"Nice, except shower"
We were pleased with the staff and their willingness to help. They readily got us a top floor room and allowed us a late check out. The major disappointment was the bathroom. The shower had terribly weak pressure and a few "short and curlies" from the previous guest. Other than that, the gym is great, the pool is a nice feature, and the experience was […] positive. Read moreGenuine Expedia guest review
Front desk gave excellent service(ms. Jackie)Genuine Hotels.com guest review
"Will be staying here all the time whenever in Phil"
Had a great experience at this hotel. Went with my wife and 2 year old son for two days. Staff was very very friendly and the amenities were perfect. You cant beat the free breakfast every morning and they even had a free dinner the Monday night and it had beer and wine included. Room was very clean and a good size with a cozy little kitchen. It worked […] out great as we were able to put out leftovers int he fridge after going out one night. Only real down side is that the parking was on the side street and depending what day and time you may be competing for a spot. Also make sure they do not charge you for parking on the bill if you didnt use the self park lot down the road. Street parking was free! Will stay again for sure. Read moreGenuine Expedia guest review
Very friendly front desk staff. Parking was in an open lot across the street which was challenging to find initially, but worked fine afterward.Genuine Hotels.com guest review
"staff was amazing"
I had no knowledge of the Philadelphia area when I booked this hotel. I was very disappointed with the location but the staff quickly assurred me they would help with travel arrangements and they were excellent. I had maps and they even called the tour company for one of our day trips and they picked us up at the hotel. The food was great for breakfast […] and dinners included Monday thru Thursday with Beer and Wine were a bonus. We were greeted by name each time we arrived or left the hotel. Read moreGenuine Hotels.com guest review
"Stay in Philly"
I was in Philly for 3 days. The Homewood staff was very courteous. I had a little problem with a bill that they gave me and the manager handled it quickly without any problems. The room I stayed in was very clean and VERY comfortable. The breakfast they served was good also. I would definitely stay there again. My favorite was the 24 hr gym, felt good […] to get in a workout at 10pm. Read moreGenuine Hotels.com guest review
"Not far from hospital"
Nice room cheap parking dinner and breakfast were goodGenuine Hotels.com guest review
The worst thing about this hotel is no wireless only hard wire in your room so I couldn't use my mobile device they need to upgrade this especially for those on business who don't want to do business in the lobby where there is wirelessGenuine Hotels.com guest review
"A great stay!"
I stayed with my colleagues and was delighted to find that not only did the Homewood provide a complimentary hot breakfast, but there is a welcoming reception in the evening with complimentary dinner, beer, and wine!Genuine Hotels.com guest review
Will come backGenuine Hotels.com guest review
excellentGenuine Hotels.com guest review
Stayed one night for business at PCOM next door. Very friendly staff. Very clean hotel with great breakfast selection including hot food and several cold cereal choices. Would stay agin.Genuine Hotels.com guest review
"Great room but disappointing breakfast"
The room was fantastic. Comfortable bed with soft linens. The breakfast buffet left a lot to be desired. The sausage tasted like paste. The eggs were barely warm. The raisin bread was somewhat stale but a better choice than the scones which were hard as rocks. This is a great place to stay but you're better off going out for breakfast.Genuine Hotels.com guest review
"Perfect for families"
Staff was very helpful. Even though you have to pay $5.00 a day if you park in their parking lot I was able to find parking on the street for free. So there is plenty of street parking!Genuine Expedia guest review
"Professional staff great place to stay"
The staff was very professional. Wine by the bottle marked up 200%:-( Hospitality staff went above and beyond to accommodate our special needs-great job.Genuine Expedia guest review
"would stay here again in a heartbeat!"
