I stayed at Country Inn & Suites LaGrange for one night and couldn't be happier with my visit! The room was clean, the pillows were FANTASTIC, and the location was great. I really enjoyed the "feel" of the hotel when we first checked in: rather than the interior looking like a typical hotel, the entrance was staged to look like a library/study. I would […] certainly stay here again, and the price can't be beat! Read moreGenuine Hotels.com guest review
"Front Desk Clerks"
The negative about this particular hotel is that whenever i called down to the front desk there was no one there to answer and when i went down to find someone the individual was in the eating area away from the front desk area completely. This happened about three times throughout my weekend stay. But other than that the food and the accommodations […] were great. Read moreGenuine Hotels.com guest review
"Overall Nice Place"
The hotel was clean and convenient. A mix up on our room was promptly rectified and the new room was exactly what we wanted. The only negative thing I have to say about our stay is that there is no longer a spa and the heated indoor pool was not heated at all. Overall it is a nice place to stay/Genuine Hotels.com guest review
"Easy location for Lagrange visits"
Very comfortable; nice middle range hotel.Genuine Hotels.com guest review
Very clean rooms, TV a bit on the small size but overall enyoyable stay.Genuine Hotels.com guest review
"Excellent Customer Service"
We found this hotel to be far superior to our expectations.Genuine Hotels.com guest review
A pleasant stay.Genuine Hotels.com guest review
"There on business"
Nice staff. Great clean large room would definitely stay again next year when I am in there for business. Would highly reccomend!!!!Genuine Hotels.com guest review
Staff was very courteous. Some brat kids running and screaming in the hallway but that's bad parents, not bad hotel. The water supply to the toilet was leaking very slowly so the floor was damp/wet on the floor.Genuine Hotels.com guest review
The room was nice and located by many resturants. Nice surroundings.Genuine Hotels.com guest review
"Great place to stay"
Hotel was just off of main road, not on it, so it was a lot quieter. Not far enough off to be inconvenient though. Lobby and staff very warm and inviting. Room was clean and comfy. Hot tub was a great place to relax after a day on the road. This isn't the cheapest hotel at this exit, but well worth the few extra dollars.Genuine Expedia guest review
I was pleasantly surprised. The cost was extremely reasonable for the cleaniness and atmosphere. I really enjoyed my stay. The hotel employees were so nice and helpful. I would definitely recommend this hotel to anyone.Genuine Hotels.com guest review
This is probably the most underrated chain in the US. The hotel is awesome and could not be faulted. I would stay in this chain everytime if there were more available. You won't find better and the price is greatGenuine Expedia guest review
sehr schönes Hotel, sehr sauber. Frühstüch war nicht ganz so too.Genuine Hotels.com guest review
04/12/15 Candida H
We had excellent customer service from the moment we entered the establishment! There was a problem with the phones not working, the curtain materials being left behind and incomplete but the attendant in duty was attentive and thorough I rectifying every concern. The manager during checkout was equally kind, professional and understanding. We will stay here again.
"Cleanliness is not their strong suit"
03/18/15 Lauder2014 Mandeville, Louisiana
If I had not been so exhausted from traveling, I would have requested another room. The bathroom was not cleaned very well at all. There were black hairs still on the counter, in the sink, and pushed into the corner of the floor at the tub area. The mirror was smeared. Silly string was attached to the bathroom door. Shiny confetti was sprinkled throughout the bathroom and some on the carpet. The vacuuming was a hop skip and jump job. Significant hot pink stains were on the carpet. There were white drips on the front of the nightstand. A map on the back of the room door indicated there was vending on the second floor, but it did not exist. I had to go down to the first floor to get ice. Another guest saw me with my ice bucket and asked if I had found the ice machine. The following morning, a clean breakfast table was not to be found. After I sat down at my dirty table, I saw another guest looking for a clean table to eat at as well. I guess I'm not the only one who expects cleanliness after paying $125.36. Hopefully, I at least got my reward points.
"Front desk staff service very good!"
03/03/15 iag2011 Maryland, USA
I opted to stay here over a nearby hotel even though I had to pay more per night. Both hotels had been renovated less then a year ago but Trip Advisor rated Holiday Inn Express & Suites # 1 for hotels in LaGrange. My final decision was that the other hotel allowed pets. Upon arrival, I received a friendly greeting from the front desk staff and she quickly checked me in. I went to my room and noticed the door was ajar. I knocked but after no answer, opened the door and saw that work was being done in the bathroom. I called down to the front desk and the staff immediately apologized and came right up. She motioned me to an upgraded King suite across the hall and apologized again for the inconvenience. Overall, the room was very clean except the sofa had a couple of stains which I think could've been spot cleaned. Minor complaint, the heating/cooling unit under the window was blowing the sheers around and it was a bit distracting. I just tied them together to weigh them down. I stayed two nights and by the time I came down to breakfast, around 7:30, there were empty or almost empty trays and something was wrong with the pancake maker. The coffee pots were empty on the second day! As my final decision to stay at this hotel was based on higher rating then the other hotel which also allowed pets, I was surprised that on the second morning seeing a guest with a little dog waiting to get on the elevator. ??? Also, I was disappointed that they couldn't give me a late checkout time but I understood that the hotel was sold out. Overall, it was a pleasant stay and I would recommend this hotel.
03/02/15 Ron K Destin, Florida
Reservations and check-in were smooth and hospitable. The hotel was well maintained, presented a warm and friendly first impression, and was close to many quality restaurants. The only "complaint" my wife and I had was the water temperature in the shower, yikes! We took advantage of the thick curtains and the dark room they provided rolling out of bed around 9:30 A.M. By that time, there was zero hot water available. I'm not sure if that was the case throughout the facility, but it was in our second floor room. Other than that, our stay was wonderful. Overall, we were very pleased with our experience. We would definitely consider this Holiday Inn as a stay option in the future.
"Amazing Customer Service"
02/19/15 Jared W Mackinaw, Illinois
My room was very comfortable and clean. Had a great experience with awesome customer service from Amanda and Lixxi. They brightened my day with their bubbly personality and great hospitality. I will defiantly stay here again thanks to those two.
01/28/15 Gerald P Oldfort, Tennessee
Very clean, good food, great service and close to restaurants. I love the night lights in the bathroom. I upgraded to a suite and I was very pleased with the amenities. I stayed here during a business trip and anytime I do business in the area I will stay here.
01/22/15 Tom B Charlotte, North Carolina
We had outstanding service by Amanda and her staff. It was very close to the Industrial Park in LaGrange, GA. The cost of the room was a price. Also, the hotel had a gym and pool on site. I would stay at this location again!
"Very nice and clean"
12/18/14 Christine S Lincoln, Nebraska, United States
Our room was very spacious and clean. The bed was so comfortable, I didn't want to leave. The staff was very courteous. We will definitely stay here again. It was just a few minutes from shopping and our clients.
"Should be rated #1"
12/13/14 Sharolyn W Aiken, South Carolina
This hotel is newish, the staff was very pleasant and helpful. My room was a king-standard.....very clean and the bed was very comfortable. Breakfast was good, with a varity of choices. I would definitely stay there again!
"119 instead of 113"
12/03/14 Charlie S LaGrange, Georgia
Excellent staff - wonderful experience - great place to stay. very very pleased. recommend it any time. Best hotel around. GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT
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