"Great hotel in Waikiki"
The staff are so friendly and helpful. Beautiful hotel and location, easy to get around Waikiki.Genuine Hotels.com guest review
This was hands down the best hotel experience for me. The staff was friendly and very professional, the rooms were clean and I lived the turn down serve at night. The ocean view was so relaxing from the balcony. The next time I'm in Hawaii I will stay there again. My Husband and I were on our Honeymoon so they sent a complimentary bottle of champagne […] and Hawaiian cookies to the room, we enjoyed both. Read moreGenuine Expedia guest review
Come to Honolulu every 6 weeks for work. Never stayed at the Trump. Easily betas out every other hotel in Honolulu in terms of service, cleanliness, professionalism, and decor.Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for trying us out! We sincerely hope you will become our regular and look forward to welcoming you back. If we could be of any further assistance in making your stay more enjoyable, please do not hesitate in letting us know. Mahalo!
"New York Style Hotel"
The Hotel is very nice, but doesn't feel like Hawaii at all. Feels like you could be in any city in America. The biggest problem was the noise. The rooms are not sound proofed at all. We were staying on the 14th floor on the front side. It was impossible to sleep, you could hear every bus, motorcycle, car door slam and delivery truck all night long. […] It sounded as if our windows were open and we didn't sleep for 4 nights. I have stayed in other hotels in big cities and the sound proofing is much better. Also there is free wifi but it doesn't work at all. You get 1 bar of signal and then it disconnects after a minute or so, completely worthless, kind of sad for a supposedly 4 or 5 star hotel. Read moreGenuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for staying with us during your most recent stay and further taking the time out to provide your valuable comments. We are sorry to hear that you did not feel much Hawaiiana. Heading towards our fourth anniversary, we are focusing on our "sense of place", to bring more aloha to our guests. We are equally disappointed to hear that you spent sleepless nights due to the noise and the poor internet reception. Should we be provided the opportunity to serve you again, we would like to ensure a comfortable stay with a touch of aloha.
"Can't "Trump" this Hotel"
This hotel was immaculate and hospitable. The staff constantly checks up on you (not intrusively) to ensure that everything is OK. The hospitality and responsiveness is beyond compare. Also, rooms are maintained at your asking but at least twice daily.Genuine Expedia guest review
"A Five Star Experience"
Everything about this hotel was five star from start to end. From the hotel staff greeting you with leis upon arrival to the rooms with full kitchens and amentiies to the fantastic room service. Well done Trump. Only criticism is that the hotel isn't beachfront, but it is an easy 100 yard walk to the beach. Plus they give you free beach bag with towels, […] sunscreen, water and fruit! Read moreGenuine Expedia guest review
"Very luxurious 5-Star Hotel in Honolulu, Hawaii."
I had a wonderful experience at the Trump International Hotel. The staff has taken care of me very well. The room was always tidy and clean. I had the Ocean View Deluxe Suite and the view of the ocean was phenomenal.Genuine Expedia guest review
"You will feel like a VIP"
The experience was unbelievable! The staff were accommodating and a pleasure to be around! The extra things they do everyday for guest like beach bags, snack packs, waters, etc made the experience amazing. Highly recommend it!Genuine Expedia guest review
"Enjoy our stay"
The hotel is located in a convenient street. Close to everywhere. Room is nice and service is great. The only thing is the pool is kinda small, but we are in Hawaii. It's a beach place, so the pool is not a big issue. The overall is a great hotel. We will come back again!Genuine Hotels.com guest review
Will never stay anywhere else in Hawaii...... Trump is worth the moneyGenuine Expedia guest review
"Great hotel for everyone"
The staff performed there job over and above our expectations .Genuine Expedia guest review
"Good for couples.... Nice and cozy room."
I would say Trumph hotel is one of top classsed hotel in waikiki. My girl firends and I didn't experience any inconvinence during my staying. Room condition is in great condition. I would definitely book this hotel for my next trip to waikiki.Genuine Expedia guest review
"Great Anniversary Stay"
Stayed there in March for our 25th wedding anniversary. Staff and hotel were impeccable. We could not have asked for better hospitality. Staff went over and above to accomodate any special requests. (For example: They gave us a very late check out since our flight did not leave until later in the evening. In the lounge, we asked for a table on the balcony […] to watch the friday night fireworks, and all the tables had been previously reserved. They allowed us to sit at one of the tables to watch the fireworks since the party wasn't due to show up for another hour.) Had an issue with our TV remote, so we called the front desk and there was someone at our door to fix the issue wihin 10 minutes. Complimentary sparkling wine and chocolates on our anniversary! They really helped to make a very memorable 25th wedding anniversary! Read moreGenuine Expedia guest review
"One of my favorites -ever!"
