All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here223 Saratoga Road, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 1,143 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.7
  • Condition
    4.6
  • Neighborhood
    4.5
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Only two problems in an otherwise great experience. insufferable wait for elevators one morning. Staff did not replace towels one evening. (we needed them!) That's it!!!!!!!
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Elliott. Thank you for staying with us and for sharing your review. We are glad you had an overall great experience at our hotel. We are very sorry to learn that you had to endure a long wait one morning for the elevators. We truly value and pay attention to the feedback we receive from our guests, and in the case of the elevators we are currently in the process of upgrading our security key sensors to ultimately shorten the wait time and improve the guest experience. We also apologize that you did not receive towels one evening of your stay. This incident is being reviewed by our management team to ensure that we address and improve our services. Again, we sincerely apologize for the inconveniences you experienced. Mahalo.
Other trip Jun 25, 2014
Elliott
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was lovely, which we expected from a Trump hotel. The location, while not on the beach, was fantastic. Great shopping (like a Rodeo Drive of Honolulu) and restaurants very close by.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha. Thank you for staying with us and for sharing your review. We are glad you enjoyed our hotel and its location in Waikiki. We hope we have the pleasure of welcoming you back again in the future.
Other trip Jun 16, 2014
Susan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
NICE PLACE CLOSE TO BEACH AND THE WAIKIKI BEACH WALK PLENTY OF RESTAURANTS AND SHOPPING (HAWAII'S RODEO DRIVE) AND BEACH A BLOCK AWAY .JUST WISH THEY COULD MAKE THE A/C WORK TWO DAYS TO GO FROM 75 DEGREES TO 72 DEGREES ,OPEN THE SLIDER TO GO ON BALCONY AND IT SHUTS DOWN ?
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha mark. Thank you for staying with us and for sharing your comments. We are glad that you enjoyed our hotel and its location in Waikiki. The air conditioning in guest rooms and suites will turn off automatically when the sliding balcony door is open. When the door is closed again, the air conditioning will automatically turn back on. We apologize for any inconvenience you may have experienced and appreciate your feedback. We hope your travels bring you to Waikiki in the future and we have the pleasure of welcoming you back.
Other trip Jun 15, 2014
mark
US
5.0 / 5Outstanding
"Treated even better as a repeat guest"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Our second visit to the Trump, they remembered us (the girl who greeted us remembered we were there last year as part of our honeymoon, and that she had greeted us then) and ensured special amenities were provided to make us feel even more welcome given that we were here for our anniversary. Everything else was great as always. This is probably the nicest, newest, and most exclusive property in Waikiki, and it is and will remain our "go-to" when in town.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha RCWestcott. Thank you for staying with us again for your Wedding Anniversary. We are delighted that you enjoyed the celebratory amenities and that our staff could make your experience so special and memorable. We also appreciate your compliments about the niceness and newness of our property. We are thrilled to learn that we are your "go-to" hotel in Waikiki, and we eagerly await your third visit!
Other trip Jun 11, 2014
RCWestcott
US
5.0 / 5Outstanding
"May 23-26, 2014"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Understated elegance in waikiki. Amazing hotel matched with more than amazing hotel staff. Stayed just for the long weekend - got upgraded to a 2 bedroom suite! We will return back to stay longer. Kids and adults all very happy!
Genuine Expedia guest review
Other trip May 27, 2014
vfs
US
5.0 / 5Outstanding
"Beautiful Hotel with Lovely Staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the time I stepped out of the shuttle bus the staff was so helpful. I was so impressed!!! They made sure that I had everything I needed from information about tours to the best places to visit. They were so informative and helpful!!! The room I stayed in was so beautiful and the view was amazing and housekeeping was great!!! When I come to Oahu Hawaii the Trump International Hotel Waikiki is the only place I will stay!!!!
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Venita. Thank you for staying with us and for giving our hotel a five star review. We are glad that you enjoyed your room and that you received great customer service. Our staff is very appreciative of your kind words and is thrilled that they could make your stay special. We are thrilled that you plan to stay with us again and look forward to welcoming you back soon!
