All hotels in Jonesboro, Arkansas, United States of America
1 room, 2 adults
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2840 South Caraway Rd., Jonesboro, AR, 72401, United States of America, ‏‎855-239-9477
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4.4 / 5Excellent

Score breakdown (from 164 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.6
  • Neighborhood
    4.5
4.0 / 5Excellent
"Worth the money"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
For a hundred bucks it's pretty much what you paid for, nothing fancy but a good place to stay. The breakfast really wasn't very good but the stay was good an the staff very helpful. I would recommend to others.
Genuine Hotels.com guest review
1 night business trip Jun 28, 2014
Jeff
US
2.0 / 5Fair
"Okay, but not what I expected."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Overall our stay was okay. I was not pleased with the noise level both in the hallways at night and early morning as well as being able hear our upstairs neighbors through the bathroom vent. Also, the water pressure was extreme in the bathroom. Super fast and loud. We had a poor experience with another guest as well. Not satisfied with our stay. Could have been better.
Genuine Hotels.com guest review
1 night business trip Jun 14, 2014
A Traveler
US
4.0 / 5Excellent
"Hilton Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ok so first off, when we were looking at this hotel, we saw many reviews that said to bring you own pillows. We were flying in, so we couldn't, but if you can, BRING YOUR OWN PILLOWS!! They're flat and pretty much useless. The mattress was "ok" could've been a bit softer, and the a/c, much like most hotels, was on the wall, a little off the floor. Pretty loud, hard to sleep when it keeps turning on and off throughout the night. The breakfast is NOT included, $9 for what you get for free at other hotel chains, so we walked over to Cracker Barrel for breakfast. Only paid $13 for two of us there. Other than that, the hotel was clean and nice. Didn't use the pool or fitness room, so can't review those, but they looked clean. Our first night we were in room 336, and there was a party with a live band in their meeting room, which was directly below us three floors down.. We asked the desk what time the party will end and they said at 1:00 AM. No sorry that won't do as we could hear and feel the music three stories up. So I believe his name was Daniel, moved us to room 303 and said it would be quieter and apologized for the noise. He did say that there is a club out in front that will be playing music until midnight, but he put us in a room he said we would not hear it, and we didn't. We were there for four nights, and all in all, would stay there again.
Genuine Hotels.com guest review
4 night family trip May 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The best hotel experience I had in a while plan to do it again
Genuine Expedia guest review
Other trip May 14, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful! Staff was exceptional
Genuine Hotels.com guest review
2 night trip May 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is the second time I stayed at the hotel with my family. The rooms are clean and the staff is friendly. I will plan to stay on future trips.
Genuine Hotels.com guest review
2 night trip Apr 23, 2014
Bryan
US
5.0 / 5Outstanding
"Great hotel, close to everything in town."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed for a school interview, and this hotel was very close to ASU. Staff was friendly and good breakfast!
Genuine Hotels.com guest review
1 night trip Apr 3, 2014
Jourdan Mills
US
5.0 / 5Outstanding
"Awesome hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hilton Garden Inn and Daniel at the front desk were awesome! Hotels.com never sent our paid reservation to Hilton so they were out of the double queen rooms when we arrived on Friday evening. We found out we were just one of several hotels.com quests that evening with the same problem. But Daniel took charge and arranged a King room with rollaway bed and handled everything with hotels.com. He was the reason that our stay started out wonderfully and continued that way rather than being a disaster. I will definitely use Hilton again but will use their website for booking and I will not use hotels.com again!
Genuine Hotels.com guest review
2 night business trip Mar 14, 2014
Dorothy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    5.0
Reserved two double rooms only received one
Genuine Hotels.com guest review
1 night trip Mar 14, 2014
A Traveler
US
3.0 / 5Good
"Room not ready"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Room was not ready until after 6 pm, after a long trip and being tired waiting another 3 hours was not fun. The room and the service(other than a 3 hour wait for the room) were fine and would have rated 4/5 if not for this.