Some of the best service I have ever encountered and they made my children feel equally welcome and special. A beautiful view, but a bit noisy on the view side. Other than that, I could not recommend it more highly.Genuine Expedia guest review
"good place to stay"
They help you out a lot to find restaurant and activities to do. They make the arrangements for you and charge the room so if there are any problems they will just take it off of the room charges.Genuine Expedia guest review
"Best Service I've Ever Had!"
This hotel provided the best service I have ever experienced. Every person (from housekeepers to bellhops to the concierge) went out of their way to make our stay wonderful. No need to bring beach towels they'll give you a beach bag with supplies. My only complaint was the size of the pool/hottub and that it is a 10 min walk to the central part of Waikiki […] Beach. On the other hand, who wants to spend time at a hotel pool when in Hawaii? And who's to complain about a beautiful beach walk. In fact some may not want to go to the busy central area of the beach anyway and stay by the park where you can spread out. On a side note, this may not necessarily be the best atmosphere for kids, but a very romantic setting for couples. Read moreGenuine Hotels.com guest review
"Great Get Away"
Fabulous service, exceeded our expectations. Enjoyed the beach bag provided each day and a shirt walk to the beach. Everything was immaculate and would highly recommend. There is a charge of $30 / day for parking and rental cars cost twice the rate in Hawaii so it may be more economical to take cabs if your travel is limited within the city.Genuine Expedia guest review
"Very nice, just one thing....."
My only complaint would be that the washing machine that is in the room had a bad smell inside of it. Kind of mildewy... Other than that it was a very pleasant stay with very good service.Genuine Expedia guest review
"A pleasure to stay and to recommend to others"
A first class hotel in an excellent location. The staff is both competent and very friendly. The room was very nice with a kitchenette and an elegant bath. You are close to the beach, but not on it; a block from Lewer street with lots of restaurants and the whole strip of shops. The nearby beach (Fort DeRussy) is across the street and a nice quieter […] section. This is a condotel, not a resort so while the pool is nice it isn't overly large; we didn't use the spa but it looked to be a good one. There are no shops, no big atrium etc. But also no resort fees. I was surprised when booking it that it was competitively priced with some of the nearby mega-hotels. Undoubtedly in the same circumstances (length of stay, rate etc.) we'd pick this one again. If you're there on a Friday @7:45, be in the 6th floor lobby/lounge. You'll get as good or better view of the fireworks at the Hawaiian village as if you were staying there. Read moreGenuine Expedia guest review
"Would be nice if it was next to the beach"
Lovely property in a very nice area of Waikiki however this five star property is not on the water and you have to walk down a long walkway to get to an average beachGenuine Hotels.com guest review
"A True 5 Star!"
Lovely hotel - truly impressive, responsive, friendly inclusive staff. Everyone we met exuded the "aloha" feeling. The property is a long block from the beach and the pool area is really small compared to the size of the hotel/residential property. Hence, it wouldn't be my first choice for traveling with kids, especially young ones. But for a couple, […] it's brilliant! Read moreGenuine Expedia guest review
"Not so happy customer - a over rated hotel"
The super studio room we initially received was crowded with furniture with bad floor plan and the low ceiling was lower than normal that we felt confined. To us, it is less than a 5-star hotel. After we made a complaint and request for a room change; the new deluxe studio room was much better. However, we must commend the superior services provided […] by the service personnel for their pleasant and courtesy manner. Other thing that we are not happy is that the hotel actually charged $500/5-day stay for incidental when we first check in: Credit back after 6-7 business day if cleared as we are told. Read moreGenuine Expedia guest review
Wonderful experience. Highly recommended. The room was very comfortable.Genuine Expedia guest review
"A Wonderful and Relaxing Visit to Hawaii"
From the moment we arrived at the hotel to the day we left, the hotel staff were very welcoming and friendly. We had a wonderful relaxing time staying at this hotel.Genuine Expedia guest review
"This hotel makes you feel like you matter!"
The Trump International at Waikiki Beach was one of the best hotels I've ever stayed in. The staff at the hotel was very professional and service is their mantra. If this is what other Trump hotels are like, I wouldn't hesitate staying in another while vacationing. They made the vacation perfect for us.Genuine Expedia guest review
"An OK place to sleep."
