"wonderful stay would highly recommend"
Wonderful hotel,great breakfast.super bed.Genuine Hotels.com guest review
"Will stay here again."
I have stayed here before and have been more than satisfied with every aspect if this hotel. In comparison to other hotels in the area this one by far exceeds their standards. Highly recommend this location.Genuine Hotels.com guest review
The Hilton Garden Inn was very comfortable and affordable as well as clean and attractive. It is easily accessible from the highway and situated close to many stores, restaurants and local attractions. My only comment regarding how to improve the stay would be to supply free coffee to the guests by having it available in the lobby 24 hrs. (we later […] found out that it was available if you asked a staff member but had found no signs indicating this so it was assumed by a few of the guests that it was not available). Read moreGenuine Hotels.com guest review
"Perfect location, very clean"
I stayed in this hotel for 2 nights while my daughter was at Wilkes University Orientation. Very nice and clean hotel. The entire staff was very nice; check-in, check-out, maids, etc. They have a great MTO breakfast in the lobby area. Hotel was in a perfect area. I felt very safe, lots of restaurants and shopping around, and only a quick 10 minute drive […] to the campus. I didn't visit the casino, but I heard that was very close too. Would highly recommend and plan to stay here again for any return visits. Read moreGenuine Expedia guest review
Nice hotel and very cleanGenuine Hotels.com guest review
Easy access, adjacent to several convenient areas and restaurants as well as near several others. Clean, well maintained and an excellent staffGenuine Hotels.com guest review
"Ok hotel, convenient location"
Front desk people not very welcoming. No hot water for shower. Lobby nice. Location near lots of restaurants and stores. Nice pool, hot tub and fitness center.Genuine Expedia guest review
Extremely pleased with the accommodations.Genuine Hotels.com guest review
Customer service was excellent!Genuine Hotels.com guest review
Very quiet and comfortable stay about a 50-minute drive from spectacular hiking and kayaking at Ricketts Glen. Complimentary cookies and cool drinks in the lobby were a nice touch.Genuine Hotels.com guest review
"close to family"
The bed system was uncomfortable for both of usGenuine Hotels.com guest review
"Very attractive and convenient"
Lovely hotel. My only negative comment is that the pool didn't have any filters running and the water looked cloudy.Genuine Hotels.com guest review
"Not fancy but solid fundamentals"
Convenient, easy parking, clean, comfortable. Nothing fancy but hits the price/value sweet spot.Genuine Expedia guest review
"By far the nicest hotel we've stayed in the area!!"
From the moment we checked in the staff were friendly, informative and helpful. The front desk found out that we were celebrating a birthday that weekend and put together a little gift bag of snacks for me and my husband which was special and thoughtful. The room was immaculate, roomy and appropriately priced and we would definely stay there again. […] We have been coming to this area for several years now and have stayed at several different places and have always been disappointed in one way or the other but not this time we were really pleased!! Read moreGenuine Expedia guest review
"Business or Personal excellent place to stay"
Very nice facility, comfort of room was excellent. Will definitely stay again when in the area.Genuine Expedia guest review
"Close to Hockey Arena!!"
The hotel was perfect- customer service was above and beyond.. and would DEF stay again!!!Genuine Hotels.com guest review
"Hot tub broke"
Very nice staff but we chose this hotel for after our run to enjoy the Hot tub which was not working. The beds were uncomfortable and hard, we had to pay for extra guest, even though it was just 4 adults. After paying for extra person they still only had towels enough for three people.Genuine Expedia guest review
"It was next to Starbucks! What a treat!!!"
It was comfortable, clean and friendly. i would stay there, again when visiting relatives!Genuine Hotels.com guest review
"Best stay in Wilkes-Barre"
Everything was good. Only thing they could have improved on is the bar closes at 10:00PM. I would have preferred it stay open a little later.Genuine Hotels.com guest review
"near big stores and Wachovia Arena"
Not too quiet with room near elevator.Genuine Hotels.com guest review
Very nice hotel. Pool is small but adequate. Ditto for the fitness center. However, the ftness center was next to the pool and had a big window looking into the pool which allowed me to work out and watch my kids while they played in the pool. The hotel has a nice business center and is well decorated. Note that the breakfast is not included in the […] price of the room like it is with many other comparabe hotels. Thus, it was not as good a value as I expected. Read moreGenuine Hotels.com guest review
"Very close to all kinds of shopping and eateries."