Other trip May 26, 2014
Venita
US
5.0 / 5Outstanding
"Unparalleled service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've stayed at nice hotels before (Ritz, Four Seasons, etc.), but the Trump in Waikiki definitely felt special. Everyone was happy and friendly and took care of any issues instantly. For example, I had an issue with the wired Internet in my room. One call and 5 minutes later the IT guy was there diagnosing it and resetting the phone. A few days later, all I got was busy signals when dialing out. When I went down to pick up my car, they noticed that the phone kept hanging up when they tried to call me back and asked if they could sent a technician up to my room to take care of the issue while I was out. Just very fast and attentive service the entire stay. From the maid service and turndown service to the staff asking permission to join you on the elevator.
Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha and thank you for staying with us and sharing your review. We are so happy that you enjoyed exceptional customer service throughout your stay and that we could make your experience special. Our staff thanks you for your kind words, and we hope we have the pleasure of welcoming you back again soon. Aloha!
6 night romance trip May 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Best babymoon ever!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Trump was one of the most accommodating hotel we have stayed at. We were will greeted and taken great care of. Hotel kept exceptionally clean and well maintained. We will always seek trump for our vacation stay.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha and thank you for staying with us and sharing your review. We are honored that you found our hotel to be the most accommodating hotel you have ever stayed at and that you had the best babymoon ever. It is wonderful to hear that you enjoyed your room and that you received great customer service. We are so happy that you plan to stay with us again in the future and we look forward to welcoming you back to the hotel.
Other trip May 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Truly first class experience..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the Trump Waikiki for a full week and our stay could not have gone better. The service is just phenomenal.. we were given a room without a Lanai, and all we had to do was ask for it, and they found a way to give us a complimentary upgrade. The pool is rather small, and gets crowded a bit. The beach is a quick 5 min walk, just across the street but wish the hotel was on the beach itself. Room service was excellent - will definitely return to the Trump the next time we are there.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Kalai. Thank you for staying with us and for giving our hotel a five star review. We are thrilled to learn that you enjoyed your week with us and that you received phenomenal customer service. Our staff appreciates your kind words and is delighted that they could provide you with a first class experience. It is wonderful that you plan to stay with us again next time you visit Waikiki, and we look forward to welcoming you back. Aloha!
Other trip May 24, 2014
Kalai
US
5.0 / 5Outstanding
"Nice hotel, people over there is very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel near beach, room is very clean, they come to clean twice everyday, and people are very nice, when you want to go out to play water, you can pick up a bag from front table, they got towel and fruit with water , sun cream for you, and if you want to play the diving underwater , can ask them for help call , if you want go to somewhere, they can print a map for you, and call the text! Very good
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha hong. Thank you for staying with us and for giving us a five star review. We are happy that you enjoyed your room and twice daily maid service, our complimentary beach bag service, and our concierge services and that you found our staff to be very nice and helpful. We hope you visit us again in Waikiki in the future. Aloha!
Other trip May 15, 2014
hong
US
4.0 / 5Excellent
"Super Clean! Amazing service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We arrived a few hours before check in. I had a huge migraine. The wonderful man at the front desk got me water, a cool clothe and admitted us into our room early. After a few hours in our cool quiet room my headache was gone and we were off to explore the amazing city and beach!
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha and thank you for staying with us and sharing your comments. We are glad to hear that you enjoyed amazing service from our staff and that you were happy with the cleanliness of your room. We hope to see you again the next time you visit Waikiki.
Other trip Apr 29, 2014
A Traveler
US
5.0 / 5Outstanding
"high class getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we spend 8 beautiful night and 7 days. The hotel staff especially the bellmen were very informative as to where to go and place to eat and see. would definitely come back again.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha and thank you for staying with us and giving our hotel a five star review. Our staff is very appreciative of your praises for the helpful customer service you received. We are also happy that you enjoyed your suite and the washer/dryer in your room. We thank you for letting us know about your experience with your wifi speed, and we apologize for the inconvenience. It is wonderful to hear that you will definitely come back, and we look forward to welcoming you to the hotel again in the future.