Genuine Expedia guest review
Other trip Mar 12, 2014
chuck
US
4.0 / 5Excellent
"Nice except the Club next door"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
I really enjoy this property except when we are in a room on the front of the hotel.. There is a private club with very loud music well past midnight that is very annoying.
Genuine Hotels.com guest review
1 night business trip Feb 20, 2014
David
US
5.0 / 5Outstanding
"Best hotel in Jonesboro"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is very nice and modern. The staff was very friendly and helpful and the breakfast options were great. This is certainly one of, if not the best place to stay in Jonesboro. Their indoor pool area is wonderful for kids.
Genuine Hotels.com guest review
1 night trip Feb 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First time at HGI was a pleasant night. We will look for other HGI as we travel. It was a challenge to figure out how to turn the shower on but a call to front desk was very helpful.
Genuine Hotels.com guest review
1 night trip Feb 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel and a good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good service in a well appointed hotel.
Genuine Hotels.com guest review
2 night trip Jan 18, 2014
Dave
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stay in this hotel often, my favorite in Jonesboro. Check Omar's 501 Steakhouse 3 blocks away.
Genuine Hotels.com guest review
1 night business trip Jan 2, 2014
David
US
4.0 / 5Excellent
"Best hotel in Jonesboro!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The lobby is very nice, and the staff were professional and efficient. The room was spacious and clean. The beds were very comfortable, although the comforter was too warm even with the heat turned off. The breakfast was very good, and the wait staff were really on top of things. Great place to stay!
Genuine Expedia guest review
Other trip Jan 4, 2014
Sherry
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Housekeeping failed to clean the room and the beds were rather hard. Otherwise it was a good stay.
Genuine Hotels.com guest review
2 night trip Dec 26, 2013
Ward
US
4.0 / 5Excellent
"Very clean and nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This was a very nice hotel. Very clean rooms. Only complaint is that the beds were not very comfortable. Especially being pregnant...felt like I was sleeping on the side of a hill, lol. The pillows were pretty bad too...they are like a down type of pillow. After laying on it for 10 seconds, it flattens out like a pancake, and all the fluff moves to the sides of your head. We were also surprised that breakfast was not included...had to pay 9 bucks to eat. You'd be better off hitting up The Cracker Barrel around the corner. Other than those three things, we enjoyed our stay. :)
Genuine Expedia guest review
Other trip Dec 23, 2013
E.C.
US
5.0 / 5Outstanding
"Great Room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room and the stay were great, one of the nicest we have had.
Genuine Hotels.com guest review
1 night trip Dec 13, 2013
Richard
US
3.0 / 5Good
"What's with no box springs?"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
My husband has had 4 back surgeries, the mattress had a very thick pad on it but it didn't make up for the fact that there wasn't a box spring on the bed. Now having had four surgeries he has and will have morning back pain to some degree but he's never hurt this bad after staying in ANY other hotel. Room was clean, hotel was nice, staff NOT overly friendly!
Genuine Hotels.com guest review
1 night trip Nov 15, 2013
Tammy Stone
US
5.0 / 5Outstanding
"A wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was wonderful: It was clean, the employees were wonderful, friendly and so very respectful. It was a wonderful stay and anytime I am in Jonesboro for a overnight meeting I definitely will be making my reservations to stay at this wonderful hotel!
Genuine Hotels.com guest review
1 night trip Nov 1, 2013
5 star quality
US
5.0 / 5Outstanding
"Best in Jonesboro"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is my favorite hotel in Jonesboro. Very comfortable, friendly staff and lots of amenities. I would also reccomend Omar's 501 or Omar's Uptown for a great meal.
Genuine Hotels.com guest review
2 night business trip Oct 31, 2013
David
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff gave us a map of the town and recommended several great restaurants that we enjoyed very much.
