"Good location in central Seminyak."
Good location in central Seminyak. Suites are good size for families. BYO drinks as this hotel charges significant premium.Genuine Expedia guest review
"The Haven seminyak"
Stayed in a one bedroom suite, apart from the silicone in the bathroom being a bit dirty the room was excellent. Staff at the hotel were extremely friendly and helpful. Has 4 pools which 3 of don't get alot of sun so water is pretty cold. In a good location close to everything. Would stay there again for sure.Genuine Expedia guest review
"The Haven is just that!"
Cannot complain about this hotel nor any of it's services (save the price of a G&T from the front bar). Paid a low rate and managed to be lucky enough to get an upgrade to one of it's suite rooms. Smiling staff everywhere. Like most hotels your level of satisfaction depends on your level of expectation and whether your demands are realistic. Breakfast […] was included and was quite nice with a wide variety to choose from. Close to the beach if that's what you want. Sit back and relax or go as hard as you want from this hotel. Read moreGenuine Expedia guest review
Hotel was well located and staff were very friendly and helpful. Room was clean and covered all our needs. Food was good although not the best we had in Bali. Really enjoyed the live music daily. Would stay againGenuine Expedia guest review
Wasn't bad the place was very nice the only downside is the couldn't find me the extras I wanted out of the roomGenuine Expedia guest review
"good hotel away from hustle and bustle"
Stayed in The Haven for 3 nights last week in the 1 bedroom suite. Room was clean and very comfortable. The swimming pool for the suites were also quiet and away from the hotel pool which was more crowded. The place just gave you a zen feeling. Only complaints were that the suites were quite a long walk from the hotel entrance and that the climbing […] out of the bathtub was quite difficult. Something about the design of the bathtub just seems different from other hotel bathtubs. Read moreGenuine Hotels.com guest review
We stayed for one week in this hotel during this week we could not use our door key three times. We also had to get someone in to look at the safe as it would not work. Another problem th airdonditioner needed attention twice.the worst problem was they forgot to give us an early morning call the day we were leaning. We ask about a transfer to the airport […] it was going to cost 25us$ We have already paid for another week and hope it is better. Read moreGenuine Expedia guest review
great hotel, the hotel staff were really sweet to send a birthday cake as I was celebrating it over the holiday, very thoughtful - appreciatedGenuine Expedia guest review
"Good hotel overall but lackluster breakfast"
The hotel is nice and has a decent swimming pool. Nice restaurants close by and is quite close to Seminyak beach. But its breakfast is really lackluster. Almost nothing tastes any goodGenuine Hotels.com guest review
"Expected more of it"
My first stay with The Haven was great, therefore I had rebooked it again for my second stay. My fiancé and I are really disappointed with the service. Upon arrival, we have upgraded our standard room to the higher class . Expecting it to be better, but I found someone’s nail on the bedside table which showed that they did not clean thoroughly. The […] curtain was not working as we could not shut it properly, we called them to fix it, and we waited quite long for them to come. We could not even take a shower as of the curtain was half opened. Just things after another, they are lack of service. The staff are friendly, but I think they need to check the room thoroughly. On our last day, before heading out to the breakfast buffet, I have called the reception to make sure that my luggage would be in the lobby once I have finished my breakfast so that I would be able to head out on time or even earlier. Unfortunately, when I was in the reception checking out, my luggage were not there. They even did not have a clue about it too. Waiting for about another 20-30minutes, it finally showed up. It also looked like there was only 1 bell boy as he showed up with few other guests’ bags. I had recommended The Haven among my friends, and they are actually disappointed too. Although the hotel is in a great location, and I had received excellent deal, I won’t be staying there again if I visit Bali due to my last experience. Read moreGenuine Hotels.com guest review
Pleasant stay. Convenient location, friendly staff, comfortable room. Good value for money.Genuine Expedia guest review
Clean hotel, helpful staff,well appointed rooms. Very centrally located yet very quiet, Caters to all needs with hotel rooms, suites and Villas for larger groups.Genuine Expedia guest review
"Great value, exceeds my expectations :)"
Upon check in, they said our room is not ready so they upgrade us to suite room and i love it!! Staff and service were great. Rooms are clean and very nice! Just bring a universal charger for your gadgets :)Genuine Expedia guest review
Very nice hotel and convenient, especially now Double 6 road and paving has been upgraded. We stayed in the one bedroom suites which are lovely, roomy and big balconies with daybedsGenuine Expedia guest review
"Great Location and good hotel"
The hotel is located on the busy "sunset Rd" where the shops are and a short stroll down Double 6 Road to the beach and other resturants.Genuine Hotels.com guest review
"Great value for money"
perfect hotel for a budget holidayGenuine Hotels.com guest review
"My experience at The Haven"
Staff are just wonderful, very helpful and happy to please you with that perfect smileGenuine Expedia guest review
"New hotel, nice pool & amenities"
Had a great stay here, the hotel looks great, all new. Staff weren't as good though.Genuine Hotels.com guest review
"Not as good as the first stay"
The first time we stayed at the hotel we had a suite. However this trip we booked a hotel room and was very disappointed. The room was sparsely decorated and not sound proof. I did not manage to sleep the first night because of the noises from the street and people talking as they walk pass the building. We manage to get upgraded to a suite the next […] day which made our stay a little better. If you are used to 5 stars standard, you will be disappointed. Read moreGenuine Hotels.com guest review
Close to amenities, ie shopping, restaurants etc. Would recommend the hotel to others who like the modern comforts. Polite staff who are very helpful and provide great tips and information.Genuine Expedia guest review
Great hotel friendly staff excellent facilities in a great spot for all your needs whilest in bali would come back and recomend highlyGenuine Expedia guest review
"Nice but dont bring your Debit card!"
