"recent stay july 2014"
1 bedroom was a nice stay but couch did not include fold out bed as listed, shower did not have the best pressure for use and the pool staff that do the swim lessons were not very pleasant, rude to those not partaking in the lessons and were constantly eyeballing my little girl, myself and mother when we were swimming- very odd.Genuine Hotels.com guest review
"ok bath not so much!"
It was ok but no water pressure in the shower or hot water so cold bath and having hip replacement so bath was not an option. Room was ok, but the spit bath was not!!! Could not call for service it was 6AM and no one was there.Genuine Hotels.com guest review
"loved Isola Bella"
my children and I loved the stay, loved swimming, tennis, basketball, the lake, and just the slow nice pace. It was relaxing. The toilet in the room was noisy, would not stop leaking. The security lock on the sliding glass door was broke, so I had to make it work. The door jam on the front door was busted and had been glued back together, those last […] two things did not make me feel very safe. But loved all the activities and I love Oklahoma anyway, even if I am a Texan. Read moreGenuine Hotels.com guest review
"Always at least ONE nasty personality up front"
I have stayed here a couple of times now and each time I run into a person who has the most hateful attitude toward me while I have given them no reason to behave that way. This time, I made a 2-day reservation using 2 separate reservations, because I knew that one of my credit cards would not hold both nights. Since this hotel lets persons hold a room […] without paying up front, I waited until I got there to pay for the second night, but paid for the first. However, there was some misunderstanding from when I showed up and gave them the second good card and so I was literally booted out and told that my second reservation was no longer any good since I did not have a "good card", even though they took a deposit for the second night as soon as I gave them my second card upon arrival. It was the way the front counter girl was hateful and kept contradicting her own self over and over saying "my card was no good" and saying "I can't give you a receipt for the hold made on it because it was just a hold". It was weird actually and it was the second time I ran into a strange front desk clerk at this hotel. Otherwise, it is a great place to stay. My guess, this one won't be here the next time I stay just as the last one wasn't there either. strange.....actually...and VERY INCONVENIENT. I came to OKC for a broken neck surgery. Having to relocate because someone did not feel like using my second good card for I have no idea why not, was not fun! Read moreGenuine Hotels.com guest review
"MOST HORRIBLE EXPERIENCE!!"
Do not think for one minute you are getting what these pictures show!! We rented a 2 bedroom, 2 bathroom with 5 adults and some children. When we arrived we find out that the 2 bedroom only comes with 2 people staying in the charge. Therefore, we had to pay a high additional fee a night for each extra person. This was never disclosed in any of the policies […] of the hotel on their website. The staff was rude and insulting. The food was disgusting. The room was not any better than a cheap motel 6. Horrible experience. I would not recommend doing business with these people. Read moreGenuine Hotels.com guest review
"This place is a dump"
I was shocked to see the location of the hotel, but even more shocked when I saw what the hotel looked like. An old apartment complex that looks like it was built in the 70's. I stood in line for over an hour to get my room and finally ended up asking for my money back and left.Genuine Hotels.com guest review
The hotel has aged since the actual photos were taken, however it did deliver the experience one would expect. great place for a getaway. three pools to choose from the room was very spacious and comfortable. we plan on going back.Genuine Hotels.com guest review
"what a pleasant surprise!"
We recently traveled to OKC to meet my parents so our kids could go stay with them in MO for a week. After they left, my husband and I stayed an extra night in OKC. We stayed the first night in a hotel my mom picked. It was okay. Not very impressed and when I found out how much they paid for it, I was shocked! Made me a little nervous about Isola Bella […] because I thought it was a place that sounded a bit too-good-to-be-true, especially for the price. Boy were we pleasantly surprised! It was a lovely property and so quiet. The apt was well cared for and stocked. Very clean. And the breakfast buffet was awesome! It even had some foods you don't regularly see on any buffet much less a hotel's. I almost didn't book it because I thought an apt may be a bit overboard for just the one night. SO glad I changed my mind. I couldn't believe we found such a treasure in OKC. And once we found out some of the things OKC has to offer, we hope to bring our kids for a long, fun weekend after school is out next year. And Isola Bella is the main reason for those plans! The grounds, the fitness center, the extra amenities, the service -- we asked the gentlemen working in the Pavilion if there was a particular market in town. They not only answered the question, they printed up directions for us! All for such an incredibly reasonable price?! I challenge anyone to find a better deal anywhere. LOVE Isola Bella! Read moreGenuine Hotels.com guest review
"Close to mall"
GreatGenuine Hotels.com guest review
"Great place to stay"
We stayed just one night. It was comfortable, and well maintained. There were plenty of amenities that we did not even use! Breakfast was wonderful. I did learn after the fact that check out is at 11am, NOT at 10am like my reservation from this website stated. I would definately stay here again!Genuine Hotels.com guest review
Nothing great about this place. We got charged the wrong amount when we checked in. We requested ground floor due to us bringing our dogs. We got 2nd floor. Quality of rooms was just ok. Pretty clean but had dead bugs in room. Indoor swimming pool smelled bad & floor was muddy. Outdoor pools were good. Food was cold when we got breakfast. It was quiet […] though & we didn't hear any noises from neighbors. After we got home we got 2 extra charges on our bank account. Both were over $100. But they did reverse the charges after we called. Overall, just OK, but not likely to stay again. Read moreGenuine Hotels.com guest review
My fiance and I came here just for a quiet weekend away. Absolutely fantastic place! Couldn't have asked for anything better!Genuine Hotels.com guest review
"Great service, plenty of room and pretty grounds"
Loved the size of the apartments, so much more room than a hotel. Also, plenty of room for our kids to run and play--pools, walking trials and small lake!Genuine Hotels.com guest review
I arrived to find my room was not ready at check in time after the receptionist assured me (both 2 weeks and the day before) that I could check in early to set up for my daughter's party. The two receptionists were very rude and nonchalant. I was given the wrong directions to my room and the wrong room number. I only realized the correct room number […] because I had called so much that they told me the room number ahead of time. The roadway upon entering the villas was rough and ragged. There was a large whole dug into it that couldn't be avoided. The breakfast buffet did not have milk. The size of the place and its location relative to my home was good. If you have a 2nd option and don't need the space of a full apartment, I suggest you rent that place. Read moreGenuine Hotels.com guest review
Staying here was a very unique experience, when looking for places to stay in the future,this is definitely on the top of my listGenuine Hotels.com guest review
"Nice place for gathering"
Interesting concept - Extra 2 bedroom apartments used as hotel rooms, with breakfast and dinner included (or brunch on weekend). Asked for non-smoking, first room reeked of smoke, but they were willing to change, upgrade to newly refurbished. Lots of space inside and on the grounds. Would be a great place for a family getaway, reunion, hangout. Not […] as convenient if on a tight schedule, due to distance to food service. Food salty, basic, but not bad. Read moreGenuine Hotels.com guest review
FIRST APPEARANCE OF OUR ROOM WAS DISAPPOINTING, BUT AFTER A THOROUGH INVESTIGATION, I DECLARED IT CLEAN AND BUG FREE. THE PERSONNEL AT ISOLA BELLA WERE FRIENDLY AND HELPFUL. THE FOOD WAS BETTER THAN EXPECTED AND I WOULD RECOMMEND IT.Genuine Hotels.com guest review
"Pictures are deceptive!!"
The pics were obviously taken a long time ago.. Very inconvenient work out/ swimming facility, they close at 7:00 on a Saturday night and don't open until noon on Sunday. My kids never got to use it at all. Also ran out of milk at breakfast so they could not eat cereal. Will not stay here again.Genuine Hotels.com guest review
"Very clean absolutely recommend for extended stay"
Didn't realize when booking online I'd be staying in an apartment, but must say was pleasantly surprised. We had booked a one bedroom with sleeper sofa but sofa wasn't a sleeper therefore we were upgraded to a two bedroom and boy was it nice. Clean, roomy & well stocked. I felt like I was staying @ someone's house. Lady at front desk was very busy during […] check in time but was very polite & proficient. I would recommend especially for extended stay. Read moreGenuine Hotels.com guest review
"Great! Would stay again!"
