My wife and I stayed for two days while visiting nearby attractions. The hotel was very comfortable, and very clean. There are several resturante options nearby as well. When we return we will stay here again, for sure. The front dest staff was very helpful and knowledgable in giving directions. The complimantery breakkfast is second to none and has […] a complete choice of foods, except they did not have grits?? Read moreGenuine Hotels.com guest review
"2 night stay"
Temperature regulated poorly in room. Permanently too hot or too cold.Genuine Hotels.com guest review
"Returning Guest, Great Experience"
Great experience. Only came back because we had a good experience previously in August. Perfect little breakfast and everything was clean. Knowledgeable staff about good local restaurants and shops. Will stay again.Genuine Hotels.com guest review
"I would stay here again"
Very pleasant staff, and accomodations. A little heavy on the chlorine odor.Genuine Hotels.com guest review
"Best find of the year!"
This is a really nice hotel. I was surprised. The staff was very friendly, the hotel was clean and comfortable and well equiped. After staying here, we went to the Gaylord, Marriott and our room there wasn't nearly as nice.Genuine Hotels.com guest review
Overall a good place to stay at a reasonable priceGenuine Expedia guest review
"Christmas vacation here was so comfy..."
The 4th floor was quite and. The hotel was so nice the beds are so comfortable...we loved everything about it Christmas vacation at the BiltmoreGenuine Expedia guest review
Good value for the price. The hotel is clean and the staff were really nice. Location is decent for biltmore estate visit as well. Room was a little tired but it wasn't anything that a fresh cot of paint can't fix. Other than that, I would recommend this hotel and stay here again.Genuine Expedia guest review
Breakfast was sub-standard. Card key was unreliable. No closable curtains. No eye level signage at driveway turn.Genuine Expedia guest review
"Fantastic Stay and Great Location"
We had a great stay! Everyone was very nice. The front desk female on duty when we arrived was super friendly. She recommended some great places to eat and called a cab for us! The hotel was clean and the breakfast was pretty good. You can tell all of the workers go out of their way to make you have a great stay. I will stay here again and I highly […] recommend this hotel. Read moreGenuine Hotels.com guest review
We had a very nice stay. Staff was very friendly and helpful.Genuine Expedia guest review
"Great Place to Stay"
Great place to stay....this is our 2nd visit to this hotel. The staff is very friendly & helpful. We will be back here again. David HGenuine Hotels.com guest review
"A convenient location"
We came to visit friends and see Biltmore. It was well located for both. The room was comfortableGenuine Expedia guest review
"Nice and ckean"
Easy to access to Asheville, NC. Hotel staff very helpful and offered complementary breakfast.Genuine Expedia guest review
"Friendly in Asheville"
My daughter and I stayed while visiting Asheville and Biltmore. This is one of the friendliest hotels we've stayed at.Genuine Hotels.com guest review
OutstandingGenuine Hotels.com guest review
"One of the best!"
Amazing service, everyone was so friendly and kind, and the room was very nice and clean. 24/7 coffee and cookies downstairs... Man at the front desk offered us a list of best local dining. Very very pleased thank you!Genuine Hotels.com guest review
Comfortable stay, everyone was very friendly , great locations, near interstate and other areasGenuine Expedia guest review
"Great Service, Friendly Staff, Nice Spacious Room!"