Other trip Apr 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Best 5-star hotel services we've stayed at"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the Trump in Waikiki during our last family spring break vacation. Although the stay wasn't inexpensive, this hotel provided the best overall service we've stayed at (we usually stay at 4.5-5 star hotels and we've been to HI many times). We did not have poor experience with any of the various staff members at the hotel (i.e. front desk, bellhop, valet, restaurants and room service). The room service staff came by to our room 3 times per day to either tidy up or check up on us. The valet service was prompt and helpful with destination and local suggestions. One negative experience was related to room upgrades. Several web postings noted that the Trump hotel would provide room upgrades if there was availability. But we had asked the front desk staff and management twice about upgrading our room and they were not willing to provide the upgrade unless we paid extra. We had a couple of rooms to choose from for the upgrade and we did ended up paying to get a larger room.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Phil. Thank you for staying with us and for sharing your comments. We are thrilled to learn that our hotel provided the best overall service of any accommodation you have ever stayed at in Hawaii previously. Our staff is so glad that you appreciated the attentive customer service and that your experience was positive with each different department. We thank you for your feedback regarding room upgrades, and we will review it with our management team to help improve our process for you and future guests. We hope your travels bring you to Waikiki and we can welcome you back to the hotel again soon.
Other trip Apr 22, 2014
Phil
US
5.0 / 5Outstanding
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Couldn't ask for better location and service. Will go again.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha D. Thank you for staying with us and giving our hotel a five star review. We are happy that you received great customer service and that you enjoyed our location in Waikiki. It is wonderful to hear that you plan to stay with us in the future, and we look forward to welcoming you back again.
Other trip Apr 19, 2014
D
US
5.0 / 5Outstanding
"superb hospitality//modern hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful staff, near beach, provided beach bags w/ towels, water, fruits, and sunblock! Clean spacious rooms! Perfect location!
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha and thank you for the five star review of our hotel. It is great to hear that you enjoyed our rooms, our location in Waikiki, and our complimentary beach bag. Our staff is also very honored by your praises for the superb hospitality you received. We hope to welcome you back to the hotel again in the future!
Other trip Apr 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staffs are very helpful and friendly. Had a great time.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha todd. Thank you for staying with us and for giving our hotel a five star review. It is wonderful to hear that you had a great time and that you received friendly and helpful customer service. We hope to see you again soon!
Other trip Apr 5, 2014
todd
US
5.0 / 5Outstanding
"it would be nicer if it was right on beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
awesome!! all the staff remembered our names and made us feel like friends
Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha jim. Thank you for staying with us and for rating our hotel as five stars. It is wonderful to learn that you had an awesome visit, and our staff is very appreciative of you recognizing the friendly service you received. We hope we can welcome you back to the hotel again in the future.
2 night family trip Mar 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great 4 Night Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our second time to stay at the Trump Hotel Waikiki Beach. Just like the first time we stayed there (2011) we highly enjoyed the experience. The location is great, the hotel is clean and well stocked (room with kitchenette), and the friendly staff went above and beyond. The little things like free bottle water in your room, day-on-the-beach bags, and welcome cookies made the difference. Both times we went with the beach facing room and were satisfied. We even had a prime view of the Friday night fireworks. Highly Recommended
Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha James. Thank you for staying with us again and for sharing your five star review of our hotel. We are glad to hear that you enjoyed your room and its view of the beach and fireworks, the amenities, beach bag and our location in Waikiki. Your kind words about the 'above and beyond' service you received from our staff are very much appreciated and wonderful to hear. We thank you for recommending us to other travelers and hope that we can welcome you back to the hotel for the third time very soon!
4 night romance trip Mar 19, 2014
James
US
5.0 / 5Outstanding
"First class all the way!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were greeted by a welcoming happy staff and received, a sea shell lei, cool towel and refreshing glass of water. Personally taken to check-in and then gave us a tour of the place. When we arrived at our room, someone was there to greet us with our bags. The rooms were just the right amount of luxury. We ventured to the lounge on the 6th floor. Wow, Mai Tai was great, Poké was delicious and the view was just right. BLT steak house a must try. Must try the bacon appetizer! Very close to beach. Near a mall, Starbucks and other great shopping within walking distance! Pick ups and drop off for tours were easy and most happened right front of the hotel. The staff are AMAZING, I don't say that lightly either and these people are great. The rooms are equipped with fridges that have their OWN ice-maker! Turn down service every night includes a fresh bottle of water and sprucing up of the room. The staff at the concierge desk were very knowledgable and made tours happen for us in just 10 mins! The morning brunch was absolutely divine! Food was plentiful and the service was great. Watching the sunset from the lounge was so peaceful and relaxing. While the pool did get busy it was never out of control and there was always someone there to help you out. One of my favorite services from the hotel was the beach bag! Cooler bags with towels, water, sunscreen and a snack!!! I was in heaven. The staff remembered our names and helped make this first time experience amazing.
Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Freeman. Thank you for staying with us and for taking the time to share your detailed review of our hotel. We are absolutely delighted that you had an amazing first time experience here and enjoyed our hotel's location, accommodations, restaurants, pool, and beach bag. Our staff is especially appreciative of your kind words and praises for the excellent customer service you received. We hope your travels bring you back to Waikiki and we can welcome you back to the hotel again soon!
3 night romance trip Mar 17, 2014
Freeman
US
5.0 / 5Outstanding
"Very nice hotel close to the beach."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were impressed by the friendly & professional staff upon arrival, as well as throughout our stay. Our room was clean, very comfortable, and contained features that made our stay enjoyable, such as: robes, plush towels, a well designed bathroom; well equiped kitchette; very comfortable bed and entertainment features - TV and radio;. The cleaning staff were courteous, very friendly, and professional. The hotel staff were courteous, very friendly and helpful, and professional. The restaurant staff were very friendly and professional. The food was excellent.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Patrick. Thank you for the five star rating of our hotel. We are delighted to hear that you received excellent customer service from our hotel, cleaning, and restaurant staff throughout your stay. It is also wonderful to learn that you enjoyed the amenities of your room and the food that you dined on during your time here. We are appreciative of your praises, and we hope we have the pleasure of welcoming you back to the hotel again soon. Aloha!
Other trip Mar 24, 2014
Patrick
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is great. Staff are nice and friendly. 3-min walk to the beach. I booked a ocean view room. It is more like a partial ocean view, but it's fine. The hotel condition is pretty new. Overall, this hotel is great!
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Jackie. Thank you for sharing your comments about your stay with us and for rating us 5 stars. We are happy to hear you had a great experience and that you enjoyed the customer service you received and our location in Waikiki. We hope to welcome you back to the hotel again in the future.
Other trip Mar 15, 2014
Jackie
US
5.0 / 5Outstanding
"Easily one of the best hotels in Honolulu"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Trump Waikiki is one block from the ocean (through a park) on the quieter side of Waikiki Beach. Within easy reach of both the ocean and shopping it is an excellent location as a base for a Honolulu vacation. The rooms are lavish and the staff excellent; from bell hop to waiters to concierge. The price of additionals is steep but the rooms come with fully furnished kitchens - with every appliance or utensil you can wish. The staff is welcoming and discreet, respecting your privacy and doing everything in their power to make your stay enjoyable. The only drawback is that the Trump Card will not credit your stay and prepare your personalized room if you book through Expedia. That was a slight disappointment for loyal Trump guests. Still I highly recommend this hotel.
Genuine Expedia guest review
Other trip Mar 9, 2014
Oscar
US
5.0 / 5Outstanding
"Perfect hotel for our short trip to Hawaii :)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Outstanding hotel! Ocean view room. Fancy toiletries. Extremely clean room. Super friendly staff especially Dean, Rob, Alissa and Gregg. Perfect location. Excellent choice :)
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha JOY and ANN. Thank you for taking the time to share your review and especially for recognizing our stand out employees. We are absolutely delighted to learn that you consider our hotel to be an outstanding and excellent choice. We hope that you can stay with us again in the future for more than just a short trip!
Other trip Mar 3, 2014
JOY and ANN
US
5.0 / 5Outstanding
"The best stay I have ever had in Hawaii"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff is so efficient and friendly. The food was delicious, we ate at the bar, and BLT. Our room was gorgeous and what a beautiful view we had of the ocean and mountains. The full size subzero refrig. came in handy with all the California berries we brought for family and friends. I also soaked in the luxurios bath tub every day-what a treat! I have not been to Oahu for at least 20 years, opting to fly directly to the Big Island or Maui. We stayed at the best resorts on the islands and I can honestly say Trump Resort is my new favorite.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha and thank you for sharing your review of our hotel. We are absolutely thrilled to hear that we are your new favorite hotel in Hawaii! We are so happy to learn that you enjoyed the amenities of your room, received excellent service, and loved the location of our hotel. We hope you return to Oahu and stay with us again soon. Mahalo!
