"Nice concept, poorly executed"
This boutique hotel had such promise, but that soon gave wat to display. Water pressure problems with bathroom basin. We ran out of towels and toilet paper and our request for them went unanswered so we bought some ourselves. One of the t.v.s worked on and off. Our card key failed to work leaving us waiting for security at 11-pm one night. The breakfast […] buffet was good, but that's it. Read moreGenuine Expedia guest review
"Extended stay hotel NOT a spa."
This was not advertised correctly. This is for workmen that don't care if their mattress is wrapped in plastic, bad linens, sink faucet that is not attached, wires that hang from the tv all over wall. Cheapest furniture that I've ever seen. Free breakfast that should not be fed to humans. Perfect for that work few that doesn't speak English or pay […] taxes! Read moreGenuine Expedia guest review
"Easy to find"
Friendly service from the front desk to the pavilion staff. Very clean dining area at the pavilion and the food was tasty and hot. Rooms were spacious and clean. Room was a little dated and worn but everything was clean and comfortable and worked properly.Genuine Expedia guest review
"Very nice and fulfilled multiple needs"
The staff was courteous, the apt. lovely. Multiple pools and full breakfast and dinner provided. We will be going backGenuine Hotels.com guest review
Very Nice Rooms and Great SizeGenuine Hotels.com guest review
Had a great stay. First experience was at our arrival. Pulled up realizing that we hadn't reserved a handicap accessible room, which was needed for our friend. Walked in, asked if there was anyway to switch and FREE OF CHARGE IN 2 MINUTES. We had a different room. Fantastic friendly staff, great room.Genuine Expedia guest review
"A Great Place to Stay"
Isola Bella is a true lodging gem. The room accommodations were very comforting with unexpected accoutrements of wall art, cable/flat screens in every bedroom, fully supplied kitchen, washer and dryer within the suite and full complimentary meals provided at the Pavilion.Genuine Expedia guest review
"Bait and switch"
When we first arrived we were very pleased with our surroundings. However our room was not ready. We were sent to the pavilion to wait. Our condo was several blocks away and was nothing more than a cheap apartment. Our internet never worked; The cable went out in the master bed room. We requested linens and towels but had to go get them from the office […] ourselves. The only staff who was helpful was security who got linens for us (finally) Food is Horrible!!! If you are looking for a cheap place to stay.. this is great. if you are looking for luxury (condo) stay elsewhere! Read moreGenuine Hotels.com guest review
There were kids in the parking lot from 11 pm to 3am honking horns, yelling, playing loud music. called the courtesy patrol 2 times, never saw them come by to check on things. if you want to sleep not a good place to stay.Genuine Hotels.com guest review
Stayed here for a little weekend getaway. Has a Pavillion on site with a bar, also serves breakfast and dinner buffet style. Not the greatest food, but decent enough. Only about a ten min drive from downtown/bricktown, would definitely stay at againGenuine Expedia guest review
"Good complimentary food"
Good priceGenuine Hotels.com guest review
We had a wonderful time! We were able to be comfortable with our toddler anywhere we went. The meals were awesome and filling!! Our Lil boy loved your food too, and loved the nice spacious rooms. The only minor complaints would be the amount of duck droppings that we had to walk around, and the floors needed mopped from all the dust with the windiness […] lately. But everything else was fantastic. From the quiet rooms to the indoor pool. It really did feel like my Isola Bella!! We will definitely be staying here again! Thanks Isola Bella! Read moreGenuine Hotels.com guest review
Nice quiet convenient to shopping plenty of places to eat.Genuine Hotels.com guest review
"Not as nice as depicted"
The biggest disappointment w this place is that the pictures look insanely nicer than actuality. The room itself was fine, but in need of sprucing up... Painting, etc. the leather couch was worn clear through on both arms, and the support in it was non existent... Should have been thrown out years ago. The kitchen was good, but adding a few more touches […] would make it great, ie oven mitts, cookie sheets, in addition to coffee packs have hot chocolate/hot cider/ hot tea. The bathroom was also good, but each towel had a stain on it. Every one. Looked like a black smudge. Ick. On the walk down to the restaurant/bar each day I had to walk through a hallway where they were doin construction on those rooms. All of the construction garbage was thrown there and most of the boards had nails sticking straight up. That surely could have added excitement to someone's day. They should have had construction tape up and directed guests to other walk throughs... Which I didn't discover until my 3rd day there. The restaurant itself isn't exactly a sit down restaurant type but more of a continental eating set up. Which is fine, just nice to know. The food selection was really great, and kept full. The bar set up was super nice... Nice bar, nice big screen tv, nice chairs. The gym... What a joke! I've never been to such a shoddy gym!!!! And from the pictures I had high expectations. What a disappointment!! Equipment was old and not working. Read moreGenuine Expedia guest review
