"Great for a family."
We stayed in a queen suite. It was very roomy. We have 3 kids and everyone had tons of room. Huge flat screen tv. Beds was so comfy. Very clean. We have paid way more for the expensive name hotels and this one bet them all. I would stay there over and over again. Pool was a little cold but the kids didn't mind. Hot tub was super hot.Genuine Expedia guest review
We truly appreciate the prompt and polite treatment by all of your staff. the rooms were very beautifully decorated which added to our stayGenuine Hotels.com guest review
"Straightforward good hotel."
Great hotel. If I'm going to be picky, I would need to point out that there is not a bathtub, just a shower. Also, the indoor pool only had one jet going, the water was freezing. I did let the staff know. They seemed to be unaware of the problem. Again, Great stay, especially for the price.Genuine Expedia guest review
This is a nice hotel of u are looking to not spend a fortune, the only complaint I have is that they had ran out of pillows and we needed extra for the fold out couch, also they are very honest, my daughter left an expensive pair of boots and were turned in by house keepingGenuine Hotels.com guest review
"Comfortable and friendly"
This hotel was very clean and the staff was quite friendly and helpful. The only problem--and no fault of hotel- is the construction near-by, otherwise, it was a great location. My room was comfortable and quiet.Genuine Hotels.com guest review
:)Genuine Hotels.com guest review
the room & bathroom were spotless. we really enjoyed the indoor pool -they have pool towels for you to use by the pool. I think the gym could have been better. It is a fairly new hotel but it looks like they put in an old universal weight machine which doesn't function so well. if you don't care about working out during your stay I wouldn't worry about […] it. Breakfast was great -lots of options (hot & cold foods). I would definitely recommend this place other than the gym. Read moreGenuine Hotels.com guest review
Front desk staff excellent. Very thoughtful and helpful. Even had an alternative polish to help my chipped nail. The only thing I would request are softer pillows and available cord to reach easily at the desk instead of crawling underneath to plug in phones, computers, etc. The signs in the elevator about the police made me question the safety in […] the area and should be addressed at checkin. Read moreGenuine Expedia guest review
The location and quality of the hotel are quite good. I would stay at this hotel again if I travel to Dallas.Genuine Hotels.com guest review
"Weekend Away With My Wife"
My wife and I decided to take a weekend away from our normal life at home and drive to Dallas for the weekend. I went online and requested a room with a King bed and jacuzzi tub. The key word is "Requested". When we arrived, the only thing they had left was a room with two Queen beds and no jacuzzi. It was a learning experience. It was a trick finding […] the hotel due to all the construction going on. Our GPS was telling us the hotel was on the south side of I-635 and it is actually on the north side. Not the hotels fault and they are working on it. The clerk at check in was very helpful and friendly. Our room was very roomy and clean. The only issues we had with the room was the towel rod would come off and the drain in the shower was slow draining. The pool and hottub were great! Very clean! The only issue there was they ran out of pool towels Saturday evening! There are plenty of places to eat nearby. We are planning another trip to Dallas in the next month or so and we will surely stay at the facility again. Read moreGenuine Hotels.com guest review
Had a good stay, but very hard to access the front entrance due to Highway construction on 635.Genuine Hotels.com guest review
I spent one night there and it was a great hotel. Very close to the Mall.Genuine Hotels.com guest review
Great place to stay although my towel bar kept coming aloss. I look foward to visiting again. The construction in the area made it very risky to drive from the hotel.Genuine Hotels.com guest review
"Great for Family, business, or getaway!!"
Swimming pool better in person than on photos! Rooms, Lobby, & Exercise room extremely clean.Genuine Expedia guest review
"New Hotel (or nice remodel)"
This hotel seemed new. If you stay on Wednesday night they have a free courtesy drink/food night. I call it happy-hour. It is from 5:30 to 7pm. Didn't even have to go out for dinner because I got full from this. The hotel was in a location of a lot of freeway construction...don't know when it will finish. My stay was on Nov. 145h and 15th of 2012. Overall […] nice rooms/modern decorum. Read moreGenuine Hotels.com guest review
Very nice hotel, BUT, I was billed by Hotels.com and by Holiday Inn Express.Genuine Hotels.com guest review
"Nice with a little discomforts"
The bed was really hard and the bathroom sink was fit for someone who was 5"10 and taller. It made it difficult to wash my face and brush my teeth in the am. It was difficult for the kids too.Genuine Expedia guest review
Breakfast variety a disappointment . no protiens of any kind for 2 days!Genuine Hotels.com guest review
This is the 2nd time that we have stayed at this hotel. I went back because I really liked the interior. They were still doing construction around the hotel and made it difficult to access. The rooms were still very nice. It took a bit to cool off.Genuine Hotels.com guest review
"Great hotel and reasonable price."
