Nice hotel with nice rooms and love the kitchenette. But the hotel is more of a time-share than a traditional hotel. Super small pool.Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk Aloha. Thank you for staying with us and providing your feedback. We are happy to hear you enjoyed your room. We too wish the pool was larger! We also wanted to let you know that we are not a time share, we are a full service hotel.
"Great hotel! Will not stay anywhere else."
We would only stay at the Trump if in Waikiki again. Service was impeccable. Location was perfect. What more do we need. The bed was comfortable and the view was great. Cant ask for more.Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Aloha Mandy, Thank you very much for taking the time to share you comments about our hotel. We are honored to hear that you received impeccable service and that you enjoyed the view from your room. We look forward to seeing you again in the future. Mahalo!
Great hotel that lives fully up to billing. Spacious room, fantastic staff and excellent service. Would recommend this hotel to anyone.Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk Aloha discoinferno, Thank you for providing your review about your stay with us. It is wonderful to hear that you enjoyed your room and received great service. We hope to see you again in the future. Mahalo!
"best in honolulu"
better than the kahala where we stayed the last time we were in town.Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk Aloha mark. Thank you for sharing your comments about our hotel. We are honored that you consider us to be the best hotel in Honolulu and hope to see you again in the future. Mahalo!
"Outstanding Hotel Stay"
This is the best hotel stay we have experienced in years. The quality of the hotel is fantastic. The location is wonderful. And the hotel staff are incredible. They are all so polite and do anything you ask. This is our 4th time to stay at Trump Towers on Waikiki. And the breakfast buffet is outstanding with an incredible selection of foods. A bit pricy […] but not totally unreasonable given the variety and quality of foods, both hot and cold and with specially prepared eggs. Read moreGenuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Aloha Richard. Thank you for sharing your review of our hotel. We are thrilled to hear that you received excellent service and found the quality of the hotel and restaurant to be outstanding. We hope we see you again for your fifth stay very soon. Mahalo!
The place was incredible, the service is top notch and nothing but outstanding experiences in our trip.Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk Aloha Isaac S. Thank you for taking the time to share your review of our hotel. We are glad to learn that you received excellent service and found our hotel to be incredible. We hope your travels bring you to Waikiki in the future and we see you again soon. Mahalo!
This truly a first class stay. The staff are some of the best I have ever experienced. And beyond the people, the hotel itself is comfortable, well appointed and great location. My only qualm is paying $30 for daily parking.Genuine Hotels.com guest review
"Best hotel stay ever"
Hotel fits for a 5 star with great attention to details in the rooms. What set it apart from others are the staff. They are very helpful , genuinely friendly and caring especially the Valet crew ( thank you for a wonderful stay)Genuine Expedia guest review
My boyfriend and I had gotten engaged 3 weeks ago so this was a celebratory trip for our engagement. We couldn't have asked for a better experience. Complimentary champagne, best service I have ever had and the hotel was just incredible. For anyone wanting first class, this is it.Genuine Hotels.com guest review
Good place to stayGenuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Aloha and thank you for your great review of our hotel. We are happy that you enjoyed your stay and hope to see you again in the future. Mahalo!
Excellent hotel. We are particularly impressed with the serviceGenuine Hotels.com guest review
"Excellent hotel, close to beach, exceptional staff"
When is the last time you went to a resort hotel and staff greeted you by name? This is but one of the amazing aspects of the first class service we found at the Trump in Honolulu. The rooms were beyond our expectation; clean, well furnished, spacious, with fantastic views. We were also upgraded, from a studio to a one bedroom, even though we used […] Expedia to book, which is NOT a common practice. I would stay again here, and would recommend it to anyone who enjoys first rate hotels. Read moreGenuine Expedia guest review
"Nothing short of sensational."
The reviews aren't kidding, it's an oasis of calm in the craziness that is Waikiki! The air conditioning in our room broke so they immediately upgraded us to a suite. I genuinely cannot fault it!Genuine Expedia guest review
"5 star hotel, 4 star staff"
Facility, location, amenities, luxury are great. Staff, especially the reception staff, leaves a bit to be desired. Be prepared for lines waiting to checkin and general disorganization. Fortunately, that doesn't extend to the rest of the stay. Pool staff, valets, restaurant staff are all great and very attentive.Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for staying with us during your most recent trip to Oahu! In addition, thank you for taking the time in commenting about your stay. We are grateful for the perfect score you had bestowed upon us, yet we are disheartened to learn that our Guest Reception team was not able to meet your expectation. Thank you for providing us this valuable feedback, since it gives us the opportunity to review, remedy, retrain and ultimately improve our service. Should we have the pleasure to serve you again, please let us know. We very much look forward to your return!