Genuine Expedia guest review
Other trip Nov 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was what I expected and more. The breakfast was awesome. The rooms were lovely. Would recommend anyone to stay there.
Genuine Hotels.com guest review
1 night trip Oct 26, 2013
Allison T
US
4.0 / 5Excellent
"Tops in Jonesboro"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I've had to stay in Jonesboro a lot over the last few weeks, and will have to stay more over the next few months so I've been trying different hotels. This is the best in Jonesboro. SUPER friendly staff, and very nice, clean rooms. When my family comes down to stay, this is where we stay. Nice pool, and work out area. Nice continental breakfast. Did I mention the great staff?
Genuine Hotels.com guest review
1 night trip Oct 11, 2013
Steve
US
3.0 / 5Good
"Not good enough!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is more like a motel than a hotel. The vanity was taped together by a wide tape. The air conditioner was too loud to allow me to sleep. The staff was courteous and friendly, though.
Genuine Expedia guest review
Other trip Oct 27, 2013
amany
US
5.0 / 5Outstanding
"Great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had an error with my reservation and the management went above and beyond to work with me and make me feel comfortable.
Genuine Expedia guest review
Other trip Oct 15, 2013
JB
US
5.0 / 5Outstanding
"Bring your own Pillows"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pillows are very small and only three to a queen bed. Breakfast a bit expensive. Lovely lobby.
Genuine Hotels.com guest review
1 night trip Oct 3, 2013
deborah
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great stay, staff were very friendly and helpful. The only complaint, which is not really a complaint as it had no impact on our stay, is that there was no extractor fan in the bathroom which meant that it steamed up when using the shower or bath. All in all a great hotel and it is worth a 5 out 5 all round.
Genuine Expedia guest review
Other trip Sep 16, 2013
Stewart
US
4.0 / 5Excellent
"Nice hotel. Lacking beds."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was nice & clean. My only complaint is the memory foam platform beds were hard as a rock. I am not normally picky about beds, but this one was just miserable. The floor would've been just as comfortable.
Genuine Expedia guest review
Other trip Sep 12, 2013
Amy
US
5.0 / 5Outstanding
"Great rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable. We have stayed in this hotel several times, very accessible to restaurants and shopping.
Genuine Hotels.com guest review
1 night business trip Aug 28, 2013
David
US
5.0 / 5Outstanding
"THIS is the place to stay!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It may cost an extra $15-20 per night to stay, but it is WELL worth the money. This actually may be one of the nicest hotels I have EVER stayed in. The staff is literally over the top in customer service. The breakfast they serve was fantastic and the rooms were VERY clean. Clean enough that my 3 year old and 8 year old chose to sleep on the floor! We stayed here on a road trip coming back from the beach. Could not have been more pleased. Did I mention the staff?? I mean seriously, I would LOVE to have these people working in my business for me. There are a lot of business types that stay here, but my family, including 3 kids under the age of 8, felt right at home. The pool is small.....but who cares. It was clean and nice. And seriously, the lady that waited on us at breakfast could not have been more helpful and welcoming. I wish I would have gotten her name so that I could mention her. As far as the bar next door, it looked closed to me when we were there.
Genuine Expedia guest review
Other trip Aug 31, 2013
Tyler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Room was on the small side. Decor was very dark, did not feel cheery or pleasant to be there. would not stay there again. The plumbing lacked .
Genuine Hotels.com guest review
1 night trip Aug 17, 2013
Diane
US
5.0 / 5Outstanding
"My Go-to Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Anytime I visit Jonesboro, I always book this one. It is in close proximity to the school which is helpful during football season and homecoming. It also very clean and beautiful. The staff is always professional and courteous. The price is reasonable for the accommodation. I will continue to book there in the future.
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
L. Hamilton
US
5.0 / 5Outstanding
"Great place to stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very Clean!! Great Staff!! Great Breakfast!! Will stay there every time I'm in Jonesboro!!!
