"close to family"
very satisfiedGenuine Hotels.com guest review
"Perfect for the family"
We stayed from Friday night til Monday for a quick family get a way. Sharla was at the front desk pretty much the whole time we were there and was just amazing! Very friendly and actually listened to each guest and extremely helpful. Best service I think we've ever received anywhere. The location of hotel is a little wonky due to construction but still […] a great spot - not far from the Galleria and close to tons of eating places! Definitely our new go to spot to relax! Read moreGenuine Hotels.com guest review
Loved the hotel and room. Very modern and clean with friendly staff.Genuine Hotels.com guest review
"Not only great Value but a great place to stay!"
They put breakfast out early to satisfy the early bird athletes. Friendly front desk, and we were never told no!!!Genuine Hotels.com guest review
"Great stay at a great hotel"
Great stay at a great hotel. Front desk staff was friendly, personable and knowledgable. Affordable, clean, comfortable, updated (seemed brand new). We slept like logs! Highly recommend! We'll be back for sure.Genuine Hotels.com guest review
"Wonderful clean modern hotel."
Complete surprise for a Holiday Inn Express. New, modern, clean hotel with big rooms and comfortable beds.Genuine Expedia guest review
"Awesome, but request rooms on north end"
Very good stay, but one suggestion is to get rooms on the north end of the building. The highway is under-construction and they are going 24/7. jackhammers at 3am is.... well you know.Genuine Hotels.com guest review
"We would stay again."
The hotel was maintained to a professional level and sports leisure and business companies. The staff was friendly and helpful. They answered all questions and pointed us in a direction to other great venues. The rooms were modernized and clean. We felt at home and would stay again!Genuine Hotels.com guest review
Hotel well Maintained. Rooms are clean. Bed mattress good. A modern nice hotel. Staff very nice.Genuine Hotels.com guest review
The only problem I had was the front desk clerk. Her customer service skills were not the best and I felt as though I was a nuissance rather than a customer. I would stay there again because I like the hotels but the clerk should definitely receive more customer service training. She's the reason why I didnt give the hotel a higher rating.Genuine Hotels.com guest review
"Modern Decor- Highway Convenience"
The overall decor was modern and comfortable. The rooms are beautiful, and the staff was extreamly kind.Genuine Hotels.com guest review
Clean. Large updated rooms. No hot tub, which was disappointing because Expedia showed a hot tub on photos of the hotel. Good location. Easy access to many area attractions.Genuine Expedia guest review
"Nice hotel. Clean. New. With in door pool."
.Genuine Expedia guest review
We were upgraded to a king suite because it was our anniversary. What a treat! The breakfast was excellent. They even had gluten free bread and Oikos Greek yogurt as well as eggs, cinnamon rolls, biscuits and gravy, and pancakes. The workout room was a bit sparse and the treadmill not so sturdy. The clerks at the front were helpful but a little slow […] at getting to the next person waiting. Overall an excellent stay. Definitely recommend. Read moreGenuine Hotels.com guest review
"Excellent staff and wonderful room"
I travel a lot and friendly staff always makes my stay better!Genuine Expedia guest review
Everything was great from the service to the room.Genuine Expedia guest review
"Comfortable stay in the big city"
Great stay in a great location. Staff is very friendly, rooms are comfortable and nicely decorated. Neat showers. I know that sounds strange, but the design is interesting. Breakfast buffet is about what you would expect. It suffices. Overall, a very nice hotel.Genuine Hotels.com guest review
Very convenient location to Dallas. Construction on highway made it a little challenging, but not bad. Close to good restaurants in the area. Pool could have been better monitored and adjusted as far as chlorine level goods. Breakfast very good in the morning.Genuine Hotels.com guest review
We only stayed one night and it was greatGenuine Hotels.com guest review
The only down-side was no whirlpool.Genuine Hotels.com guest review
"STAY HERE WHEN YOU GO GALLERIA AREA IN DALLAS TX."
W.O.N.D.E.R.F.U.L P.L.A.C.E !!!! POWERFULLY RECOMMEND FOR EVERYTHING.Genuine Expedia guest review
"Great management and great rooms"
Great management. We were allowed to check in late AND early. Clean/contemporary setup though out hotel and rooms. Clean and a great place to stay at. Very pleased with their service!Genuine Hotels.com guest review
The hotel staff was very friendly anc helpful. Room was clean and very comfortable. Breakfast was great. I travel to Dallas monthly and will stay here again.Genuine Hotels.com guest review
"Does not have a hot tub - pool is very small"
Pictures and description were misleading. No hot tub. Pool was tiny. Had a couple of very disappointed kids....Genuine Hotels.com guest review
"Great stay for an affordable price"
Four of us traveled up for the Cowboys game and this was a great place to stay. Good location to 635 and 75 if you don't want to take the tolls. Galleria is around the corner in case anyone wants to go shopping and the service was great.Genuine Hotels.com guest review
"Good place for Gallaria goers"
The staff was friendly and the hotel was good for the price. Close to the Gallaria so that was nice. The only complaints I had were the people next door and the construction on the road, which they could not control.Genuine Expedia guest review
"Not bad for the price."
The staff was pleasant and check-in was quick and easy. It has a new urban feel to it that I like. The pool was not heated and the hot tub was filled in with concrete. Like other reviews say it is a bit difficult to get to the hotel due to construction. Overall the stay was good though.Genuine Hotels.com guest review
Very nice hotel and the breakfast was great. I would stay here again.Genuine Hotels.com guest review
We stayed there for our anniversary and took our 3 year old daughter. We loved the pool, the water was just right. Went to dinner to III Forks and came back to our comfortable room.Genuine Expedia guest review
It Was plesant, and clean that is very important. The only thing is that two cars got broken in to.Genuine Expedia guest review
"Room for soccer game"
There is construction going on at the LBJ Fwy but the access to the hotel was ok. The staff was very friendly and our room was great, very large, clean and comfortable. Next time we have a game in North Dallas, we will stay here again!Genuine Expedia guest review
"Only bad thing is the construction all around"
The hotel itself is great. The staff was extremely accommodating, probably because they are up against the construction that surrounds the hotel and any way to get to the hotel. I would like to think they are always that nice though. The assistant general manager checked us out and she was extremely sweet and very helpful in giving us directions. The […] room was clean and we got a good night sleep. The roads close down at 10pm for construction and you have to wait for the construction workers to move the barricade for you to get back to the hotel. So if you are parked and on hotel premises before the roads close you are good and should have nothing to worry about. The up side is also that a Walgreens store is literally next door and you can walk there for things you may need. Read moreGenuine Expedia guest review
Very nice.Genuine Hotels.com guest review
Hotel was great. Well kept, good breakfast, large room. I would stay there again. The road construction was a disaster! Exit ramp for hotel closed. Called front desk for directions at arrival, not much help. Once I got familiar with the road situation everything went smooth.Genuine Hotels.com guest review
"A great, reasonably-priced hotel in Dallas / Galle"
A great place to stay -- the staff provides outstanding service, and the breakfast was awesome.Genuine Hotels.com guest review
My experience was good at first but once the room next to us started smoking cigarettes in a non smoking room it all went down hill for me. The front desk was really nice and tried to find us another room but the hotel was booked. So he freshened up our room which really helped. I don't blame the hotel, I blame stupid people for my bad experience.Genuine Hotels.com guest review
Will never stay here againGenuine Hotels.com guest review
"Great Hotel in bad Construction"
Very nice hotel. Decorated nice and good amenities. Only complaint is the bed was very firm. Also the entrance from the feeder road is terrible. I would recommend coming in off Preston at Walgreens until the contruction is complete. I missed breakfast because I came down at 9:55am and they had already put away 90% of it.Genuine Hotels.com guest review
"Solid option for North Dallas"
Great things: Clean, spacious, modern room; very friendly staff; lots of great places nearby for a quick bite or trip to get something. Not so great things: The equipment in the gym has certainly seen better days; still a ton of roadwork going on in front of the hotel, confusing GPS's and gumming up traffic (NOTE: you can only get in to the hotel from […] Preston Rd through the Walgreens parking lot!!!). All in all, I'd totally stay there again. Read moreGenuine Hotels.com guest review
The room was nice and clean. The staff was nice and helpful.Genuine Expedia guest review
The room was nice and clean. The staff was nice and helpful.Genuine Expedia guest review
"Nice reasonable hotel!"
The staff was friendly, the rooms were nice and clean, and the beds were comfy!!Genuine Expedia guest review
"Great Place to stay"
The hotel was delightful inside. Large urns of ice water with fresh fruit and plenty of ice to keep it flavored and cool. Our room was very comfortable and more than adequate. The inside of hotel has been refurbished and was modern and clean. The outside needs a redo but there is road construction out front so now is probably not the time. Our TV would […] not get the channel we needed for a football game and the desk clerk came up quickly, found the problem (wrong channel legend) and got us the proper one pronto!!! The breakfast buffet was good and simple to navigate. Thanks for delightful stay at a great price without sacrificing anything. Read moreGenuine Expedia guest review
"Standard Holiday Inn Exprss"
This is a standard Holiday Inn Express. The construction along the 635 is something to contend with but I found a back exit that worked. They share a parking lot with a Walgreens next door which was very convenient for water and other supplies.Genuine Hotels.com guest review
"A new favorite hotel"
The hotel is just a few years old so all of it's facilities and furnishings are still new and in great condition. The staff was friendly and helpful. I was lucky enough to book at a time when the hotel wasn't busy, so i got a very reasonable rate. My only complaint about the hotel is that my room didn't have a refrigerator, which I've become accustomed […] to in many hotels. My highest praise about this hotel is that my room had a ceiling fan. this is the first hotel I've ever stayed in that had a ceiling fan. I've never understood that omission by hotels. I usually have to turn the thermostat very low to make up to the still air in the room, but FINALLY a hotel has ceiling fans. I could keep the thermostat at a reasonable level and stay comfortable. Read moreGenuine Hotels.com guest review
Overall our stay was good. Tons of construction in the area.Genuine Hotels.com guest review
Exactly what I neededGenuine Hotels.com guest review
This was a great place to stay. Breakfast was good and the rooms were very clean and spacious. Will stay here again. The construction is a pain, but that is Dallas!Genuine Hotels.com guest review
"Convenient location - very helpful staff!"
When I arrived, I asked at the desk about proximity to my meetings the next day. Not only did the young man tell me, he actually printed out two different maps and showed me how I could go a back way and avoid the freeway construction and much of the morning commute traffic. Going the extra mile always wins!Genuine Expedia guest review
Great centralized location. Very modern feel. Beds were a little more firm and not as comfortable than other Holiday Inn Express locations I have stayed at and breakfast entrees (eggs, meats, etc.) were not as appetizing as other lications as well. However, the design, cleanliness, temperature and lack of noise were great. Would recommend it for those […] looking fir a great value in a good location. Read moreGenuine Hotels.com guest review
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