This hotel is fantastic! The staff is delightful. Our room was huge and super clean!!! The bed was extremely comfortable and the pillows were fluffy. There were additional pillows and blankets in our closet as well. This stay was perfect. I wish every hotel stay I go to can be like this one was. Not one bad thing.Genuine Hotels.com guest review
"Great - other than parking"
This hotel was great, other than the parking situation. The parking lot is $5 per night, which is a bargain, but the lot is across the street and a block away from the property, which was very inconvenient with two small children. The staff was very accommodating, though, and the room was very comfortable and well equipped. Although there is not a pool […] in the hotel, they share a pool and fitness room with the Hilton next door and it was very easy to get there (through indoor connection, not outdoors). Read moreGenuine Hotels.com guest review
"OUTSTANDING!! Incredible service and comfortable"
Top notch service for low price! Came here for the marathon and it satisfied all my needs: incredibly comfortable plush king bed, quiet, massive one-bedroom suite with kitchenette, 24-hour business center for internet and printing documents, fantastic breakfast with fresh food, SUPER helpful and friendly staff. They made my marathon much easier and […] stay in philadelphia a very enjoyable one!! Read moreGenuine Hotels.com guest review
Very nice hotel . Staff was very friendly and helpful. Meals were amazing with great variety! Room was very clean and we had a great view of downtown Philadelphia!! We will definitely stay there again! It was very close to our daughters house.Genuine Hotels.com guest review
"A bad situation turned into a pleasant surprise"
This was an emergency stay. I was without power for 5 days due to Hurricane Sandy. I stayed at Homewood Suites by Hilton Philadelphia on City Avenue with my family for 4 nights. I was not familiar with this hotel when I booked it, but it was a pleasant surprise. The service is second to none. The suites are spacious and clean and the kitchens are well […] equipped. I was blown away by the complimentary full breakfast offered every day and the dinner Monday - Thursday. My 15 year old loved the complimentary Wi-Fi. I was so pleased with Homewood Suites that I will now seek this hotel when on vacation in other areas/states. Read moreGenuine Hotels.com guest review
"Very Helpful Staff"
I will definitely stay at this hotel again. The staff was very friendly and helpful. The location of the hotel was perfect for our family.Genuine Hotels.com guest review
"Great Stay for Son's Wedding"
This was a very good hotel in a near-perfect location for what we needed. Very personable staff helped make the stay even better. Pay a little extra and get it. Great weekend!Genuine Hotels.com guest review
I was very happy with everything, except the lack of wireless in the rooms as well as Analog only TV. I would still recommend the hotel to guests who are looking for the amenities of a suite in an nice area close to downtown Phila. Good breakfast too with healthy options.Genuine Hotels.com guest review
"Fantastic four night stay"
We recently visited Philly for a few days and selected Homewood Suites to have a more spacious room since we were traveling with a toddler. We loved the receptionists Vanessa and, I think, Judy (she worked weekday mornings) as they were very friendly, helpful, and welcoming, both towards us and our son. The welcome home dinners and breakfasts were very […] convenient for us with the little one too! We found the location to be excellent, close in proximity to places we were visiting. There is also a Target right around the corner which we found convenient! The only negative is the rooms have no wifi access, only via cable. So if you have a device that only works on wifi you are only able to use it in the lobby. Overall, our stay was pleasant and we would come back again! Read moreGenuine Hotels.com guest review
Very pleased with our stay at homewood suites.we travelled with our 2 kids ages 2 and 3 years old. The people were very friendly , especially Toni she is great! We will definitely go back. Close to the highway and just 15 minutes from downtown.Parking was cheap as well only 5$ and breakfast buffet included! What else can we ask for??!!Genuine Hotels.com guest review
1. When checking in room "key" did not work causing return trip to lobby. 2. Ice machine on our floor did not work. 3. Kitchenette flooring had obvious water damage - warped and flaking. 4. Some mildew in tub areaGenuine Hotels.com guest review
"Amazing front desk woman!"
The only thing that I have to say is that the woman at the front desk, Toni, was one of the nicest, most personable, people that I have ever met not only professionally but personally in my life. The fact that she works there, is reason enough for anyone to stay, woman deserves a huge salary increase!Genuine Expedia guest review
"4-night stay-Center of Bala Cynwyd/Lower Merion"
Clean, comfortable, extremely helpful and friendly front desk staff. Breakfast and dinner were probably great, but due to dietary restrictions, I could not try them. Location exactly where I needed to be, which was also in the center of restaurants and shopping. Less costly than staying in downtown Philadelphia, but still pricey compared to similar […] hotels another 15 minutes out of town. Read moreGenuine Hotels.com guest review
"We will come back"
The room was great - perfect for kids. We had problems with the TV had to have an engineer come out, but other than that the only other complaint was the coffee was not very good. Staff was excellent, very friendly and super nice to the kids! Thanks - we will be back.Genuine Expedia guest review
"Great for familiies and free food"
Had a great time. Wish i could have spent more time in room. Hotel provide free breakfast everyday and free dinner (full dinner with drinks) monday through thursday. Lots of options for breakfast and tasty dinners. Ms. Vanessa at the front desk and Ms. Agnes in the dinning room were outstanding and extremely helpful. Also, close to supermarket and restaurants. […] Parking only $5 a day, unlike the center city hotels which charge $25 or more day-ouch! Read moreGenuine Hotels.com guest review
"Great spot for Visiting St. Joseph's University"
I was familiar with the location and the near-by shopping and restaurants. City Avenue is close to the downtown and there's easy access to the Interstate to go downtown or to Boathouse Row, which was a highlight of ours. I was surprised to have both complimentary breakfast and dinner (with complimentary beer and wine). St Joseph's University was just […] down City Avenue from the hotel. Perfect for a visit. Reasonably priced, conveniently located and clean with modest accomodations. I'd recommend it. Read moreGenuine Hotels.com guest review
i was very impressed with the friendliness and professionalism of the staff. i would stay again.Genuine Hotels.com guest review
Clean, comfortable, spacious room, friendly service ... would stay here againGenuine Hotels.com guest review
"Cloe to the suburbs & close enough to downtown."
