Holiday Inn Hotel & Suites PHOENIX AIRPORT - Phoenix

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Genuine Hotels.com guest review

The Hertz GPS in the rental car did not properly locate the hotel and it was difficult to find off of 143 (Hohokam Expwy). Luckily I could see the hotel from the freeway as I drove past it. I recommend staying on I-10 to 40th st, heading N, and then taking a R on Elwood St. Sort of a roundabout way to get to the hotel, but its probably the best way […] to not get lost. The other option is E University to S 48th st, but there appears to be 2 of them (?) according to Google Maps. The hotel itself was excellent and I would stay there again, now that I know how to get there. Read more

Genuine Hotels.com guest review

My stay was a short one. I arrived late at night and left early in the morning. It was a very pleasant stay especially for the price I paid. It was not much more than some of the significantly seedier looking places close to the airport. The only thing I would like to see different is a breakfast included option. If there was one, I didn't see it. Breakfast […] was a bit pricey. Shuttle service was very quick. Read more

Genuine Hotels.com guest review

Perfectly acceptable airport hotel but...1) Breakfast wasn't very good and 2) It was hard to find.

Genuine Hotels.com guest review

Great staff! Especially, Karina! She was super helpful! Our room was very comfortable, breakfasts was fantastic! I traveled with two 5 year olds and one 4 year old... they loved the pool! Everyone was very nice and always greeted my kids whenever they saw us. we will totally stay here again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great staff, nice pool, good room, nice bed, like the fridge and microwave, look is hip and new. very hard to find if using GPS, tryed to tell me it was on the on ramp. be sure to turn on 48th. Not much near but down the street is fun, colledge area. Good places to eat couple miles away. the breakfast was lame. dont pay for it if you dont have to. but […] over all great experience. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Works very well for the business traveler. Everything you need is there.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel is located near the airport with an optional shuttle, is clean, and has a friendly, courteous staff. The hotel doesn't stand out above the rest, but was a great choice for a last minute booking at a lower price than some other area hotels.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was very nice and quite convenient to all the places we wanted to go. Justin at the front desk was very nice and very thoughtful! Thank you so much for a wonderful weekend!

Genuine Hotels.com guest review

I overall enjoyed staying at this hotel. The beds were amazingly comfortable and the quality of the hotel was great. I have nothing to complain about and would reccomend this hotel.

Genuine Expedia guest review

it was dirty, staff were hanging out together and not paying attention to guests - but there were not too many guests

Genuine Expedia guest review

Clean, comfortable hotel and my room was spacious. Distant neighborhood and the restaurant food was not good. Overall, though, the hotel is good...have stayed here twice now.

Genuine Hotels.com guest review

Went here on business for 2 nights, it was a great stay. Hotel was newer/updated. Staff was great, depending on how you book the breakfast is not free. 12 bucks for what should be continental was disappointing. Hotel does have decent dinner food and a bar. Rooms were nice, great water pressure, comfortable beds/pillows, flat screen tv, good channel […] line up, etc... Would stay here again. Read more

Genuine Hotels.com guest review

No frills, just a quiet and clean hotel. The front desk staff is excellent. The carpet in our room was a bit old and I had to keep logging into the free WiFi, but those are minor concerns. Everything else was fine.

Genuine Expedia guest review

I reserved a room with two queens for two nights. I knew we would be checking in really late on the first night since we were driving in from Callifornia during rush hour traffic. I called early that afternoon, at about 11:30am, and spoke to a front desk respresentative to make sure that our room would not be given away. There were three of us so we […] needed the two beds. I was assured that the room with two queens as I orginally booked would be available for us upon arrival. I knew how busy it was going to be that weekend so I called again on my way to reconfirm at 4:30pm. I was once again guaranteed that the room would be there for us as reserved. My sister called one last time at 9:30pm since we were ultra paranoid and we were again confirmed for two queen beds. We finally get to the hotel at 11:30pm and guess what happens next. The front desk attendent says they have over booked the rooms and only had a room with one king size bed in it. So you can only imagine how happy that made me and my tired guests. We asked for a roll away bed...THEY DIDN'T HAVE A SINGLE ONE!!! I'm getting frustrated even writing this review right now. So three of us shared a King size bed...I ended up making myself a bed on the floor to let the other two sleep. I spent way too much to have slept on the floor. It was ridiculous!!! Read more

Genuine Hotels.com guest review

I am completely satisfied with my stay at Holiday Inn & Suites. The staff were totally friendly, especially Justin. The room was clean and spacious, the bed very comfy with lots of pillows. The bathroom is big. The pool area is great, the water temperature perfect! I loved my stay!

