It was a clean hotel with friendly staff.Genuine Hotels.com guest review
"Very clean, but noisy"
Very clean room, friendly staff, nice breakfast, but walls are paper thin so you can hear conversations in the next room even if they're quiet. You can hear noisy rooms 5 rooms down. If you can get past the noise, it's a great place. I used ear plugs and slept fine.Genuine Expedia guest review
"Hotel itself is excellent!"
Desk staff was extremely pleasant and helpful, room was excellent, breakfast was varied and tasty. I could not praise this hotel enough for the value provided.Genuine Hotels.com guest review
"picture perfect hotel with excellent service"
My family and I really enjoyed our weekend in the Asheville area, especially our stay here. The coffee and cookies in the lobby were great, although the coffee was empty when I wanted a cup. The very helpful woman working the desk came right over and made a fresh pot and apologized sincerely. My wife and I were very impressed with the superb customer […] service at this hotel. Our family will certainly stay here again! Read moreGenuine Expedia guest review
"Easy on/off Hwy40"
Pleasant staff, not very busy - but it was cold and 'not in season'. No problems.Genuine Hotels.com guest review
We had a wonderful night. The desk clerks were so friendly and helpful. They sent us to just the right restaurant for supper!Genuine Hotels.com guest review
"10 minutes from everywhere!"
My friend and I visited Asheville for the weekend. The hotel was affordable, clean and convenient! It's location is exactly 10 minutes from everywhere- the Biltmore, Biltmore Village, Downtown, and great restaurants!Genuine Expedia guest review
"Nice Hotel in Asheville."
Thoroughly enjoyed our two night stay and would highly recommend to anyone.Genuine Expedia guest review
"Functional, great value hotel for those with cars"
This hotel offers great value for those who just want a place to sleep and rest after visiting Biltmore and Asheville. The staffs are nice. I knew I would be checking late (after midnight), and I called them before hand to let them know. They assured me that there would be someone to let me check in. The check-in staff was efficient and courteous, with […] that authentic Southern hospitality that does not seem forced or manufactured. There's a hand-written note from our housekeeping lady, and although I know that she probably wrote down 50 of those a week, the personal touch is nice. Room is clean. AC works fine. Decor is nothing to rave about, but nothing too kitschy or stale either. Room is surprisingly large for the price we paid. It looks more like a suite, with living quarter complete with sofa and table. Bathroom amenities are the usual Pantene fare, but clean enough. There's a business and fitness center. I didn't use them, but from the look of them they seem pretty functional. Hotel is pretty far from both downtown and Biltmore estate (twenty minutes drive both ways I believe). The location also looks a bit sketchy, especially at night and if you venture further down the road. I would not suggest you stay here without a car. All and all, don't expect the Four Seasons, but I would say this hotel more than holds its own with other 3 - 3.5 star establishments. With the ridiculous price, this place is hard to beat. Read moreGenuine Expedia guest review
The bathroom sink stand had some liquid residue on the front surface, Age undetermined. Near the front corner of the tub on the floor was a fungal growth. Bed was large and comfortable, and closet space adequate. Nice series of lotions.Genuine Hotels.com guest review
"Hotel and Staff were great"
Front Desk staff were very nice and hotel was better than what we paid for it. Breakfast was typical for this type of hotel but had meat and eggs which was a nice surprise. We stayed over a weekend so I don't know if that made a difference. The staff for breakfast kept everything stocked.Genuine Expedia guest review
Me and my husband really enjoyed this hotel. The room was a really good size, not too small and there was a chair and footrest. The pillows were to soft and the walls we're really thin. We could hear kids running up and down the hallways at 8 in the morning. Other than these couple of things we did like this hotel over all.Genuine Hotels.com guest review
"North Carolina Trip for Cyclocross race-Biltmore"
This was my first time with expedia and I was very pleased at the service and the rates. I will definitely use them again and again,Genuine Expedia guest review
"Great hotel with a good view."
Took a weekend trip up to Asheville and would certainly recommend this hotel to anyone planning a visit there. About 10-15 minutes away from downtown, excellent and helpful staff, clean and rooms are perfect size for a couple. The rooms do have thin walls however. And thanks to some inconsiderate guests being loud at 3:00am, I didn't sleep that great. […] But that's my only real complaint. Read moreGenuine Expedia guest review
"clean and affordable"
No complaints! An indoor pool would be nice thoughGenuine Hotels.com guest review
"Nice hotel, terrible beds!!"
