The staff was warm, attentive and capable!Genuine Hotels.com guest review
The hotel was well located near the airport with a free airport shuttle available. The hotel was clean and comfortable. The staff was friendly and helpful. The rooms were also quiet. Would stay at this hotel again. Because of time constraints, we did not use the pool or fitness room.Genuine Hotels.com guest review
"For a quick stay"
This hotel is older; however, looks like it was renovated fairly recently. It was very clean, which was most important to me, and would stay here again for a night or two on business. Traveling with family, there are better options.Genuine Hotels.com guest review
For the price, this hotel was a poor value. We went to eat breakfast, and there was only seating for 40 people...in this 9 story hotel! Shuttle service to the port was chaotic.Genuine Expedia guest review
"Good hotel close to the port"
The hotel is good and confortable, clean and near to the port, the problem for me was with All Star shuttle company, I payed in the hotel for the transportation from the hotel to port and also I pay to be pick up inthe port to be tranfer to the miami airport... Thet dont provide this service and at the after talling with a lot of lazy and not kindly […] personel the return my monet and i pay a normal taxi. Be carefull with this shuttle company Read moreGenuine Expedia guest review
"close to port & air port"
Room was very nice and the bed was comfortable. I did not like having to pay for ride to port but it was bad getting from the port back to Crowne Plaza. We paid $20 for them to pick us up and after the cruise we waited over an hour to be picked up (two of the all star vans passed us up, to our supprise their were alot of others waiting for the same […] van. This will make us think twice next time, even though the hotel was nice. Read moreGenuine Hotels.com guest review
"Convenient to the airport but nothing else"
Close to the airport but not near anything interesting to do. About 4 miles to the beaches so you will need to take a taxi to go anywhere. Building was ok but nothing special. Staff was very nice.Genuine Expedia guest review
"very close to airport making it a breeze"
I needed a place to stay because I was flying standby and had not been able to get on my flight so I chose the Crowne Plaza because it was close to airport (with a free shuttle service) and it was close to Las Olas for dining and shopping. It turned a negative situation into a perfect little vacation. I loved it and would go back again. They had a rooftop […] pool with protection from elements, restaurant and gift shop. Comfortable lobby. Read moreGenuine Hotels.com guest review
"Great place to visit"
Everyone was very polite and helpful. Great place to stay and vacation for extended stay in Ft Lauderdale.Genuine Expedia guest review
"Wonderful hotel to stay at."
We thoroughly enjoyed our stay. When we arrived at the Ft Lauderdale airport and had our luggage, I used the courtesy phone to call the hotel. I told her were we were in the airport and she described where we needed to go to meet the bus to take us to the hotel. We went outside and went where we needed to go and the bus was there probably in about 15 […] minutes. When we got on the bus we found out that the bus was actually on the way out of the airport when we had called and he turned around and came back into the airport to pick us up. Talk about wonderful service. When we arrived at the hotel the person at the front desk was wonderful, our check in was done very quickly and we were able to go to our rooms right away. The room was very clean and the bed was very comfortable. The food at the restauraunt was very good. It was very close to the port to get on the boat for our cruise. We were also able to arrange for our ride from the ship back to the airport the day we would be returning from our cruise the same day we checked into the hotel. I would highly recommend this hotel to anyone who is going on a cruise and needs to spend the night before at a hotel. Everyone was very friendly and everything was handled very efficiently. Read moreGenuine Expedia guest review
"You might be sent away"
The manager is unethical. Last November his front desk man tried to turf my family out of two of the three prepaid rooms and reassign them to Best Western. After I started to videotape the encounter, front desk man miraculously found their rooms. The manager didn't do anything about it. I returned in February and the manager claims to have written us […] about the problem. He lied through his teeth as he couldn't recall the situation. And to top things off, he pushed us aside from the taxi we had booked to let a other couple in front. When we protested he mumbled another taxi would come. I and my family have written to Crowne Plaza customer service but no reply. Perhaps this is their standard routine to treat customers without respect Read moreGenuine Expedia guest review
I will definitely be back when I'm in the area. The room was nice and comfy and I fell all the way in love with the bathroom!Genuine Hotels.com guest review
Thank you so much for arranging our transportation to the cruise and after the cruise to the airport. Every thing went very smooth! Thank youGenuine Hotels.com guest review
"perfect for stop on way to cruise terminal"
very convenient to cruise terminal - easy to find and check in - covered parking very convenient - clean, well managed facility - good in-house restaurant.Genuine Expedia guest review
"Great Stay for Families"
Our Family had just been on a 7 day cruise with a lot of luggage. Upon our arrival to the hotel, we were met with staff to assist us in getting all of our luggage to our room, and even put it on a luggage cart. We were also very hungry, and asked for some recommendations for resturants in the area, in walking distance or by public transit with out a […] bunch of transfers. We were told about a BBQ place just down the street called Ernies BBQ. OMG, they had the most amazing dishes, friendly staff, and great service. I would highly recommend this hotel and its staff, and will stay with them on our next trip to the FT Lauderdale area. Read moreGenuine Expedia guest review
"Quiet near the airport"
Super clean hotel w fantastic staff. Hotel is very nicely decorated and has a heated pool. A 5 minute drive to the airport in the hotel shuttle. They offered to pick us up at rental car drop off but it was literally across the street. In a safe area too w lots of restaurantsGenuine Hotels.com guest review
"Very nice hotel."