Genuine Hotels.com guest review

Great friendly staff! Awesome that we didn't have to rent a car cus we used the free shuttle. Got to Mills with ease! Very above average breakfast buffet for $10. At least you'll eat good once during the day :)

Genuine Hotels.com guest review

Good place to stay. Restaurant mediocre. Very clean and comfy rooms. Staff pleasant but not as forthcoming about alternative eating locations the first night. The second night much more helpful. Very helpful with holding our luggage as we had golf tee times close to our arrival time in Phoenix. Very smooth and helpful transition when we came back. Staff […] were very pleasant. I'd definitely stay here again! Read more

Genuine Hotels.com guest review

I've stayed at several Holiday inn locations and this was by far the worst I've ever seen. Room was dirty, food on the floor, bathroom was dirty, hair in the shower. Very disappointing considering the price. Hotel was also not easy to find and in an industrial neighborhood. Would not recommend this hotel.

Genuine Hotels.com guest review

This hotel is close to the airport. It was clean, the beds were comfortable, the lobby was nice, as were the rooms.

Genuine Expedia guest review

The shuttle service to and from the airport was a breeze. We got to the lobby early and we were the only ones scheduled so the gentleman asked if we wanted to have breakfast or head on out. He was very friendly.

Genuine Expedia guest review

The nicest holiday inn I have stayed at. I needed a room for the night bc the hotel my conference was at was booked until the next night. I figured why not stay by the airport. I moved from this hotel to one of the top 5 star resorts in the world the next night and to be honest- minus the difference of things like fancy pools and spas, I really didn't […] notice a difference between the two. The room quality, size of rooms, and service at the holiday inn were impeccable! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

our needs. Used to be expensive and difficult to get a room for a night while waiting for flights. This property has filled that need. Very friendly and helpful staff and surprisingly decent restaurant/bar so did not have to leave property.

Genuine Hotels.com guest review

We were very pleased with the service we received at this hotel. We arrived at the Phoenix Airport at 1:00 am. We called the hotel for a shuttle and only had to wait a short time. The staff was very accommodating and friendly.

Genuine Hotels.com guest review

Stayed at this hotel twice this year and was pleased with staff, location and cleanliness. Super value for the $$. Nice breakfast, not your typical AM breakfast, but prepared in the restaurant kitchen. In addition I discovered at the airport that I left my Phone in the room! 1 hour before departure the MOD Dan retrieved phone and sent it on a shuttle […] to airport. DAN SAVED THE DAY! Thank You Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

As the title suggests, this hotel is brand new and in great condition. The hotels were nicely put together and the beds were comfy. The hotel bar was perfect and the food was decent. And the folks at the front desk were very helpful. The only problem that we had was the wireless internet was very spotty, and only worked sometimes. In the end, we were […] very very pleased. Read more

Genuine Hotels.com guest review

A wonderful experience. Holiday Inn has come along way.

Genuine Expedia guest review

convenient location if you are flying out the next morning as we did. shuttle availability and nice hotel, clean and acommodating.

Genuine Hotels.com guest review

Very nice hotel. it is new and the facility comfortable. Excellent wine bar restaurant. I come to Phoenix often and will stay here again. Pleasantly surprised.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This property is new so still in very good condition. Was actually not afraid to walk around barefoot in this HI. If only all the other HI's were this nice. Restaurant ok and convienient but not great.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Accomodations were excellent with clean, spacious rooms. Tub and shower areas were somewhat dated but in excellent condition. We chose the hotel because of its proximity to several points of interest and the Phoenix airport. Dining facility was very good with modest menu prices. We would definitely choose to stay here again. One of the better bargains […] in the area. Read more

Genuine Hotels.com guest review

Our first room smelled strongly of raw sewage. We were immediately changed to a full king suite and provided two complimentary breakfasts. Very effective and courteous reaction to our situation. Well done. Very convenient to the airport. Courteous, responsive staff.

Genuine Hotels.com guest review

Very clean hotel with good service. Just a little loud with the airport/road so close and the beds were just a bit too hard making getting a good night sleep very hard. It felt like I was sleeping on the floor.

Genuine Hotels.com guest review

The carpets were very stained. The walls were thin and we could easily hear everything in the next room making us lose 2 nights sleep. The pillows were all very hard. When we checked out and explained this to the check-in person, she became defensive.

Genuine Expedia guest review

Thanks

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The desk clerk was very cordial, both during check-in and check-out. The room was very clean. The room cost was reasonable. I would definitely stay again if I was in the area.

Genuine Expedia guest review

we stayed at this hotel the night before an early flight and i am glad that i did several car park entrances were blocked in teh airport before 5 in the morning as they were changing road signs. But anyway the hotel was fine , the dinner was ok the only concern was that the room was far too hot for me

Genuine Hotels.com guest review

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Genuine Hotels.com guest review