Other trip Feb 19, 2014
A Traveler
US
4.0 / 5Excellent
"nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
people are friendly in this hotel, especially when you first come into the hotel, they'll give you a necklace to welcome you, The only thing that i don't like is the hotel is not really in the beach, it's about 4 minutes to get the beach. Even thought there is a good ocean view in my room, i still hope the hotel is in beach
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha and thank you for sharing your comments about our hotel. We are glad to hear that you enjoyed the friendly service and the ocean view from your room. We wish we were closer to the beach, too! But we are happy to see that you found the hotel's location to be ideal for shopping and that the few minutes it took to walk to the beach didn't cause much inconvenience. We hope you stay with us again the next time you visit Waikiki.
Other trip Feb 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a very nice holiday for the six nights in Trump, which was not like a U.S. style hotel, service was very good.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Jane. Thank you for the five star rating of our hotel. We are so happy to hear that you enjoyed your 6 night vacation and that you received great service. We hope your travels bring you back to Waikiki and we can serve you again in the future.
Other trip Feb 10, 2014
Jane
US
5.0 / 5Outstanding
"Best in every category."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The best hotel I have ever stayed in. Tops in every category. I have never seen such a high quality staff. They were extremely courteous, freindly and competent. The room and public area was clean, chic and elegant.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Terry. Wow, thank you for rating us as the best hotel you've ever stayed in and best in every category! We are very honored by your praises and are delighted to learn that you found our staff to be of the highest quality. It is also great to learn that you enjoyed your room and public areas of the hotel, too. We appreciate your feedback and hope you visit us again soon.
Other trip Feb 9, 2014
Terry
US
5.0 / 5Outstanding
"An amazing experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Most amazing stay I've ever had. The hotel staff was so friendly and accommodating! Will definitely be coming back!
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha and thank you for the five star review. We are delighted to learn that you had the most amazing stay ever and that you received excellent customer service from our staff. It is great to hear that you are definitely planning to stay with us again in the future. We look forward to saying "aloha" to you again soon!
Other trip Feb 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful property with outstanding service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel and amenities were great. The staff were incredibly friendly, going out of their way to assist in any way. Short walk to Waikiki beach and the beach walk shopping and dining district. We can't wait to go back!
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Beth S. Thank you for staying with us and sharing your review. We are glad you enjoyed the hotel, amenities, and our location. It is wonderful to hear that you received outstanding service and that our staff was able to help make your vacation special and memorable. We look forward to welcoming you back again in the future!
Other trip Feb 1, 2014
Beth S.
US
4.0 / 5Excellent
"Nice hotel bad location and view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing staff, great room, really nice bathroom. I would expect better view for the price and didn't want to be in a city. Location wasn't good. We had an ocean view room looking out at partial ocean view between two other hotels. Main view was other hotel lanai and pool.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Todd. Thank you for staying with us and for sharing your review. We are happy to hear that you enjoyed your room and that you received amazing service from our staff. We appreciate your feedback about the view from your room and apologize that it did not meet your expectations. If you stay with us again in the future, please ask your booking agent or call the hotel to ensure that the ocean view of your room is to your liking.
Other trip Jan 30, 2014
Todd
US
5.0 / 5Outstanding
"Best place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the location, amenities, the hotel was excellent and most of all the staff was the best ever.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Barb. Thank you for staying with us and for the five star review. We are honored to hear that you consider our staff to be the best ever and that our hotel is the best place to stay! We are also very appreciative that you took the time to draw our attention to the sofa bed mattress needing replacement. Our Management team has been alerted and is addressing the issue to improve the comfort for you and other guests in the future. It was our pleasure to serve you, and we hope to see you again someday!