Clean, comfortable, great staff and they serve HUGE portions for breakfast. I would definitely stay againGenuine Hotels.com guest review
Staff was very pleasand and helpful. Room was quite large and very nice., most importantly it was clean. Would definitely stay there again.Genuine Hotels.com guest review
"Overnight stay before our cruise"
Fantastic! Great service. Also, the hotel's restaurant is the best. Had a great dinner there, the best we've had in Fort Lauderdale. The food was first rate. The service, excellent.Genuine Hotels.com guest review
"Great hotel for going to or from a Cruise"
best part of the hotel for us having just come off the cruise ship : Friendly easy check in. quick sign up for the early morning shuttle to the airport. comfortable rooms, not too noisy. only down side that being so close to the water and that it was so humid, the place was a little musty. not really anything the hotel could do much about, the towels […] were nice and fresh though and the shower was awesome! Read moreGenuine Expedia guest review
"Great cruise hotel"
Great place to stay pre or post cruise. Perfect location - near ports. Nice staff, clean rooms, and friendly bar/restaurant. Would definately return.Genuine Hotels.com guest review
Room was was comfortable and clean, as well as the hotel itself.Genuine Hotels.com guest review
"Good for overnight stay before a flight out"
Food is average. Nothing healthy at all.Genuine Hotels.com guest review
"Not so good but handy"
Touted as top hotel but its just a functional box in an area with no shops. It's handy to cruise center that's it.Genuine Hotels.com guest review
Hotel is okay - glad I only paid Hotel.com prices. Very close to the airport. front desk staff (esp Manager or supervisor) isn't overly customer friendly. very little parking which causes you to use valet.Genuine Hotels.com guest review
Just an overnight stay, but would have loved a few more nights. Our room was so spacious. Enjoyed every minute of our stay.Genuine Expedia guest review
"No brainier, book it."
PROS: Great hotel. Even better restaurant. Very good staff. VERY CLEAN rooms and comfortable bed. Easy business center and 24 hr access to the pool. Easy- peasy to the Airport via the shuttle. CONS: Parking stinks. HATE the compact florescent lighting everywhere.Genuine Expedia guest review
Clean, comfortable beds, modern decor, friendly staff!Genuine Expedia guest review
"Good hotel close to airport."
Nice quiet room. The airport shuttle was slow in arriving after I called them. Not any restaurant choices in area of hotel, other than hotel restaurant.Genuine Expedia guest review
OKGenuine Hotels.com guest review
"Location,Location, Location simplified."
This was a pre-cruise stay for us. A 2 night stay that kept us on the property the entire time. Plenty to do. The pool,gym and dining for lunch & dinner is fine. Not too much to do outside of the hotel but if you want a nice few days of a little fun and relaxation for a pre and post cruise this location works fine. Use the hotels shuttle to pick you […] up and drop you off. Close to the cruise port area for simplicity. Read moreGenuine Expedia guest review
"Close to cruise terminal"
Hotel was very good and shuttles made us book this stay.Genuine Hotels.com guest review
"Convenient to airport with free shuttle"
Clean room, comfortable bed. Quiet for being so close to airport.Genuine Expedia guest review
This hotel had a horrible deodorant smell throughout the bldg! Also the computers were worse and it took me 30 mins to print a boarding pass because they were like computers from the late 80's. They need to upgrade their business accommodations!Genuine Hotels.com guest review
"Great hotel but bed too hard"
The hotel was great, the restaurant had good food and great service. The room was big. The only issue was the bed was too hard.Genuine Expedia guest review
The staff at the hotel had one of the best attitudes of any hotel I've stayed at. They were friendly and bent over backwards to be helpful. That is good training in action.Genuine Hotels.com guest review
"Great hotel for cruise ship or business travelers"
My husband and I spent the night here after returning from a cruise. The hotel is easily within ten to fifteen minutes of both the cruise ship terminal and the airport. We could see the cruise ships from our hotel window. We arrived around 10 in the morning. Check-in was not until 3:00, but the hotel gladly stored our luggage while we went out. The […] hotel was spotless and staff very friendly. There is a good restaurant on the premises and a shop that sells amenities, snack foods and sandwiches. This is good because the hotel is quite a distance from restaurants and shopping. It was a good 20 minute cab ride to the nearest shopping area. I highly recomend it for cruisers or business travel. Read moreGenuine Expedia guest review
Clean, comfortable accommodations. The hotel restaurant, however, was disappointing. The wait staff were friendly and professional, but my meal was over-priced and not very good.Genuine Hotels.com guest review
