It was not a bad stay...the rooms were clean and well maintained..The staff was also helpful..my son became sick and the night manager searched high and low and found me some tea bags..that was a plus..If I had to stay again, I would..the free breakfast in the morning..yea..just skip it..just grab coffee and muffins on your way to where ever your g […] oing..! Read moreGenuine Hotels.com guest review
There were no face cloths in the room, nor was there even a blanket on the bed in early February on one of the coldest nights all winter. There was also an open closet in the room, making the room a lot less attractive.Genuine Hotels.com guest review
We stayed for a night and it was very comfortable, what stands out is the decor. It's really cute, pool is not cute though and breakfast is not great. To stay for a night is perfect if you aren't using the pool.Genuine Expedia guest review
"Clean classy room, fast maid"
I love this place enjoy my stay will return in the future.Genuine Hotels.com guest review
""Home away from Home""
When we travel to Long Beach area to see family, we always stay at the Studio Inn and Suites. The facility is close to the airport, shopping and dining options. Also, the Downey Memorial Space Center is just across the street(great for kids/adults). My wife is disabled and the room we reserve is perfect for our needs. The bed is at the perfect height, […] room is large and easy to manuver wheelchair, bathroom is also very roomy with roll-in shower, toilet and sink which are perfect for our needs. The staff is always very helpful, accomodating all of our needs promptly and professionally. We have stayed approximately 10 nights so far and can't wait to return. Read moreGenuine Expedia guest review
Great business stay! Not much close as far as restaurants but convenient enough.Genuine Hotels.com guest review
"Nice hotel. Very close to Kaiser Downey."
This is the 3rd time we have had to stay at the Studio Inn and Suites due to extended hospital visits. We have been grateful to have a comfortable place to come to after long days at the hospital. The staff are ways friendly and helpful. The continental breakfast is perfect for a quick meal. The coffee is wonderful! And the rooms are always clean! And […] if all of that isn't enough, they have great rates! Thank you! Read moreGenuine Expedia guest review
I came here after reading the good reviews. This place is flat disgusting! Not only did I get my rental get broken into! The rooms will make you vomit. The pillows where yellowing inside. HOTEL MANAGER: Clean pillowcase DOES NOT EXCUSE the yellowing inside, the beds have stains where you lay your head. WHACK!!! Im getting sick just writting this. I […] was awakened by a cockroach on my leg in the middle of the night!!! I tried to change rooms but the fron counter guy with heavy heavy accent just laughed at me. This isnt funny, this is America and we demand quality, even at $90/ night. I highly recommend you avoid the troubles and go somewhere else. This place is plain sick!!! Sorry Hotel people, please clean your rooms!!!! Please be friendly, And when a guest asks for another room, please understand what they are going through, we pay good money for a safe clean room!!!! I feel its my duty to leave this for others to avoid what ive gone through!! Read moreGenuine Hotels.com guest review
Because the wall was so kind of thin we were could hear everything from the next room and it was SO awkward LOL. Without that, everything is cool with both of us, I'd comeback if they consider to fix about the wall, or else if i'll have a business trip, I'd love to come back. But if i'll come back with my boyfriend, maybe not :DGenuine Hotels.com guest review
Been here twice. Always clean. No complaintsGenuine Hotels.com guest review
"Bring your blankets"
Although the hotel was basic. It was very clean and well keep up. The blankets on the beds are paper thin. The heater worked great. Rooms are almost sound proof. I would stay there again.Genuine Hotels.com guest review
"Great night stay"
I thought the quality of service and room was Grrreat! It was very convenient for me. If you are looking for a quick stop for no more than two ways and from a reasonable price. This is the place.Genuine Hotels.com guest review
"New motel. Value for the money"
Nice motel. I recommend to stay there if you have a car.Genuine Expedia guest review
Stayed here for a second time and it was great again although the bedding is sparse.Genuine Hotels.com guest review
"Good place to stay if you're on a budget"
The bed at the room I stayed in has to be the most comfortable bed I've ever slept on, it was modern and clean on the inside, came with mini fridge and microwave oven. The electricity was out on the smoking rooms so I had to stay in a non smoking and had to step outside to smoke but other than that my week I spent there was pretty good, the surrounding […] neighborhood isn't the best so I was nervous at first ,but I had no issues. I would stay here again if I was on a tight budget. Read moreGenuine Hotels.com guest review
I have read many reviews of people saying the pictures and descriptions on the internet are different than reality when they get to their hotel. That is NOT the case here. We highly recommend this hotel. It is small and cozy, but let me tell you, this place is clean. We loved it and will never hesitate to stay here again.Genuine Hotels.com guest review
"Good place to stay!"