Great relaxing week-end!Genuine Hotels.com guest review
Everything was perfect. Thank you. My daughter lives in Conn. And I am in Baltimore. So you are mid way. This enables me to see her and my grandson more often.Genuine Hotels.com guest review
"easy access to Wilkes Barre"
very pleasant stay. friendly staff. room was very comfortable. would definitely go back.Genuine Hotels.com guest review
"close to mohegan sun and mohegan sun arena"
hotel was very nice and staff was very friendly with getting me information, and getting a shuttle van to a concert at the mohegan sun arena.Genuine Hotels.com guest review
"Wonderful time in Wilkes Barre"
Very nice hotel, confortable and quietGenuine Hotels.com guest review
"i would go again"
this hotel was great. friendly staff, nice pool/hot tub, and everything is close by. im sure ill be useing them again.Genuine Hotels.com guest review
It was within walking distance to Mohegan Sun Arena, which is where the AHL team plays. It's also in the same parking lot as a Starbucks, a Walmart, and several other restaurants. The hotel itself was also really nice. Exactly what I expected for the price.Genuine Hotels.com guest review
"Great Hotel, Great Staff"
I made the reservation last minute, as I had originally made a reservation at a hotel nearby which was less expensive. I typically stay at HGIs, and thought, 'hey this other hotel can't be that bad, and besides, I'll save money!' I realized I was wrong when I entered my room at the other hotel, and was reminded that we get what we pay for. I left, then […] went to the HGI. This HGI is clean, staff are friendly and helpful, and rooms are comfortable. I felt safe, and really appreciated the attention staff gave to me and my 18 month old daughter. We were traveling alone for the first time, and the extra care meant a lot. The breakfast was delicious, as usual, and I left the following morning ready to tackle the day. We will be returning if we need to stay in the area again! Read moreGenuine Expedia guest review
"Half way point between W.Virginia and Mass."
Stay was excellent, my wife and i really enjoyed our visit to the Mohegan Sun Casino. also the buffet breakfast at the hotel the next morning was very good .Genuine Hotels.com guest review
This being our third trip to the area and third different hotel in town,the Hilton is by far the most outstanding of all three visited.The staff was friendly and check in was quick!The room was perfect.It was immaculate and updated.The hallways and Business Center were clean.The convenience of the Restaurant made it a great place to stay!We will definitly […] be back. Read moreGenuine Hotels.com guest review
The room was really nice. The bed was ahhh-mazing!! Perfect location to Mohegan Sun Arena, which is why we were in the area. Convenient to shopping and restaurants. Staff was very friendly, tho I didn't really require much. We would've appreciated a bit more to the fitness center, however.Genuine Hotels.com guest review
"Convenient to everything"
At check in, services and amenities were never explained. Better training could have avoided this. Our stay was only overnight but the room spacious and clean. Check in at 3p and left at 7:30a the next morning without experiencing any hotel amenities.Genuine Hotels.com guest review
Love the adjustable bed settings. Pool area was too hot & chemicals too high. Need better ventilation in pool area. Everything else was great.Genuine Hotels.com guest review
"Not impressed !"
We stayed there for one night. The hotel surrounding was great! But the hotel itself is not very impressive. The room is very tiny and the beds are not that comfortable. I wish they also had hand shower in the bath tub. It is alright but for the price that we pay not worth it.Genuine Hotels.com guest review
I stay regularly at this hotel because of good service. The only thing I don't like is the mattress system, but nobody is perfect. This time, I left my cellphone charger in the room when I checkout. They recovered it and returned it to me. I really appreciated that.Genuine Hotels.com guest review
Beds were not confortable.Genuine Hotels.com guest review
"Short Stay great hotel!!"