It isn't the fanciest looking hotel I've stayed in but was very home like and it comes with anything you will need! Breakfast was pretty good, great variety.Genuine Hotels.com guest review
"Pretty far out from downtown"
Overall it was pleasant just wished they wouldn't allow smoking so close to the rooms. Every time I entered or left my room I was overwhelmed with cigarette smoke.Genuine Hotels.com guest review
"Very nice and fulfilled multiple needs"
The staff was courteous, the apt. lovely. Multiple pools and full breakfast and dinner provided. We will be going backGenuine Hotels.com guest review
Very Nice Rooms and Great SizeGenuine Hotels.com guest review
"Bait and switch"
When we first arrived we were very pleased with our surroundings. However our room was not ready. We were sent to the pavilion to wait. Our condo was several blocks away and was nothing more than a cheap apartment. Our internet never worked; The cable went out in the master bed room. We requested linens and towels but had to go get them from the office […] ourselves. The only staff who was helpful was security who got linens for us (finally) Food is Horrible!!! If you are looking for a cheap place to stay.. this is great. if you are looking for luxury (condo) stay elsewhere! Read moreGenuine Hotels.com guest review
There were kids in the parking lot from 11 pm to 3am honking horns, yelling, playing loud music. called the courtesy patrol 2 times, never saw them come by to check on things. if you want to sleep not a good place to stay.Genuine Hotels.com guest review
"Good complimentary food"
Good priceGenuine Hotels.com guest review
We had a wonderful time! We were able to be comfortable with our toddler anywhere we went. The meals were awesome and filling!! Our Lil boy loved your food too, and loved the nice spacious rooms. The only minor complaints would be the amount of duck droppings that we had to walk around, and the floors needed mopped from all the dust with the windiness […] lately. But everything else was fantastic. From the quiet rooms to the indoor pool. It really did feel like my Isola Bella!! We will definitely be staying here again! Thanks Isola Bella! Read moreGenuine Hotels.com guest review
Nice quiet convenient to shopping plenty of places to eat.Genuine Hotels.com guest review
I was very happy with this place, it was out of the way and away from the big city, it was a quiet and relaxing place which is exactly what I needed after a 15 hour driveGenuine Hotels.com guest review
Enjoyed our stay. Plenty of room for the family. If traveling to Oklahoma again would use this place again...Genuine Hotels.com guest review
Absolutely a great deal! This was a business/slash personal combo trip. You absolutely cannot beat the price or the amenities offered! Already recommending this to others! Wonderful time!Genuine Hotels.com guest review
"Great hotel close to stores and restaurants"
Loves this hotel, I felt right at home. One of the best hotels I've stayed in by far!!!Genuine Expedia guest review
enjoyed a nice wonderful relaxing stay would recommend Isola Bella to everyoneGenuine Expedia guest review
"another great stay"
Excellent stay nd very reason able rateGenuine Hotels.com guest review
"Space, beautiful space !"
Really nice to find a comfortable two bedroom suite at a reasonable price. Would recommend for anyone wanting to stay with a family or groupGenuine Hotels.com guest review
"Disappointed... Especially for price I paid..."
I booked this hotel based on location, security gate (that was wide open the first 2 nights), indoor swimming pool and a free buffet. The one bed room condo was a good size. I was utilizing the hide a bed but there was no bedding in the room for it. Which I didn't realize until about 10:30 at night, so we made do with the comforter off the bed. Room […] was never cleaned out of the 4 nights we stayed there; trash never picked up, no clean towels ever brought. Had to use beach towels we brought with us the last day. Forget the "high speed internet"... and I quote "it doesn't work in the area you are in... we need to rewire it". So we had to use our hot spot on our phones to run computers etc. Then we decided to visit the pool one evening. Had to drive to it, this is a huge complex. It is a "condo" / apartment complex.It's obvious people live there full time. When you walk in, you are in the gym part. Then the horrible smell hit us. It smelt like sewer coming out of the men's bathroom. Women's bathroom better but not great. Stayed in the pool long enough to realize there was hair all around the edges, it was slick in spots on the bottom. There was no smell of chlorine at all. Something kept brushing by my legs in the pool. We could see things floating in the water. Looked like someone had urinated on the concrete around the pool. Never did make it to the buffet. After seeing how they didn't keep up the pool or service the rooms, didn't think I wanted to eat their food. Read moreGenuine Expedia guest review
"Hotel mixed with apartment living not a good idea."