Genuine Expedia guest review
Other trip Jul 19, 2013
A Traveler
US
5.0 / 5Outstanding
"very friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great. The staff was friendly and very helpful. The room was very clean and comfortable.
Genuine Expedia guest review
Other trip Jul 15, 2013
Jennifer
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed one night, nice room comfortable bed. The indoor pool was very small And hottub was not working which was disappointing.
Genuine Expedia guest review
Other trip Jun 25, 2013
Shawna
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
love staying at this hotel; so wish I could afford the rates on a regular basis.
Genuine Hotels.com guest review
1 night business trip Jun 16, 2013
RWC
US
4.0 / 5Excellent
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We arrived At 4 in the morning. We were given our room right away and asked if we needed late check out.
Genuine Expedia guest review
Other trip Jun 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice and super friendly staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Every hotel staff member we encountered was very friendly! The only complaint I have is how small the pool is. There were two children and two adults in the pool and since it was so small, we didn't feel like there was room for us unless we want to sit and not swim. Also, the hot tub was broken. Great location, comfortable rooms, very clean/nice hotel.
Genuine Hotels.com guest review
1 night trip Jun 14, 2013
Chelsea
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just stayed one night but it was nice and we enjoyed it. Will def be back.
Genuine Hotels.com guest review
1 night trip Jun 8, 2013
Christy
US
5.0 / 5Outstanding
"Good For A Family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We had three rooms and all were just fine and clean. The kids enjoyed the pool, even though it wasn't that large. We were able to eat on the patio adjoining the pool and I was pleased with what I ordered from the menu.
Genuine Expedia guest review
Other trip Jun 11, 2013
Lizz
US
5.0 / 5Outstanding
"Jonesboro college trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice. Would be better with complimentary breakfast
Genuine Expedia guest review
Other trip Jun 10, 2013
terry
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great place to stay will stay there on my next visit......
Genuine Hotels.com guest review
3 night business trip May 31, 2013
Tony
US
5.0 / 5Outstanding
"It was great!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My husband and I stayed the weekend while our daughter was at the UDA camp at ASU. Our room was very nice and clean. The rest of the hotel seemed very nice too. You could see the nightclub from our room's window, but we were not disturb by it during our three nights. If we return to Jonesboro, we will stay at the Hilton again.
Genuine Hotels.com guest review
3 night trip May 31, 2013
Dance mom
US
3.0 / 5Good
"one problem, but good hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall a very good hotel, but the shower hardward malfuntioned and couldn't be used. Other than that, very good place to stay.
Genuine Hotels.com guest review
1 night business trip May 30, 2013
Brian
US
5.0 / 5Outstanding
"Great for everyone including the granddaughter."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Cant wait to stay here again. only one complaint, the beds were extremely hard to sleep on.
Genuine Expedia guest review
Other trip May 22, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Bed was a little hard for my liking and a/c fan louvers were not adjustable, cold air was blowing directly on me as I lay in bed. Breakfast was good, and so was dinner room service.
Genuine Hotels.com guest review
2 night trip May 15, 2013
A Traveler
US
5.0 / 5Outstanding
"nice hotel but $$$"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great service and great rooms. Recommend to all
Genuine Hotels.com guest review
1 night romance trip May 15, 2013
Kyle
US
3.0 / 5Good
"Nice hotel, not too concerned with customers' need"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We prepaid for one night, but could not get a second night two days later, due to university graduation in town. So, we stayed in a nearby town. Then, we couldn't get a room on our reservation day until 1:00 PM although many people had checked out before 10:00 AM. And, both the university graduation AND the funeral we attended started at 2:00 PM, causing us to rush to Paragould and be late for the funeral service. We realize your normal check-in time is 3:00 PM, but how are people supposed to clean up and get dressed for occasions starting earlier?
Genuine Expedia guest review
Other trip May 18, 2013
Bud
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews