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Located in Houston (Galleria), Aloft Houston by the Galleria is close to The Galleria, Galleria Mall, and Williams Tower. Also nearby are Gerald D. Hines Waterwall Park and Schlumberger Headquarters.
Aloft Houston by the Galleria has an indoor pool and a 24-hour fitness facility. Complimentary wireless Internet access is available in public areas and an Internet point is located on site. Business amenities at this 3-star property include a 24-hour business center, a meeting/conference room, and limo/town car service. Dining options at this business-friendly hotel include a bar/lounge and a snack bar/deli. The staff can provide concierge services and event catering. Additional amenities include a nightclub, multilingual staff, and gift shops/newsstands. Guests receive complimentary transportation including an area shuttle within 3 mi and a shopping center shuttle. This is a smoke-free property.
The 152 air-conditioned guestrooms at Aloft Houston by the Galleria include safes and coffee/tea makers. Beds have down comforters and premium bedding. Complimentary wireless and wired high-speed Internet access is provided. 42-inch LCD TVs are equipped with premium digital channels. All accommodations provide desks, ergonomic chairs, and speakerphones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer showers, designer toiletries, and hair dryers. All units feature refrigerators and complimentary bottled water. Additional amenities include complimentary weekday newspapers and irons/ironing boards. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
The hotel is nice and clean and the service was great!Genuine Hotels.com guest review
It's always nice to return to the Aloft on Westheimer, in Houston. Close to the Galleria, many restaurants, gas isn't expensive about 3 blocks away, easy access to 610 and Sam Houston Toll..Genuine Hotels.com guest review
Response by Aloft Houston by the Galleria We are so happy that you enjoyed your stay and thank you for your feedback!
"Location is great... BUT..."
The LOCATION is great! The first impression walking into the hotel was great! I loved the chic decor of the first floor (lobby, bar, dinning). The staff (night-shift) were very friendly. I thought I would be in love with this place. Then I walked into my room... The room (including the bathroom), I thought, was pretty spacious. The hotel provided free […] bliss products which was nice. However, it was kind of odd seeing a coffee maker in the bathroom area... Also, the room doesn't have a central a/c and instead it had a big noisy a/c unit 3 feet away from the bed. If the a/c is off it's too hot and if the a/c is on it becomes too cold; which then results in a restless night bundling up under the covers. When I woke up the first thing I noticed was the collection of dust on the furniture... I hadn't noticed it at arrival because it was night and it was dark.... The stay at this hotel wasn't what I was expecting at all. Read moreGenuine Hotels.com guest review
Response by Aloft Houston by the Galleria Thank you for your feedback about your stay. We're glad that you enjoyed it. Our rooms are very spacious and limited where we place items so your coffee maker should have been setup in the closet area in its own display. I sincerely apologize about the dust in your room that we missed after our room refresh and we have corrected this issue in all rooms. Thank you again for you feedback.
"another great Aloft experience"
I stay at Aloft every chance I get. The rates are very competitive and in a price range I am comfortable with. The rooms are very comfortable with great beds, sheets, and the air conditioning gets as cold as you want. Great bar in the lobby and across the street from West End pub which is a nice local bar. You can walk to the Galleria, although I never […] made it there. Read moreGenuine Hotels.com guest review
We stayed at the Aloft Houston and really enjoyed our time there. The hotel was attractive, comfortable and the staff was very accommodating. The pool table is tons of fun, the bar (although sporadically staffed) was a great addition, and the location is great (close to the highway and the Galleria). The only area of improvement I would recommend is […] a better pool area (it was pretty underwhelming and shallow-literally) and an outdoor seating area that is not facing the street. I was searching for a private space outdoors that was serene and relaxing (like many poolside areas or outdoor patios can offer). I wonder if there's room on the roof for a seating area since the views aren't half bad. Just a suggestion. Overall, it was a great stay and I'd totally recommend it. Read moreGenuine Hotels.com guest review
I guess I expected a little more from a W hotel but the service was excellent!Genuine Hotels.com guest review
"Great hotel and good location"
My family enjoyed a nite at Aloft, room was nice, clean and good location, close to galleria. A little problem was TV remote control, didn't work well. I would come back this hotel for sure, Great *****Genuine Hotels.com guest review
"Great hotel to stay with ur dog. very friendly."
