All hotels in Asheville, North Carolina, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1914 Old Haywood Rd, Asheville, NC, 28806, United States of America, ‏‎855-239-9401
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4.6 / 5Outstanding

Score breakdown (from 731 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.1
5.0 / 5Outstanding
"Nice and quiet."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We needed a quiet comfortable room for the night while taking our son back to college. This was easy to find and very quiet. Rates were same as those a lower-grade type motel in the Tunnel Road area,(and Asheville isn't very big) so we drove a little to get the nicer room and were very pleased. Friendly and courteous staff, room was very nice, and the breakfast had a lot of variety and a pleasant dining area.
Genuine Expedia guest review
Other trip Jan 12, 2015
Melanie
US
4.0 / 5Excellent
"The room was nice, but the walls were paper thin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The temp didn't seem to really be regulated by the user. And, the rooms were paper thin. We could hear conversations and televisions from next door. A bit annoying. But, overall, the hotel was great! Staff was very friendly and helpful. Rooms were very clean and inviting. Appreciated having oatmeal for breakfast. Would suggest adding a microwave to heat items that are not so hot.
Genuine Expedia guest review
Other trip Jan 11, 2015
Harriett
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved this place! I've stayed at many hotels before and for the price, you got much more than you bargained for.
Genuine Hotels.com guest review
1 night romance trip Jan 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay, amazing value."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay with this hotel on our belated anniversary trip. They even upgraded our room to a suite due to the length of our stay. The staff was incredibly helpful and friendly. The breakfast had hot and cold options to choose from. Complimentary coffee and cookies 24/7 in the lobby. The room was comfortable. We definitely will stay here again on our next trip to Asheville!
Genuine Hotels.com guest review
3 night romance trip Jan 3, 2015
Tara
US
5.0 / 5Outstanding
"great hotel for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it was a very comfortable room and great breakfast. It was better than we expected.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
Tammy
US
5.0 / 5Outstanding
"Retired Buckeyes"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel with a comfortable room, great breakfast, and reasonable rate. Only a few miles from Biltmore Estate and shopping in downtown Asheville. Perfect for a Biltmore visit.
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
Jay
US
5.0 / 5Outstanding
"Nice hotel. No complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here for NYE. We had a great experience! The rooms were clean, bed was comfy, and I didn't hear any of my neighbors. The hotel staff was really sweet too!
Genuine Expedia guest review
Other trip Jan 2, 2015
Kristin
US
5.0 / 5Outstanding
"A step above!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very friendly and helpful staff. Great experience. A for sure return stay!
Genuine Hotels.com guest review
2 night business trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Rest and Relaxation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The employees were very friendly and knowledgeable about area restaurants and places to explore. The room was clean and the bed was very comfy!
Genuine Hotels.com guest review
2 night romance trip Dec 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfortable, friendly."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful Southern welcome at the front desk after a long drive. Hotel, dining and area information offered
Genuine Hotels.com guest review
1 night romance trip Dec 22, 2014
Renee
US
5.0 / 5Outstanding
"Return Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I visit Asheville several times a year. Last Christmas I happened to stay here and the experience was terrific. This past year I didn't make it to Asheville until this Christmas. Pete the maintenance guy and McKinley the front desk gal remembered me and we had a nice chat and McKinley gave me a nice upgrade for free. The hotel is a step up from other hotels in the same price range. It is clean, quiet, comfortable and safe and well located to Asheville and I-40, I-26. Everything seems a bit nicer than the competition with the breakfast area clean and well maintained. I will be back this March and will definitely be staying here again.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Chris
US
5.0 / 5Outstanding
"Nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My wife and I stayed for two days while visiting nearby attractions. The hotel was very comfortable, and very clean. There are several resturante options nearby as well. When we return we will stay here again, for sure. The front dest staff was very helpful and knowledgable in giving directions. The complimantery breakkfast is second to none and has a complete choice of foods, except they did not have grits??
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
George
US
3.0 / 5Good
"2 night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Temperature regulated poorly in room. Permanently too hot or too cold.
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Returning Guest, Great Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great experience. Only came back because we had a good experience previously in August. Perfect little breakfast and everything was clean. Knowledgeable staff about good local restaurants and shops. Will stay again.
Genuine Hotels.com guest review
2 night romance trip Dec 21, 2014
Alex
US
5.0 / 5Outstanding
"I would stay here again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasant staff, and accomodations. A little heavy on the chlorine odor.
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
Laura
US
5.0 / 5Outstanding
"Best find of the year!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
This is a really nice hotel. I was surprised. The staff was very friendly, the hotel was clean and comfortable and well equiped. After staying here, we went to the Gaylord, Marriott and our room there wasn't nearly as nice.