The hotel was perfect. The staff were very friendly and willing to help. The room was clean and the bed was comfortable. I will definitely be staying at this Holiday Inn Express on my next trip to Dallas.Genuine Expedia guest review
"Will DEFINITELY Stay Here Again!"
It was a gorgeous hotel and a good deal for the money! We had the regular sized room with two queen beds and it was a solid 2 times larger than any other hotel room! It was all very stylish, very clean, comfortable, and a great experience! It's very close to night-life or any other attraction. I highly* recommend it to anyone!Genuine Expedia guest review
One of the cleanest and most beautiful holiday Inn Ive been to. I make it a point to only stay there when im in Dallas for business.Genuine Hotels.com guest review
"Great location for cheap"
Great location to the Galleria area. Much cheaper than other hotels in the area.Genuine Expedia guest review
The hotel was great. I had no problem with anything. EXCEPT for the pool being closed. This is the main reason why we choose this hotel. My children were excited had bought floats and swimsuits and were more than excited!! I would have wished they let us now beforehand. The only other problem I had was housekeeping knocking at 9 ann. Checkout time was […] not until 11 so why was she knocking!! Read moreGenuine Expedia guest review
Very pleased with our short stay. Expedited check-in process online. Hotel staff friendly. Room was very immaculate. Great location. Just a little confusing as where to turn in...Walgreens was actual entry point. Satisfied customer. Would definitely stay here again.Genuine Hotels.com guest review
The hotel stay was excellent the only bad thing was the construction.Genuine Hotels.com guest review
super easy to get around besides contrsution, love the area, and handy for cooper instGenuine Expedia guest review
On the negative side the air conditioning was very loud and the beds were hard. On the positive side the breakfast was excellent and the location of the hotel was close to main attractions.Genuine Hotels.com guest review
The hotel staff was nice and the room was clean. Had breakfast the next morning and it was also very good. Overall enjoyed my stay. Price was great for this stayGenuine Hotels.com guest review
The hotel is very nice, new and hip. Breakfast is very good. The only down is the highway construction and no signs or directions to the hotel.Genuine Hotels.com guest review
"One of few newer hotels within 635 corridor. Nice!"
Thrilled to find new hotel close in to center of Dallas. Everything else that is newer is much further out or outrageous. This was not cheap but fair.Genuine Hotels.com guest review
We reserve a room with ADA accomodations for our daughter and we didn't get it. By the time we got to the hotel and to our room it was simply too late to ask to change. My daughter was very tired. Still, bathing her was a terrible ordeal which could have been avoided if we were given the room we asked for in the first place. Breakfast was not very impressive. […] The scamble eggs were horrible and there were lack of healthy alternatives to eat. Read moreGenuine Hotels.com guest review
"Really good spot to land"
Despite the surrounding construction on LBJ Fwy, I was immediately impressed with this hotel. The lobby is spacious and has a really neat modern design. The room was super comfortable and I loved the décor. The room has a nice layout with great, modern touches. Comfy bed and sheets, reading pin lights over each side of the bed (though mine was inoperable). […] We had a king room w/shower only, no shower/tub combo. I'm fine with this, and actually prefer it, as it leads to a roomier bathroom. The design was unique and the bathroom sink sat atop the counter, rather than being our standard built-in bowl. The lighting was optimal for putting on my make-up (no harsh fluorescents) and there was a secondary light recessed in the shower, which we kept on at night to serve as a nightlight of sorts. It was perfect and non-obtrusive. I really only noted two drawbacks: the room has no fridge, which I really hate, especially in a hotel chain geared toward families and business travelers. I think a fridge should always be standard, and there is definitely room for one. Also, the breakfast, while decently tasty, was very carb-heavy: pancakes, biscuits, toast, bagels, muffins, cinnamon rolls. Yes, there were yogurts and (powdered) eggs, but it still felt like it was bread on bread on bread. I wish they could've supplemented with some fruit, or a protein other than just-add-water eggs. Read moreGenuine Hotels.com guest review
"One night weekend stay"
They did allow a late check in (about 10:30 pm) which was good; however, I went up to the room, I was tired, my key did not work, and I was sure I heard noise in the room; had to return w my bags to the front desk; questioned him, and he was like, OH yes that is occupied, they changed your room.. needless to say that would have been very embarassing, […] and wasted my time. The room was nice; I would've enjoyed pay for movies; or HBO, the closet door was broken, and the fan had a rattle to it. I did not eat breakfast; so I can't comment on that; and they did allow me an extra hour to check out, which I appreciated. All in all, good enough. Read moreGenuine Expedia guest review
"Good things to SAy"
