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Protea Hotel Umhlanga Ridge, Kwazulu-Natal (province)

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
14 Palm Boulevard, Umhlanga RidgeUmhlanga Rocks, UmhlangaKwaZulu-Natal4320South Africa, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.7 / 5
Location
Great location
Cleanliness
Dirty
Food
Food is not good
42See all 42 Hotels.com reviews
From 240 reviewsTripAdvisor Traveller Rating

Protea Hotel Umhlanga Ridge, Kwazulu-Natal (province)

Hotel Info: ‎866-539-8117‎

from $98
  • Standard Room (Guest)
  • Family Room, 3 Single Beds
  • Family Room
  • Junior Suite, 1 King Bed
  • Executive Suite
  • Suite, 2 Bedrooms
  • Superior Twin Room (Park facing)
  • Deluxe Room (Courtyard facing)
  • Standard Double Room (Courtyard facing)
  • Standard Room, 2 Double Beds
  • Family Apartment (Piazza facing)
  • Junior Suite (Courtyard facing)
  • Penthouse
  • Superior Double Room (Park facing)
  • Universal Access
  • Standard Twin Room (Courtyard facing)

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements. This property requires full payment at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Protea Hotel Ridge
  • Protea Hotel Umhlanga
  • Protea Hotel Umhlanga Ridge
  • Protea Ridge
  • Protea Umhlanga Ridge
  • Umhlanga Protea Hotel
  • Umhlanga Protea Hotel Ridge
  • Umhlanga Ridge Protea Hotel

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: ZAR 300 per night

Optional extras

Self parking costs ZAR 65 per night

Buffet breakfast is offered for an extra charge of ZAR 185 per person (approximately)

Airport shuttle service is offered for an extra charge of ZAR 350 per person (one way)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Surfing/boogie boarding nearby
  • Pool sun loungers
Working away
  • Business center
  • Meeting rooms 7
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Protea Hotel Umhlanga Ridge, Kwazulu-Natal (province)’s small print

Also known as

  • Protea Hotel Ridge
  • Protea Hotel Umhlanga
  • Protea Hotel Umhlanga Ridge
  • Protea Ridge
  • Protea Umhlanga Ridge
  • Umhlanga Protea Hotel
  • Umhlanga Protea Hotel Ridge
  • Umhlanga Ridge Protea Hotel

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: ZAR 300 per night

Optional extras

Self parking costs ZAR 65 per night

Buffet breakfast is offered for an extra charge of ZAR 185 per person (approximately)

Airport shuttle service is offered for an extra charge of ZAR 350 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 42 reviews

Protea Hotel Umhlanga Ridge, Kwazulu-Natal (province)
Good3.0 / 5
Terrible
The staff at reception were horrible. It took over an hour to check in and then any time we asked a question we were either ignored or laughed at (i.e. where do you get taxis). Liked the actual hotel itself but would not recommend to a friend because of the front desk staff.
3 night romance trip
Protea Hotel Umhlanga Ridge, Kwazulu-Natal (province)
Excellent4.0 / 5
NICE BUT NOT VERY CLEAN
The hotel is beautiful, excellent location and nice atmosphere. I was upgraded to a family room with a separate room with 2 double beds plus bathroom and kitchen, very cool.But we had issues with bed bugs in one of the rooms, and it was not cleaned properly. Just make sure to check the beds before the bellboy leaves :)
1 night business trip
Protea Hotel Umhlanga Ridge, Kwazulu-Natal (province)
Fair2.0 / 5
2star hotel at best, needs serious attention.
No mini fridge in the room. Lighting is non existent! Very poor Aircon system Very poor breakfast options, nothing halaal at all.
3 night romance trip
Protea Hotel Umhlanga Ridge, Kwazulu-Natal (province)
Good3.0 / 5
Very noisy and below standard hotel.
We stayed a few times at this Protea however this time we did not enjoy the stay. When we got to the hotel the room was not ready. When we eventualy got to the room the ligts did not work in the smaller room. In the evening we could not sleep because of the noise in the street. People were spinning tires, revving their cars and playing loud music. It was terrible. The next evening the same thing happened. The cleanliness of the room was not ok either because we found dead spiders in our bed. It seem like the bedding was not dusted before it was made. We always stay at Protea when we travel and on this occasion the hotel did not live up to our standards even though it is in the upmarket area of Umhlanga.
2 night family trip
Protea Hotel Umhlanga Ridge, Kwazulu-Natal (province)
Good3.0 / 5
Value for money
It was a good stay, especially for the rate.
2 night romance trip

See all reviews

Protea Hotel Umhlanga Ridge, Kwazulu-Natal (province)

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