"STAY BEFORE CRUISE"
EXTREMELY HELPFUL AND FRIENDLY SERVICE. CLEAN ROOM. BEDS WERE FIRM. POOL WAS ENJOYABLE. CLOSE TO PORTS. WOULD STAY AGAIN.Genuine Hotels.com guest review
The hotel room was nice, but very small. We had a double queen with a toddler. There was no where to put the crib without blocking access to the bathroom. Further, I had contacted the front desk to inquire about bedding for the crib and additional bedding for the additional guest as there wasn't any in the closet. The attendant seemed upset that I had […] asked and wanted to know just how many people we had in our room, making me feel uncomfortable for asking. I had requested a room for 4 people and a toddler in my booking....when I got to the front desk I was told we were in a small room and all the larger doubles were already booked. I should have been told this upfront and I would have gone with a different hotel, or booked two rooms. Regardless, I did not get any extra bedding, not even for the crib. To make matters worse, the refrigerator and AC units were so loud that they kept waking everyone up during the night. I had high hopes for this hotel and was looking for a good pre-cruise hotel for my next stay in May 2013. I was considering this hotel after all the good reviews. The location is close to the cruise port and there is a nice Pizza place within walking distance...shuttle to ship was well organized. Unfortunately being sleep deprived the next morning made for a bad first day on the cruise as everyone had to catch up on their sleep instead of enjoying the ship. Dissapointed with my stay and will reconsider before staying again at the Crowne. Read moreGenuine Hotels.com guest review
"Ernie's B-B-Q was amazing & close to the Port!"
Everyone was very nice and the hotel was very clean.Genuine Hotels.com guest review
"Not such a hot area!"
the hotel was great just didn't like the neighborhood. there was nothing around there it seemed like a iffy neighborhood. Probably wouldn't stay there again becuase I like to be close to drug stores and restaurants.Genuine Expedia guest review
"Convienient Hotel to Ft. Lauderdale Airport"
There are only two elevators so we had to wait quite a while. Swimming pool temperature was cool so we didn't swim at night. The rooms were nice and there are lots of television channels available.The hotel is only about 5 minutes from the airport. I dropped my rental car off the night before and had the free shuttle pick me up at the airport and then […] take me the next morning. The area around the hotel is not very good. You have to drive to find a decent restaurant. Read moreGenuine Expedia guest review
"Great place to stay"
Hotel was great ...very clean and nice staff....only draw back ...$10.00 extra to park really? This should be included with the price of the room.Genuine Hotels.com guest review
This was a great Hotel and very convenient location to the port where we got off of our ship. We got off of the Allure of the Seas ship at 7am and went to our hotel thinking we would just store our luggage and go explore Fort Lauderdale and the person that checked us in gave us a room early so we could be comfortable with no charge for early check-in. […] We were so surprised and thankful. Most hotels would have made us wait until 3pm or charged us for an additional night. Great Service! Read moreGenuine Expedia guest review
"Comfy, clean hotel"
Stayed here one night on business with the boat show. Hotel staff were all very friendly and efficient. Hotel room was very clean and bed was comfortable. Would definitely stay again.Genuine Hotels.com guest review
"Great for a short stay"
The hotel is very clean and great for a short stay. The bathroom is tiny but effiicient. And as others have said, there is no restaurants or shops within walking distance.Genuine Expedia guest review
"Amazing - enough outlets - determined wakeup servi"
Lots of attention to traveler needs: we gotta recharge our phones, hook up our computers, and don't want to move furniture to do it. If you forgot a toiletry article, they want to comp you for it. Free stay if they forget your wakeup call! Food was iffy, well; priced but not great. Nobody around when Starbucks and mini mart supposed to be open at 6 […] AM. Shuttle runs only once per hour! and you need to reserve it. Wind howled thru the glass, but maybe that's just the way it is pre-hurricane. Very nice personnel. Too much re-verifying to use free wifi, so remember the code! Read moreGenuine Hotels.com guest review
The staff was extremely accommodating and welcoming. The restaurant staff was equaling as amazing as the food.Genuine Hotels.com guest review
Not a resort hotel. But an excellent choice for overnite or passing through ft lauderdale. Close to airport snd great for a short business stayGenuine Hotels.com guest review
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