Other trip Jan 29, 2014
Barb
US
5.0 / 5Outstanding
"Great Hotel, Excellent Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel staff is exceptional and very accommodating. I will stay there again.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha and thank you for sharing your review of our hotel. We appreciate your praises for our staff and are happy to learn that you will stay with us again in the future. Mahalo!
Other trip Jan 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Service is Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is very nice, but even better are the people that work there. They always are mindful that you are having a great stay at their hotel. The little things they do make a big difference. For example, the housekeeping staff asks for your permission when they come on the elevator. When they ride with you, they wait until you get off before pressing the floor they want to get off on. The hotel also allowed us to do late check out until 8:30PM since we had a flight at 10:30PM. Never knew that hotels allowed for such a late check out. Definitely would want to stay again.
Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Hiro. Thank you for taking the time to share your review of our hotel. We are pleased to hear that you appreciated the late check out and that you experienced excellent service throughout your stay. We are very happy that you would want to stay with us again and hope that you've got another vacation to Waikiki planned soon!
3 night business trip Jan 20, 2014
Hiro
US
5.0 / 5Outstanding
"Very good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice and clean hotel. The staff was great and helpful. The location was great too, many place to shop and eat.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha ken. Thank you for sharing your review. We are glad that you enjoyed the hotel and its location in Waikiki. Our staff is flattered by your kind words about the excellent service you received. We hope to see you again on your next visit to Waikiki.
Other trip Jan 24, 2014
ken
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel with nice rooms and love the kitchenette. But the hotel is more of a time-share than a traditional hotel. Super small pool.
Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha. Thank you for staying with us and providing your feedback. We are happy to hear you enjoyed your room. We too wish the pool was larger! We also wanted to let you know that we are not a time share, we are a full service hotel.
4 night business trip Jan 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel! Will not stay anywhere else."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We would only stay at the Trump if in Waikiki again. Service was impeccable. Location was perfect. What more do we need. The bed was comfortable and the view was great. Cant ask for more.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Mandy, Thank you very much for taking the time to share you comments about our hotel. We are honored to hear that you received impeccable service and that you enjoyed the view from your room. We look forward to seeing you again in the future. Mahalo!
Other trip Jan 2, 2014
Mandy
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel that lives fully up to billing. Spacious room, fantastic staff and excellent service. Would recommend this hotel to anyone.
Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha discoinferno, Thank you for providing your review about your stay with us. It is wonderful to hear that you enjoyed your room and received great service. We hope to see you again in the future. Mahalo!
3 night romance trip Dec 24, 2013
A Traveler
US
5.0 / 5Outstanding
"best in honolulu"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
better than the kahala where we stayed the last time we were in town.
Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha mark. Thank you for sharing your comments about our hotel. We are honored that you consider us to be the best hotel in Honolulu and hope to see you again in the future. Mahalo!
1 night family trip Dec 24, 2013
mark
US
5.0 / 5Outstanding
"Outstanding Hotel Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is the best hotel stay we have experienced in years. The quality of the hotel is fantastic. The location is wonderful. And the hotel staff are incredible. They are all so polite and do anything you ask. This is our 4th time to stay at Trump Towers on Waikiki. And the breakfast buffet is outstanding with an incredible selection of foods. A bit pricy but not totally unreasonable given the variety and quality of foods, both hot and cold and with specially prepared eggs.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Richard. Thank you for sharing your review of our hotel. We are thrilled to hear that you received excellent service and found the quality of the hotel and restaurant to be outstanding. We hope we see you again for your fifth stay very soon. Mahalo!
Other trip Dec 27, 2013
Richard
US
5.0 / 5Outstanding
"Perfect hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The place was incredible, the service is top notch and nothing but outstanding experiences in our trip.
Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha Isaac S. Thank you for taking the time to share your review of our hotel. We are glad to learn that you received excellent service and found our hotel to be incredible. We hope your travels bring you to Waikiki in the future and we see you again soon. Mahalo!
7 night family trip Dec 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Heaven"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This truly a first class stay. The staff are some of the best I have ever experienced. And beyond the people, the hotel itself is comfortable, well appointed and great location. My only qualm is paying $30 for daily parking.