We were pleasantly surprised with the size and comfort of our room. The room was very clean. The towels and sheets are high quality. Housekeeping did forget to wash our glasses after our first night in our room. On the whole, staff was friendly and helpful. Breakfast was OK but the coffee wasn't hot enough either morning of our stay. If we were only […] staying 2 nights, I'd stay there again. If we were staying longer, I'd look for a place with in- room wireless access. This didn't bother my husband but I found having wireless access only in the lobby very inconvenient. Read moreGenuine Hotels.com guest review
"Close to several Universities"
This hotel was conveniently located, very clean, very friendly staff and the room was nicely equipped for an extended business trip. The morning and evening meals were nice. The only downside to this hotel is that parking is an issue. You have to be lucky enough to find street parking or park in a lot a couple of blocks away down in a hole without adequate […] lighting and pay $5 a day. Read moreGenuine Hotels.com guest review
ExelentGenuine Hotels.com guest review
"Accessible to Penn campus"
Great stayGenuine Hotels.com guest review
Hotel was very close to the Mann Center, and made an easy trip there and back. Staff was very kind and informative about surrounding locations. We will definitely stay here next time we are in Philadelphia for a concert at the Mann Center.Genuine Hotels.com guest review
"Superb girls weekend getaway"
The receptionist Vanessa, is the best receptionist I have ever met. She's worth her weight in gold! Rooms were well laid out. Kitchenette was convenient. Bathroom a bit tiny. Wish I never had to leave that bed...super cozy! Loved my stayGenuine Expedia guest review
Great location, Clean hotel, Nice pool, Great ammenities, Great Customer service, Convenient location and parking. I would definitely stay here again....Genuine Hotels.com guest review
Front staff is very polite and friendly. Breakfast was messy, staff during breakfast was not pleasant. Not enough place to seat. Overall good hotel.Genuine Expedia guest review
"Would stay again"
Thought the hotel was great for my two day stay. Only complaint was the internet -- wireless is only available in the lobby, with cables in the rooms. Mine was kind of short but the front desk kindly offered me a longer one when I asked. Also appreciated the connection with the Hilton next door; used its fitness center a few times.Genuine Hotels.com guest review
The friendliest front desk I have encountered in a long time!Genuine Hotels.com guest review
Hotel was very convenient to my relatives house. In house sundries store was well priced. Delicious breakfast free every morning and free wireless to boot!Genuine Hotels.com guest review
"Family Friendly and a great deal!"
I enjoyed this hotel and our one night stay on the 6th floor. Everything except the ceiling fan was clean and spacious. Staying in the room were my husband and I and our two year old son. The breakfast was great and very filling. Parking was cheap at only $5 to self park and wasn't too far away from the hotel and included in and our privledges. If you […] want for $10 you could valet and then not worry about the walking! There weren't too many non-chain dining options near the hotel but plenty of variety of chain restaurants with free parking. I would definately stay there again when visiting the zoo and Please Touch Museum. Read moreGenuine Expedia guest review
"Very friendly but far from city center"
The staff here was phenomenal. They said "welcome home" whenever I got back to the hotel, and each of them knew my name. I think that if I had asked for a hug, they would have given it happily. But the location is very far from the city center and there is no good or easy public transportation. A taxi into town is cost me $23-25, which given that I […] had to go in and out several times for six days cost a few hundred dollars. Read moreGenuine Hotels.com guest review
Room was very spacious...had a full kitchen and sitting area/living room along with very comfortable bed and large bed/bathroom area. Too bad we were there for less than 10 hours! I highly recommend. Only negative was the fitness center they advertised is actually at the Hilton next door.Genuine Hotels.com guest review
"I would stay again :)"
I was highly impressed with the friendly staff, from the Maintenance Man I happened to meet in the elevator, to the room maids, breakfast support staff, and especally the front desk. Ms Toni was a big help in getting us in touch with where to go, where to park, where to eat, etc. She has great taste!!! I did not use much of the hotel's amenities, but […] what I needed was there, working, and clean....so I have no complaints. If I had to single out the one slightly negative aspect of this hotel, it is the guest parking situation. Although attached to another Hilton facility, it does not have it's own adjacent parking lot. There is a public parking lot about 200 yards down the street, that is not very convenient for someone with a Handicap parking permit. Read moreGenuine Expedia guest review
"clean and comfortable"
The hotel exceeded my expectations for the price. It was great to have the kitchenette and working/living space in the room. They offered a free full breakfast buffet, which was convenient and offered nice choices. It is not within walking distance to shops or other venues, which is the only negative. However, since the Homewood is attached to the Hilton […] hotel, that provided extra amenities, like a nice restaurant and bar. Read moreGenuine Hotels.com guest review
Great hotel . . . front desk staff a little slow but over all ok.Genuine Hotels.com guest review
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