We were welcomed warmly as we came into the door of the hotel. The staff couldn't have been more helpful or pleasant. The room was very comfortable, spacious and clean. The lobby was warm and inviting. Breakfast was the typical make your own waffle, oatmeal, cold cereal, lots of carbs and yogurt kind of deal but there were plenty of restaurants close […] by for a real breakfast if you wanted something more substantial. We had a great two night stay and we will definitely stay here again when we come back to Asheville. Read moreGenuine Hotels.com guest review
WE ENJOYED OUR CHRISTMAS PRESENT TO EACH OTHER. WE ARE STILL WAITING FOR OUR RECEIPT FROM YOU. THE FRONT DESK DID NOT GIVE US ONE AND SAID YOU WOULD SEND US ONE. PLEASE REPLY.Genuine Hotels.com guest review
"Great place to stay in Asheville"
Great location. Convenient to downtown, Biltmore, NC Arboretum and Blue Ridge Parkway. Great staff. Very friendly and very helpful. Good breakfast. Clean rooms. The second time we've stayed here and we'll stay again the next time we visit Asheville.Genuine Hotels.com guest review
"Great hotel for the money"
This is a great hotel. I have a more detailed review on TripAdvisor. Staff is wonderful. Only complaint was you could hear a toilet flushing from above. I might have been able to change rooms, but was unpacked already and did not ask. I was able to sleep well. Beds are very comfortable.Genuine Expedia guest review
Staff was friendly and informative about the area; they asked the right questions. While we were there they had to perform some plumbing maintenance which cut off the hot water for the afternoon, unfortunately that is when we needed it. The staff kept us informed about when the issue would be fixed and also provided us a gift bag of treats for our inconvenience. […] Will definitely stay there again; highly recommend. Good restaurants are near by, not too far a drive into Asheville or Biltmore (within 20 minutes) and also close to mountain excursions. Read moreGenuine Hotels.com guest review
We went to Asheville to see the Biltmore decorated for Christmas, which was lovely. The hotel was a short drive to the Biltmore and downtown Asheville. We found lots of cute shops and wonderful restaurants. The staff was helpful, the breakfast was great, and the price was right! And the cookies and hot tea/chocolate/coffee was a special treat!Genuine Hotels.com guest review
"Rating for Country Inn Suites"
Very close to Biltmore Estate. Hotel staff was friendlier than any I have ever met. Comfortable beds. Good variety of breakfast food and clean dining area. Plenty of great restaurants nearby. I really liked how coffee was always available.Genuine Hotels.com guest review
"Decent stay in Asheville"
Great customer service. The front desk staff were polite and very accommodating, our request for early check in and late check out were honored. The hotel is in fair condition; the furniture is dated and there were stains on the walls. Our biggest complaint was the room noise; walls are thin and you are able to hear individuals walking upstairs.Genuine Hotels.com guest review
"would stay again"
Simple and niceGenuine Hotels.com guest review
We had a great visit in the greater Asheville-Hendersonville area. A young man by the name of Kenneth who worked the front desk was extremely helpful with driving directions and sights in the area. The whole staff was very nice, went out of their way to help in any situation, we definitely will look forward to staying at this location in the future. […] The hotel was located in a very good area within a mile of the exit, easy access to most venues. The room was very clean and well laid out, (King Suite), our experience was overall above average. Read moreGenuine Hotels.com guest review
Took a chance with this hotel not knowing the area. It was an outstanding gamble. The hotel was absolutly beautiful. lobby reminded me of an upscale rustic cabin. The room was spacious and the be was very comfortable. Breakfast was one of the best included "free" breakfasts we have ever had. Staff was very accomodating and the location was off the road […] in a quiet neighborhood. Read moreGenuine Hotels.com guest review
Stayed two nights to visit Biltmore Estsate. Hotel was nice enough. Room was clean and sstaff was friendly. Loved our stay will definitely be back.Genuine Hotels.com guest review
Staff was very friendly!Genuine Hotels.com guest review
would have given it a 5 star based just soley on kenneth at the front desk but there were a couple of issues that could/ need to be resolved. 1. the toilet tank cycled all the time did tell the morning clerk about it but guess the maintenance crew were going to fix it after i checked out on the second day. 2. really do need to put up some warnings about […] the hot water which is hotter that i have ever encountered in 40 years of traveling.it went from cold to harmful hot in just s slight movement from the center position. 3.the breakfast area appeared to be just an after thought. the room i had with the bathroom included was larger than the eating area for the buffet breakfast. biscuits were cold,eggs could have been cooked more,fresh fruit was just nasty. Read moreGenuine Expedia guest review
Nice hotel. Easy to get into town.Genuine Hotels.com guest review
Great staff, attentive to our needs and requests. There were fresh cookies when we arrived and a good breakfast in the morning.Genuine Expedia guest review
"Near Biltmore Estate"
Very nice hotel, a little difficult to find entrance but overall a pleasant experience. Staff very friendly, were very organized and full of recommendations for restaurants that were not chains. We would visit this hotel again.Genuine Expedia guest review
The gentleman at the front desk was helpful and very friendly. Our room was spacious with a little lounging area. We plan to stay here on future visits to Asheville.Genuine Hotels.com guest review
From the moment I arrived I felt welcome. My room was pretty large, the bed super comfortable, and the breakfast delicious. I was checked in by Kenneth and his positive attitude just made everything more pleasant and all had the attitude of making your experience there a positive one. I thoroughly enjoyed staying there and will stay there next time. […] I highly recommend this hotel. The breakfast was delicious too (waffles anyone)? Read moreGenuine Expedia guest review
"Close to the Biltmore Estate."