We thought the room was nice at first. It was set up like an apartment. The problems didn't start until we were ready to relax for the evening and go to sleep. The bed was like a rock and sheets pretty starchy or scratchy. Then the apartment renters got home above us about 10:30 pm. We needed rest for an early start the next day. They turned on the […] booming music. It continued and more of their party guests arrived up to midnight. This is when we called expedia and wanted to leave. They called the hotel/apartment complex who in turn sent out a security guard. We were already packing and placing a call to the nearest Holiday Inn Express, when the guard showed up. It sounded like a scary nasty fight up stairs. We felt bad for him. We scurried out of there, with people starring at us through their window. They management felt bad about it and didn't charge us. It's too much like a college dorm or young apartment living for a peaceful gettaway. Read moreGenuine Expedia guest review
"Poor hours for amenities"
Decent place to stay. The times the pool, gym and other amenities are available is VERY limited. Won't stay again because the hours weren't convenient for us to travel during the day and return and relax that evening or get up early to work out. Also have to walk a good distance or drive to gym and indoor pool.Genuine Expedia guest review
"Not a real hotel - 2 star at best."
Nice staff. Nice neighbors. Mediocre hotel (I mean apartment complex).Genuine Expedia guest review
"Good place for extended stay."
We needed a place to stay while some home repairs went on. This place fit the bill with free dinner and breakfast for the family. The room was also like a mini apt. This would be great for extended stays or long business trips.Genuine Hotels.com guest review
These are renovated apartments so you wint have that true hotel experience. We were placed on the back side of the complex. The concrete was busted near the gate that opened into the complex. We did not feel safe at our location and we checked out after being their for 20 minutes. As we were checking out another family felt the same way and checked […] out as well. Read moreGenuine Hotels.com guest review
Overall we were happy with the visit. If you book through Hotels.com, please be advised that when you arrive, the hotel will put a $50.00 hold on your credit card until you check out. This is in case "you trash the room." We were a bit confused about this additional charge, as no mention of additional charges or "holds" was mentioned while booking. […] This needs to be made very clear to the customers in the booking process. Read moreGenuine Hotels.com guest review
"Apartment like hotel"
One bedroom unit only has one bed but we also requested a pullout couch. Pullout too small for adult so needed extra air mattress. Plenty of room, closets everywhere, quiet location. Breakfast only served until 8:30 on weekdays and no daily maid service. Breakfast was good, did not go to free dinner but did enjoy free ice cream and soda in afternoon. […] Too cold for outdoor activities so can't rate those. Read moreGenuine Expedia guest review
"not a hotel- old apartment complex"
theory was great. not what I expected. pictures were very misleading.Genuine Hotels.com guest review
"Very Comfortable Place"
My friends and I really enjoyed our stay at Isola Bella!! My only issues is that it was a non smoking room that smelled faintly like smoke when we got there. Thankfully there were candles and Febreeze in the apt so we were able to get rid of that light odor. Otherwise, great place!! Definitely will stay there again!!Genuine Hotels.com guest review
"Old needs work"
Looks like it was built in the 60s beds are small and old bathroom is tiny price was OK.Genuine Expedia guest review
Beds were comfortable. There was only hot water for maybe 10 minutes in the morning. Hard to get five people through the shower in cold water.Genuine Hotels.com guest review
Everything was great the only thing I didn't like is one of the ladys at the front desk was really rud she said that she didn't know how to check people in and just didn't care about us...but the rest of the staff was really nice and it was a really nice place..Genuine Hotels.com guest review
This was the worst place I've ever stayed at, I was thinking I'd find dead cats under the bed! No hot water for my shower, gym was closed & rooms stunk just to name a few issues... I had a last minute business trip & was limited on available hotels but I will NEVER STAY HERE AGAIN!Genuine Hotels.com guest review
"2nd Stay was hoping to be better."
The girl at the front desk could be more friendly and act as if she liked her job. I also did not like that I got called after 9 p.m. to confirm my stay.Genuine Hotels.com guest review
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