This is a flash hotel in Seminyak.....the staff are very friendly and helpful.The rooms are clean and modern.However I would not stay there again as there was a few annoying issues. For some reason housekeeping knock on your door three times a day even though the rooms been made up.Similar happens with the minibar......Also as i was travelling with […] only a debit card this caused some problems.Any room service i ordered I had to pay for straight away.....I've never had that happen anywhere else....not a real problem but annoying. Also on my third or fourth day they decided (half hour after restocking),that my minibar had to be removed??????again annoying....this was followed by a phone call and a note under the door urging me to come and pay for the minibar.....why was this not acted on when i checked in?????...........overall just anti-relaxing. Read moreGenuine Expedia guest review
"Onto the Good Shoping Street & Restaurants"
Its was overall very comfortable StayGenuine Hotels.com guest review
Booked a 2 room suite, room ver large and spacious with large living room in between both bedrooms. Room is basically 1 room suite with adjoining twin room. Was a bit sceptical booking a very modern style hotel in Bali as I usually stay somewhere more traditional, but really liked the place. Comfortable beds, nice balcony with TVs in all rooms to keep […] kids occupied. Hotel pool areas were nice. Food from restaurant is good, suggest you stick to main restaurant for breakfast rather than the small restaurant which feels less organised at breakfast. Location is great for shopping and eating in Seminyak, and only 10min walk to beach if you like that sort of thing, but the beach is pretty dirty and not so nice at Seminyak. All on all a great value stay and would highly recommend The Haven. Read moreGenuine Hotels.com guest review
"Good but not great"
Very comfortable bed. Checking in and out seems to be a long complicated process it takes a long time, the reception staff seem unorganised. The hotel is nice it's very big and the room we stayed in was lovely. Good and drinks were a bit on the expensive side for Bali. Was avoid one night hotel to stay close to shops etc but probably wouldn't stay there […] for an extended period. Read moreGenuine Expedia guest review
"Haven was heaven"
Loved staying at the Haven. Saff were very friendly and service was great.Genuine Expedia guest review
Hotel was very clean gardens superb staff very freindly location great the bar was just great food good had a great stayGenuine Expedia guest review
"Great hotel and well managed."
The staff are very welcoming and accommodating. Good location and it has all the amenities close by.Genuine Expedia guest review
I would recommend this hotel to anyone. Friendly staff, great front of house and a great pool area.Genuine Hotels.com guest review
"Awesome Location and a Great Place to be At"
Had a great time at the Hotel, was quite nervous when I made my booking online for this Hotel. Didn't know what I was getting into as it was my first time in Bali. Anyway booked online and landed up at the hotel after heavy negotiations with the Cab/Taxi Dirvers. The best thing to do is to find the amount charged at the Booking Counter and then negotiate […] with the cab drivers waiting out, it definately will be cheaper that the pre-paid booking charges. It takes approx 25 mins to reach the hotel in traffic but the sight are beautiful. Hotel is situated in one of their shopping districts so everything is all round the place, shops, bars, restaurant etc. Brilliant location for sure. Was amazed when I entered the hotel, brilliantly well done. Was immediately escorted to the reception where I was welcomed warmly and the process was smooth. The rooms were excellent as well only thing their AC's had an issue which they were not able to rectify. The cooling was restricted to only a certain area in the room so had to call for a fan in middle of the night. But the service at the reception was too good. Dewa alongwith 2 more guys were able to help me with all my queries and direct me to the right locations. Had food in the evening at their restaurant again great service and lip smacking food. Though found the quantity to be less in comparison. Barring the AC issue the service was just too good. Overall had a great time at this place and will be back here for sure. Read moreGenuine Expedia guest review
"Very happy and completely satisfied."
