Comfort Inn Downtown - Salt Lake City

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room is a non-smoking room. However, the comforter and the carpet have several cigarette burn holes with black rings around them. They should be replaced with new ones. Poor maintenance.

Genuine Hotels.com guest review

The room was pretty clean except for some food stains on a table. We used wet paper towels to remove those food stains. The air conditioner was quite loud. The front desk was very friendly. The location is not far from the Salt Lake Convention Center. I would stay there again if I will have another same-type business there.

Genuine Hotels.com guest review

Internet connection was little slow. Otherwise everything was great.

Genuine Hotels.com guest review

This is a pleasantly hotel, largely well maintained and clean in a location very convenient to downtown SLC. They serve a very nice hot breakfast every day. The only deficit was the service. Desk staff were not friendly, and did not pleasantly deal with equipment issues. Three times my room key failed to work, and the staff made replacements quickly, […] but then blamed my cell phone for the card failures, which is absurd. Also, my room furnace failed for aout 24 hours, and I had a rather cold night There was no real apology for this fault, nor any attempt to recompense me for their failure. In general, the desk staff gave the impression that they would be much happier if we all just went away and left them alone. Read more

Genuine Hotels.com guest review

Clean, modernized, well maintained. Great place to stay, especially for the price. Friendly staff. Good breakfast with waffles, hard-boiled eggs, yogurt, cereal, pastries, plus daily hot items. Definitely recommend.

Genuine Hotels.com guest review

I enjoyed a lot my time spent in the hotel. It is very clean and the breakfast is excellent. I only had some problems connecting to wifi.

Genuine Hotels.com guest review

Nice clean hotel, friendly staff, quiet neighborhood with limited amenities (McDonald's and Denny restaurants are across the street). Enjoy complimentary hot breakfast (eggs, sausages, pancakes, etc) and free welcome drinks on Tue, Wed, Thu evenings. Wireless Internet needs improvements.

Genuine Hotels.com guest review

Internet could be better

Genuine Hotels.com guest review

The wifi didn't work during my stay (3 nights) and my comforter had several cigarette burns. Also, the shower constantly dripped, and there was no door separating the bathroom or shower from the bedroom, so it got very drafty. In general, the experience was similar to a motel, but the cost was significantly more for that level of quality. Would not […] recommend this hotel. Read more

Genuine Hotels.com guest review

I have stayed in Salt Lake City in quite a few hotels over the past years. I will keep this one in mind for my next stays: Pros: Large and clean room, extra large bathroom, comfortable beds, complimentary airport shuttle, free breakfast, wifi strong signal and free of charge, friendly and efficient staff. As I normally arrive in SLC after a long flight […] from Europe, I most appreciated the room being absolutely quiet, though lying next to the rear entrance. Cons: Not much. The strange smell in the hallways / front desk area, the quality of breakfast (but, don't forget, it is free). Definitely a hotel to keep in mind whenever the rate is reasonable. Read more

Genuine Hotels.com guest review

Checked in - The room reeked of mold. Asked to move to another room, there were none available. NOT HAPPY

Genuine Hotels.com guest review

Breakfast was horrible. Unsafe location. Room cleanliness was OK. The beds were comfortable.

Genuine Hotels.com guest review

Comfort Inn Downtown was just what we needed for our getaway. The rooms were nice and clean, with extremely comfortable beds. The fitness room was spacious and had a TV. The free breakfast was large, and didn't run out of food, and the hot tub was relaxing, and had a fireplace near it. The hotel staff was friendly and helpful. And you can't beat this […] price! It had working wifi and air conditioning, and overall, it felt comfortable and safe. It is located within walking distance of City Creek Center, The Gateway Mall, the Salt Lake Temple, and many other restaurants and attractions, although it is a farther walk than many of the other hotels in the surrounding area. You'll get some exercise! All in all, I would definitely recommend this hotel. Read more

Genuine Hotels.com guest review

What a lovely hotel , Very very clean. Great Breakfast, Perfect location. When we showed up they had Problems with temperature control in our room. Its was hotter than Hades with no windows to be opened. They were kind enough to bring a fan but our room was still extremely hot and uncomfortable. Yet I would still go back as everything else was FANT […] ASTIC Read more

Genuine Hotels.com guest review

I booked Hotel the same week as March Madness in Salt Lake, usual hotel choices were full, booked hotel based on location and Pictures online. Don't book this hotel based on pictures, hotel looks nice online but is your typical Comfort Inn maybe a 2 star hotel at best.

Genuine Hotels.com guest review

the room was good except that the room was too warm and we couldn't get it to cool down.

Genuine Hotels.com guest review

We were pleased and impressed. And, the price was right. I'm retired and that's an important consideration.

Genuine Hotels.com guest review

The first night we stayed in a room with a king bed. The room was spacious, which was a nice surprise. The second night we stayed in a room with two beds, not so nice. Good location for downtown shopping.

Genuine Hotels.com guest review

The room is very clean and they have a nice out door hot tube. I stay here because its a good value and close to restaurants.

Genuine Hotels.com guest review

This was the best value hotel downtown and worked well for a weekend getaway. Very clean, generous sized rooms, and a friendly front desk staff and very helpful breakfast attendant. But what was the deal with the morning front desk agent walking around the hotel in her socks?

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have stayed here a couple of time now and both times were a great experience. The staff was very helpful with a reservation issue that came up and the overall feel was clean and cozy.