If you want to stay at the end of Waikiki where you have easy access out (without having to navigate the crazy Waikiki traffic), this is the place. Right across street from beach. Rooms are super clean - housekeeping is excellent. All staff is helpful and friendly. I've stayed at various other hotels in Waikiki and wouldn't ever want to stay anyplace […] other than the Trump in the future. Read moreGenuine Hotels.com guest review
We enjoyed this hotel very much. The only reason I gave it 4 stars instead of five were due to a couple of little details. First, the elevator waits were a bit much at times. When we first checked in we had to wait at least 4-5 minutes for a elevator to take us to our room. Second, the carpet in our room seemed to be in need of a good cleaning. Plus, […] there were fingerprints from the last occupants on the glass table and sliders. I know the housekeeping staff works their tails off but these things matter when you are paying big bucks. Otherwise, the staff was really great and the room itself was very comfortable and quiet. The property does lack the "Hawaiian" charm of other nearby properties. But, hey those properties are right across the street. So if your looking for a comfortable quiet room this is the place. Read moreGenuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Mahalo nui loa for staying with us during your most recent trip! And thank you for your valuable time in commenting about your visit. We are happy to learn that overall you had an enjoyable experience. Yet we are sorry to hear of the wait for the elevator and some discrepancies regarding the cleanliness of the room. Your valid concerns have been brought to the attention of respective departments and remedies are in place. We hope to have the pleasure of welcoming you back again in the not so distant future! Until then... a hui hou!
"Great Hotel on the Quiet Side of Waikiki"
The hotel was absolutely wonderful, no complaints about the room at all. It was clean and in very good shape. The bed was a bit too firm for me, but my wife loved it. The hotel is just on the edge of the huge crowds of Waikiki and I am glad I picked this one instead of the hotels right in the herat of Waikiki because we got sick of the crowds after […] a while and were glad we could escape the noise and the packed beaches. The staff were all wonderful. Without exception, every one we dealt with was extremely polite and friendly and always offering to help in one wan or another. The only complaint I would make about our stay involves the BLT Steakhouse on the property. Very nice decor and the staff was fine. But my filet mignon came out with the string still wrapped around the side of the filet, which I did not notice until I tried to cut the steak. The steak itself was good, but definitely nothing special. My other issue was with the size of the gratin potato side dish: we asked the waiter if the portion was big enough for two, or a single. He replied that it was enough for two. Out comes a very small baking dish with exactly 8, one inch diameter potato slices about a quarter inch thick with just a hint of cheese. Thats 4 for each of us, and cost $12. That portion just might be enough for a child, but not two adults. Maybe the waiter was new and had no idea about the sizes. At least it was worth a good laugh when it was brought out to us. I would not eat their again. Read moreGenuine Expedia guest review
Great location, convenient and beautiful hotel with the friendliest workers. Our room had a microwave, fridge and stocked up with utensils. This was great for in room dining if you wanted to take out from a restaurant, which we did. We also had a large balcony. The room was clean and very spacious. The best part was a beach bag, towels, water and […] sunscreen were provided to you! Dennis at concierge was awesome and helped us map out our stay at Honolulu. Read moreGenuine Expedia guest review
"Royalty for 2 days"
We cannot say enough about how wonderful our experience was at The Trump Waikiki. The minute we arrived we felt like royalty from being escorted to the lobby to every detail surrounding our visit. We were upgrade to a "partial" ocean view, which seemed pretty much like an ocean view to me. Within 15 minutes of entering our room we were either called […] or had someone knocking on our door welcoming us, asking if everything was fine in our room, bottled water (free) delivered to our room, cookies welcoming us to Trump, it was PERFECT! Our room was spotless and maintained nicely during our stay. The pool area while small is very nice and the pool staff attentive. It does get a little loud by the pool and quiet lounging area as the hotel is on a semi busy bus route. The location is 1/2 block to the ocean, which the hotel provides a beach bag, with a towel and water, to use that day. Very nice! While we didn't use the spa, or eat at the restaurants they appeared very nice and reasonable. Next time I plan a trip to O'ahu I will certainly book a stay at Trump Tower. Read moreGenuine Hotels.com guest review
"Felt like a queen."
