"Could be better"
TV has no cable tv and no remote control. The view is amazing and the room is clean, but the reception office was kind of desorganized and dirty. Too much light in the room, and not enough sheets for the bed.Genuine Hotels.com guest review
Response by Hotel Paradise Costa Rica thanks for your comments for us will be a commitment to serve you better next time atte Fernando gutierrez administration
El hotel es muy lindo y ecológico, la vista es espectacular, los precios son económicos,el lunar del lugar depronto es que esta lejos de San josé y otros sitios de interés pero depronto para ir y descansar y tomarse unos dias de relax el hotel es magnifico.Genuine Hotels.com guest review
Response by Hotel Paradise Costa Rica gracias por su comentario para nosotros sera un compromiso brindarle un mejor servicio la proxima vez atte Fernando gutierrez administracion
"FUYEZ !! LAMENTABLE !!"
LE PIRE HOTEL DU PAYS! La vue est belle, mais la localisation catastrophique, aucune signalisation premettant de le trouver en moins de 45 min voir 1 h de recherche dans un labyrinthe de ruelles escarpées. A vous faire renoncer si la reservation ete remboursable. Le pire hotel du pays mais pas le moins cher! Pas de restaurant, supplement pour la vue, […] pas de "vrai" petit déjeuner (juste café et quelque morceaux de fruits), Hotel à vendre, on sait pourquoi! THE WORST HOTEL IN THE COUNTRY! The view is beautiful, but catastrophic location, no sign to find it in less than 45 to 1hr research in a labyrinth of steep streets. To make you give up if reservation was refundable. The worst hotel in the country but not the cheapest! No restaurant, they charge for the view, not "real" breakfast ( just coffee and some fruit pieces ), hotel for sale,we know why Read moreGenuine Hotels.com guest review
"Excelente la estancia"
Muy satisfecho con el servicio.Genuine Hotels.com guest review
"Buen servicio al cliente."
Muy cómodo y buena atención excelente vista de todo San José, la habitación muy limpia. Les falta tener mas cobijas hace mucho frío.Genuine Hotels.com guest review
"El hotel está descuidado"
Estuvo regular, tenía mayor expectativa por ser una cadena hotelera, la piscina estaba sucia, las áreas de cerca de la piscina, como "mini bares" y comedor estaban desordenadas.Genuine Hotels.com guest review
El hotel no esta mal, pero es un verdadero problema llegar alli. Los GPS no lo ubican, te dejan en la mitad de la nada. Hay tres vias para llegar pero el GPS solo te da una, y no esta completa, hay que seguir por lo menos un kilometro subiendo lomas para llegar al hotel casi que adivinando. La otra via es por un barrio espantoso que da la sensacion […] que te van a atracar, y la mejorcita (que el barrio no es muy bonito tampoco) nadie te dice que existe. Lo cierto es que cuando superas el trauma de llegar alli, la vista casi que compensa la mala experiencia. Estuvimos dos noches, el desayuno del primer dia fue ESPECTACULAR, el segundo dia el chef no fue a trabajar y solo nos dieron cafe y tostadas. Los cuartos no tienen a/c, estan limpios, las camas son comodas, y hay baja presion de agua en la ducha. Read moreGenuine Hotels.com guest review
El desayuno, la mayoría del personal y la vista hacen de este hotel una estancia espectacular. Breakfast, most of the staff and the amazing view make most of the staying very memorable!Genuine Hotels.com guest review
Una excelente vista del valle central, buen servicio y privacidadGenuine Hotels.com guest review
El hotel no esta mal pero esta muy mal ubicado incluso taxistas no lo conocían y nos perdimos las dos noches que nos quedamos ahí. Los tours no nos recogían en el lugar y teníamos que pagar taxi para el traslado lo cual nos salía igual que al quedarnos en otro más céntricoGenuine Expedia guest review
"Excelentes trabajadores, pero el hotel no tanto"
Todos los trabajadores son muy amables y serviciales. El hotel necesita mejorar la calidad del desayuno, los ingredientes son los mas baratos y menos apetitosos que se pueden encontrar. No me gusta como tienen animales encarcelados en jaulas. El hotel es hipócrita es su política de ser "verde", por un lado quieren ahorrar agua para ser "verdes", pero […] por el otro lado usan vasos y platos desechables que ademas no son reciclables. Read moreGenuine Hotels.com guest review
"Vista excelente, piscina descuidada"
La vista excelente, muy cerca del centro de San Jose. La piscina estaba sucia y no la pudimos utilizar. Las camas muy ruidosas y poco cómodas. Bastantes facilidades dentro del hotel como wifi, tv cable, llamadas internacionales. Nunca vimos el Spa,Genuine Hotels.com guest review
"Lindo, pero un poco lejos"
Para quien desea alejarse del ruido de la ciudad.Genuine Hotels.com guest review
"Beautiful and affordable"
03/03/15 Tabitha A Auburn, Maine
My husband and I stay here every time we are in San Jose. The view of San Jose simply cannot be beat, especially at night. The hotel is situated high up on a hill with fresh air and a nice cool breeze. The grounds are surrounded by a fence and there is 24 hour security, making it feel very safe. My nine year old son loves it because there is plenty of space for him to play outside, and he likes swimming in the pool overlooking the city. The rooms are very clean and many of them have breathtaking views. Al, the owner, and Fernando, who works at the front desk are incredibly friendly and helpful, and they speak good English. On my most recent trip my friend and I decided to have dinner at Valle Azul, a very nice Italian restaurant just up the street. Fernando called the restaurant, made our reservation, and arranged for someone to come pick us up, making things much simpler for us. For the value, this hotel is unbeatable. It's a wonderful place to unwind and relax.
