Great new hotel. Loved the room!Genuine Hotels.com guest review
"Great hotel for family"
The people at the front desk were very nice and helpful. The affiliation with the parking garage across the street was convenient. The complimentary breakfast was great. I wish that we had a room with a view and there was a big stain in the carpet by the bed. That said, the room was very comfortable and the kitchenette was well equipped. We hope to […] stay here again in the future. Read moreGenuine Expedia guest review
Walls are pretty thin!Genuine Hotels.com guest review
"Hotel for All including the family pet"
Hotel conveniently located to old port. We walked everywhere we need to visit. The public parking is a big bonus because of the limited parking in this area of Portland, ME.Genuine Expedia guest review
I was pleasantly surprised at the overall quality... I will definitely stay here in future visits.Genuine Expedia guest review
It was an amazing place...Genuine Hotels.com guest review
for what they charge, room service would be nice. Maid kicked us out of our room to clean cause her shift was ending.... seriously???? Had to pay for parking also, huge thumbs down for that Breakfast buffet was awesome tho, props for that, otherwise, for that kind of money, I'd rather stay in the heart of PortlandGenuine Hotels.com guest review
We came on a very busy Valentine weekend. Our room overlooked the bay and we really enjoyed the modern updates throughout our room. The other thing that really made us fans as guests, was the curteousness of the staff towards our puppy. Everyone on staff was super sweet to us. I will be returning to Portland this spring and I will undoubtedly be staying […] at the Residencey of the Marriott. Read moreGenuine Expedia guest review
"Good place to stay"
Overall great place but bring your own pillow! I can usually sleep on anything but those pillows are so big your neck hurts. No movie channel either? whats up with that? stuck watching whatever was on.Genuine Hotels.com guest review
I really liked the location. Everything we wanted to do was within walking distance.Genuine Expedia guest review
Great place near the waterfront. pool was not working not working we were told because someone dropped shampoo in.Genuine Hotels.com guest review
My wife and I enjoyed a quick overnight break during our recent Christmas visit to Maine, We loved our studio room and the general amenities of the inn. Even though there were many families staying due to the Christmas break, our room was still quiet. There was a snow storm overnight so the food delivery truck was late to show so the morning buffet […] was limited to those who showed close to the cut off. While not in the heart of the Old Port, the location is fine and easy to walk to several dining options. We would consider for another stay. Read moreGenuine Hotels.com guest review
Have stayed here three times and it is never disappointing.Genuine Expedia guest review
"This hotel has a serious problem..."
Although the location and the condition of the hotel is adequate, the overall quality of hotel service is very poor. The quality of service was so bad that the front desk officers were not trained enough to process check ins and check out properly, with lack of understanding of guests. While the room service workers were very kind and generous, the […] main officers at the front desks were very irresponsible about what the guest has requested. Read moreGenuine Hotels.com guest review
Good location, convenient to old downtown, nice furnishings, great breakfast, nice little bar, overall very pleasedGenuine Hotels.com guest review
"Great for everyone"
Hotel staff were extremely pleasant and helpful. Breakfast great. Location greatGenuine Expedia guest review
"Good time, great location"
I found this hotel to be a great experience and in a great location. Many things are in walking distance. Staff is friendly.Genuine Expedia guest review
"Great home base for exploring Maine"
Very helpful staff. Room was attractive and roomy. View of roof on next building over was disappointing and air exchange was noticeable but not annoying. Really liked the kitchen and cooked a few meals there. Breakfast menu changed slightly everyday and had nice variety. Really liked that environmentally friendly dishes were used--would like to see […] the plastic utencils replaced with washable ones. Lobby/bar areas were comfortable. Pool area was clean. Nice location--we walked everywhere. Read moreGenuine Expedia guest review
We were happy to learn that it was a suite even though we were only staying one night. Having the fridge and microwave actually came in handy! We had a great stay and would definitely stay at a Residence Inn again!Genuine Hotels.com guest review
"Almost like a B&B"
All around excellent hotel.....a great location, staff were friendly and pleasant, free shuttle back and forth to airport---we checked out, stored our bags at front desk, and came back at 6:30 that evening for the shuttle......the complimentary breakfast is a real breakfast, with something for everyone--including eggs, bacon, good coffee--what bonus […] this all was. The best part of our experience here was the room...not your typical hotel room. It was comfortable, interestingly laid out, totally clean, an excellent bed, and a terrific water view out to Peaks Island. We'll definitely come back to this hotel next time we get to Portland. Read moreGenuine Expedia guest review