I was very happy with this place, it was out of the way and away from the big city, it was a quiet and relaxing place which is exactly what I needed after a 15 hour driveGenuine Hotels.com guest review
Enjoyed our stay. Plenty of room for the family. If traveling to Oklahoma again would use this place again...Genuine Hotels.com guest review
I didn't know who was an employee of the facility. They charged me for my daughter when it states it could room six and it was only 4 of us. The apartment/suite shouldn't mix with the local tenants. My kids wanted to go swimming but it was a bunch of intoxicated tenants at the pavilion blocking the entrance and they wasn't even there to swim. The other […] pools were filthy and unkempt. It was a motorcycle under the stairway going to my room with what seems like a place they leave their cigarettes butts. The suite across from mine had a Alaska husky that when the owner left it barked and cried the entire time. If it was just a place to rent monthly you probably could get use to it but not trying to relax for a couple of days. Read moreGenuine Expedia guest review
"Refurbished room very nice"
I stayed in a 2 bedroom 1 bath apartment. The place was recently refurbished and it was great! It was comfortable and clean. The bed was great, and there were tvs in each bedroom. 2 meals daily were included, which added great value to the price. There was even a small washer/dryer in the unit which came in handy. I was a little nervous about staying […] there because of other reviews I had read, but we had an excellent experience. Read moreGenuine Expedia guest review
"Whats a reservation"
I booked a condo, and it was apparently "given away".. I ended up with 2 seperate rooms in 2 different areas, accross the parking lot. This was not what I wanted, but what I got stuck with. The hotel looks like a hotel residence, in a rough area. Did not resemble the photo... where was the water at. The photo on expedia shows what looked like a large […] pond or lake...?? wt where was that in real life?? also the carpet was from the 70s and one of the rooms the bedding was equally old 70's / 80's humm. Was clean and no signs of bed bugs. The airconditioner did not work in one of the rooms, in the other room it worked but was so loud you had to yell to talk over it or hear anyone. It was a very very odd experience. I do not recommend this hotel. Read moreGenuine Expedia guest review
"Pictures are very misleading"
For the first time in my life, I canceled my reservation and left without staying. Check-in took forever though the staff was really nice. Parking was crowded. The room looked NOTHING like the picture. No carpet, cheap tile floors, washer and drier in the kitchenette, tiny oven, and two twin beds instead of a queen.Genuine Expedia guest review
Absolutely a great deal! This was a business/slash personal combo trip. You absolutely cannot beat the price or the amenities offered! Already recommending this to others! Wonderful time!Genuine Hotels.com guest review
"Great hotel close to stores and restaurants"
Loves this hotel, I felt right at home. One of the best hotels I've stayed in by far!!!Genuine Expedia guest review
enjoyed a nice wonderful relaxing stay would recommend Isola Bella to everyoneGenuine Expedia guest review
"another great stay"
Excellent stay nd very reason able rateGenuine Hotels.com guest review
"Space, beautiful space !"
Really nice to find a comfortable two bedroom suite at a reasonable price. Would recommend for anyone wanting to stay with a family or groupGenuine Hotels.com guest review
"Disappointed... Especially for price I paid..."
I booked this hotel based on location, security gate (that was wide open the first 2 nights), indoor swimming pool and a free buffet. The one bed room condo was a good size. I was utilizing the hide a bed but there was no bedding in the room for it. Which I didn't realize until about 10:30 at night, so we made do with the comforter off the bed. Room […] was never cleaned out of the 4 nights we stayed there; trash never picked up, no clean towels ever brought. Had to use beach towels we brought with us the last day. Forget the "high speed internet"... and I quote "it doesn't work in the area you are in... we need to rewire it". So we had to use our hot spot on our phones to run computers etc. Then we decided to visit the pool one evening. Had to drive to it, this is a huge complex. It is a "condo" / apartment complex.It's obvious people live there full time. When you walk in, you are in the gym part. Then the horrible smell hit us. It smelt like sewer coming out of the men's bathroom. Women's bathroom better but not great. Stayed in the pool long enough to realize there was hair all around the edges, it was slick in spots on the bottom. There was no smell of chlorine at all. Something kept brushing by my legs in the pool. We could see things floating in the water. Looked like someone had urinated on the concrete around the pool. Never did make it to the buffet. After seeing how they didn't keep up the pool or service the rooms, didn't think I wanted to eat their food. Read moreGenuine Expedia guest review
"Hotel mixed with apartment living not a good idea."