The hotel is lacking something to draw people to it. No attractions during the day or night - just a place to sleep and have an occasional meal.Genuine Expedia guest review
"Staff was Fabulous!!!! But...Hotel was not on Bea"
Overall, it was lovely because of the wonderful staff. Everyone was Great.But the Hotel was NOT on the beach. They give you a bag with towells and water and son block and fruit to walk to the beach a block away. You go to the Fort Derussy Military beach. I was hoping to order Mai Tai's will sitting under an umbrella on the sand. so that was disappointing. […] the Food and the Drinks were pretty average. I wound up eating elsewhere after two meals. BUT, the staff is WONDERFUL!! Read moreGenuine Hotels.com guest review
"Hope to return someday."
The staff were all great at their jobs, helpful and friendly. Any issue you may have they will handle it immediately to the point of running, literally. Room was awesome, bed was sooo comfortable.Genuine Expedia guest review
"Great experience in Honolulu."
Very good experience with my family. Excelent location, very good service.Genuine Expedia guest review
"one of the best hotels I have stayed"
It is absolutely superb, nice room, nice service, good location,everthing is just perfect. My filight was 9pm, so they just extended my check-out time to 7pm without any charge!Genuine Expedia guest review
very nice hotel. nice service and easy to the beach.Genuine Expedia guest review
"Great upscale hotel for holiday!"
Only issue is that the hotel was full and half of the time there was no hot water for showers at night. Had to make do with cold showers and bundle up afterwards to warm up.Genuine Expedia guest review
"family friendly service"
family friendly; attentive; quick response to request for work-order- broken shower holderGenuine Expedia guest review
As you would expect, the facilities are top notch and the staff very attentive. The only concern I had was that the pool area is small compared to other high end hotels in Waikiki. Still, I would recommend to friends and return.Genuine Expedia guest review
"Beyond 5 Stars! A hotel that will pamper you!"
This was by far the best hotel we have stayed at. The staff exceeded our expectations. We never had to request for anything once we arrived, the staff went over and beyond to service us. Water was provided daily, beach bags were packed with towels, sunscreen, fruits, and bottled water when you needed them for the beach. We absolutely loved the staff, […] they were very friendly and helpful every day during our stay. We were able to book activities through our hotel, dinner reservations, anything and everything you can possibly need, Trump International made sure they would do whatever they could to make it happen. I typically don't write reviews or rate any of our hotels and restaurant, but I felt that this was important that I shared our experience with everyone. I'm positive that you would enjoy your stay too! Read moreGenuine Expedia guest review
"Beautiful hotel with focus on the guest"
The staff was super friendly. Customer service was the best I've seen throughout my travels. The pool was beautiful but not really condusive to swimming. Very small.Genuine Expedia guest review
"Everything was perfect!"
We stayed the room which Premium 3 Bdrm Ocean Front Suite - Trump Promo at Trump International Hotel Waikiki Beach Walk was SUPER GREAT!! The ocean front view was excellent and all of staff seemed to be trained for professional hotel persons.Genuine Expedia guest review
"Trump does it again!"
A wonderful property with top notch staff. The only thing I did not like were the children in the bar/lounge area. There should be designated Child Free areas and this is one of them.Genuine Expedia guest review
"What Great Service"
I have to say that this hotel has an exceptional staff and great service. The pool is small. It has a limited ocean view as half the hotel is blocked by the Outrigger Hotel. Some rooms are small but the junior suites are larger and more comfortable. It is in a great location. Close enough to all the Waikiki restaurants and action but far enough to be […] tranquil. It is close to Fort Derussy Park for beach access. One thing that stands out though is the exceptional service which rivals the Halekulani and the Kahala Mandarin. It is the details. From greetings from all staff members, the maid service, turn down service and general inquiries, there is that feeling that they go the extra mile. Mr. Okuhara and Ms. Tsuji sent a handwritten note when I was slightly inconvenienced by some noise. I thought that was classy. I also felt that the staff always asked if we needed anything from water to directions. So if you want to stay in the Waikiki area and want to be pampered, spend a little more $$$ and stay at the Trump Int'l. It also stands out amongst the other Trump properties where I've stayed. Read moreGenuine Expedia guest review
"Great hotel for a tired family"
There are few public areas in the hotel, but the guest rooms are outstanding in terms of quality, comfort and size. We arrived at 11:00 am, after an all night flight with 2 small children and little sleep. Check-in time was not until 3:00 pm. Although our (upgraded) room was not yet available, we were alllowed to use another room until ours was ready. […] We were able to shower and sleep and recover. The only other hotel in Waikiki where we have enjoyed this level of service was the Halekulani. Read moreGenuine Expedia guest review