nice. convenient. very,helpful staff. will come backGenuine Hotels.com guest review
This hotel was awesome. It had some bad reviews and I don't know what those people were talking about. The rooms were huge and extremely clean... They had Paul Mitchell products for you to use. It had free breakfast everyday and free dinner several nights and beverages available all day long. I was extremely impressed.Genuine Hotels.com guest review
Friendly and helpful staff. Good value for money. Will go back on next visit.Genuine Expedia guest review
"Fun in South Portland"
Great location & easy to walk everywhere. Awesome staff; helpful & friendly.Genuine Hotels.com guest review
"Friendly staff, spacious suite"
Everything worked as expected. The bed was clean and comfortable, which was the most important factor for us. Surrounding area was quiet. Heating, ventilation and air conditioning system worked quietly. Breakfast was free but limited choices. We arrived at 7:00 PM, tired and didn't want to go out for dinner. The hotel hosted an evening social with enough […] snacks that we skipped dinner. Found street metered parking (free after 6:00 PM) around the corner, so the hotel refunded $12 because we did not use the parking lot. Read moreGenuine Hotels.com guest review
"Overall Great Stay"
We typically stay at the Hilton but it was booked. We stayed here and it was to our benefit. Our room was bigger, breakfast was great with enough variety to please my whole party. We were still in walking distance from the Old Port. We will definitely stay again!Genuine Hotels.com guest review
I am extremely picky about hotel rooms and usually try to stay in only 5 star places but that was not an option in Portland. However, this hotel was great. Clean, plenty of room, kitchen space was nice, and amenities were fine. It was a bit off the area where the shopping, sight-seeing and restaurants were but still within walking distance for most. The […] breakfasts were so-so but since the rooms have kitchens I recommend buying what you want and eating in the room. The front desk staff was friendly, courteous and helpful. Read moreGenuine Expedia guest review
Great hotel in a wonderful location! We would stay there again!Genuine Hotels.com guest review
"Near downtown nightlife easy to walk to"
Very enjoyable and relaxing and breakfast amazing and goodGenuine Hotels.com guest review
"Great hotel - just don't stay on the 1st floor!!"
My husband and I stayed at this hotel as a little getaway...fist night away from three kids in over 4 years! It was clean, and although our room had a faint wet dog smell when we first entered, we were willing to overlook that. The overall feel of the room was great; however, we ended up getting maybe 2 hours of sleep that night due to a loud whistling […] sound that frequently occurred, as well as a loud rumbling/banging in the walls (a/c system?? pipes??). We debating changing rooms, but by the time it was unbearable, it was 2am and we were tired and didn't feel like getting up, getting dressed, moving bags, etc. We kept thinking "this has to stop". It didn't. All that said, the reason I give this hotel a 4 was because once we discussed this with the manager the following morning, he was very sincerely apologetic and took 1/2 off of our bill. Although it was a tad big annoying that when we said we had some loud noises during the night, he said, "Oh, the whistling??" so obviously it's a problem they've had before. He also suggested not to stay on the 1st floor next time we come, as that is where the whistling occurs (randomly, every few months??). Even after that horrific night of sleeping, we would stay again because we were well taken care of when we voiced our issues, all of the staff were exceptionally nice and it was in a great location for our needs. Just NOT on the 1st floor! Read moreGenuine Expedia guest review
the staff was awesome at this hotel.....Genuine Hotels.com guest review
GREAT LOCATION, MY WIFE AND I ENJOY THIS HOTEL. THE HOTEL HAS EXCELLENT STAFF, AND FRIENDLY BREAKFAST CREW. WE ALSO ENJOY EASY PARKINGGenuine Expedia guest review
"Big rooms are always nice with the kids"
It was a nice hotel but the neighborhood seemed a little sketchy. It was safe but we were farther away from the shops and restaurants than I thought we would be.Genuine Hotels.com guest review
"High standards, comfortable hotel"
My husband and I had a lovely two nights in Portland, staying at the Marriott Residence Inn. Very comfortable and accommodating. All the amenities of a long term stay, that we still enjoyed even on our brief visit - fridge, microwave, etc. - and nice appliances too - stainless steel and clean and new. Bed was cushy, bathroom spotless, really comfortable […] and attractive sitting area. Highly recommend Read moreGenuine Expedia guest review
"Very nice hotel!"