Hotel was nice, clean and affordable. Breakfast was good. The beds were awful.Genuine Expedia guest review
"Lemons on 1/10"
Fine except for heat in our room. It was 84 and could not adjust it down. Several others the same way.Genuine Expedia guest review
Clean room, comfortable mattress, staff very helpful, breakfast was good and had variety.Genuine Expedia guest review
"Great hidden gem"
We had a great experience here. We were looking for a nice, quiet place to stay for a few days close to relatives and this place really delivered. The only issue we had was the popularity of breakfast. If you want to get through the breakfast quickly you need to be an early riser, but the staff did everything they could to help you. I would definitely […] stay again. Read moreGenuine Expedia guest review
Hotel had very little sound insulation. I had to get ear plugs after the first night, so I could sleep the second. Could hear people on either side of my room, as well as in the hall, coming and going.Genuine Hotels.com guest review
"Alright hotel, but I won't ever stay again."
First, the good:1) The location is pretty good. A few miles from Downtown Asheville and a few miles in the other direction for Biltmore and Blue Ridge parkway. 2) The rooms were newly renovated and the bed was super comfortable. Now, the bad: 1) the customer service throughout our stay was pretty bad. One day our room did not get cleaned at all. I called […] for new towels, wash cloths, & hand towels. Someone reluctantly brought 2 of the 3, but no wash cloths. I called back down to get the wash cloths and the desk person huffily told me he had already brought me some (like I had apparently forgotten what a wash cloth looked like), then relented and said he would bring me "more". Nearly every interaction we had with the front desk was snarky. This room was too pricey to put up with terrible service. 2) the cleaning crew never restocked the coffee supplies after the check-in date. The front desk grudgingly pointed my husband to the 24 hr coffee station in the lobby for us to get our room's coffee supplies. There are more examples, but they are along the same vein. No southern hospitality in this college town at this particular hotel. Will stay closer to downtown next time at another company's hotel. Read moreGenuine Expedia guest review
"Good value in Asheville area"
This was a good choice in the popular Asheville area, however in a nondescript area and a but hard to spot from the main road. Breakfast area is small and frequently crowded.Genuine Expedia guest review
I had a bad experience from the maid staff. When we return to the hotel after a day out in Asheville, we found our room door open and the heat was set to 86 degrees at 7:30 at night when we left at 9am.Genuine Hotels.com guest review
"only one complaint"
I simply have only one complaint. My daughter had an accident in one of the beds so when we left for the day, I asked the clerk to have her sheets changed. Unfortunately, they did not change them and the room smelled of urine. Yuck!Genuine Hotels.com guest review
"Decent place for a decent price"
It was a good place to stay for a quick trip. The breakfast they included was good with waffles, eggs, sausage, etc available.Genuine Hotels.com guest review
The biggest complaint I have about the hotel is how loud everything was. The first night there was a group of at least 4 people (maybe more?) in the room next to mine. I don't know if they were really loud talkers or if they were just having a normal conversation, but I could hear everything they said. After about an hour and a half of listening to […] them, I finally decided to see if I could get another room. The lady at the front desk was so kind, helpful, understanding, and willing to help me that I feel like her efforts alone made up for the inconvenience. Moreover, she moved me to a suite that had a jetted tub, which was really nice since the weather was so cold. The new room was pretty quiet, but in general, you can just hear a lot of other people while you're at the hotel---ear plugs are a definite must if you're a light sleeper. Other pros to the hotel: complimentary coffee and cookies all day long! Pretty decent breakfast in the morning! Read moreGenuine Expedia guest review
"Best price best location best staff"
The room was clean, the staff friendly, great internet connection, beds are comfortable.... Just far enough away from Biltmore to be quite and easy access.Genuine Expedia guest review
"Two night trip"
Everything was great. The hotel staff was very friendly, the rooms were clean and on par with hotels that cost teice as much.Genuine Expedia guest review
"Very impressed for $ spent"
Everyone was very nice and pleasant to deal with. Breakfast was very impressive. Room was very clean. Some noise from other guests but you get that any where.Genuine Hotels.com guest review
We arrived around 3PM and had to wait too many minutes while the sign-in clerk handled someone on the phone. But after that disappointing beginning it was uphill the rest of the way. The room was quiet, clean, and comfortable. The breakfast the next morning was excellent. My wife who had all but given up on ever finding a decent Hotel was grateful for […] Comfort Inn and Suites. Read moreGenuine Expedia guest review
"Comfortable and clean!"
This is the second time my husband and I have stayed here and both times it was comfortable and clean. They offer a great continental breakfast buffet. Even though there were many kids staying in the hotel, our room was in an area where we were never bothered by the noise. The staff was helpful and friendly. We will definitely stay here again.Genuine Expedia guest review
I travel to Asheville several times a year. This was my first time at this property. Walking in from a long drive and being tired, I was greeted at the front desk by a young, sweet gal named McKinley. What a delight! She was so helpful and friendly it made me forget how tired I was. We chatted for quite awhile and during the conversation, her manager, […] Anthoney, picked up on the frequency of my visits. He upgraded me to a suite at the same price. Very astute business move. I stayed an extra day. The hotel is back off the highway so it is quiet. I also found it to be very comfortable, clean, safe and a great value for the price. It appears to be a newer property and well maintained. Every staff I encountered were friendly and concerned about my comfort and quick to offer any assistance. I really enjoyed my stay and will be back when I visit my daughter again in April. The location is just off of the downtown area so you get a better price for the extra 5 minutes it may take to get downtown - no big deal. For me it is close to my daughter's house. I-40 and I-26 are minutes away. This final part may only pertain to me as I am from Florida and hate the cold. It went down into the 20s while I was there but I was able to set the thermostat in my room with the internal heating/cooling system to a comfortable level. Also, it is the hottest hot water of any hotel I have stayed in. Great for a hot shower to warm up after being out in the Asheville weather. Read moreGenuine Hotels.com guest review
"Nice hotel for the price"
We made a last minute decision a week before Christmas to go to Asheville and at that point, there were few affordable options. We wanted a suite which limited our options even further. The staff was awesome and the room was clean. The location to downtown Asheville was not the greatest. Most trips were 15 minutes minimum due to traffic. However, we […] had a great time and would consider staying in a Comfort Inn again. Read moreGenuine Expedia guest review
Great Checkin, nice people and fantastic breakfast. Quality of breakfast was without compromise. Location is quiet and easy access. PMHGenuine Expedia guest review
very satisfied family accommodationsGenuine Hotels.com guest review
We enjoyed our stay, up until my husband got sick early Saturday morning. The front desk said they would have no problem refunding our money for Saturday night if we couldn't stay, we simply needed to contact hotels.com. I talked to a gentleman through hotels.com, we were able to leave, and received our refund without ANY hassel! I was very pleased […] with the service on both parties part. Thanks so much! Read moreGenuine Hotels.com guest review
"A Great Place to Stay in Asheville"
We stayed here when we came to Asheville to see Biltmore Estate and the Gingerbread Competition at Grove Park Inn. This hotel is reasonably priced and in a convenient location -- right off I-40. The room was very comfortable, large and well-appointed, as was the bathroom. The staff were very friendly and helpful. The hot breakfast was great! We would […] definitely stay here again. Read moreGenuine Expedia guest review
"One night stay"
It wasn't as convenient to Biltmore as we had hoped, but we had no problems getting to where we needed to go.Genuine Hotels.com guest review
"Hotel was great!"
We had a great time. It was super close to the Biltmore and plenty of restaurants.Genuine Expedia guest review
"Nice hotel near our destination."
Loved the room. Good breakfast. Will stay again if we ever visit the Biltmore again.Genuine Expedia guest review
everyone was very nice. the room was large, clean and the bed was comfortable enough. breakfast was nice.Genuine Hotels.com guest review
Excellent hotel for the price.Genuine Hotels.com guest review
"Our go to place"
This is our go to place for Asheville, great price great location clean rooms great breakfast great service.Genuine Hotels.com guest review
Breakfast was ok..WIsh had indoor pool...But overall everyone nice and easy to get to AshevilleGenuine Hotels.com guest review
We arrived for check in very late at night and were suprised that there was someone else also.checking in at that time. Room and stay were great for the rate we paid. Loved the noon check out, due to our late arrival.Genuine Hotels.com guest review
Nice large suite, 2tv's, very convenient to the hiway. Fire alarms work quite well.Genuine Hotels.com guest review
"Nice hotel for an Asheville visit"
The hotel us convenientlt located just off I-40. It is around 6 miles from the Biltmore estate. We found it to be a good location for visiting Asheville. The staff was very friendly & helpful. The grounds & lobby were nice & clean. The room was clean, tastefully decorated & quite comfortable. We had the suite which I would recommend. Overall it was […] a good stay & I will stay there again in my next trip to Asheville. Read moreGenuine Expedia guest review
"Good choice and 10 minutes to Biltmore"
Nice hotel, very reasonably priced and decent location. This isn't the Inn at Biltmore, but it is about 1/4 of the price as well. It was clean, good sized room, breakfast was good and we felt like it was a good value for the money, especially compared to the other hotels in the area which are a bit overpriced in my opinion.Genuine Expedia guest review
"very nice hotel"
I dont know why just only 3 stars i think this hotel worth 5. Very comfortable room and not too far from Biltmore.Genuine Hotels.com guest review
Really enjoyed our stay. Nice place to stay.Genuine Hotels.com guest review
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