Staff very friendly , helpful, & polite. Very nice towards people with dogs. Excellent experience.Genuine Expedia guest review
Response by Aloft Houston by the Galleria Thak you for your comments and we are glad you enjoyed your stay!
They were doing construction at the hotel during our stay. It wasn't too noisy, just mildly inconvenient. Worst part was the musty smell when the AC turned on.Genuine Expedia guest review
"Trendy but not homey/functional"
Pros: great location, right near the galleria and tons of great restaurants. Helpful staff, very friendly and welcoming. Valet parking available. Indoor pool. pets allowed. Restaurant/Bar in lobby open until midnight. ATM inside hotel. 24 hour "refuel" station with snacks and drinks. Reasonable rates considering such a great location. Fitness center. […] Very trendy design that looks hip and trendy. Nice big televisions in the room. Room service available. Great views of downtown Houston. Cons: Old rooms re-vamped in a very contemporary, modern design...cute but not warm and cozy at all. Room felt like a dorm room. Cheap furniture and poorly designed shower that leaked all over the bathroom through the shower door. The bathroom light bulb went out which we reported and it was not fixed during the housekeeping visit (how hard is it to change a light bulb? We had to shower in the dark.) lumpy comforter and old sheets with a mediocre mattress. Indoor pool is tiny and dirty. We took one look at it and decided not to swim. Parking is $18/day or $24/day to valet. If you choose to park yourself, you can only park on the upper levels of the garage. Read moreGenuine Expedia guest review
Response by Aloft Houston by the Galleria Thank you for your feedback and we apologize for the maintenance issues not being corrected in a timely fashion. Our name Aloft gives you a sense of what our ooms are designed and inspired to be, a Loft type room that has transforrmed in an urban setting. We have addressed the shower leaking in the room and very happy that you let us know about. Again, we sincerely apologize and thank you for your feedback.
"Excellent hotel w/ great view of the Galleria area"
It was a great experience, the staff was very polite and attentive. One of the most modern, beautifully designed hotels I have stayed in. Overall, it was an excellent experience. I would definitely go back!!Genuine Expedia guest review
Response by Aloft Houston by the Galleria Dear Valued Guest, We certainly appreciate the time taken to provide feedback regarding your stay. We truly appreciate the kind comments as we strive for excellence in serving our guests. We hope that you return and look forward to your next visit.
I live in East Texas and work out of the Houston Galleria twice a month. I have been looking for a home away from home. I think this hotel would have been PERFECT if not for the bed. The layout of the room was wonderful. Very different from a every hotel I've ever stayed at. The staff was wonderful. All of that being said I had major issues with two […] things. The first was having to pay to park at the hotel. I've already paid the standard rate just to stay at the hotel and they didn't even offer a hot breakfest. The second issue I had was the comfort (or lack of) of my bed. The mattress was very thin and not new at all. Because the mattress was thin and stiff the bedding did not fit very well and was impossible to keep the sheets from moving around. The hotel also has a very slow internet connection and limited TV lineup. Read moreGenuine Hotels.com guest review
"Quiet place to rest and relax"
I found the hotel to be just what I needed in a weekend stay. The bathrooms were nice and clean and the bed was very comfortable. The front desk staff was friendly and welcoming.Genuine Hotels.com guest review
"Loud Noise from Nearby Bar at Night"
All was good except the load noise from the bar nearby till late after midnight!Genuine Hotels.com guest review
Response by Aloft Houston by the Galleria Dear Valued Guest, We truly appreciate you taking the time to provide us with your feedback. Although out of our control, the noise from the bar across the street can be an annoyance. They host several events throughout the week that we are unfortunately are not informed of. We do hope you allow us another opportunity to host you again. If you should return to our hotel, please request upon check-in to be placed on the side of the building opposite of the location of the bar. This should alleviate the noise should the bar be hosting events during your stay. Thank you again for your feedback.
"great location, nice rooms"
I loved the hotel, Parking was confusing when I arrived had to park on the 4th level and take the elevator to the 1st floor. Only one elevator was working the other was under maintenance it said. Over all great room and super clean and nice views!Genuine Hotels.com guest review
The place has the modern look but the quality is a one star hotel. Basically, we can hear people talking down the hallway and the elevator. There is no bath tub and a complete shower door, bed is very uncomfortable and very small room.Genuine Hotels.com guest review
Response by Aloft Houston by the Galleria Dear Valued Guest, We truly appreciate you taking the time to provide us with your feedback. We would like to first apologize for any disruptions you may have encountered during your stay with us. We are currently in the last phase of our refresh in which we have added additional rubber door lining to assist in alleviating the noise carried through the hallways. We do hope that you allow us another chance in the hopes that the disruption you encountered with us will be to a minimal if not eliminated. While not having a shower door or tub is certainly odd, this is the concept of the Aloft which makes us unique throughout the hotel brands. We apologize if this was not something that fit with your expectations. While this may not to your satisfaction I would like to suggest trying some of the other Starwood hotels which may be to your liking. Thank you again for your feedback.
"Extremely convenient to parks,Galleria,Restaurants"
Love Aloft properties, price/locations are always perfect. Friendly to my Paleo Diet...provides a perfect fusion of Dallas and Austin:)Genuine Expedia guest review
"Probably never again"
Yeah there was a bloodstain on my pillow and a cracker between my sheets. I picked this location because we had a last minute repair crisis at home, but I think I would be irritated if I had expected more than a dog friendly night of sleep. So glad I didn't need more than 12 hrs there! Most uncomfortable pillows I can remember in a US hotel, and a light […] shined through the blinds all night-- so much so that I thought it was morning when I woke up at 3 AM. Not my fave. Read moreGenuine Hotels.com guest review
Response by Aloft Houston by the Galleria Thank you for your feedback and we apologize the issue you encountered concerning the cleanliness of your room. Thank you again for your feedback and welcome you back in the future.
"Honest hotel staff"
Hotel was clean; nice atmosphere and love the decor in the lobby area. I had lost one of my earrings in my hotel room and could not find it. We left the room to go take care of business and the staff came and straightened and cleaned our room. Lo and behold my one earring was sitting on top if the sink! Thank you Aloft for not only having honest employees, […] but for having a nice place one can sleep at during business or leisure activities. Read moreGenuine Hotels.com guest review
"Worst Aloft I've stayed out"
Service was not what I would expected. Waited 15 mins to even be greeted. The rooms are sparse and the elevator was broken. The only ice machine is on the first floor, so it's a long trip to get ice. There was a lot of construction so my hope is they get better, but for the price you can stay at a much better WestinGenuine Hotels.com guest review
Response by Aloft Houston by the Galleria Thank you for ocmments on your stay and we sincerely apologize for the issues you encountered. Our construction is completed and we've added an ice machine to the fifth floor landing for our guests and our elevators are all working. Thank you for sharing your feedback and we look forward to your return.
Went for a quick vacation with my wife had a great time hotel was very nice and had a great pool area. Only problem was that I got told bar closed at midnight and went down at 10:30 pm and it was closed already. Otherwise ha a great time would go back.Genuine Hotels.com guest review
Well, I decided to book one night since I was performing at one of the Jazz clubs downtown, I was impressed with the appearance and the layout of the Hotel via the website, hence, I've performed in your XYZ Lounge a few years back. Lets see, where do I start, first, the welcome crew in the lobby were very pleasant and informative, then the first thing […] I noticed going up to our room on the 10th floor is that one of the two elevators weren't working, contruction guys would use the same elevator, I take that back, it was a freight elevator we had to share, so it took us literally 3 minutes to get upstairs since everyone used the same elevator. The first thing I check when entering the room is the bed. The bed felt like a Futon, was not comfortable at all. had issues with the remote control, channel select buttons were stuck, had difficulty changing channels. bathroom sliding door didn't close all the way. and here's the kicker, my room is on the 10th floor, I have to go all the way down to the first floor to get ICE??? That is my experience at your hotel. Read moreGenuine Hotels.com guest review
Response by Aloft Houston by the Galleria Thank you for your feedback. Our Refresh of our rooms is completed and we've added an ice machine to the fifth floor landing for our guests. Our elevators were working as one was designated for construction only and we apologize for the delay. Thank you for sharing your thoughts and we look forward to your return.
"Off tha chain!!!"
No complaints about this hotel besides the pricing of there snacks and parking but thats any hotel In the galleria area. They got a pool table right by the lobby its pretty nice.i have a dog n they didnt charge a pet fee just deposit..great view a real friendly people i recommend this hotel to anybodyGenuine Expedia guest review
Response by Aloft Houston by the Galleria Thanks for the review and we are looking forward to your return stay!
"Comfortable and convenient to Galleria area"
This location was perfect for my recent trip to Houston. Plenty of parking, although for a fee. I did not find the lobby at all appealing-- seemed cold, empty, and uninviting, with a forlorn little bar area and industrial vibe. The hotel room was compact but comfortable, had plenty of outlets for recharging electronics, free WiFi, and two free bottles […] of water provided daily. Shower only, but nice Bliss toiletries. Dressing area/closet/bathroom areas are integrated well, so it is easy to make coffee, get clean and dressed in a.m. There is food, snacks, and breakfast are available for purchase in the lobby. Read moreGenuine Expedia guest review
after reading the somewhat mixed reviews, i decided to try Aloft out & and i was very satisfied. i got a great rate, it's in a REALLY good location- right next to the Galleria- and everything was clean and new. i'd go back next time i'm in houston.Genuine Expedia guest review
"One night stay"
I brought a DVD player so that my daughter could watch her movies and the jacks did not work. I went down to the front desk where they provided me with more jacks that still did not enable it to work. So I had an uhappy one year old which made my stay there not so relaxing or happy.Genuine Hotels.com guest review
I thought the staff went up and beyond for me during my stay.Genuine Hotels.com guest review
"Great price, and great location."
The staff, especially Shayla, went above and beyond. She not only shuttled us to and from the resturant and to a bar afterwards, she took our leftovers and put them in our room, since we were going out and not directly back to the hotel.Genuine Expedia guest review
I love the interior design. The planners thought carefully about the needs and desires of their future visitors. I also enjoyed the choice of materials, accessories, and lighting.Genuine Expedia guest review
"Excellent Place to Stay!!!"
Very relaxing and inviting environment. Has everything you would want no matter the occassion.Genuine Hotels.com guest review
"not good if you own a truck or SUV."
It was fine. Bad part if you have a truck or SUV this is not the place for you. The garage height isn't for any big vehicle. Come on people this is Texas. Hello, big trucks. We had to worry about our vehicle being park outside the garage area. So to sum it up if you don't care about your your vehicle you will sleep fine otherwise, you won't. Does not […] look like the pictures they have taken either. If you enjoy IKEA furniture this is the place otherwise, forget it. Read moreGenuine Hotels.com guest review
"nice, clean hotel"
All the workers were very nice, the room was great. Only down was they didn't have much to offer for breakfast, which you had to pay for, and there was not any place near to get breakfast.Genuine Expedia guest review
"Needed Get away"
Initially the room we were in was noisy and warm. We did go to customer service and Demetius was very nice and immediately got us another room. The stay was very nice. I think that guest should know before going that their is a parking fee.Genuine Hotels.com guest review
If you try hard, you can see what they are trying to do, but they didn't succeed. Opposed to making it loft chic, it come across as unfinished dingy. Rooms were SMALL, halls were un-vacuumed, lobby was awkward. Pool was designed to be a lap pool, but it was so short, it was ineffective. Not worth the cost, even with the hotels.com discount.Genuine Hotels.com guest review
"Aloft in the Galleria lives up to the name"
I was skeptical about staying in a hotel with a night club in the lobby but it was the closest one to the office. The way the building is constructed there is nothing to worry about. There is something for everyone in the area as well. Shopping at the worlds greatest mall, foodies will love the food and bar hoppers won't even get blister's on their […] feet they're so close together. Hotel was clean, comfortable and so chic and unique almost like living in a European loft in. I enjoyed my stay tremendously. Read moreGenuine Hotels.com guest review
it was o.k.Genuine Hotels.com guest review
Quality establishment at very affordable rates. Within a block are three great steakhouses, Ruth's Chris was next door. Close to Galleria and located on main drag. Room was quiet.Genuine Expedia guest review
"A sad place to call home"
This property is basically an airport hotel with pretensions of hipster grandeur. For being a new hotel it is already in surprisingly bad shape, with huge scuffs lining the hallways, stained carpets and chipped laminate inside the guest room. The air conditioner is remarkably noisy and the bed--usually a high point of Starwood properties--is not comfortable. […] As other reviewers have noted, the rooms are extremely noisy, especially in the morning when housekeeping staff slams nearby doors. There are many other hotel choices in Houston--chose one! Read moreGenuine Hotels.com guest review
"Great deal for $!!"
Aloft is always clean and comfortable. There's no food service worth speaking of though, and they've installed a cumbersome parking lot pass-through with a mechanical arm -- right in the center of a ramp. No logic of physics here.Genuine Hotels.com guest review
overall a good stay. small rooms but clean and good basic service and facilitiesGenuine Hotels.com guest review
"Great but with some added expenses"
Great hotel, location, style only I wish guests did not have to pay $16 for overnight parking and pay for any kind of breakfast. I feel at least some breakfast items should have been offered complimentary as well as parking. The hotel was dog friendly which was very nice.Genuine Hotels.com guest review
This hotel was in a really good location. Close to the Galleria, and located within a good drive to anywhere in Houston. The hotel itself was decent. Basically an upscale version of your average hotel. Staff was friendly, and helped out when we had questions.Genuine Hotels.com guest review
The hotel was somewhat comfortable but the condition was very worn (carpet, furniture, etc), especially since it had only been open a few years. The biggest issue was the parking lot next door was "party city" about 3 am with cars racing up and down the street and music so loud that it shook the windows on the 8th floor.Genuine Hotels.com guest review
"Weekend get away"
Hotel was ok. Location is nice but its just an average hotel.Genuine Expedia guest review
"Trendy room, weak breakfast"
Hotel itself is trendy and impressive. Yet, the breakfast was disappointing. My guest and I wanted to sleep in and just grab breakfast at the hotel. Well, it was a disappointment. Every item I asked for on the menu wasn't available and that menu was small. This surprised me being that the hotel was so nice.Genuine Hotels.com guest review
It was great! The staff was very helpful.Genuine Hotels.com guest review
Nice place. . Aimed at younger crowd. . Manager seemed a bit eh..but over all fun stay..praise JesusGenuine Hotels.com guest review
Loud. Workers, except for valet, didn't seem to know their jobs. Not enough staff to serve guests. Food from the pick up window in the lobby is ridiculously bad. Location is great.Genuine Hotels.com guest review
Response by Aloft Houston by the Galleria Thank you for your feedback and we apologize for the issues you encountered. We do appreciate you sharing your thoughts on your stay and agian we sincerely apologize.
Great rate and a nice hotel. I was shocked however at the high price to park my car.Genuine Hotels.com guest review
"Business in Galleria"
Reasonable rate, very friendly and helpful staff, comfortable room that was thoughtfully laid out to accomodate a business traveller, great location, VERY pet friendly. Will seek these hotels out in the future.Genuine Expedia guest review
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