Genuine Hotels.com guest review
1 night romance trip Dec 23, 2014
Debby
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall a good place to stay at a reasonable price
Genuine Expedia guest review
Other trip Dec 26, 2014
Patrick
US
5.0 / 5Outstanding
"Christmas vacation here was so comfy..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The 4th floor was quite and. The hotel was so nice the beds are so comfortable...we loved everything about it Christmas vacation at the Biltmore
Genuine Expedia guest review
Other trip Dec 25, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good value for the price. The hotel is clean and the staff were really nice. Location is decent for biltmore estate visit as well. Room was a little tired but it wasn't anything that a fresh cot of paint can't fix. Other than that, I would recommend this hotel and stay here again.
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
3.0 / 5Good
"Average"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Breakfast was sub-standard. Card key was unreliable. No closable curtains. No eye level signage at driveway turn.
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic Stay and Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay! Everyone was very nice. The front desk female on duty when we arrived was super friendly. She recommended some great places to eat and called a cab for us! The hotel was clean and the breakfast was pretty good. You can tell all of the workers go out of their way to make you have a great stay. I will stay here again and I highly recommend this hotel.
Genuine Hotels.com guest review
2 night trip with friends Dec 12, 2014
glynda
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a very nice stay. Staff was very friendly and helpful.
Genuine Expedia guest review
Other trip Dec 22, 2014
Rick
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay....this is our 2nd visit to this hotel. The staff is very friendly & helpful. We will be back here again. David H
Genuine Hotels.com guest review
3 night romance trip Dec 13, 2014
David
US
4.0 / 5Excellent
"A convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We came to visit friends and see Biltmore. It was well located for both. The room was comfortable
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice and ckean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Easy to access to Asheville, NC. Hotel staff very helpful and offered complementary breakfast.
Genuine Expedia guest review
Other trip Dec 17, 2014
shawn
US
4.0 / 5Excellent
"Friendly in Asheville"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My daughter and I stayed while visiting Asheville and Biltmore. This is one of the friendliest hotels we've stayed at.
Genuine Hotels.com guest review
1 night family trip Dec 11, 2014
Christina S
US
5.0 / 5Outstanding
"Biltmore visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Outstanding
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
Robert
US
5.0 / 5Outstanding
"One of the best!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing service, everyone was so friendly and kind, and the room was very nice and clean. 24/7 coffee and cookies downstairs... Man at the front desk offered us a list of best local dining. Very very pleased thank you!
Genuine Hotels.com guest review
1 night business trip Dec 12, 2014
Josephine
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable stay, everyone was very friendly , great locations, near interstate and other areas
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Service, Friendly Staff, Nice Spacious Room!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were welcomed warmly as we came into the door of the hotel. The staff couldn't have been more helpful or pleasant. The room was very comfortable, spacious and clean. The lobby was warm and inviting. Breakfast was the typical make your own waffle, oatmeal, cold cereal, lots of carbs and yogurt kind of deal but there were plenty of restaurants close by for a real breakfast if you wanted something more substantial. We had a great two night stay and we will definitely stay here again when we come back to Asheville.
Genuine Hotels.com guest review
2 night romance trip Dec 5, 2014
Lynn
US
5.0 / 5Outstanding
"CHRISTMAS VISIT"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
WE ENJOYED OUR CHRISTMAS PRESENT TO EACH OTHER. WE ARE STILL WAITING FOR OUR RECEIPT FROM YOU. THE FRONT DESK DID NOT GIVE US ONE AND SAID YOU WOULD SEND US ONE. PLEASE REPLY.
Genuine Hotels.com guest review
3 night romance trip Dec 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay in Asheville"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location. Convenient to downtown, Biltmore, NC Arboretum and Blue Ridge Parkway. Great staff. Very friendly and very helpful. Good breakfast. Clean rooms. The second time we've stayed here and we'll stay again the next time we visit Asheville.
Genuine Hotels.com guest review
2 night romance trip Dec 5, 2014
William
US
5.0 / 5Outstanding
"Great hotel for the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is a great hotel. I have a more detailed review on TripAdvisor. Staff is wonderful. Only complaint was you could hear a toilet flushing from above. I might have been able to change rooms, but was unpacked already and did not ask. I was able to sleep well. Beds are very comfortable.
Genuine Expedia guest review
Other trip Dec 8, 2014
Paul
US
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was friendly and informative about the area; they asked the right questions. While we were there they had to perform some plumbing maintenance which cut off the hot water for the afternoon, unfortunately that is when we needed it. The staff kept us informed about when the issue would be fixed and also provided us a gift bag of treats for our inconvenience. Will definitely stay there again; highly recommend. Good restaurants are near by, not too far a drive into Asheville or Biltmore (within 20 minutes) and also close to mountain excursions.
Genuine Hotels.com guest review
2 night family trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Asheville fun"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went to Asheville to see the Biltmore decorated for Christmas, which was lovely. The hotel was a short drive to the Biltmore and downtown Asheville. We found lots of cute shops and wonderful restaurants. The staff was helpful, the breakfast was great, and the price was right! And the cookies and hot tea/chocolate/coffee was a special treat!
