"Not a good choice"
location is fine, equipment is very old. breakfast is good. but be careful they charge double for the pick up or drop off. not a good choice to stay.Genuine Hotels.com guest review
"Hotel Sunrise Delhi"
the hotel was clean with simple furnishings. the bathrooms had some damage but were usable. Some minor communication problems with limited front desk English, but staff was nice for the most part.and meals at the hotel restaurant were good and very reasonably priced. The location of the hotel is a bit difficult to find and other than the bazaar about […] 2 streets away, not much going on in the neighbor within walking distance. Rickshaws are easily accessible though so it's easy and not expensive to get to other main sites. was fine for the price. Read moreGenuine Hotels.com guest review
"Bad experience - avoid"
I reserved the Super Deluxe room for 3 days, which per Hotels.com is the costliest at this hotel. When I arrived, I was shown a room which was the cheapest one available. When I complained, they showed me a costlier one and when I did not like this one either, they showed me the costliest one, which per the Manager, would cost me Rs. 850 more per day […] ($18 approx). I was told I had booked the standard room (cheapest) only. I had to pay the extra money. Also, the promised airport pickup did not arrive and I had to take a taxi to the hotel. They did reimburse Rs 250 (the actual taxi fair). The location was central, and that was the only saving grace. Would not recommend it to anyone. Read moreGenuine Hotels.com guest review
Location within 5 to 10min walk to metro and close to some good restaurants (the restaurant upstairs is not all that an inviting place to sit but breakfast which was included was fine). Felt very safe walking around at night and is on a quite no-through road so no traffic noise. The rooms where a good size and clean. There is hot water in the morning […] but will turn it on in the afternoon if you ask and is good when on. The staff are very friendly and the owner/travel manager was very helpful organizing train tickets and a car and driver for Rajastan. We used it as a base and came and went 3 times with left luggage, I would stay again. Good value. Read moreGenuine Expedia guest review
"I had chosen correct one."
Close to metro, market with I had final shopping before departure. Staffs are friendly and active. Comfy bed clean and sheet plus LCD TV for Bollywood movie at night!Genuine Expedia guest review
"Good for the price"
Very friendly staff. Proximity to the metro was a plus. Free pick-up service from the airport was good and reliable. They cooked food for me that was not in the menu fad that was nice.Genuine Expedia guest review
"Generally good rooms, excellent staff"
I stayed multiple times at the Sunrise whilst in India. It is located in the Karol Bagh area, around a 10 minute walk from the metro station with a direct link to Connaught Place. It is a little difficult to find initially, being in one of the side alleyways off Saraswati Marg. I stayed in several rooms over the course of my visits, all were clean and […] a good size with comfortable beds. I think the rooms on the ground floor were the best I stayed in, one of the rooms on the 1st floor was a little damp. All of the rooms had Sky TV, a fridge and generally hot water available, although sometimes it was a little hit and miss. The included breakfast was fine, simple but acceptable. The real plus was the staff, they were exceptionally helpful and friendly, they booked train tickets for me, collected cricket tickets, looked after my bags whilst I was away etc etc. They were a reason to return in itself. I think for Delhi the place offers good value, I would happily return and recommend. Thanks. Read moreGenuine Hotels.com guest review
I found most of the staff to be friendly. I had arranged an airport pickup and my flight was 30 minutes late so when I got out of the airport no one was there. The entire facility has seen better days. The restaurant is really terrible. The bathroom is quite primitive and the hot water didn't work. I would keep looking!Genuine Hotels.com guest review
"Don't book it."
Room was moldy and had no windows. Everything seemed dirty. Did not have the included breakfast because the kitchen smelled so bad. The alley and neighborhood was super sketchy. The staff was very nice. I have travelled a lot an this has to be as yeck as it gets. Not even ok for a budget hotel.Genuine Expedia guest review
"Very convenient location!!"
Very comfortable with all basic amenities needed for both business and leisure! Overall Good service and location!!Genuine Hotels.com guest review
clean but smallrooms with little space to move around.Bathroom fittings about to crumble any time . lack of ventilation in bathroom. Very Restricted choice infood. Room service person's attitude always negative. reception executive was helpfulGenuine Hotels.com guest review
"Extremly Bad, Bad location & Worst service."
Staff has Not made our entry In register on Day when we had checked in Saying that we were late in night so considering our "care" . We had Made entry when we checked out. Room was not available when our crew was checked in, n provided room also had wash room not working properly, & toilet flush was bad, Tv not working in other room, Has not provide […] drinking water in night even after 3 times Calling to main reception. Pathetic service. Many many other issue , when we ask for reason for not doing our entry in registration, manager while discussion start shouting & has treated us like we are his servant.they don't know hospitality & what we can say service. Read moreGenuine Expedia guest review
"Neat and clean hotel."