Small place but well located. Breakfast is nothing more than muffins and toast, fortunately, there are lots of places to eat nearby. Check in was a mess. The desk clerk asked for my credit card (I assumed for incidentals as usual) Then she charged the card to my room AFTER I told her I booked through Hotels.com. The morning clerk wasn't much more help. […] Usually my check in process is all the interaction I have with hotel staff. With all that, i would still recommend a stay here. Read moreGenuine Hotels.com guest review
All night we kept hearing people fight; people were going up and down the stairs in the middle of the night. We were downstairs and we kept hearing someone having sex upstairs all night. It was a terrible experienceGenuine Expedia guest review
We took 2 rooms for 4 nights, carpet in our rooms were old but we saw that they were replacing carpets in other rooms. Breakfast was very basic so when I spoke with the desk guy, he stated that city has some rules to add more items, and to satisfy the rules price will go up for rooms. Drive to LA and Hollywood were 30 mins around 9:30 in the morni […] ng Read moreGenuine Hotels.com guest review
Does not deserve the money. Bfast is a joke. Ac is old.Genuine Hotels.com guest review
"Close to freeways"
It was a good location between attractions.Genuine Hotels.com guest review
it is quiet,clean,nice.great for the price.Genuine Hotels.com guest review
"short but sweet"
Only stayed 1 night, but it was clean, quiet and good neighborhood. I would definitely say stay again.Genuine Hotels.com guest review
"Great room for the money...."
Everything was great except that the room needed a blanket. With the equivalent of two sheets, it was cold at night and I had to grab towels from the bathroom to cover up.Genuine Hotels.com guest review
"Not worth it"
We arrived at the hotel late in the night and the front desk took 15 min to show up and then they gave us a room that smelled like spices but we were so tired we didn't want to get another room. The shower was broken to a where the point you had to take a bath not a shower. We kept calling the front desk and no one answered.Genuine Hotels.com guest review
"Cute, Friendly, Convenient"
I stayed two nights here and was very happy with everything about it. It was really close to the metro bus AND the green line. It's not too far from some good restaurants and a shopping center, although it's not close to a market. I had to take the bus a little bit down to get to Firestone blvd where there's a Ralphs and more restaurants. The desk receptionist […] was super friendly in a sweet, modest way. The room was clean although the air from the conditioning system seemed to get trapped behind the short curtains and stay there but it was okay because I wouldn't have wanted it to get cold since we didn't really have blankets. We had a thin comforter and a sheet. I didn't mind since it wasn't cold but if it was cold, it would've been a problem. Otherwise, we loved having a flat screen tv with a clear picture and good cable stations. The continental breakfast was standard. Would've been nice to have some water in addition to coffee or juice. But overall, I loved this cute little hotel, the service, and the location. Read moreGenuine Hotels.com guest review
"Served its purpose well"
Stayed here for work. Location was perfect for my work but still not too far from downtown or the beaches. It's close to a shopping center with some big name box stores and there are lots of places to eat nearby. Overall my experience was quiet and clean which is all I really wanted. The beds are a bit hard and all you get is basically a sheet on your […] bed. The covers are real thin. But overall it was a fine experience and a good competitive price for the area. Read moreGenuine Hotels.com guest review
"Good Overnight Stay for Business"
The location was perfect to get us to work on surface streets the next morning. It was very quiet where we stayed (corner of the second floor). The room was equipped with a frig and microwave plus a large flat screen TV. It was a great value .Genuine Hotels.com guest review
The Studio Inn & Suites is a very clean and well kept hotel. We enjoyed our 5 day stay. The hotel staff that we met, lobby personnel as well as the housekeepers, were very nice, pleasant, and helpful. It is also in a beautiful area of Los Angeles. If i ever visit L.A. again I will be staying at the Studio Inn & Suites again.Genuine Hotels.com guest review
"Nice hotel. Can tell they upgraded recently."