LovelyGenuine Hotels.com guest review
"Great location. Very close to everything"
My stay was awesome I wish I could have stayed longerGenuine Hotels.com guest review
"Great for college visits"
Very clean and pleasant. Was there for a college orientation visit. Employees very helpful.Genuine Expedia guest review
The only caveat is they do not have a restaurant; only breakfast is served.Genuine Expedia guest review
"I expected more for the amount they charged."
Disappointing that not even a roll/bagle for complimental brkfast but happy to see coffee was offered. The 2nd day the bed was made but no trash removed and used towels/ washcloths were not picked up. No new wash cloths or bathroom paper were put into the room the 2nd day. I had to go to the main desk and pick up wash clothes and bathroom paper. The […] Hotel was called Hilton Garden but the landscape in front needed alot more plantings. Read moreGenuine Expedia guest review
"Minutes from the FM Kirby Center"
My only complaints are that the hotel bar is only open until 10 pm on a Friday and its impossible to figure out how to set the clock in the rooms.Genuine Hotels.com guest review
"Not Bad...but not a typical Hilton Experience"
I am a big fan of Hilton, and I refuse to stay at any other chain. While this hotel does not stand up to many of the other Hiltons of which I have experienced, I must say it was still a decent stay. You WILL NOT get the typical WOW factor or the extra mile Hilton provides, but you will be comfortably pleased. [Notable Positives] It was conveniently […] located to all necessities (shopping, food, entertainment, major highway, etc). The staff was also somewhat knowledgeable of the surrounding area and made good recommendations. Room setup while small was still functional. [Notable Negatives] There was hair in my tub! The workout room was very small and had children running around in there. Lastly was not a fan of the "king" bed or the pillows provided. Read moreGenuine Hotels.com guest review
I had prepaid for a non-smoking room for 2 nights. Traveled all day from San Francisco, arrived to be informed at the front desk that all non-smoking rooms were taken! They said they ran an "ionizer" (whatever that is) in the room so it should be ok. Have you ever stayed in a hotel smoking room? There was no way I could stay in that ashtray. So there […] I was in Wilkes-Barre, U of Scranton graduation weekend, all hotels sold out and no place for me to stay. Then the desk attendant tells me that the booking for a non-smoking room was on an "as available" basis. Translate: don't expect a refund because of the fine print. Ultimately expedia and the hotel did give me a refund for one of the two nights, but that's small consolation for the inconvenience of sleeping in the rental car. Read moreGenuine Expedia guest review
"Nice for the area"
The showerhead was some ancient vibrating thing and the tub didn't drain properly. Otherwise, very clean ad up to date. The area is strip mall city but it is what it is!Genuine Hotels.com guest review
We came to check in at 8pm, had this room reserved for weeks, and was told that there was not a clean room for us. So we had to wait approx. 30 minutes for them to clean the room. They gave the four of us free breakfast for the next morning. It was fine, just a little annoying, didn't understand how there wasn't a room ready for us. It was clean, etc. […] average, nothing super, did the trick. Read moreGenuine Hotels.com guest review
"Not the rooms we requested."
The location of the hotel suited our needs very well. At first glance teh hotel was very clean and the staff very efficient and friendly. The rooms however were a disappoinment. We confirmed we had non-smoking rooms but when we got to our rooms they were certainly smoking rooms even though they were identified non-smoking rooms.Genuine Expedia guest review
Nice, friendly hotel. Stayed there for two nights on two different occasions. Convenient location to get to the mall, restaurants, and Mohegan Sun. Walking distance to a Starbucks which is a plus. The only issue we had was our toilet running and we had to jiggle the handle. Otherwise i would definitely stay there again.Genuine Hotels.com guest review
Hotel was excellent, we stayed there to see a show at the Mohegan Sun Arena which was within walking distance. Very clean, with a small lounge and breakfast area. Our only issue was that we were supposed to have an adjoining room with two queen beds. Our rooms were next to each other but no pass through door way and each room had only one king bed. […] The hotel gave us an extra twin size bed and treated us to their breakfast the next morning. Otherwise the place was fantastic. Read moreGenuine Hotels.com guest review
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