Genuine Hotels.com guest review
1 night romance trip Dec 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Best hotel stay ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel fits for a 5 star with great attention to details in the rooms. What set it apart from others are the staff. They are very helpful , genuinely friendly and caring especially the Valet crew ( thank you for a wonderful stay)
Genuine Expedia guest review
Other trip Dec 5, 2013
stella
US
5.0 / 5Outstanding
"Engagement Celebration"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My boyfriend and I had gotten engaged 3 weeks ago so this was a celebratory trip for our engagement. We couldn't have asked for a better experience. Complimentary champagne, best service I have ever had and the hotel was just incredible. For anyone wanting first class, this is it.
Genuine Hotels.com guest review
2 night trip Nov 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good place to stay
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Aloha and thank you for your great review of our hotel. We are happy that you enjoyed your stay and hope to see you again in the future. Mahalo!
Other trip Nov 29, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel. We are particularly impressed with the service
Genuine Hotels.com guest review
1 night trip Nov 20, 2013
Susan Renton
US
5.0 / 5Outstanding
"Excellent hotel, close to beach, exceptional staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
When is the last time you went to a resort hotel and staff greeted you by name? This is but one of the amazing aspects of the first class service we found at the Trump in Honolulu. The rooms were beyond our expectation; clean, well furnished, spacious, with fantastic views. We were also upgraded, from a studio to a one bedroom, even though we used Expedia to book, which is NOT a common practice. I would stay again here, and would recommend it to anyone who enjoys first rate hotels.
Genuine Expedia guest review
Other trip Nov 13, 2013
Paul
US
5.0 / 5Outstanding
"Nothing short of sensational."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The reviews aren't kidding, it's an oasis of calm in the craziness that is Waikiki! The air conditioning in our room broke so they immediately upgraded us to a suite. I genuinely cannot fault it!
Genuine Expedia guest review
Other trip Nov 10, 2013
Luke
US
5.0 / 5Outstanding
"5 star hotel, 4 star staff"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Facility, location, amenities, luxury are great. Staff, especially the reception staff, leaves a bit to be desired. Be prepared for lines waiting to checkin and general disorganization. Fortunately, that doesn't extend to the rest of the stay. Pool staff, valets, restaurant staff are all great and very attentive.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Thank you very much for staying with us during your most recent trip to Oahu! In addition, thank you for taking the time in commenting about your stay. We are grateful for the perfect score you had bestowed upon us, yet we are disheartened to learn that our Guest Reception team was not able to meet your expectation. Thank you for providing us this valuable feedback, since it gives us the opportunity to review, remedy, retrain and ultimately improve our service. Should we have the pleasure to serve you again, please let us know. We very much look forward to your return!
Other trip Nov 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
If you want to stay at the end of Waikiki where you have easy access out (without having to navigate the crazy Waikiki traffic), this is the place. Right across street from beach. Rooms are super clean - housekeeping is excellent. All staff is helpful and friendly. I've stayed at various other hotels in Waikiki and wouldn't ever want to stay anyplace other than the Trump in the future.
Genuine Hotels.com guest review
5 night trip Oct 27, 2013
Avanderslice
US
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed this hotel very much. The only reason I gave it 4 stars instead of five were due to a couple of little details. First, the elevator waits were a bit much at times. When we first checked in we had to wait at least 4-5 minutes for a elevator to take us to our room. Second, the carpet in our room seemed to be in need of a good cleaning. Plus, there were fingerprints from the last occupants on the glass table and sliders. I know the housekeeping staff works their tails off but these things matter when you are paying big bucks. Otherwise, the staff was really great and the room itself was very comfortable and quiet. The property does lack the "Hawaiian" charm of other nearby properties. But, hey those properties are right across the street. So if your looking for a comfortable quiet room this is the place.
Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk
Mahalo nui loa for staying with us during your most recent trip! And thank you for your valuable time in commenting about your visit. We are happy to learn that overall you had an enjoyable experience. Yet we are sorry to hear of the wait for the elevator and some discrepancies regarding the cleanliness of the room. Your valid concerns have been brought to the attention of respective departments and remedies are in place. We hope to have the pleasure of welcoming you back again in the not so distant future! Until then... a hui hou!
Other trip Nov 4, 2013
Shaka
US
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