Experience was superb, felt like a queen. Staff brought me anything I needed. Valet is so worth it, sent them to my car about 3 times in one day and they were still cheerful and pleasant. The soaker tub is the best.Genuine Expedia guest review
"Best Hotel on Waikiki"
This is our second time to this hotel to celebrate our anniversary. We travel a lot and experience a lot of hotels. This is one or our best hotel. Truly a 5 -star. very accommodating. We had a late flight out of Hawaii and they were able to let us have a late check out. Courteous staff. Will come back again!!!Genuine Expedia guest review
"Everything was outstanding, but the food."
I found the menu in all food location limited. The food did not have much flavor as it was geared for a meat and potatoes palate. I food and beverage items were not prepared as requested: eggs benedict, cocktails on the menu, hors d'oeuvres missing the dipping sauceGenuine Expedia guest review
"The "5-star" hotel"
Our stay at the Trump was comfortable and excellent as we expected. The staffs are nice and attentive, room was always clean and neatly organized (house keepers come twice a day), concierges are informative and helpful. I had read reviews of honeymooners that said they were welcomed with special drink/gifts when they first visited their rooms. So, I […] was hoping it would happen to us, but it did not. I think it was simply because they found out we were there for the honeymoon few days after arrival. Read moreGenuine Expedia guest review
Bad elevator's security heavy botton system ,cheap LG tv set,svery s elow valet parking service ,tasteless bar etcGenuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for staying with us. We are sorry to hear that our hotel was not to your liking, but nonetheless thank you for your time in sharing your comments.
"Best hotel in Waikiki"
My family and I loved Trump on Waikiki Beach. The staff were always friendly and always willing to help with any questions. The room was beautiful and extremely clean. We can not wait to stay again. Mahalo!!!Genuine Hotels.com guest review
"a total disappointment"
Overpriced for the location (not on the beach) and service. Promised an ocean view room but half of the view was blocked by the building. Room quite small for the price paid.Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for staying with us and taking the time out to comment regarding your visit. We are sorry to learn that we did not meet your expectation.
"Great luxurious, modern hotel!"
Amazing service. The staff went out of their way to make us feel at home.Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk We are grateful to hear that you had a wonderful time and thank you for staying with us. Please come back and see us again at your home-away-from-home!
We stayed in the deluxe room so it had the mini kitchen which was nice. The bathroom was huge with a very deep soaking tub and a huge shower. All furniture was new and the condition of the room was emaculate. It was our anniversary so they gave us a comp bottle of champaign and some chocolate. I have zero complaints about this hotel except it was a […] bit pricey, but I new that before I chose. Less than a block from the beach and there is a paid parking lot right next door. The paid parking is a little cheaper than the $32 a day parking fee at the hotel. Read moreGenuine Hotels.com guest review
"Best hotel for family travel"
Stayed in Deluxe Studio City View room. It's spacious enough for our party of 5 people, 2 adults, 2 kids and 1 infant. Of course, it's clean and comfortable. We could see partial ocean view from Lanai. And also, we could enjoy fireworks from the Lobby floor on Tuesday night.Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Mahalo nui loa for staying with us! We are glad to learn that your family enjoyed the visit, the fireworks and even a "partial oceanview". We look forward to having the opportunity in serving you again.
"Everything Worked Out Better Than Expected!"
The trip was just during July 4th. To start, we hadn't realized all the locals see this as practically the best hotel a tourist can get in Waikiki. They told us we must be living like kings, and we were. On arrival we were greeted with cool lemon dipped towels to wipe our faces and rejuvenate. Because of availability, they actually upgraded our room […] free of charge. It was a blessing. Our room had a half kitchen (kitchenette?) and we used it half the trip. The maids clean all the sheets upon request (hotels go green by limiting wash when possible), they washed ALL the dishes used, and straightened the place up. Every single employee there was so hospitable. They greeted us each time with smiles, the concierge knows everything about the city, they helped us find our way around, and all the amenities outside the room were appreciated, although expensive. You're so close to the beach and other shops though, that there isn't much need to eat at the hotel restaurant. We used the 2minute walk to Denny's or Subway whenever we wanted a cheap quick meal, and went to dinner at the fancier restaurants, still within walking distance. When the check out date approached, we were scheduled to shuttle out at 4pm, but guests are required to check out by 11am, I believe. We told them about our situation, and they placed us in a hospitality room until 4pm so we wouldn't have our bags with us all day. Read moreGenuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you so much for spending Fourth of July with us! We are absolutely grateful for the precious time you have vested in sharing your experiences in detail. The complement that our Associates are hospitable is especially appreciated! We are happy to learn that we had exceeded your expectation and truly look forward to welcoming you back again. Until then... a hui hou!
