"Satisfecha . Me encanto"
Para la próxima un descuento para llegar 3 personas en septiembre finalesGenuine Hotels.com guest review
"Muy buena ubicacion"
El hotel esta muy bien ubicado, pero con habitaciones chicas. Otra cosa, las camas son desconfortables.Genuine Hotels.com guest review
excelente, fue muy calido todo y bien atendido...Genuine Hotels.com guest review
El hotel esta muy bien ubicado, limpio y agradable, el staff es muy amable y servicial siempre buscando la satisfaccion del cliente, cuenta con un rico desayuno y descuentos en club de playa. Una excelente opción.Genuine Expedia guest review
"fin de semana en playa"
me hospede tres días en el hacienda mariposa y no tuvimos ningún tipo de contratiempo, todo el personal muy amable, te dan todo tipo de información acerca de lugares turísticos, el precio es bueno, siempre hubo agua caliente y todos los días asearon la habitación, excelente ubicación por lo que sí regresoe volvería a quedar ahí. :)Genuine Expedia guest review
Bra enkelt boende på 5:e gatan. Rent och trevlig personalGenuine Hotels.com guest review
"Hotel muy bien ubicado"
El hotel se encontraba en reparación, lo cual significa que próximamente estará remodelado y con muy buenas instalaciones. Muy buena ubicación y muy buen servicio por parte del personal del hotel. Ampliamente recomendable.Genuine Expedia guest review
"HABITACIONES MUY CHICAS"
EL LUGAR ESTA PERFECTAMENTE UBICADO, PERO LAS HABITACIONES SON EXTREMANDAMENTE PEQUEÑAS !! NO VOLVERIAGenuine Hotels.com guest review
TRANQUILA EN UNA PERFECTA UBICACION DEL CORAZON DE LA VIDA NOCTURNA DE PLAYA DE CARMEN.Genuine Expedia guest review
"se encirra mucho la umedad y no ay telefono"
estuvo bien pero el cuarto tenia mucho olr a humedadGenuine Hotels.com guest review
Et rigtig godt hotel til 4 personer. Vi havde et dobbel værelse med to baderum. Personalet på hotellet var meget venlige og vil gerne hjælpe. Dejlig morgenmad, 6 forskelligt ting at vælge imellem. Håndklæder må man tage med til stranden eller hvis man skel på tur. Et rigtig godt hotel.Genuine Hotels.com guest review
Pues es un hotel por el que no pagas mucho pero esta muy bien muy cerca de la quinta avenida y de la playa que esta muy bonitaGenuine Hotels.com guest review
Las habitaciones son demaciado pequenas y hay mucho ruido,,,,, no se puede dormir bienGenuine Expedia guest review
Me encanto el Hotel.. su ubicacion esta perfecta y el servicio tambienGenuine Expedia guest review
"La habitación no funcionaba."
La habitación no estaba lista. El baño no funcionaba y la luz estaba fundida. Poca ayuda de parte del hotel.Genuine Hotels.com guest review
"Muy buena localizacion. Muy buen hotel/precio"
Ruido en las habitaciones que dan a la quinta avenida. El hotel con cuartos muy pequeños pero muy bien por el precio pagado. Todo limpioGenuine Hotels.com guest review
Un cadre sympathique en plein centre touristique de la villeGenuine Expedia guest review
"ideal para solo un dia"
les recomiendo si solo buscan algo para dormir y seguir su viaje, esta practico nada fuera de lo normal cumple con lo basicoGenuine Expedia guest review
MUY AMABLE EL PERSONAL DEL HOTEL Y EL LUGAR MUY AGRADEBLE, LA LIMPIEZA MUY BIEN,Genuine Hotels.com guest review
"Chambre tout confort"
Hotel idéalement situé, chambre confortable et bien tenue (très propre) quoique petite. L hôtel est situé dans un patio avec un restaurant au centre du patio: bruyant jusque minuit environ.Genuine Hotels.com guest review
"Hacienda Mariposa - Excelente custo X benefício"
A localização do hotel é mto boa! Perto de todos restaurantes e festas! A estadia foi confortável, excelente custo X beneficio. Os funcionários sempre atenciosos e prestativos.Genuine Hotels.com guest review
"Hacienda Mariposa-lite og hyggelig"
Hotellet ligger sentralt til, med kort gangavstand til både strand og butikker. Meget hyggelig personell, behjelpelige og blide. Rommene er enkle med aircon., vifte, kjøleskap og gode senger. Rimelig og bra hotell, anbefales absolutt!Genuine Hotels.com guest review
NOS GUSTO EL DESAYUNO , Y LA ATENCION DEL PERSONAL , MUY BIEN !Genuine Hotels.com guest review
11/21/14 Nikki T Dallas, Texas, United States
I reserved a room here online for 5 nights at a price of $150 total (with taxes). At the time, I was really shocked at price. Nothing else even came close to it. Needless to say, I was happy. UNTIL the hotel realized they made a mistake on the price and decided to lie about my credit card that I used to reserve it not working. I tried two more cards, only to get the same response from them. I finally called the card company to make sure it would work and they informed me the hotel didn't even try get an authorization. DIDNT EVEN TRY. Lastly, I tried to contract the hotel about it and the person there said he would "work on it" and respond to my email that I sent them previously. Two days later, they sent an email canceling my room at the last min leaving me scrambling to find another in time.. (coincidently, the current prices listed are WAY above what I booked it for) This is no way to run a business. These people are shady. I wouldn't recommend making a reservation with them.
"Great location when traveling on a budget.."