A good, clean place to stay in with staff eager to please. Food served is also appreciably cooked and served. Perhaps the staff missed out on the non-functioning ice cabinet.Genuine Expedia guest review
"sunrise was ok"
i soposedly had a deluxe room, with airport pick up. i couldnt find the pick up, they insist he was there. the room was ok until two cockroaches showed up. the standard rooms a floor up were better i think as they didnt have as many drains for the bugs to come up through! no windows which was dull and the staff waited for tips. generally ok.Genuine Expedia guest review
Good decent hotel. Helpful front desk staff Ajay. Excellent service provided by another staff named Kamal. Breakfast was filling. The LCD TV could have been better. In these days of Hi def TV, the quality of pictures was not very good. Overall quite an enjoyable stay and would definately recommed the hotel to others.Genuine Hotels.com guest review
"Home away from home"
I came to this hotel after leaving another hotel in New Delhi.... the previous hotel staff was rude and disrespectful and most did not understand English... Walking into Sunrise I felt comfortable within min and was as if a weight was lifted from my shoulders. The staff at the front desk and the hotel staff was very helpful and understand.. I had lost […] my passport and was waiting for embassy to open so i could go home... they made me feel like I was home and safe. The staff was willing to help with everything from an extra sheet on my bed to showing how to work ac to feeding me late at night when i was hungry... I was offered everything and anything I needed or wanted... The room was comfortable and spacious and I LOVED seeing a bathtub! The hotel manager was very friendly and offered assistance in providing a ride to embassy when they opened after the holiday and was great fun to talk to. The lobby was comfortable to sit in and just relax when you got bored in room... This hotel is 1 min walk from busiest shopping district in Delhi, but feels like it is miles away. The neighborhood was quiet and and clean and was so nice to see children playing in the street at night.... Very safe and very comfortable! Read moreGenuine Hotels.com guest review
Staying in hotel was good, but they have to improve food quality & other servicesGenuine Hotels.com guest review
"Very satisfied guest"
I feel lucky that I booked Hotel Sunrise. I'm from Ireland and although I've lived & worked in Asia, it was my first trip to India, Im female & travelled alone for work staying for 10 days. It provided everything I needed and I was very satisfied with my stay and the price I paid. The important things for me are it was very clean, rooms were spacious, […] some had no window & when I asked to be moved to a room with a window it was no problem. The food was great (im vegetarian so didn't try any meat), service excellant, great shower, comfortable huge bed, good pillows, good speed wifi that worked all the time, helpful staff, and a great laundry facility. The lift worked all the time and the area was quiet at night. The hotel was situated at the end of a small narrow street, next to a big hotel, and I avoided walking down this street coming from the metro after dark so always took a rickshaw or tuk tuk at night, but if I was travelling with others this would not have concerned me at all as it seemed a safe quiet area & in the daytime it was fine. The TV had HBO & a couple more English channels, a great ceiling fan and great air-con. I used the fan most of the time but would put on the air-con to cool down after being out and it was fantastic. The air-con shuts off after about 15 mins but can be put back on again but frankly that was sufficient for me, otherwise I got cold. There was a bolt on the inside of the door which is standard for Asia, I always use them and always keep my suitcase locked no matter where I travel. I felt the staff could help me with anything I needed and the owner was a great help to me and gave me some great recommendations. Karol Bagh metro is 5 min walk, or a few rupee in a rickshaw but when exiting the station, to avoid having to cross a very wide & busy main road look for exit 1 or 2 before you go through the ticket machine and you will be exiting the station where you entered. Otherwise it's very confusing to find the main street the hotel is Read moreGenuine Hotels.com guest review
"Will never suggest anyone at all"
I am surprised to review given for this hotel because it doesn't deserve this kind of rating. I am sure that this is being manipulated by hotel guys itself to keep the rating up to make everyone fool. First of all, the hotel location itself is very bad and quite inside.. Secondly, beds are horrible...tried 2-3 rooms before accepting the fact that I […] have to just sleep and get out in morning. Thirdy, TV were not working in any of the room Lastly, the behaviour of the front desk guy was so bad that I had almost started fighting on a small issue of overstaying at the room for 2 hrs beyond allowed because I couldn't come back and few guest came to visit me.... Worst part was that for the last point, hotel manager asked me to rate this hotel with good rating just because he has let me go without charging any additional money for overstaging.. Please avoid this hotel completely and go on your own discomfort. Read moreGenuine Expedia guest review
"NO! ANYWHERE BUT HERE!"