"Good bang for your buck"
02/25/15 corford Alberta, Canada
This hotel was 30$ a night and 50$ a night for the view that overlooks San Jose from the top of the hill. It has the most amazing view because of its height in the mountain and at night you can see the whole city lit up beneath you. Breakfast is included and so is wifi and also.....you get free phone calls from your room to US and Canada!!! That's amazing. The staff is nice and found us a good reliable private driver to take us around. The only thing I wasn't too happy about is the distance it takes and the uphill climb to get from the city to your hotel. I found it annoying to go to the hotel and drop things off and then head back into the city. The view makes up for it and there is a nice restaurant or two a few minutes walking distance that overlooks the city as well and has a dance floor and strobe lights. Some local vendors were open late nearby as well. The hotel needs some upgrades and I prefer newer hotels so I wouldn't go again, but you have to see the view from up there and the staff is lovely.
"Great view, helpful staff--thanks Fernando!"
10/29/14 billsto Kokomo
The staff is very friendly and helpful--I planned a lot of day trips with their help and advice, and my son and I had a great time. The hotel is a ways up on the mountain on the southwest side of town, and not near the airport or the city center. For the money, you can't beat it--it has a great view of the valley, there is a restaurant nearby and the bus stop is just a couple blocks away. If you want an actual experience of Costa Rica, with great scenery, helpful people, bus and cab rides, and local food, then this is a great place and you'll have a good time there.
10/15/14 Alannah1690 New York City, New York
We stayed here 3 nights and it was perfect. Nice and quiet, beautiful views everywhere you looked! The area is quiet but there are a few resturaunts within walking distance, and the bus to the city is just down the road. It was cheap and easy to take to and from the city. Our room was nice and clean, breakfast was good, and coffee all day. Fernando at the front desk was very nice and helpful with any questions we had about anything. Definitely recommend this place if you are looking for a nice spot out of the city.
"Stay above the world in this hotel with incredible views!"
07/29/14 Kcasper11 Tacoma
The lights of the entire San Jose region will sparkle below you at night when you stay in this hotel up in the hills above Escazu. The place is set up nicely with the balcony rooms offering quite expansive views. Many rooms have buildings in the way of the views or they don't have views so make sure to get a balcony room if possible. Although the office lounge area offers unimpressed views so you can sit in there and enjoy the views if you want to pay less for your room and not worry about a view while you sleep! They serve free breakfast that is very basic but it's nice because there aren't nearby restaurants without having to go down the huge hill. We enjoyed our stay so much that we returned and enjoyed it again a week later and still loved this place. Two things to note- the pool is tiny and isn't a priority as it's kind of cool at this elevation, but check out the view from the pool anyway- it's just beautiful there! Also, for some reason this hotel didn't come up as Hotel Paradise on my GPS and it took us hours to find it. It comes up as a Best Western so you should keep that in mind as you search for it- we ended up visiting several other Hotel Paradises (it's Costa Rica- of course every hotel can call themselves paradise!! But the other ones we saw were definitely not as nice as this one.) It's a great place if you can find it- we just say and stared out at the view for hours! Enjoy!
"Hotel with amazing view on San Jose"
07/24/14 Mara K Leon, Nicaragua
Very nice, clean hotel with friendly staff. The staying in the hotel we were enjoying a lots. It was too much beautiful and relaxing place, that we didn't wanted go outside from the hotel. The hotel has very nice view, you have feeling you are in sky, or in some plane who just landing.
"Great view of San Jose"
07/03/14 Rick M
Great view of San Jose and surrounding mountains/volcanos. Staff is very attentive and supportive. Rates are very reasonable. We have brought mission teams from our church in Texas the last three years to work with the CCA church in Alajuelita and we will be back again next year.
"''Beware'' Don't stay here."
04/13/14 downtown100 Phoenix, Arizona
If your staying any more than one night you'd have to be crazy. If your staying for a few days following cosmetic surgery change your plans. Bad area of town, small rooms, dirty, smells terrible, didn't speak English. I had nine days scheduled for an after surgery retreat. I got in at 10 p.m. and I was so shocked I almost cried. By the next morning I was gone.Went on line and found a fantastic place for 10 dollars more a night. To say this place is bad is an understatement. I am not a negative person but have to be honest and say this is worst than a ''MOTEL SIX''
"Wonderful place to stay"
02/20/14 Jan D Bluffton, South Carolina
This was a great place to stay. The staff was very helpful, our room was cleaned everyday, The breakfasts and the coffee were very good with a good variety . You cannot get a better view it is truly amazing. I will stay there again.
"Million dollar view, extremely helpful staff, at best price in Escazu"
02/06/14 cshwnsley new york
Honestly we cannot believe the value you get at this top of the mountain lodging. The view alone is with more plus the rooms are clean and top notch. Great strong wi fi. Fernando went above and beyond in answering our questions and making us comfortable. He is a great resource for any needs you may have. Cannot overstate the fantastic views and how much we enjoyed staying above the hustle and bustle of San Jose which is just a short cab or bus ride away.
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