11/07/14 Teresa M Chicago, Illinois
This little hotel is located on Playa del Carmen 5th Avenue, I was just staying for a night so a cheap option in a good location was a must and that's exactly what I got, the staff is very friendly and willing to help. The rooms are pretty basic and there is restaurant in it's central patio, this can be a bit loud, so be aware of that. This is not a resort, not a very attractive property compared to other is the area. So know that. I was staying at another propery in Puerto Aventuras and realized I left something in my room, the staff was very helpful find me a driver that will deliver my forgoten object to my new hotel, I just had to pay the ride. That was very much appreciated and I don't know of any hotel in other parts of the world, that will do that for a client.
"5th is where you want to be...."
10/04/14 Chris E Vancouver, Canada
The great thing about this hotel is it's on 5th ave, the strip, the terrible thing about this hotel is it's on 5th ave! The hotel is c shaped, open to 5th ave, the busiest street in Playa. The restaurant on the main floor, like everywhere in Playa, is open late every single night. The noise from drunken party goers can be heard throughout the night. The fountains and plants in the foyer, although picturesque, add humidity and can add another 10 degrees to the sweltering heat. I would only recommend this place to young party goers and not to families/elderly.
"Beautiful inner yard with jungle like plants"
09/18/14 gabriel I
Just finished my 7 days vacation at this beautiful hotel which is located in the middle of the strip . The inner yard hosts an italian restaurant with delicious food and a green canopy of tropical plants . The rooms are very spacious with 2 beds and 2 bathrooms and the staff is very friendly and helpful .. Will come back again . Thank you .
"Expect the unexpected"
09/02/14 Trey-Renata G Burlington, Wisconsin
Stayed here when traveling with a friend earlier this year on the way down to my house in Mahahual. Picked this hotel after comparing prices and reading reviews. I was looking for a room close to the action downtown but did not need any frills like pool etc. Our experience overall was not very good. I reserved a room and when we got there after a long day of travel found out they did not have a room available even though they had our reservation. We sat there for over an hour while they were trying to get us a room somewhere else and they finally said they had a room. Turns out the couple checking in before us (who were visibly mad) walked out and cancelled there reservation. They had reservations and were on their honeymoon and had reserved a room with a single bed and found out that only room available was with two small beds. Not sure where they ended up but we got a room luckily. Otherwise it was not too bad other than the guy at the front desk promising to take care of us on the way back to the airport with having a room set up and personally meeting us to check us in. Guess what- a few days later on the way back to the airport we show up to spend the night with confirmed reservation in hand and not only did they not have a room for us but our guy had the night off! They did put us up in their sister hotel about a block away but what a pain it was with reservations and check in. All I can say is drink a lot of Tequila, relax and expect the unexpected if you go here. It is better to simply have a list of hotels near 5th Ave and go with bags in hand to find a room. May be quicker than having a reservation.
"Nice cheap hotel, great location"
07/09/14 SoundsGood16 Greenville, South Carolina
We stayed at Hacienda Mariposa for 4 nights and had a pleasant stay. The room was clean and comfortable overall. The hotel shares a building with an Italian restaurant, and the hotel rooms on the second and third floors have inward-facing balconies that look down on the restaurant. This means that evenings can be a bit noisy (especially with World Cup games going on), but on weekdays it was quiet by 11:30pm or so. On weekends there was quite a bit of noise until around 1am. If you normally stay up till midnight anyway the noise is not a problem. The walls are also pretty thin, so we could hear every move our next-door neighbor made. The staff was extremely friendly and helpful, the air conditioning worked fine, the shower was hot, and overall we had a nice stay. The location is great--it's just a few steps off of 5th avenue, 5 minutes from the beach and 10 minutes from the Mega Comercial grocery store. If you're coming from the ADO bus station though, be aware that you'll need to walk a good 10-15 minutes down 5th avenue to get to the hotel, which can be a hassle if you're dragging luggage.
"A great time"
05/26/14 TTPaws Norwich, Connecticut
Normally I would have given this place a 4 star, because it can be noisy. With the cafe in the middle a couple of the nights were busy. What gave it a five though, is the staff especially Maria. She was so helpful and pleasant.
"Great hotel but soooo noisy!"
05/24/14 Ben E Sydney, New South Wales, Australia
Wrong choice of hotel if you want to sleep before midnight! Everything else was great. Maria the lady that stays by the desk was very friendly and made me feel welcome as soon as I got there. The rooms are small but nice and beds and pillows are better than other places I have stayed in. The location is close enough to walk to things if not right where the beach is. OK for the negatives. A few times I came back and there was no one around to hand my key back, which is ok if they had a buzzer system but they don't, so had to climb over the desk twice in my stay to get the key. The place circles a busy Italian restaurant, which does have tasty food, however I came to playa to get up early and do tours so wanted to sleep around 11 both nights but the restaurant makes this nearly impossible even with ear plugs. One night they had Mexican singers and guitar players coming in late then the clearing away starts around 11.30, with screeching of the tables and cutlery banging. Had to take a sleeping tablet both nights. If you have a tolerance to noise or plan on partying past midnight then this hotel is great. If not I would recommend somewhere else less noisy.
04/12/14 Cappanjrj Quesnel, Canada
We just spent 6 great days at Hacienda Mariposa. The staff were very friendly and helpful. Our room was clean and fresh. Great location only a few steps from the beach. Our room included breakfast at the Vagabunda .
"Nice inner courtyard, but dark, small rooms. Expensive for what you get."
02/28/14 Denis_u_Verena Hamburg, Germany
We did not really enjoy our stay in Playa del Carmen, Playa itself is very crowded with tourists. The hotel has a very nice courtyard which really is as nice as in the pictures, however the room we had was very small and dark and the bathroom was not very clean, also there was no warm water. It´s very expensive for what you get and if we would ever want to visit Playa again, we would not stay in Playa itself but in Cozumel, here hotels (and restaurants) are cheaper and we liked the atmosphere a lot better.
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