"Classy Hotel Stay"
We wanted to experience the Trump in Waikiki and it was definitely first-class. We were greeted by staff with a watermelon infused glass of water and cool wash cloth to freshen up. We were walked every step of the way through the check in process. A box of Hawaiian cookies arrived in our room gratis.The hotel room was like a mini apartment with all […] of the amenities - from a fully stocked kitchen with pots, pans, dishes, stove, microwave, refrigerator to a bathroom with an open shower and a deep soaker tub. The robes and slippers were luscious. We were given a complimentary beach bag to use that was stocked with a clean towel, fresh fruit and water. The staff was over the top helpful, courteous and kind. The hotel had an infinity pool that was beautiful. My only complaint would be that that the city view was noisy. Read moreGenuine Expedia guest review
"Great hotel for everyone"
The hotel is nice, clean and very comfortable. The staffs are super nice. We arrived at the hotel early with kids. they tried to let us checked in asa the room become available. they gave us a free upgrade and $50 hotel credits. Their services are exceptional! 'Do not think that bc I got a free room upgrade or $50 hotel credit that why I think their […] service is excellent.' The staffs at the hotel take notes of all the requests, even a simple one. All my requests are done promptly and painlessly. I never have to ask for anything twice.... Even my kids love it. I highly recommend this hotel! Read moreGenuine Expedia guest review
"Luxurious hotel near the beach"
It was a great hotel, very nice staff and if I go back to Honolulu in the further I will def stay at this hotel again. The restaurants had awesome food.Genuine Expedia guest review
"luxe living in waikiki"
best hotel in waikiki. rooms are huge and include full kitchen. service is awesome.Genuine Expedia guest review
"Great place to stay in Honolulu"
The staff went out of their way to be helpful from the maids to the valets. Great location close to restaurants, shopping and the beach.Genuine Expedia guest review
"great hotel even if its not on the beach"
best service i have ever had!!!! got to the hotel and they put on leis on me and my wife. went to the 6th floor to check in and they gave us a studio and partial ocean view on the 21st floor(which was booked). However, i ask for an upgrade and they gave us a 13th floor ocean view. I was a bit skeptical about 13th floor vs 21st, but the 13th floor view […] is perfect and i choose that. every time we went out side the concierge was very helpful and always smiling. when we would come back to the hotel again all employees were very helpful and smiling. they even booked a car for me after i told them what my daily car budget was, and gave me directions to all the popular sites. not only that they also suggested places not on the map!!!! at night the room service comes and cleans your room again if you want to. we were not in the room most of the time so when cleaning crew came at night they cleaned top to bottom and put new towels in the bathroom. not only that, they even put bottles of water next to the bed. the trump is not on on the beach, but i would stay here any day over the other hotels that are on the beach. trump is in the heart of waikiki so there are restaurants and shops all around. trump made it happen for my wife and i, and i would come back to this hotel again Read moreGenuine Expedia guest review
Service is amazing. Beach bags packed for you, immaculate hotel, great location. Great for families...suggest the 1BR suite for families with children (the full kitchen & washer/dryer are nice-to-haves). My husband forgot his backpack on the cab as we were departing Hawaii...the hotel somehow got a hold of the driver, the driver returned to the airport […] with the backpack. Just an example of their stellar service. Read moreGenuine Expedia guest review
Staff at the hotel were attentive and helpful. No snobbiness here. They made sure we had a great time. Hotel tourism videos were fresh, the mayor surfing and the mongoose thievery was so creative. I live on the island so it was refreshing to see them make the best of my world. Food, a little expensive.Genuine Expedia guest review
"Outstanding Service and Care"
They provide outstanding care, they check up on you to ensure you get what you need. They also provide amenities for your kids, what an outstanding service I ever received. Best of all!Genuine Expedia guest review
"Please, replace the mattresses! Otherwise GREAT"
Outstanding customer service! We were VERY impressed! I have to say, my only disappointment was the bed. The mattress was horrible - too soft and did not provide any back support. Every morning I would wake up with the back pain, and I'm only 33 years old - never had back problems in my life! I always choose luxury hotels, and I never had a bad experience […] with mattresses until now. I hope they invest into high quality mattresses. Style and luxury, great service and hot location - none of it matters if you cannot get a good night sleep. Read moreGenuine Hotels.com guest review
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