Went all over LA and this hotel was good distance to everything. At first you might get uneasy with location but its decent. The hotel is upgraded and staff is nice. Room is clean. Overall if you plan to be out all day and just sleep there is great.Genuine Expedia guest review
Very comfy and clean, very good customer service. In an over all great area.Genuine Hotels.com guest review
"A hotel just for one night"
The hotel was ok for one night. It's small, it's not close to the downtown, it's cheap, the breakfast is terrible.Genuine Expedia guest review
"okay for a short stay"
okay for a short stay, nothing fancy, feels safe, had some issues with microwave working intermittently, disappointing because I had food to heat. The sink was slow to drain. Owners just need to handle maintenance issues and comments would be much better.Genuine Expedia guest review
The hotel wasn't close close to everything but I choose to be far away at the beginning so it wasn't a bad surprise. The staff is nice, the room was clean. The only negative point is the sink in the room and no in the bathroom.Genuine Hotels.com guest review
"Constant Room Shifting"
Booked for 4 night king bed.After the first night the AC Stopped working and I had to call up the reception.They informed that I will have to wait until the next morn for them to repair and that they can accommodate me to one other room. I was shifted to a larger room more spacious double bed but they informed that I need to vacate the room early next […] day before 10. With a family of a 2 yr old kid it is technically not possible to leave half of my stuffs at one room and carry just a handful of things. I had to shift most of my belongings. Next day I contacted the reception and asked if I can continue my stay for the rest of the three night in the new room. I explained that I have a 2 yr old kid and I have literally moved 80 p.c of my stuffs. I was surprised to hear that they will not be able to accommodate me in the new room because that is a “suite" and I need to pay extra $25 per night to continue to stay. This room was spacious but does not include a kitchen and no way it was a 'suite'.. After much discussion they accommodated me on a 1st floor room. But I was left wondering why I was not allowed to stay in the temporary room at the same price. With my experiences earlier any hotel management would have upgraded me free of cost considering the inconvenience caused because of the movement. The front desk also to my surprise informed that I should not be having any problem as they had relocated a lot of guests following the AC problem on 2nd floor. Read moreGenuine Hotels.com guest review
Overall, the experience at this hotel was good. We spent 7 nights here while exploring LA. One day, the A/C broke in half of the rooms so we got a new room as soon as we noticed this. The breakfast was HORRIBLE. The fruit was rotten and we found mold on the bagels. We ended up going to a grocery store and stock up on fruit and yogurt to have for breakfast, […] which we shouldn't have had to spend money on since the hotel offered breakfast. Read moreGenuine Hotels.com guest review
"Staff is terrible"
Won't be staying again. Had to ring the buzzer about five times to wake the graveyard employee who barely spoke English. After a five hour drive, he took his time checking us in which took about fifteen minutes. He didn't seem to mind the fact that it was 3am. Room was very comfortable and clean. Microwave, fridge, coffee, everything you need is in […] room. When it came to check out, I had to struggle again with the staff. Employee on phone told me I had the option of checking out 1 or 2 hours after the normal 11am checkout. I tell him I'd prefer two extra hours. At 12:30 a different employee comes knocking at the door telling to us we must leave. After explaining to him the conversation I had with the other man, he insists WE were mistaken and we leave about ten mins later. Maybe it's because I'm from Vegas and expect high hospitality standards, but this place is awful. You don't blame the customer, especially when the fault was of your employee. They need to consider replacing some of their employees with competent ones. Read moreGenuine Hotels.com guest review
Overall its a good, clean, cheap hotel. The staff were nice. The room we stayed in had a small fridge and microwave. The only thing I didnt like is the breakfast (or lack there of). It was supposed to be continental, atleast have a some cereal. I would stay here again but either bring my own food for breakfast or buy outside.Genuine Hotels.com guest review
"Really Disappointing Hotel"
Not a good experience. The room (number 105) was ok but a little small, you could hear people talking next to you and people walking in the second floor the walls were too thin. The bedspread had some stains that were noticeable. The WiFi was terrible they had 3 wireless networks but in all three i got a poor signal from my room (105) which was only […] some steps away from the front desk. If you wanted a better signal you should go to the front desk to get a good signal, but even with a good signal the internet connection was poor. The front desk staff was not helpful, when checking in they didn't find my lastname in my ID, they thought the word "Expiración" (Expiration) was my last name. Later when some friends came to the hotel and told the front desk they were looking for me the front desk told my friends I was not staying at the hotel. They let my friends wait like half an hour until they found me (And this is not a big hotel). The room was clean but the first day we stayed there the carpet was wet. The bedspread had some stains. And one day they forgot to place new towels in the room, we had to ask for towels in the front desk. The breakfast wasn't good. They only had coffee, muffins, toasts, concentrated juice and oranges (if you had luck you get some apples too). It was disappointing because if you wanted tea you had to make your own in your room, and the breakfast is served in the front desk and you have to eat standing because there are just two chairs to sit. Read moreGenuine Expedia guest review
"Over rated and too far away from L.A."