Genuine Hotels.com guest review
2 night romance trip Dec 2, 2014
Ruth
US
5.0 / 5Outstanding
"Rating for Country Inn Suites"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very close to Biltmore Estate. Hotel staff was friendlier than any I have ever met. Comfortable beds. Good variety of breakfast food and clean dining area. Plenty of great restaurants nearby. I really liked how coffee was always available.
Genuine Hotels.com guest review
2 night romance trip Nov 24, 2014
Donna
US
3.0 / 5Good
"Decent stay in Asheville"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Great customer service. The front desk staff were polite and very accommodating, our request for early check in and late check out were honored. The hotel is in fair condition; the furniture is dated and there were stains on the walls. Our biggest complaint was the room noise; walls are thin and you are able to hear individuals walking upstairs.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
Rayhaan
US
4.0 / 5Excellent
"would stay again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Simple and nice
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
ron
US
4.0 / 5Excellent
"GET AWAY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great visit in the greater Asheville-Hendersonville area. A young man by the name of Kenneth who worked the front desk was extremely helpful with driving directions and sights in the area. The whole staff was very nice, went out of their way to help in any situation, we definitely will look forward to staying at this location in the future. The hotel was located in a very good area within a mile of the exit, easy access to most venues. The room was very clean and well laid out, (King Suite), our experience was overall above average.
Genuine Hotels.com guest review
2 night romance trip Nov 23, 2014
David
US
5.0 / 5Outstanding
"Outstanding value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Took a chance with this hotel not knowing the area. It was an outstanding gamble. The hotel was absolutly beautiful. lobby reminded me of an upscale rustic cabin. The room was spacious and the be was very comfortable. Breakfast was one of the best included "free" breakfasts we have ever had. Staff was very accomodating and the location was off the road in a quiet neighborhood.
Genuine Hotels.com guest review
2 night romance trip Nov 23, 2014
Steven
US
5.0 / 5Outstanding
"very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed two nights to visit Biltmore Estsate. Hotel was nice enough. Room was clean and sstaff was friendly. Loved our stay will definitely be back.
Genuine Hotels.com guest review
2 night romance trip Nov 23, 2014
Matthew
US
5.0 / 5Outstanding
"Mrs. Bradford"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Staff was very friendly!
Genuine Hotels.com guest review
2 night family trip Nov 22, 2014
Kimberlee
US
4.0 / 5Excellent
"excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
would have given it a 5 star based just soley on kenneth at the front desk but there were a couple of issues that could/ need to be resolved. 1. the toilet tank cycled all the time did tell the morning clerk about it but guess the maintenance crew were going to fix it after i checked out on the second day. 2. really do need to put up some warnings about the hot water which is hotter that i have ever encountered in 40 years of traveling.it went from cold to harmful hot in just s slight movement from the center position. 3.the breakfast area appeared to be just an after thought. the room i had with the bathroom included was larger than the eating area for the buffet breakfast. biscuits were cold,eggs could have been cooked more,fresh fruit was just nasty.
Genuine Expedia guest review
Other trip Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel. Easy to get into town.
Genuine Hotels.com guest review
1 night trip Nov 23, 2014
margaret
US
5.0 / 5Outstanding
"Welcoming Atmosphere"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great staff, attentive to our needs and requests. There were fresh cookies when we arrived and a good breakfast in the morning.
Genuine Expedia guest review
Other trip Nov 23, 2014
GA Traveler
US
5.0 / 5Outstanding
"Near Biltmore Estate"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel, a little difficult to find entrance but overall a pleasant experience. Staff very friendly, were very organized and full of recommendations for restaurants that were not chains. We would visit this hotel again.
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Enjoyable Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The gentleman at the front desk was helpful and very friendly. Our room was spacious with a little lounging area. We plan to stay here on future visits to Asheville.
Genuine Hotels.com guest review
1 night romance trip Nov 20, 2014
Holly
US
5.0 / 5Outstanding
"Perfect location........fe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the moment I arrived I felt welcome. My room was pretty large, the bed super comfortable, and the breakfast delicious. I was checked in by Kenneth and his positive attitude just made everything more pleasant and all had the attitude of making your experience there a positive one. I thoroughly enjoyed staying there and will stay there next time. I highly recommend this hotel. The breakfast was delicious too (waffles anyone)?
Genuine Expedia guest review
Other trip Nov 22, 2014
Ronda
US
5.0 / 5Outstanding
"Close to the Biltmore Estate."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This Hotel had a clean room for us on the first floor. The check-in and check-out process was very fast by the front desk staff. The staff was friendly and efficient. The hot breakfast we had for 2 mornings was excellent. Parking was very good.
Genuine Expedia guest review
Other trip Nov 20, 2014
Dennis
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Front office staff was very helpful. On where to go and what to fo
Genuine Expedia guest review
Other trip Nov 20, 2014
Karen
US
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