Grand Majestic Plaza - Prague

Truhlarska 16, Prague, 110 00 Czech Republic
Hotel Info: 020 3 027 8143
Guest rating 4.0 / 10
0% Recommend
4.0 overall guest rating
Reviewed by 1 guests
"Very bad service"
 by Pietro from Italy
We stayed in this hotel 4 nights. Everything I have to complain is about the service. - I asked 2...
23/12/2009
50.09061, 14.43036
Hotel coordinates:

Street map

Enter stay dates for availability (Enter your travel dates)

dd/mm/yyyy
dd/mm/yyyy
Adults Children
age 18+ 0-17

Guest review summary

  • 4.0 Average rating: All Trip Types
  • 0% Recommended
  • 1 Reviews
  • 2.0  Hotel Service
  • 6.0  Room Comfort
  • 8.0  Hotel Condition
  • 4.0  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (1) 4.0
Business (0) 0
Romance (0) 0
Family (0) 0
With Friends (0) 0
All Others (0) 0

Overview

Location.
Situated in the Stare Mesto neighborhood, in the heart of Prague, this property is close to Repubic Square, Municipal House Hall, and Powder Tower. Also nearby are Tyn Cathedral and Estates Theatre.

Features.
Grand Majestic Plaza has a health club, a spa tub, and a sauna. This 4.0-star Prague property features massage and treatment rooms. Business amenities include a 24-hour business center, complimentary wireless Internet access, meeting rooms for small groups, and a technology helpdesk. Grand Majestic Plaza features 2 dining venues. Guests are served a complimentary breakfast each morning. Event facilities at this 4.0-star property consist of a ballroom and conference rooms. The staff can arrange concierge services and dry cleaning/laundry services. Additional amenities include a business center, valet parking, and laundry facilities. This is a smoke-free property (fines may apply for violations).

Guestrooms.
Amenities featured in guestrooms include speakerphones, air conditioning, and coffee/tea makers. In addition, amenities available on request include a turndown service, irons/ironing boards, and wake-up calls. Additional amenities offered include minibars and clock radios. Guestrooms have plasma televisions with premium TV channels. Business-friendly amenities include complimentary high-speed (wired) Internet access, desks, and direct-dial phones. Each guestroom features unique furnishings. All guestrooms provide refrigerators. Bathrooms feature bathrobes, hair dryers, and bathtubs only. Guestroom services include in-room massage and housekeeping.

Notifications:

  • Guests must be at least 18 years old to check in at this property.
  • There are no room charges for children 11 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • The resort fee is included in the room rate paid at time of booking.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

    • Pets: CZK 500 per pet, per night
    • Valet parking: CZK 500 per day
    • Late check-out: CZK 1200

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • We're just a phone call away: 0203 027 81 46

    Facilities

    Services

    • Babysitting or child care
    • Complimentary breakfast
    • Concierge services
    • Express check- in
    • Express check-out
    • Health club
    • Laundry facilities
    • Massage - treatment room(s)
    • Multilingual staff
    • Parking (secure)
    • Parking (valet)
    • Porter/bellhop
    • Safe-deposit box - front desk
    • Sauna
    • Spa tub
    • Wheelchair accessible

    Business & Event

    • Business center
    • Conference room(s)
    • Dry cleaning/laundry service
    • Meeting rooms (small groups)
    • Technology helpdesk

    Rooms (all rooms include)

    • Air conditioning
    • Bathrobes
    • Bathtub only
    • Blackout drapes/curtains
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Courtyard view
    • Cribs (infant beds) available
    • Desk
    • Dial-up Internet access (complimentary)
    • Direct-dial phone
    • Electronic/magnetic keys
    • Hair dryer
    • High-definition television
    • Housekeeping
    • Individually decorated
    • Individually furnished
    • In-room massage available
    • In-room safe
    • In-room safe (accommodates laptop)
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Plasma television
    • Premium bedding
    • Premium television channel(s)
    • Private bathroom
    • Refrigerator
    • Satellite television service
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (complimentary)

    General

    • 24-hour business center;
    • Air-conditioned public areas;
    • Ballroom(s);
    • Designated smoking areas;
    • Dial-up Internet access - complimentary;
    • Elevator/lift;
    • Microwave in lobby;
    • Number of buildings/towers;
    • Number of dining venues;
    • Number of floors:;
    • Number of meeting and conference rooms;
    • Number of rooms:;
    • Number of suites:;
    • On-site medical assistance available;
    • Shopping on site;
    • Smoke-free property;
    • Wired (high-speed) Internet access - complimentary;
    • Wireless (high-speed) Internet access - complimentary
    Check-in time is 2 PM
    Check-out time is Noon