We thought the room was nice at first. It was set up like an apartment. The problems didn't start until we were ready to relax for the evening and go to sleep. The bed was like a rock and sheets pretty starchy or scratchy. Then the apartment renters got home above us about 10:30 pm. We needed rest for an early start the next day. They turned on the […] booming music. It continued and more of their party guests arrived up to midnight. This is when we called expedia and wanted to leave. They called the hotel/apartment complex who in turn sent out a security guard. We were already packing and placing a call to the nearest Holiday Inn Express, when the guard showed up. It sounded like a scary nasty fight up stairs. We felt bad for him. We scurried out of there, with people starring at us through their window. They management felt bad about it and didn't charge us. It's too much like a college dorm or young apartment living for a peaceful gettaway. Read moreGenuine Expedia guest review
"Poor hours for amenities"
Decent place to stay. The times the pool, gym and other amenities are available is VERY limited. Won't stay again because the hours weren't convenient for us to travel during the day and return and relax that evening or get up early to work out. Also have to walk a good distance or drive to gym and indoor pool.Genuine Expedia guest review
"Not a real hotel - 2 star at best."
Nice staff. Nice neighbors. Mediocre hotel (I mean apartment complex).Genuine Expedia guest review
"Good place for extended stay."
We needed a place to stay while some home repairs went on. This place fit the bill with free dinner and breakfast for the family. The room was also like a mini apt. This would be great for extended stays or long business trips.Genuine Hotels.com guest review
These are renovated apartments so you wint have that true hotel experience. We were placed on the back side of the complex. The concrete was busted near the gate that opened into the complex. We did not feel safe at our location and we checked out after being their for 20 minutes. As we were checking out another family felt the same way and checked […] out as well. Read moreGenuine Hotels.com guest review
Overall we were happy with the visit. If you book through Hotels.com, please be advised that when you arrive, the hotel will put a $50.00 hold on your credit card until you check out. This is in case "you trash the room." We were a bit confused about this additional charge, as no mention of additional charges or "holds" was mentioned while booking. […] This needs to be made very clear to the customers in the booking process. Read moreGenuine Hotels.com guest review
"Apartment like hotel"
One bedroom unit only has one bed but we also requested a pullout couch. Pullout too small for adult so needed extra air mattress. Plenty of room, closets everywhere, quiet location. Breakfast only served until 8:30 on weekdays and no daily maid service. Breakfast was good, did not go to free dinner but did enjoy free ice cream and soda in afternoon. […] Too cold for outdoor activities so can't rate those. Read moreGenuine Expedia guest review
"not a hotel- old apartment complex"
theory was great. not what I expected. pictures were very misleading.Genuine Hotels.com guest review
"Very Comfortable Place"
My friends and I really enjoyed our stay at Isola Bella!! My only issues is that it was a non smoking room that smelled faintly like smoke when we got there. Thankfully there were candles and Febreeze in the apt so we were able to get rid of that light odor. Otherwise, great place!! Definitely will stay there again!!Genuine Hotels.com guest review
"Old needs work"
Looks like it was built in the 60s beds are small and old bathroom is tiny price was OK.Genuine Expedia guest review
Beds were comfortable. There was only hot water for maybe 10 minutes in the morning. Hard to get five people through the shower in cold water.Genuine Hotels.com guest review
Everything was great the only thing I didn't like is one of the ladys at the front desk was really rud she said that she didn't know how to check people in and just didn't care about us...but the rest of the staff was really nice and it was a really nice place..Genuine Hotels.com guest review
This was the worst place I've ever stayed at, I was thinking I'd find dead cats under the bed! No hot water for my shower, gym was closed & rooms stunk just to name a few issues... I had a last minute business trip & was limited on available hotels but I will NEVER STAY HERE AGAIN!Genuine Hotels.com guest review
"2nd Stay was hoping to be better."