Excellent - extremely clean. Appeared to have just been refurbished. Lots of amenities like free coffee, candy, breakfast.Genuine Expedia guest review
very helpful staff from the bartender to the front desk, parking next door very reasonableGenuine Expedia guest review
"Close to the harbor"
Very nice place, nice people and amenities. Within walking distance of downtown/harbor.Genuine Hotels.com guest review
"Great stay in Portland."
Within walking distance of all the food and shops in Old Portland but just far enough away from those too. Very comfortable, modern and clean. Very convenient parking with in/out priveleges.Genuine Expedia guest review
Helpful, welcoming staff; very accommodating with our toddler; great breakfast.Genuine Hotels.com guest review
"Nice Place - Bad Food, Terrible View"
The room was good and clean. Staff was nice. However, the hotel's view of the bay is overlooking what appears to be an industrial area. Neighborhood is safe and walking distance to the main cafe areas. The free breakfast strictly closed at 9:30 am which everyone was miffed at. Hello - tourists get up late. So there was a lot of rushing to get food that […] was just plain terrible. The waffle mix they use is laughable. The the sausage was shockingly bad. We had a cargo box on the top of our SUV so had to park it outside in the city lot only one block away. Weird requirement was that I had to take a take new tag to put on my mirror every morning. This was odd because there was no color difference. Why not just put the date of expiration on the day that I was departing as opposed to go through that motion in the morning. Bureaucratic synapse elapse. Read moreGenuine Hotels.com guest review
"Great family vacation hotel."
The hotel is situated by the water at the edge of the old town. It's not cheap but its nice and new. The staff were excellent, friendly and helpful. They had a shuttle that was able to pretty much take you where ever you wanted when ever. Highly recommended.Genuine Expedia guest review
Did not have a roll away bed.Genuine Hotels.com guest review
"Nice, quiet room a couple blocks from the Old Port"
Room was large and the kitchenette was very nice. Room was very quiet. Nice walk to the Old Port. Staff was friendly.Genuine Hotels.com guest review
"great location - GREAT hotel!"
We stayed here for one night on our way to another location in Maine. The hotel was GREAT! Clean, comfortable rooms and beds. Strongly enforced quiet hours - so you're sure to get a great night's sleep there! And the staff was fantastic. The girl working the front desk when we checked in was a huge help! She made sure we were able to get something good […] to eat - even though it was late when we checked in. Would definitely stay here again!! Read moreGenuine Hotels.com guest review
"Portland residence INN"
Cleaning staff entered room the morning of our checkout and woke us up. No bill processed as of AM of check out.. needed to stand in line to get final bill.Genuine Expedia guest review
"A Wonderful Hotel Experience"
Professional staff that did everything to make our stay pleasant. Free shuttle service and breakfast superb. Beautifully appointed suites that reminded us of homeGenuine Expedia guest review
Though I was on vacation with my daughter, this would be a really great hotel for a business person. Im had a suite with a waterview. The kitchen in the suite was quite nice, better than I have seen in mose residence Inns. It actually had a 2 burner glass top stove. - Not much of a view though. The breakfast server down stairs was quite good. There […] coffee that was available all day long was extremely good. Would I stay here again. Very much yes. Oh also great staff. Read moreGenuine Hotels.com guest review
wished i booked a water view room. whats the sense in buying a room in a water front hotel and end up with a view of cement walls. i asked and was not able to upgrade to a water view room. :(Genuine Hotels.com guest review
Very pleasentGenuine Hotels.com guest review
"Would stay again!"
The only complaint I have is that while we had a water view, we were on the second floor, so it was obstructed and very noisy. Breakfast was packed, so we went out, but it did look good. I appreciated the free coffee and water and happy hour!Genuine Expedia guest review
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