Loved the hotel... The bedding was divine (ultra soft pillows) and having a kitchen was an elegant and useful touch. The food was delicious and the staff was extremely mindful of food allergies. Gloria, the massage therapist, was divine. I booked in with her twice and I feel fantastic. The hotel was secure, in a safe area and had access to everything […] we could hope for and more. The concierge catered to our every need from arranging a full day tour to reserving chairs and an umbrella on the beach. We had a lovely holiday and plan to book our next trip again at Trump International. Read moreGenuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for staying with us! We are happy to learn that you had a comfortable and enjoyable visit. We appreciate your time in sharing your experiences with us and highlighting our Spa therapist. We will be looking forward to the opportunity in serving you again.
"A nice stay over in Honolulu"
We had a Great stay. The Hotel is perfectly located. We had a view to the Ocean & got an updating. All the Crew were very nice, helpful and we felt welcomed.Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for staying with us! We are glad to learn that you had an enjoyable stay.
"Luxury Waikiki Hotel"
Traveling with my wife and two small children (3 and 6) we stayed at the Aulani for the first 4 nights of our trip on Oahu and then moved to the Trump for the final 4. The Trump is now one of our favorite hotels of all time. Why? Amazing service - from the time we checked in to the time we left the staff was over the top superb. We were given a complementary […] stroller by the concierge. (amazing) Each morning when we went to the beach we received a beach bag with towels, cold waters, sunscreen, and a hidden surprise of a few snacks at the bottom - apples and oranges. Spare toilet paper had a hand tied Trump ribbon around it. They pay close attention to all of the details. :) Seems like this is one of the friendliest valets in town and they each knew our names by the second day. Room was immaculate and towels were refreshed both in the morning and evening during turn down service. Kitchenette was great for breakfast for the kids. With the ABC store a block away and the option of the concierge to pre-fill our fridge it was easy to put together quick breakfast meals and plenty of refreshments. We had the infinity pool and spa completely to ourselves the two evenings we went. The pool is on the small side but when you are the only one's in it you don't notice. Read moreGenuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Mahalo nui loa for staying with us during your most recent trip to Oahu! The pleasure has been ours to be provided the opportunity to serve you. We truly appreciate your time in sharing in depth your positive experience with us! Future travellers will definitely benefit from your comments. We hope to welcome you and your family again soon.. Until then a hui hou!
I really had a good experience to visit Hawaii and mainly Honolulu. Unforgettable time!Genuine Expedia guest review
The Trump hotel in Waikiki is very well located -- steps from the beach and has a wonderful ambiance from the moment of check in. There is a great second floor pool area and plenty of seating. We enjoyed snacks and drinks in the casual open air restaurant on the same floor. The service was impeccable and very accomodating. Definitely a great place to […] stay in Oahu! Read moreGenuine Hotels.com guest review
"Excellent hotel & Staff"
Very nice property and excellent staff. Comes with complimentary internet which was a big plus. Nice little bags to go to the beach with. Everything is well thought through and the staff are ready to help you enjoy your vacation.Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk It has been our pleasure to have you stay with us! We are delighted to learn you were able to enjoy your vacation. Thank you very much for your kind words of complements toward our Associates! We will be looking forward to the opportunity in serving you again.
"Exceptional customer service and comfort."
The customer service at the Trump Hotel was outstanding from the moment we arrived. Every staff member was friendly and eager to make our stay as enjoyable as possible! The room was very nice and had the most comfortable bed. The location is good and I would highly recommend this hotel to anyone wanting to treat themselves to something special.Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for staying with us! We are delighted to learn that we were able to make your stay as enjoyable as possible. Moreover, we greatly appreciate your precious time in complementing our Associates and the service we provide. All of us look forward to welcoming you back again!
Everything is perfect at this hotel. We reserved a room with a kitchen and it was so comfortable. Luxury hotel. Every morning they give you a bag with towels, water and fruits if you want to go to the beach. We went there with our two year old and they also provide a stroller. Close to beach, restaurant, shops, everything you could need. Staff is superb. […] I strongly recommend it. We previously went to the Waikiki Beach Marriott, that is old, far from the decency, not clean, we stayed just for one night then changed to the Trump. Read moreGenuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk We were delighted to have you and your family stay with us during your most recent trip to Honolulu. And thank you very much for taking precious time in commenting about your experience; it means tremendously to us that we were able to live up to your expectations. We look forward to another opportunity in serving you.