The girl at the front desk could be more friendly and act as if she liked her job. I also did not like that I got called after 9 p.m. to confirm my stay.Genuine Hotels.com guest review
"Sorry Isola Bella, there will be no second date."
It looked really good on the website(s) but when we arrived it was nothing more than an apartment building that had been turned into the equivalent of an old motel or motor lodge with cheap furniture, a hard bed, and worn linen. There was a funny smell in the air and some stains on the walls and carpet that showed water damage. We thought this might […] be a good place to bring family for our son's college graduation in May, but I am glad we checked it out first...beware the neighborhood...ok, let's just call it the hood, there was nothing neighborly about it. Read moreGenuine Hotels.com guest review
"Great Price-Can't Complain too Much"
Loved the apartment/condo itself! Was perfect for girls weekend!! Loved that the entire facility was gated. The breakfast/brunch on Sunday morning was awesome! The rooms are a bit dated and some of the furniture definitely needs to be removed because of all the wear, the bed was terribly hard, and the surrounding neighborhood is kinda sketchy but for […] the price I can't complain too much. We are actually planning out next visit!!! The little lake was awesome!!! Read moreGenuine Hotels.com guest review
There are great thing and conveniences here but the staff and custom service leave a lot to be desired. They could potentially be fantastic with a little work on the staff. I recommend that you follow up with a call before your visit because twice we have stayed and neither time was the room type correct or actually available.Genuine Hotels.com guest review
I booked a room online and paid for it completely online. Once I got there. They tried to charge me a $50 (NON REFUNDABLE) deposit at the desk on top of the price that I had paid on the room online. After going back and fourth with the desk clerk. He told me that I could not stay unless I paid it to him. Needless to say I had to go to another hotel. […] I will continue to try and get my money back for the room that I PAID THIS HOTEL ONLINE !! DO NOT DO BUSINESS WITH THIS PLACE!! Read moreGenuine Hotels.com guest review
"Long weekend getaway"
Had a long weekend and wanted to get away, meet with friends, rest and have fun. Everything was great from the staff to the fitness center, to the food and bar. Very quiet and restfull place to stay.Genuine Expedia guest review
"Not as nice as the pictures online."
I don't have any major complaints, other than the photos online being a bit deceiving on the quality of the hotel. The only area that had wood floors was the laundry room. It also smelled a bit muggy the whole time we were there. The front desk staff was nice though.Genuine Hotels.com guest review
"Great price, great staff, nice grounds"
We discovered Isola Bella about a year and a half ago via a living social deal. We have stayed 2 more times since. The price is great, the grounds are beautiful, great breakfast and wonderful staff. They are in the process of remodeling rooms (seems to be ongoing since we started staying here). The quality of the remodeling is a little questionable. […] We've stayed in 3 different rooms (all different layout/number of bedrooms) and they've all had some carpentry issues that were noticeable. But overall, for the price and amenities, this is a great place to stay. We'll definitely be coming back on our next trip to OKC! Read moreGenuine Expedia guest review
We showed up and got the key to the room which wasnt even the right key. Our room provided a key that scanned not that you slide in, so we had to go back to the office and get the right key. Then we went inside and seen a jacket and a oxygen tank that was on, so the room was obviously occupied so we had to go back and change room. We were tired and […] just wanted to get to bed not to be struggling with getting a non-occupied room Read moreGenuine Expedia guest review
The hotel staff took over an hour to get me into my room. The first visit to the office lasted almost a 1/2-hour because the computer wouldn't automatically assign the room. The clerk also charged my credit card even though I had paid through Expedia. When they finally gave me a room, the electronic door key wouldn't work. I then had to return to the […] front office, where they gave me another key. This key also did not work. I called the front office and they wouldn't answer the phone. I returned once again to the desk and they told me maintenance would meet me at the room. When maintenance came, we found out why my key wouldn't work. The deadbolt and chain were both on because the room was already assigned to someone else. I ended up back at the front office once again when the same incompetent clerk started searching for a room to put me in. Finally, another clerk told him to put me in one of their "emergency" rooms, pointed to the room number and everything was solved. The staff was friendly, but incompetent. For all of this hassle, I received an upgrade to a deluxe room and an apology. Never again will I stay here. Read moreGenuine Expedia guest review
"Good for the Family"
Friendly staff and nice facilities make it a nice place to bring a family.Genuine Expedia guest review
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