This Hotel had a clean room for us on the first floor. The check-in and check-out process was very fast by the front desk staff. The staff was friendly and efficient. The hot breakfast we had for 2 mornings was excellent. Parking was very good.Genuine Expedia guest review
Front office staff was very helpful. On where to go and what to foGenuine Expedia guest review
"Great hotel close to Biltmore Estate"
We really loved the hotel! It was very nice, very clean and the staff was excellent. The only complaint we have is we could hear our neighbors. Not sure if they were beside us or above us, but they were very loud and woke us up. We could actually hear them talking and laughing. Although we had this issue, we would definitely stay here againGenuine Expedia guest review
"A great experience"
I stayed at Country Inn & Suites with my mother and aunt during our recent trip to see the sites around Asheville, NC. The hotel provides easy access to Interstate 40 and the Biltmore Estate. There are a variety of restaurants and convenience stores near the hotel, too The rooms are clean, the service was top notch, and I felt very comfortable during […] my three night stay. The staff of the hotel went out of their way to accommodate all of our requests. The free breakfast was above average for this style of hotel. The staff working the breakfast area kept the food very fresh and ensured the dining room was very clean. All in all, for a basic, clean, hotel, you can't go wrong here! Read moreGenuine Hotels.com guest review
"Wonderful hotel, economy price"
Wonderful hotel, Desk clerks overly friendly, 24/7 cookies that are complimentary, rooms have at least 12 foot ceilings on the ground floor and are very spacious. Breakfast was above expectations, plenty of parking, quiet neighborhood, beds were a little bit firm for my taste. I would stay there again without a second thought.Genuine Hotels.com guest review
"Great hotel for the money"
Very helpful and pleasant staff. The room was very nice and clean. Close to all kinds of restaurants.Genuine Hotels.com guest review
Went for a tour of the Biltmore was a very pleasant stay at your hotel. Would stay again and recommend to othersGenuine Hotels.com guest review
"Good , quiet hotel."
Excellent hot breakfast. We appreciated having free wi-fi.Genuine Expedia guest review
"If you stay in Asheville this is the place"
The service was great. Every staff member we met greeted us and those that worked with us made sure we were taken care of. Sue the room service maid did a wonderful job and even went so far as to fold cloths that were left out. A truly great experience.Genuine Hotels.com guest review
"Just what we wanted!"
Great room, friendly staff, excellent breakfast, perfect location.Genuine Hotels.com guest review
"nice but noisey"
the staff and breakfast where very nice. you can hear doors closing and people walking above you. I would stay again only on the 4th floor.Genuine Hotels.com guest review
No public transport. Must have a rental car.Genuine Hotels.com guest review
very clean. great service. was shown local restautants on map with distance and directions. normal breakfast buffet. definately stay again.Genuine Hotels.com guest review
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