Genuine Expedia guest review

Had to make my reservation within 4 hours of my stay. This hotel was nice, clean, the beds are great!! Wished that the complimentary breakfast had lasted a little longer on a Saturday morning.....but alas that was not the case, so we were unable to take advantage of that benefit. Nice hotel for a good price.

Genuine Hotels.com guest review

I appreciated the staff and how they made me feel important. Very attentive. The breakfast could extend a little later for us late risers.

Genuine Hotels.com guest review

This hotel had a good location within walking distance of everything that I wanted to see. Breakfast was better than expected. Overall I was satisfied with my stay.

Genuine Hotels.com guest review

We have never treated so well anywhere we have stayed. It was the best stay we have had. Will definately be going back again.

Genuine Hotels.com guest review

staff very helpful,Quality service

Genuine Hotels.com guest review

Have used this location before. Excellent rates and location. Very friendly staff.

Genuine Hotels.com guest review

We primarily needed a place to sleep for a couple of nights. Daytime activity was close by. The room and especially the bed prove to be very comfortable and relaxing. Not much more needed.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Rooms were clean, and staff was friendly and helpful. I needed a post office, and they directed me right where to go. I didn't swim, or take advantage of the hot tub/fireplace, but the manager's reception was a pleasant surprise, and breakfast was always good. The staff did a great job keeping all food items stocked and the lounge are very clean.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I was quite dissatisfied because our TV was not hooked up, so I had to do it myself. The clock was also an hour off, which could've resulted in a major problem had I not recognized it. And finally, when I pulled the shower curtain closed, a used, wet wash cloth fell from the curtain rod. So, my experience was inconvenient, frustrating, and unclean.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

air conditioning unit in room was very LOUD, could not sleep with it on. Shower had a drip that was reported but not corrected by the time i checked out. I was only there for 2 days so repairs in that short amount of time probably not possible.

Genuine Hotels.com guest review

Very good customer service. The hotel smelled a little musty though. Could use a remodel.

Genuine Hotels.com guest review

We were only in the hotel for a short time due to flight schedules, but would definitely stay again.

Genuine Hotels.com guest review

Staff seemed slow to check in guests, and maids ran around yelling and swearing about their dissatisfaction with employment. The hotel was well over charged for what it was.

Genuine Expedia guest review

Stayed here only because I booked last minute and there was a conference going on. It was OK for a one night stay but would not recommend it if there are other options. The room was not clean and I'm not totally sure I had fresh sheets. There were brown stains on the bathroom wall (looked like coffee splashes, but not comforting) and a lot of the carpet […] in the room was sticky. Room needed a major deep clean and my co-worker had the same experience in her room. A pro was there was a flat screen and cable in the room. In the morning they have a free breakfast which I checked out but did not touch. It was the saddest breakfast buffett I've ever seen. Nothing healthy or fresh. Okay if you're fine with mediocre toast. Read more

Genuine Expedia guest review

Parking lot is quite small and empties into quitea busy street, but we could handle that after watching the traffic pattern. Front staff had limited information & literature. Room directory didn't have information about the area. Hard to find TV channel guide.

Genuine Hotels.com guest review

Overall cleanliness was ok, though they missed a few details like emptying our trash can and restocking the soap. The parking lot is somewhat small and difficult to navigate if crowded, but at least it is free. Beds were comfortable, bathroom was acceptable, and the floor to ceiling windows throughout the hotels were a nice touch. Location was very […] convenient for many of the downtown Salt Lake sites. Read more

Genuine Hotels.com guest review

Clean room, bathroom ceiling had peeling texture and paint and an exposed light fixture that wasn't fixed. Small vanity area is not idea for families or multiple adults staying. Interesting to note, the hallway smelled terribly of smoke, but room was fine (we had paid for a non-smoking room).

Genuine Expedia guest review

Thought it was a little expensive for the quality of the rooms. Everything was clean but worn and a little shabby looking. Definetly a lack of parking.

Genuine Hotels.com guest review

On first appearance was not impressed by the soiled carpets and stained comforter, but the bed was super comfortable. Could hear noise from hallways and adjoining room, but AC covered that, so no big. Housekeeping could be a little more meticulous, but overall I had a good night's rest here, and the location was convenient to downtown SLC.

Genuine Hotels.com guest review

Our stay was very satisfactory. We like the convenience of having a continental breakfast available. Parking is a bit of a problem. The room was confortable. We were concerned that we were in a room on the street side, but it was not as noisey as we feared. We did not like the smell of cigarett smoke in the hall way. Over all, we were happy with our […] stay. Read more

Genuine Hotels.com guest review

The first room we checked in, the toilet did not flush. We had just checked in so we went back to the reception. They were very poilte and changed the room right away. The second room the A/C was too loud and made so much noise we could not sleep at all. Its a very old hotel, and would not recommend to anyone that's looking for a peaceful night. Very […] disappointed. Read more

Genuine Hotels.com guest review

They offer a managers social every tues thru thurs which offer free drinks and food, very nice change up from going out if u are there for a long stay and/or want to save some money. Staff was amazing and very pleasant and helpful. I highly recommend this hotel! Great Amenities such as food, fridge, and hot tub. Location was within walking distance […] of several restaurants and sites in Salt Lake. Read more

Genuine Hotels.com guest review