it was ice cold in the room and the only thing they could offer us was blankets....the bed linnen and the carpet was wet because of the cold and there was mold in the bathroom. The towels had holes. We had ordered a king size bed but got two single beds and they "solved" it by putting the beds together....The breakfast is served at the roof, under a […] canvas....We changed hotel immediately and asked the manager for a free ride in their car to the other hotel we booked, we thought that that was the least they could do for us, but no, we had to pay for it if we wanted it. Read moreGenuine Hotels.com guest review
ホットシャワー出ない、シーツが湿っぽい。立地が悪く出歩く気になれない。なぜ高評価なのか理解できません。Genuine Expedia guest review
KanonGenuine Hotels.com guest review
"Sehr freundlich und hilfsbereit"
äusserst angenehm, die Angestellten waren immer sehr freundlich, zuvorkommend und hilfsbereit. Die Lage ist gut, mittendrin und dennoch ruhig. Ein günstiges Hotel für unkomplizierte Gäste.Genuine Hotels.com guest review
"Für's Geld Okay"
Das Hotel war etwas schwer zu finden. Das erste Zimmer war nicht gereinigt - wohl auch länger nicht benutzt. Der Servicemann hat uns sofort, von sich aus, ein anderes Zimmer gegeben. Sicher kein Luxusquartier aber für den Preis echt okay.Genuine Hotels.com guest review
"Sauberes Hotel in der Nähe der Metro"
Das Zimmer war sehr sauber und ansprechend möbliert. Es gibt täglichen Zimmerservice, die Handtücher werden gewechselt und die Bettwäsche ist auch sauber. Das Personal freundlich. Allerdings ist nicht alles zu haben, was in der Beschreibung angegeben ist. Ich habe z. B. keine Fahrt zum Flughafen bekommen, weil man die Gäste nur abholt, aber nicht hinbringt […] (die Logik verstehe ich immer noch nicht). Es gibt kein freies Mineralwasser, auch keinen Teekocher im Zimmer usw. und den Balkon musste ich mir erst erfragen. Das Restaurant ist nicht wirklich nutzbar und das Essen wird nur aufgewärmt und nicht frisch gekocht. Das Hotel befindet sich ganz in der Nähe eines großen Marktes und die Nähe zur Metro macht es strategisch günstig für Besichtigungstouren. Die Fahrt zum Flughafen dauert ca. 30 min. Read moreGenuine Hotels.com guest review
初インド初日のホテルで覚悟は決めて行ったので、まぁこんなもんか、という感じでした。 インドには夕方到着で空港送迎サービスを利用しましたが大変助かりました！右も左もわからない状態で、送迎がなかったらどうなってたことか。ただ、予約の際お迎えの詳細はホテルと直接やり取りしなければいけないのですが、３～４回メールを入れてやっっっと返事がきました。行くまではかなり不安でしたよ。 ホテルには日本語を喋れるサジャーンさんがいました。なんだか安心。 屋上のレストランは囲いがあって景色が見えないのが残念でしたが、お料理はおいしかったです！夕食は豊富なメニューの中からバターで香ばしい香りのナンとカレーを選び、朝食（ホテル代に込み）はアメリカンブレックファーストにしましたが食パンと卵焼きとジュース。満足☆他 […] の朝食メニューは旦那が食べた豆カレースープみたいのとチャパティみたいの。ほかもう１種類あった。 部屋はまぁ普通。鍵がちょっと開きにくかったりした。 浴室には肉厚でしけったバスタオルがかかっていました。笑 神経質にならなければ別に大丈夫＾＾ トイレットペーパーついてました。アメニティもあった。 フロントでwi-fiのパスワードもらって、部屋で使えました。 Read moreGenuine Expedia guest review
予約の際に参考にした評価は高すぎるかな？？？ 送迎つきのプランで、前もってホテル側にメールで空港の着時間も知らせてあったにも かかわらず、迎えは来てなくて、電話してかなりの時間待たされてやっと来た。 お国がらか？？？部屋はまずまず綺麗だったがお湯がでなかった。Genuine Expedia guest review
"Aika hyvä sijainti lyhyelle lomalle"
Pieni hotelli sivukadulla, josta minuutin kävely hyörinän keskelle. Alueella paljon kojumyyntiä ja ravintoloita. Sivukuja itsessään kumminkin hiljainen. Muille alueille liikkuminen suijui kätevästi tuktukeilla. Huone ei ehkä ollut kaikkein viihtyisin, sopii siis henkilöille, jotka eivät halua viettää aikaansa hotellissa. Ilmasto oli kostea, joten kaikki […] oli kostean nihkeää. Suihkusta tuli vissiin lähes joka kerta lämmintä vettä. Suihkun kaikkia hierovia ominaisuuksia emme testanneet, joten emme tiedä toimivatko ne :D Plussaa oli aulassa ollut tietokone, jota sai käyttää surffailuun ilmaiseksi. Henkilökunta mukavaa ja auttavaista. Read moreGenuine Hotels.com guest review
日本語の出来る社長がいるので日本人にはコミュニケーションがとりやすいです。 朝はちょっとがっかりなご飯でしたが荷物の面や安心度はとても良かったと思います。 小さいゴキブリは出た以外は特に不快な点もなくネット環境もよかったです。 贅沢ではないですが、人もよく安心して利用できるんじゃないかとおもいますよ。Genuine Expedia guest review
Très bon accueil ,chambre d'un bon rapport qualité prix . L'hotel est situé dans une petite rue très tranquille . Wifi dans les chambres Terrasse restaurant en haut de l hotel ,un peu sommaire.Genuine Hotels.com guest review
"Great stay, staff and amenities"
07/25/14 Sudheendra C Bangalore, India
Hotel was very neat and staff were friendly - we can call them up 24/7 and they were ready to help. In fact we stayed there for 5-6 hrs more than the regular checkout time they didn't charge anything extra. Overall total value for money. Will look forward to staying again!