Staff was the best. In matter of fact, it was the best thing about the HotelGenuine Expedia guest review
Trump International Hotel is a wonderful hotel in Waikiki beach. Although the price is high, the service and room size and others are very good. I felt so good while living in Trump hotel. I prefer to live there next time. The location of hotel is also wonderful.Genuine Expedia guest review
"With high fare comes peaceful stay & no surprises"
Nothing extraordinary. Decent stay considering a clean room and good customer service. Purposeful library and gym.Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you for selecting us during your most recent trip to Honolulu! We are pleased to learn that you were able to enjoy a peaceful stay; however, we would like to apologize for the inconvenience you endured with the WiFi connection. Respective departments have been apprised of your comments and we appreciate your time in bringing this to our attention.
"Feel like at home."
We felt like we were at home during our stay. Hotel staff was very friendly and kind. Rooms were very clean. We had breakfast and dinner at the hotel restaurant. Both were excellent. We are planning to stay there next year.Genuine Expedia guest review
"Rooms were clean and quiet. Close to beach."
The rooms were clean and comfortable. Waikiki beach was just a block away. And the view from my room was great. There was plenty of stores nearby as well. My wife and I are pleased to say that we had a wonderful stay.Genuine Expedia guest review
We had a wonderful experience at Trump! Everybody at the hotel was super kind and friendly. Especially Julia at the reception on the ground floor was very kind and helpful!!Genuine Expedia guest review
The Trump was perfect in every way! Upon arrival, they upgraded my suite to a 3 bedroom/3.5 bath from a 2 bedroom for free. This was perfect for a family with two teenage boys & a younger sister. The beach view from our room was perfect. Every thing about the Trump was a perfect 10+. Because our experience was so good, I will look for Trump International […] Hotels at all my future destinations. Read moreGenuine Hotels.com guest review
"Close to beach, sites in wakiki"
Nice hotel, staff extremely attentive and accommodating. Comfortable beds but too much furniture for room size.Genuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for staying with us! We are delighted to learn that overall you had a nice stay and appreciate you highlighting our staff's hospitality. We also thank you for commenting on the furniture. Should your travels bring you back to Waikiki, please come and see us again!
"Great hotel in Waikiki"
The staff are so friendly and helpful. Beautiful hotel and location, easy to get around Waikiki.Genuine Hotels.com guest review
This was hands down the best hotel experience for me. The staff was friendly and very professional, the rooms were clean and I lived the turn down serve at night. The ocean view was so relaxing from the balcony. The next time I'm in Hawaii I will stay there again. My Husband and I were on our Honeymoon so they sent a complimentary bottle of champagne […] and Hawaiian cookies to the room, we enjoyed both. Read moreGenuine Expedia guest review
Come to Honolulu every 6 weeks for work. Never stayed at the Trump. Easily betas out every other hotel in Honolulu in terms of service, cleanliness, professionalism, and decor.Genuine Hotels.com guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for trying us out! We sincerely hope you will become our regular and look forward to welcoming you back. If we could be of any further assistance in making your stay more enjoyable, please do not hesitate in letting us know. Mahalo!
"New York Style Hotel"
The Hotel is very nice, but doesn't feel like Hawaii at all. Feels like you could be in any city in America. The biggest problem was the noise. The rooms are not sound proofed at all. We were staying on the 14th floor on the front side. It was impossible to sleep, you could hear every bus, motorcycle, car door slam and delivery truck all night long. […] It sounded as if our windows were open and we didn't sleep for 4 nights. I have stayed in other hotels in big cities and the sound proofing is much better. Also there is free wifi but it doesn't work at all. You get 1 bar of signal and then it disconnects after a minute or so, completely worthless, kind of sad for a supposedly 4 or 5 star hotel. Read moreGenuine Expedia guest review
Response by Trump International Hotel Waikiki Beach Walk Thank you very much for staying with us during your most recent stay and further taking the time out to provide your valuable comments. We are sorry to hear that you did not feel much Hawaiiana. Heading towards our fourth anniversary, we are focusing on our "sense of place", to bring more aloha to our guests. We are equally disappointed to hear that you spent sleepless nights due to the noise and the poor internet reception. Should we be provided the opportunity to serve you again, we would like to ensure a comfortable stay with a touch of aloha.
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