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Guestrooms Guestrooms

    Deluxe Junior Suite with terrace

    1 double bed. Premium bedding. Cotton sheets. Patio. City view and/or Courtyard view and/or Garden view. Desk. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wireless (high-speed) Internet access - complimentary. Wired (high-speed) Internet access - complimentary. Dial-up Internet access - complimentary. Television - High Definition. Television - Plasma. Television - Satellite service. Premium TV channel(s). Direct-dial phone. Speakerphone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Bathtub only. Makeup/shaving mirror. Bathrobes. Hair dryer. Air conditioning.

    All rooms include All rooms include
    • Air conditioning
    • Bathrobes
    • Bathtub only
    • Blackout drapes/curtains
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Courtyard view
    • Cribs (infant beds) available
    • Desk
    • Dial-up Internet access (complimentary)
    • Direct-dial phone
    • Electronic/magnetic keys
    • Hair dryer
    • High-definition television
    • Housekeeping
    • Individually decorated
    • Individually furnished
    • In-room massage available
    • In-room safe
    • In-room safe (accommodates laptop)
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Minibar
    • Patio
    • Plasma television
    • Premium bedding
    • Premium television channel(s)
    • Private bathroom
    • Refrigerator
    • Satellite television service
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (complimentary)

    Superior room

    1 double bed or 2 twin beds. Premium bedding. Cotton sheets. Patio. City view and/or Courtyard view. Desk. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wired (high-speed) Internet access - complimentary. Dial-up Internet access - complimentary. Television - High Definition. Television - Plasma. Television - Satellite service. Premium TV channel(s). Direct-dial phone. Speakerphone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Bathtub only. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Air conditioning.

    All rooms include

    Superior room - Non-refundable

    1 king bed or 2 twin beds. Premium bedding. Cotton sheets. Patio. City view and/or Courtyard view. Desk. In-room safe (accommodates laptop). In-room safe. Individually decorated. Individually furnished. Wired (high-speed) Internet access - complimentary. Dial-up Internet access - complimentary. Television - High Definition. Television - Plasma. Television - Satellite service. Premium TV channel(s). Direct-dial phone. Speakerphone. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Bathtub only. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Air conditioning.

    All rooms include

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking: CZK 500 per day
    • Pets: CZK 500 per pet, per night
    • Late check-out: CZK 1200
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Prices shown exclude taxes and fees unless otherwise stated.

    Nearby Activities & Points of Interest

    Less than 0.5 mile

    • Repubic Square (Namesti Republiky) - 300 yards
    • Municipal House Hall (Obecni Dum) - 400 yards
    • Powder Tower (Prasna Brana, Powder Gate) - 400 yards
    • St. Agnes Convent (Klaster sv. Anesky Ceske) - 500 yards
    • House of the Black Madonna (Dum U cerne Matky Bozi) - 600 yards
    • Prague City Museum (Muzeum Hlavniho Mesta Prahy) - 700 yards
    • Tyn Cathedral - 700 yards
    • Museum of Communism - 700 yards
    • Kinsky Palace (Palac Kinskych) - 800 yards
    • Stone Bell House - 800 yards

    3.0+ mi

    • Prague Ruzyne Airport (PRG) - 7.4 miles

    Reviews

    Filter by:

    The following English reviews were posted by Hotels.com guests from other countries

    Grand Majestic Plaza 2009.12.23
    Not recommended Trip type: Romance "Very bad service"

    Reviewed by Pietro of Italy on Dec 23, 2009

    We stayed in this hotel 4 nights. Everything I have to complain is about the service. - I asked 2 times for an ashtree, for a smoking room, and obtained it the second day, in the afternoon; - they cleaned/changed our cups for coffee (there are coffee facilities in the room) once in 4 days; - they re-added things for the coffee facilities just one time, in 4 days; - they changed shampoos one time only; - they did not re-add any of the bathroom facilities we used. Clearly, if you ask and pay tips you can obtain everything, but I do not like to always ask, and I did only for the ashtree. Moreover, asking and paying you can obtain champagne every day also in a 2 star hotel... All the rest (position, breakfast, ..) was good.

    Overall Rating

    4.0 out of value="10"
    • 2.0 Hotel Service
    • 8.0 Hotel Condition
    • 6.0 Room Comfort
    • 4.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    Enter stay dates for availability (Enter your travel dates)

    dd/mm/yyyy
    dd/mm/yyyy
    Adults Children
    age 18+ 0-17