Staff was most helpful and cordial. The breakfast was excellent and conveniently displayed. The rooms were clean; the beds were not so high that a ladder was needed. All in all, a pleasant experience.Genuine Expedia guest review
The bathroom sinks are a little high if you are shorter than 5'8" then they hit about at your chest. So a little awkward to use. Other than that it was a great room!Genuine Hotels.com guest review
Very Good service !!!! The service is great and the front desk wow the Ladies very nice person and help a lot . The restaurant fuffet is Good and free So This hotel is perfect and shiperGenuine Expedia guest review
The hotel was Beautiful and clean. It was very close to the Galleria. However the chlorine in the pool was very strong! My daughter and her friend became very sick for two days, throwing up, throat and eyes burning, coughing. This was brought to the night staff attention however did not get passed on to the Day Manager. We did inform him. Not sure if […] anything was done because we have never been contacted or apologized to. Read moreGenuine Hotels.com guest review
We were very impressed with the hotel and the room. Very modern decor and very comfortable. Evean a ceiling fan of all things. The only disappointment was the indoor pool was far too cold to enjoy. Breakfast was good. The location on the LBJ construction was just a bit frustrating as it is only one way access road. All in all though, the room was g […] reat. Read moreGenuine Hotels.com guest review
Hotel was great breakfast was good, rooms nice. the beds could have been softer (we are used to pillow top bed) the only downfall is the construction out in front of the hotel. it made it hard to get into parking lot. We used pool and hot tub both were well maintained and not over chlorinated.Genuine Hotels.com guest review
"FAMILY FRIENDLY !"
Complimentary breakfast buffet was very nice and in a clean enviroment. Hotel provided a crib for our 2 year old daughter to sleep in, and was available at our room door at check-in. Staff was friendly and helpful. Room was smaller than most I've experienced, but still was comfortable considering it was just a one night stay. Overall, a pleasant ex […] perience. Read moreGenuine Expedia guest review
"nice hotel, very nice hot breakfast"
There was some road construction, not bad but a little annoying. Nice hotel, very good hot breakfast, very clean. The pool was heated and this was 1 of the main resaons we picked this hotel. Needed a place for the kids to get out some energy. The pool could have been much warmer!Genuine Hotels.com guest review
"Great Staff, great location"
The only thing negative I could say about this hotel is, that it is on an exit ramp going the opposite direction from most nearby amenities. BUT..I found a short cut through another parking lot that my GPS didn't show and it was easy after that. Great staff, beautiful lobby, room was perfect plenty of pillows and plenty of electrical outlets. The internet […] was fast and the shower was hat and had great pressure! There are so many things close by and really convenient. I would definitely stay again! Read moreGenuine Hotels.com guest review
Very friendly staff--They were a huge help with a special request during my business trip. Great free breakfast too!Genuine Hotels.com guest review
Great, beautiful hotel. Indoor pool and hottub, good breakfast buffett, and great location. Staff was very pleasant and helpful.Genuine Hotels.com guest review
"New, modern, clean"
Booked this hotel at the last minute and was pleasantly surprised!!! Staff was very helpful (esp the b'fast staff). Hotel appears fairly new. Kids loved the indoor pool w/fountains and the hot tub! Free breakfast tasted better than most continental spreads but has the same general items (something for everyone). Very clean, beds were comfy and linens […] were new but soft. Bathroom sink is very tall---so for small kids or w/c level, sink would be way too high!!! Otherwise, very clean, modern design. Location is in the middle of construction off 635 right now so delays were intermittent. Find alternate street level routes. Fairly close to Galleria but not likely within walking distance. Walgreen's is next door. Is across from Valley View Mall. Several food options nearby, across the freeway, and of course those at Galleria. We booked as a family trip in January for the Cotton Bowl (Cowboys Stadium in Arlington) but didn't feel it was too far away to drive. Read moreGenuine Hotels.com guest review
Nice place: clean and comfortable. We liked the modern style and decor.Genuine Expedia guest review
"Holliday Inn Express Consistency"
As with other Holiday Inn Express hotels, I got a good clean place to stay for a reasonable amount of money. This location was very convenient (it's right on the LBJ frontage road) and close to many amenities. I would definitely stay there again.Genuine Expedia guest review
"Clean and family friendly."
Very clean and modern!!! The indoor pool is nice for kids. The free breakfast buffet had many choices.Genuine Expedia guest review
We travel to Dallas every Thanksgiving from Ohio. We always make sure to book a hotel with an indoor pool and breakfast. This hotel has both of these features and the decor from the room to the lobby was tremendous. The hotel is spotless and I am very particular about these types of things. Also, I loved the Asian contemporary style. We will stay at […] this hotel every year! Thansk Holiday Inn. Read moreGenuine Hotels.com guest review
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