Great location,friendly staff, will definitely return.Genuine Expedia guest review
"My second visit to Bali"
Hotel is quite nice. We were given a room with twin beds for the first night and then transferred to one with a king size bed for the remainder of our stay. The second room was larger and the air con didn't seem to be as effective. Staff did try to adjust it but in the end it didn't make a difference. The walk to the beach isn't too bad, but I found […] the beach quite dirty. Tried to go in for a swim but there was too much garbage floating around me. Hopefully that will get cleaned up. Very disappointing that Bali would have a beach like that. We noticed a machine grooming the beach in the morning and then later there was some raking--but not enough. Not sure what can be done about the garbage in the water. Surfers didn't seem to mind though. The hotel club area at the beach is okay, although the washrooms there are marginal at best. The staff, (Adi I think) was super helpful and accommodating. As usual in Bali, there are many peddlars peddling their wares and are a bit annoying. Fitness room at the hotel is small. Activities organized daily, but no yoga. Read moreGenuine Expedia guest review
Beautiful hotel, we stayed in the back hotel area and it was much nicer than the front area as it has 3 pools to choose from!Genuine Expedia guest review
"The name says it all!"
I love my stay at The Haven. Staffs are friendly and helpful. Nice hotels and awesome view. Swimming pools are to die for. Location wise is excellent, very accessible from the main road yet not too noisy. So many shops around for shopping, groceries, eateries and spas! Walk to the beach is around 10 mins. I must thank the management for their extra […] effort- it was my friend's birthday and when we got back to our room there was a birthday card with a birthday cake for her. Such pleasant surprise and overall a divine experience! :) Read moreGenuine Hotels.com guest review
What a fantastic hotel. Excellent service, excellent restaurant, excellent facilities!Genuine Expedia guest review
"Good access to shopping area & the beach"
It's located at the convenient area, at the center of Seminyak. you can go for shopping easily and also it's good access to Seminyak Beach as well.Genuine Expedia guest review
We found the staff helpful although sometimes they did not understand everything you asked. But overall we were happy with our stay.Genuine Expedia guest review
"Our Haven Experience"
Myself and my 15 year old daughter had booked at the Haven Hotel on a no change/no refund reservation. After a flight cancellation forcing us to commence our holiday one day late, the Haven was very accommodating in rearranging our reservation at no additional cost to us. We were welcomed late evening with a free upgrade to a deluxe suite, This was […] lovely as the suites are at the back of the Hotel and just a few minutes walk to the beach, with many restaurants to choose from along Double six whilst sitting in beanbags and watching the magnificent sunsets, that is after you have visited the many array of stalls and cafes lining both sides of the street on the way there. The staff at the Hotel are gentle and professional people and stop as you walk by and make small talk taking a genuine interest in your day. The Head Chef serves up some wonderful meals and meticulously checks on the buffets and mingles with the guests to ensure great service. We had a late flight and although check-out is noon, the Haven made us feel welcome to use their facilities, loaned us towels for the pool, and looked after our luggage until our transport arrived. Great experience, good hospitality, great location, would definitely stay there again. Read moreGenuine Expedia guest review
"We enjoyed The Haven."
Had A good time, Staff were very friendly. Position was great but not close to beach. Breakfast was enjoyable. Only thing is if u are after a suntan the pools didnt get much sun, but really i only have good things to say. Thank for everything.Genuine Expedia guest review
"Hectic time at the haven"
I only had a debit Visa card and therefore they removed my minibar without telling me why. Even when a friend put a credit card to my account they still did not restore my minibar. The staff were effusive but basically didn't seem to know what they were supposed to be doing most of the time. It took forever to fetch bowls, spoons etc for breakfast and […] they had to be requested. No one seemed to be in charge. The hotel was noisy, not peaceful. Read moreGenuine Expedia guest review
"Good; but can get better..."