"great accommodation for sightseeing"
06/10/14 CharliT2014 Hyderabad, India
The Sunrise is great, the staff extremely friendly, accommodating and very kind in providing information and support. The rooms are basic, but comfortable and above all clean, nothing is missing (24h hot water! Tv, a / c). The quality of the food - on demand - is good. Also upon request, provide pick up service at the airport and the owner is able to provide car for city tours / or areas near Delhi. The location is great for those wishing to visit old Delhi and Karol Bagh is a vibrant, world-famous shopping area with all kinds of services and restaurants. Me and my partner stayed ten days and it was a little 'how to feel at home.
"Excellent for the money you pay"
05/13/14 Khalida B London, United Kingdom
We stayed at this hotel in April, 4 family members. the hotel is very close to Central Delhi. Staff are brilliant. Rooms are comfortable. Inside, not very posh but clean. Room service was superb. Food is great- choice of Indian and continental. Our Omlette, Paratha and channa was all lovely. Thoroughly enjoyed the trip and will recommend to anyone who does not want to put a lot of pressure on your wallet.
"Wonderful hotel for this price."
05/02/14 Amin B London
We stayed in this hotel as a family and had a great time. The hotel is close to city centre. Price is really affordable. Room service was excellent. There was great choice in breakfast, both continental and Asian. Loved stuffed omelette, puri Baji and paratha. Laundry available at reasonable prices. The reception desk were very welcoming. Will definitely stay again.
"Home Away from Home"
04/27/14 bose_rakesh Kolkata
My favourite address in Delhi . Cozy rooms with with top grade service . Roooms are well furnished Manager of the hotel Sourav is very friendly and never say NO kind of an attitude . Location is right in between the Karol Bagh main market .
"100% Value for money"
04/24/14 Dhananjay D
I was in Hotel Sunrise, Delhi on 13th April for 3 days with my family. Really it was a memorable day with them. The 2nd floor rooms are excellent. Food quality was super. Special thanks to Mr Sourav for arrange to given a best hospitality during my stay at Sunrise.
"BEWARE ! Hotel Sunrise biggest Thieves !"
04/04/14 mkays2014 Mexico City, Mexico
A bunch of thieves !!! Terrible experience with this hotel and I don't recommend this to anyone. They cheat you by overcharging you and secondly their service sucks big time. overall the most hopeless place.. I will never go there. !!!
"Dirty & Damp rooms"
03/01/14 arpanjha Howrah, West Bengal, India
I had booked my 3 days stay at this hotel in Karol Bagh, after reading various positive feedbacks on tripadvisor. But little did I know that this the traveller reviews on tripadvisor are absolutely vague. On previous ocassions I have often relied on tripadvisor reviews and have found them helpful but this this time its not the case. The room I was alotted was on the 3rd floor, it was clean on first sight, but then later I found out the room was very very damp. The cieling right above the bed was damp and almost dripping. Next day I found drops of water falling on the telephone set beside the bed, which had probably fallen form the cieling, that too in the month of Feb, not even monsoon. The toilet looked clean, but had a strange & revolting odour or stink to it. The staff is friendly & helpful though. The hotel lobby looked swanky and so do the floors but the room I got was terrible. I would never come back to this hotel. The only reason I chose this hotel was because it was close to the metro station, but next time I am in Delhi, I shall choose a better place to stay.
"Its a hotel full of friends"
02/06/14 supriyohazra22 Kolkata (Calcutta), India
I stayed in this hotel for several days and the experience was excellent. All the employees were friends and I was happy to be a part of their family at least for few days, which surely gave me few friends to be remembered for ever. Service, facilities, everything were excellent. Surely, its the only place to be when you plan to stay in New Delhi for few days at least.
"Excellent is not a sufficient word to describe ,,,,,,,,,,,,"
02/02/14 Ashokecam Kolkata (Calcutta), India
All staffs of this Hotel is helpful and friendly, they are very much attentive to boarder..The rooms are clean and well furnished, 24 hours any service is available. Price-wise HOTEL SUNRISE is one of the best hotel in New Delhi.
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