Portola Inn and Suites - Buena Park

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Genuine Hotels.com guest review

Floor s were dirty the rest of the room ok. Will only stay with wife. The kids feet was black from the carpet

Genuine Hotels.com guest review

Overall the hotel was great. It wasn't a 4 star hotel. But the room was nice and big, the beds were comfortable. Nice flat screen tv. The cons, but it didn't affect us, really small pool and it was away from the hotel. Also the breakfast was tiny muffins and small containers of orange juice. I would definitely stay here again!

Genuine Hotels.com guest review

I think the hotel may have been recently renovated and our room was very clean and sufficient for the price. It is still a budget hotel but you could easily pay $30 more a night to stay at a name hotel in the area and not have a better room.

Genuine Hotels.com guest review

so far so good

Genuine Hotels.com guest review

It was more along the lines of a motel verses a hotel because the doors were located outside, elevator didn't work. There was suppose to be free wifi but we weren't able to access it. When the air conditioning was turned on there was a weird smell. I wouldn't stay here again

Genuine Hotels.com guest review

Wanted to take my grandkids out for a swim and the pool was not heated. Was OK. The sun heated it for us. The spa was hot, But there were dead bugs and lot of misc. stuff in the pool and spa. I had to dispose of a dead spider. We still went in and over all the kids had fun. I think I would try to find a cleaner pool next time. The pool was very small, […] but it was very wet and did the deed. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great stay, just a little noisy because of maintenance until 9:00 p.m. at night.

Genuine Hotels.com guest review

The room was ok for the price. Although the carpet is very dirty, if you walk around in barefeet the carpet with blacken your feet! Also the room I stayed in the bathroom door looked liked someone punched it and it was fixed very poorly. Paint would peel off if we would open or close the door. Also we requested a non-smoking room when booking and got […] a smoking room!! I will not be staying here again. Other the that the people who work there are quite nice and the hotel is quite close to attractions such as Knotts Berry Farm and Soak City. Read more

Genuine Hotels.com guest review

We were originally gonna stay here our entire trip to Disneyland, but gotta a better deal closer. Then we added an extra day, and that hotel couldn't take us that first night...so we tried this place. It was fine for overnight with a family. The price was good. Glad we didn't stay here the entire trip. It was just average, maybe a 2-star at best. I […] judge places by cost, and definitely not the Ritz. I didn't like the pool right next to the busy street, in the parking lot. The breakfast was okay, just packaged pastries and muffins and fruit. Just average. Recommend for one night. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I booked a room for 5 nights. The room was great flat screen tv that I could hook my xbox up to to watch netflix. They had everything you would need ironing board and iron, microwave, fridge, big wardrobe, even an alarm clock with radio and a nice sitting area. Also there was a vanity that my wife loved. We felt right at home. The only complaint came […] when it when the maid service came. The maid service knock and then just opened the door while im sitting there in my underwear. Honest mistake right!? but then she keeps talking to me in spanish about cleaning the room and everything. Why would'nt she just close the door or something not sit there and have a conversation with me. I could'nt believe it! The next day I the same thing happend when we where asleep "knock knock" then just came right on in. I complained to the lady working the front and she said she would talk to them. I really felt like i should have gotten something else more like a discount or a nights stay on them. Other then that it was a good stay. Everthing is close 24 hour subway across the street Liquer store opened to 2am, Denny's. Also very close to Knotts and Disneyland and other attratractions. I would recomend this place just watch out for the peeping maids ;-). Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall the hotel is okay. The room was fairly clean and comfortable and the staff was friendly. Water pressure was great. Room included a small refrigerator and microwave. There were some stains on the linens, and it wasn't in the greatest location. For the same price, I probably would choose another location, but I would definitely stay here again […] in a pinch. Read more

Genuine Hotels.com guest review

Great clean, neat room. However, being a non-smoking room..it sure smelled like smoke.

Genuine Hotels.com guest review

Stayed twice and both times was great. Was very clean and was well maintained. Staff was great and had no issues. Location was great as its close to freeways, theme parks and had a lot of shopping and food close by. New mall opening next door will be convenient. I have no complaints other than a few noisy guests during late hours, I recommend the Portola […] inn. Read more

Genuine Hotels.com guest review

Not all hotels will be 100% perfect, but each time I stay here I enjoy it. I even booked this room even though it was 35 miles in the opposite direction of where I needed to go because I enjoyed it so much.

Genuine Hotels.com guest review

For the price it is ok. It was dirty though. You'll end up with black feet just by walking from the shower to the bed. The continental breakfast was a joke also. On the brighter side the customer service was great.

Genuine Hotels.com guest review

i loved it, i'll be using their service again.

Genuine Hotels.com guest review

It's a comfortable stay, it has a roomy rooms , well kept, it really fits my budget and accessible.

Genuine Hotels.com guest review

The hotel was good for the price we paid.

Genuine Hotels.com guest review

This is perfect if you just need a clean place to sleep. Is clean, friendly helpful staff, owner on site, safe location - close to all types of food. Free WiFi, pool and jacuzzi.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice room for cheap price

Genuine Hotels.com guest review

Ac/heat unit was too loud. Lack of blanket. Carpet feels dirty. Was on a 5 day stay but checked out after the 2nd day to Sheraton.

Genuine Hotels.com guest review

I had no problems with this hotel. The only thing that could have been better was the breakfast, which consisted of some pre-packaged muffins and apples and oranges.

Genuine Expedia guest review

it was great. our appt. was being tore up so i needed to get in a hotel as soon as possible. the manager was so kind. they hurried up and got my room ready, i was in by 11am... thanks so much.........

Genuine Hotels.com guest review

The pictures on the sites make the motel appear much nicer than it is. The location was great though, lots of places to eat around it. The price was right and the rooms were clean.

Genuine Hotels.com guest review

Modern room, clean, convenient, amazing deal for the price!!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was in great location,nice and clean, really good for the price. The check in was quick and so was the check out.Great hotel!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is updated, but poorly and cheap. Bathtubs are old and wall in room needed to be finished , another coat of paint . Location is great thou. I would have rathered paid extra and stayed at Marriott across the street.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The reviews were a little off. This was a good place to stay. The room was very clean and nice. I travel to the area often and will be staying here again.

Genuine Hotels.com guest review

Check in was slow, clerk helping someone on phone while we stood and waited, walls thin can hear next room over, cont breakfast poor. Only thing good was a some what comfortable bed and a good flat screen TV

Genuine Hotels.com guest review

We didn't feel safe about leaving our cars in parking lot but had no other choice. The customer service was awful. We received complimentary muffins in the morning as the "free breakfast" and the muffins had green mold on them!! I would never stay here again and do not recommend this hotel to anyone.

Genuine Hotels.com guest review

Looks much better in the pictures. Wi-fi was not very good. We did have a fridge and microwave in our room. Overall a good deal for the price.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

much better then the last one we stayed in down the street . WE will stay with you again for a longer time. Was clean, Location was great .Price was good and were use to five stars hotel.Nothing is wrong with this Hotel

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was extremely nice and helpful. The room was very clean. Near everything we needed, restaurants, Knott's Berry Farm, and a Target store right down the street a block. The only thing we did not get was any washcloths the first day and only one washcloth the second day which I found odd. The staff was helpful in printing out our boarding passes […] for us since there is no public printer. All in all a nice stay. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This must be the party place. They told us all their rooms were non-smoking, but we had to try 4 different rooms before we found one that didn't reek of smoke and it still didn't smell that great. They have an early check out time. We had a do not disturb sign on the door and the maid still pounded on the door and woke us up.

Genuine Expedia guest review