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Protea Hotel Umhlanga Ridge, Umhlanga Rocks

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320, South Africa, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.8 / 5
  • The staff at reception were horrible. It took over an hour to check in and then any time…Jan 2, 2015
  • VERY GOOD SERVICE .......................................................................…Dec 31, 2014
See all 38 Hotels.com reviews
From 204 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $94
  • Superior Room (Guest)
  • Family Room, 3 Single Beds
  • Family Room
  • Junior Suite, 1 King Bed
  • Executive Suite
  • Penthouse
  • Superior Twin Room (Park facing)
  • Standard Double Room (Courtyard facing)
  • Deluxe Room (Courtyard facing)
  • Standard Room, 2 Double Beds
  • Family Apartment (Piazza facing)
  • Junior Suite (Courtyard facing)
  • Penthouse
  • Superior Double Room (Park facing)
  • Universal Access
  • Standard Twin Room (Courtyard facing)

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
This property requires full payment at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: ZAR 300 per night

Optional extras

Self parking costs ZAR 65 per night

Buffet breakfast is offered for an extra charge of ZAR 185 per person (approximately)

Airport shuttle service is offered for an extra charge of ZAR 350 per person (one way)

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Surfing/boogie boarding nearby
  • Pool sun loungers
Working away
  • Business center
  • Meeting rooms 7
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Protea Hotel Umhlanga Ridge, Umhlanga Rocks’s small print

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: ZAR 300 per night

Optional extras

Self parking costs ZAR 65 per night

Buffet breakfast is offered for an extra charge of ZAR 185 per person (approximately)

Airport shuttle service is offered for an extra charge of ZAR 350 per person (one way)

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Protea Hotel Umhlanga Ridge, Umhlanga Rocks

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