Back from a week's stay at the Haven suite.. Overall rating - Good Amongst the busy Kuta area..Nearness to shopping.. Not ideal for a quiet getaway.. Excellent room; staff with resonable English. Sharp edges with all the furniture..With kids be careful Good pool facility, especially for children if you stay in the suites.. Room service menu - BAD; No […] kids menu at all..Low point of our stay.. But fantastic morning breakfast with variety - was included in our stay.. Sabeen (hotel restaurant) - Good food; Live band - reasonable. Lounge facility for the suite users.. Fantastic Wireless internet - OK for mails; not for anything faster.. Be careful not to tamper the seal of the mini bar items ..Be careful with kids around !! Local calls made (whether it got connected or not) got charged - a "not-so-good" experience when you check out !! Read moreGenuine Expedia guest review
Very good serviceGenuine Hotels.com guest review
"Best value hotel, Top Location - a true "haven""
This is my 2nd stay at the Haven - the first time was in a hotel room, and the second time was with my husband and three children in a 2 bedroom suite. It really did feel like a "haven" and was so relaxing. The suite was fantastic, especially with children when you just want to spend an hour "chilling" out in the room. The location is excellent, you […] can walk or get the shuttle down to the beach, and the main road at the front of the hotel has some great shops and the huge Bintang Market to stock up on groceries. Breakfast was lovely and we alternated between the front restaurant which had more hustle and bustle looking out onto the street, and the restaurant by the suites and the pools. I was concerned that the pool area may be too small, but there was always plenty of room and it felt like we were in our own private villa. With a four year old we could relax as she was always in our sight in the pool. The staff were very pleasant and friendly. The only negative was that our air conditioner kept breaking, but the maintenance staff would come and fix it. Other negative was that the wi-fi was terrible, it continually dropped out so that was very frustrating. Apart from that, I think this is the best value hotel. Lovely modern rooms, nice staff and fantastic location. Great for couples and young families... but if you are looking for the typical "Aussie" pool bar rowdiness.... try somewhere else! I will definitely return. Read moreGenuine Expedia guest review
We love the hotel, our stay, everything!!!! The room very clean, modern, all facilities in very good conditions. The service excellent and always willing to help you out. The beach facilities very nice too. We really recommend the hotel and would love to stay again. The restaurant foor very good an breakfast too.Genuine Hotels.com guest review
"The Haven is a haven"
Stayed in the hotel section for 11 nights in two rooms (4 people). First night we had problems with the A/C was eventually moved and the bedding for the kids was not right (double instead of two singles), was move again- this time they got it right, and we had interconnecting rooms. The A/C was on 24/7. Apart from that, the hotel was fabulous. Staff […] were very friendly and always smiling. There was a 'guard' out front to help you cross the road. Pool was beautiful- swam at least twice per day. There is even an undercover section. It had a warmmer part and a cooler part. Perhaps it was a bit cold for some, but I liked the cooler part (still would have been about 28C). Breakfast was fabulous. May be a bit repeative after a while, but we still enjoyed it even on the last day. All the taxi drivers know where it is and how to get to it. The tour operator out front was reasonable (comparable with others on the street). There is a supermarket about 250mtr north on left side. Outside this supermarket, there is a good DVD shop. There is an honest and reasonable money exchange about 200mtr north of hotel on right side of road. BTW, if trying shaddy exhange places, use rubber bands on the bundle of notes. They dont like it as they can't cheat you and will either refuse the transaction or inform you of the real exchange rate. Read moreGenuine Expedia guest review
very good hotel in a great spot for everything aroundGenuine Expedia guest review
"The Haven, Seminyak"
The service and friendliness of the staff at The haven was wonderful. They did everything you could think of and more and always with a smile. The location of the hotel was quite good, especially for shopping in Seminyak. The departure lounge is also a great idea, and we had a complimentary upgrade to a suite which was fantastic. the only complaint […] I would have is that the Haven is a relatively new hotel but is unfortunately showing signs of wear already. Our suite had a minor leak in the roof (which leaked into my bag!) and there were water stains and bubbling of the gyprock/paint on the ceiling in the living area. The cleanliness was excellent though Read moreGenuine Expedia guest review
"Great place, super location"
Worth paying a little more for a suite - heaps more room!Genuine Expedia guest review
The hotel was lovely, the facilities great and well the staff were more than happy to help. The breakfast that they offered inclusive was really lovely with many options to choose from. A couple of negatives were that the room was quite noisy as it was on the busy Legian Kaja strip, I would request a room closer to the back of the hotel next time. Also […] the pool only remained in the sun for the morning, as it is shadowed by the building, but I would definitely stay again and would recommend this hotel to others. Read moreGenuine Expedia guest review
"Relaxing and enjoyable"
Very relaxing hotel - helpful and friendly staff. Have stayed thee 3 times now and will stay there again.Genuine Expedia guest review
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