The room we booked was not the one we got. On the reservation was stipulated that we should have a dinner area and we didn't, then the bedroom was too small. The whole bathroom was not separated from the bedroom, so quite noisy for the children. No laundry. The breakfast was terrible, only some pieces of bread, terrible coffee and some little cakes. […] No space to have the breakfast, you had to take your food back to your room. You can get a better one in a Super 8 Motel. Finally, the location was too far from L.A. I wouldn't recommended to visit L.A. Pasadena is a better location if you don't to spend too much. Read moreGenuine Expedia guest review
"Nice little place"
Had a comfortable stay without the crazy price!!Genuine Hotels.com guest review
"Good hotel, good value"
Room was clean and updated. Only complaint that there wasn't a real comforter or blanket on the bed, only a thin bedspread and a sheet. I like a real blanket.Genuine Expedia guest review
We have been travelling around US for 3 weeks, and all hotels has been found and booked at Hotels.com. So far everything has been Perfect but this hotel is the only one I will not consider to stay at again. Staff where ok. shall not complain about them, but when we where about to go to bed, we discovered a really big not so Nice Brown stain at the bed […] sheet, this is the kind of thing you don't want to experience at a hotel room, and this is why this review is negative. We got a New sheet, but anyway the night was kind of ruined. Read moreGenuine Hotels.com guest review
"Perfect location and price value"
The hotel was close to everything we were interested in; staff always helpfull ; and clean rooms.Genuine Expedia guest review
"Clean and Quiet"
I was very happy with cleanliness of room and comfort of bed. At check-in I asked for a ground floor; was told none available. I asked for handicapped room; all taken. Of the 4 nights I was there, my car was the only car in handicapped parking stall; never saw activity at the two rooms adjacent to those stalls as I passed to climb the stairs. Second […] nite, fire alarm kept chirping; at 3 am I called front desk to complain-had trouble getting phone to work; staffer came and removed unit-it was never replaced. First morning made coffee in room; housekeeping didn't cleanup around coffee maker to leave fresh coffee or cups for second morning. Third morning still not done.After climbing down stairs and walking to front desk to complain because phone didn't work, staffer brought coffee and cups to my room. The refrigerator froze my food and ice tea I placed in there. Needless to say, I was less than happy. I have stayed here before and had a good experience the other time. Maybe it was just a fluke. Read moreGenuine Hotels.com guest review
My stay in Studio Inn was very good. The hotel was easy to locate. the staff were very friendly and helpful. The hotel was accessible and few minutes walk to shopping outlets and restaurants. My family and I enjoyed our stay in the hotel and would definitely come again. However, the housekeepers often forget to put in toilet papers which we usually […] receive when we ask. Read moreGenuine Hotels.com guest review
"Disappointed with this one"
Will not be staying here again. Room had an overpowering air freshener that immediately gave me a headache! Refrigerator did not work but they did exchange it for another. Room was extremely small with table placed right in front of a/c which completely blocked the cool air. Had to ask for additional roll of toilet paper as they don't leave you one […] and one of the days the power went out for over an hour while we were getting dressed in the morning. The power failure was only at the hotel and was a real inconvenience as it really threw our schedule off for that day. Read moreGenuine Hotels.com guest review
"Nice place for budget vacay"
Easy check in & out. No shuttle to LAX :/ but parking is free, the staff was friendly. Room was decent. Just a funny old person smell (smoking room king bed 214). Stayed for 5 nights. AC worked wonderful, smal pool but its something. Small fridge and microwave also included in my room. Many restaurants down Lakewood Blvd & on Firestone blvd there is […] cvs, in&out, red box, wells fargo, enterpirse! Neighborhood was quiet and i felt pretty safe. Oh and did i mention I only paid 79 per night! Definitely coming back to suites Inn! Read moreGenuine Hotels.com guest review
"Worse hotel I ever stayed!!"
We had a horrible experience. We walked in to our room and it didn't have toilet paper, we called the front desk asking for some and 30 min later we still didn't have it, so my husband went to the office to get some. The floor was not clean at all, and the sheets were with a lot of hair. The next day at 6 AM the power went off and we lost the air-conditioning […] and had to take shower and back in the dark because it didn't come back until we left at 9:30AM. Do not waist your money with this hotel!!! Read moreGenuine Hotels.com guest review
Response by Studio Inn and Suites Please accept our apologeis for the inconvenience that was caused to you during your stay at Studio Inn and Suites. And thank you for bringing this issue forward as I have already talked with all front desk personnel about the issue mentioned above and we are certain this will not happen again. About the lights going out, our electric company was doing some work in the area and for that reason, the light went out but we were able to rent a generator that fixed the problem within minutes. Hope you can give us another chance at showing you all the improvements we have made since you last stayed with us.
Rooms are all modern (stayed in 3 different) Very clean, quiet and safe. Worth the extra $25 a night over local "cheap" motels. WiFi is so-so, no blanket on bed. However lots of clean towels and amenities.Genuine Hotels.com guest review
Response by Studio Inn and Suites We are happy to know that you enjoyed your stay at our Downey property. As you were able to see all of our rooms have been recently remodeled. The area is really safe and we do have a twenty four hour front desk that could have easily provided you with any of our warm blankets. We hope that you were able to enjoy our free services such as Wi-Fi, parking and continental breakfast. Finally, we hope you will be able to say with us next time you are in the Downey/Los Angeles area.
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