didn't bother us. Read more

Genuine Expedia guest review

This hotel is nice to stay in and is a heart of KL

Genuine Hotels.com guest review

All ok for a one night stay. Did book 2 double rooms but were given 1 double room and one with 2 singles. As only a one night stay we didnt bother to complain.

Genuine Expedia guest review

We spent one week in this hotel during our visit to Malaysia and we had really good time. The hotel was very good value, with perfect location close to the main transportation hub. Monorail station right outside the door which was very handy for exploring KL. Breakfast was OK, however, mainly Asian food with only few western option. Staff was very friendly […] and helpful. We can recommend this hotel to everyone who is looking for good value and location close to public transport. Read more

Genuine Hotels.com guest review

good location for traveler

Genuine Hotels.com guest review

In the past, i stayed at a 2-star hotel and this is my first time to stay at this '3-star' hotel. I paid more for this hotel, but what i get is a windowless room and a slow wireless internet connection. Generally the hotel is clean (only after i requested for a change of room) and OK. However, for the service and facilities that i was given, it's just […] not value for money. The cost is '3-star' but the services and facilities are '2-star'. In conclusion, I won't go abck to this hotel anymore. Read more

Genuine Hotels.com guest review

Worst Hotel I would say.... This hotel is purely run on the basis of advertisements by various hotel booking sites...There is no reason other than location (in front of monorail) anybody should visit this hotel... The room size is like a pigeon cage.. it ends just after entering the room... You can not find anything in the room other than a bed..... Lift […] was smelling like anything. Hotel staff doesn't listen you. Even after asking so many times, they didn't clean it. Staff is really worse. They don't even give you basic information about the city/places. They just divert you towards their own travel agents to make money. Overall experience was really very bad. I will not recommend anybody to visit this hotel. Read more

Genuine Hotels.com guest review

Service and facilities were fine. Although most of the hotel staff are friendly, I think the front desk staff needs a lesson in hospitality. They do not smile and greet customers, and when asked, they do not answer politely. Food should be more varied, and should cater to people of different cultures. Clients folio should also be issued upon clients […] request and should be detailed. But overall, our stay in the hotel is uneventful. :) Read more

Genuine Hotels.com guest review

Nice location reasonable price in good condition. Suitable for the travlers who plan to arrive late or had to leave early to the airport. Just dont belive the map in hotels.com. Check for the official website of the hotel. I printed out the map but it s on the totally siffrent location.

Genuine Hotels.com guest review

Good location for Monorail and other rail connections. Reasonable breakfast. A bit noisy at night and not enough lifts - sometimes had to wait 10 minutes to get to the 14th floor!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review