Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on Feb 26, 2013
They should disclose the parking fee when they ask if you need parking. Also, the parking fee is pretty steep given that the garage is located across the street and they recommend that you don't leave anything in your vehicle since it is so prone to break-ins.
"A good affordable hotel"Reviewed by a Hotels.com guest on Feb 26, 2013
Our stay at the Burrard was excellent! The hotel was affordable, clean, comfortable, and conveniently located. I only have a few minor complaints: 1. A fan would have made the room more comfortable. Without a fan, the room got a bit warm and we had to open the windows out to the noisy street. 2. The breakfast could have included more choices, it was rather sparse. 3. It would have been nice if the parking were free or less than $20 per day, but this is to be expected. Overall, the stay was really good, and I would stay there again.
This guest did not leave a comment.Genuine Hotels.com guest review
"The Pacific Rim..convenient, modern and friendly"
we enjoyed our stay at the pacific Rim very much. The staff were very accommodating and went out of their way to help us and make our stay easy and memorable. The accommodations were modern, clean, very spacious and comfortable. We would definitely stay here again.Genuine Hotels.com guest review
"PACIFIC RIM VANCOUVER...MOST EXCELLENT"
I felt shorted at check-in and there was worms in the pool, however the staff we encountered, bell, concierge, and whoever brought baking soda to our room at 10:30 pm, were extremely courteous, helpful and seemingly sincere. Those qualities matter most to me. The hotel is new and immaculate. It smells clean fragrance. The lobby and bar are noisy and […] bustling when full. I used the business room effortlessly. The room decor while not exactly my cup of tea, it could very well be yours. I don't write that in a negative sense. I prefer classic and simple. It is high-end modern, contemporary and again busy. Most important is the techno gadgets. You have to experience them. We had a lovely stay. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Gorgeous Hotel with Prime Location"
Loved this hotel- clean, beautiful, great service, great on-site restaurants, prime location. Will stay there again.Genuine Hotels.com guest review
"Great Hotel in Great Location"
Can't say enough great things about this hotel. The location was convenient to everything. The hotel was basically brand new and the service was amazing! Can't wait to go backGenuine Expedia guest review
"Great access to convention center and waterfront"
This beautiful hotel is brand new, right on the waterfront in downtown Vancouver. It is located right across the street from the convention center - easy walking access to restaurants, and other downtown sights. Vibrant bar with musicians in lobby. Very friendly staff. Parking is very expensive, but probably is anywhere in town. Highly recommended!Genuine Hotels.com guest review
"First Class Experience"
This hotel is fabulous. From the moment you walk in, they try to make your stay enjoyable, yet they do it in a discreet, professional way. The room was extremely clean and well equipped, with switches that can change the lighting to different levels and a very comfortable bed. The bathroom was beautiful with marble tiles and a TV built into the mirror. Overall, […] a great place to stay and very convenient to the waterfront and the ferry to North Vancouver. Read moreGenuine Hotels.com guest review
"Mom and Daughter -- Adults"
We stayed at the Fairmont Pacific Rim on a Mother-Daughter trip. We absolutely loved it. The room was perfect, and our spa trip was absolutely lovely. Both of us would love to stay there again.Genuine Hotels.com guest review
"Pacific Rim is right in the middle of everything"
Able to walk to most of the must sees...ferry to granville island, stanley park, shopping districts. get a red/blue bus pass - that will get you to the outer areas that may be difficult to walk toGenuine Hotels.com guest review
"Fairmont Pacific Rim -- Great Hotel"
The staff at this hotel are helpful, accessible and knowledgeable. Special credit is due the concierge staff, who always had the answers. It's a scrupulously clean, gorgeous hotel in a terrific location.Genuine Hotels.com guest review
"Not as good as expected"
The Fairmont Pacific Rim was just completed for the Olympics, and it is nice and new. But somehow it just didn't live up to expectations. At checkin, there was only 1 clerk, and 3 people in line, so checkin took > 15 minutes, which is silly. This was a Friday night, the lobby was packed, a band was playing loudly, the acoustics were bad, it was hot, […] we were tired, etc. No reason for this taking more than a few minutes. So bad first impression. The room was nice enough, although not as large as I hoped, and the "view" (which I paid extra for) was more city than waterfront. And they totally went overboard on fancy electronics. You couldn't just turn on a light in the room; you had to turn on groups of lights selected by setting (ie "relaxing"). At first this seemed cool but very quickly this became a pain. Want just the overhead on? Can't do it. Want the back light on dim? Sorry no. Want the drapes open halfway? Nope, electronic, only options are closed or open. It was just weird. And of course the keys were electronic, and both my key and my wife's key stopped working during our stay (we had to get new ones). And pet peeve, they charge like $20/day for internet, which is probably standard but seems insane to me. Overall, nice hotel, decent room, great location, but not worth the price... Read moreGenuine Expedia guest review
"Not as good as expected"
The Fairmont Pacific Rim was just completed for the Olympics, and it is nice and new. But somehow it just didn't live up to expectations. At checkin, there was only 1 clerk, and 3 people in line, so checkin took > 15 minutes, which is silly. This was a Friday night, the lobby was packed, a band was playing loudly, the acoustics were bad, it was hot, […] we were tired, etc. No reason for this taking more than a few minutes. So bad first impression. The room was nice enough, although not as large as I hoped, and the "view" (which I paid extra for) was more city than waterfront. And they totally went overboard on fancy electronics. You couldn't just turn on a light in the room; you had to turn on groups of lights selected by setting (ie "relaxing"). At first this seemed cool but very quickly this became a pain. Want just the overhead on? Can't do it. Want the back light on dim? Sorry no. Want the drapes open halfway? Nope, electronic, only options are closed or open. It was just weird. And of course the keys were electronic, and both my key and my wife's key stopped working during our stay (we had to get new ones). And pet peeve, they charge like $20/day for internet, which is probably standard but seems insane to me. Overall, nice hotel, decent room, great location, but not worth the price... Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Location in Vancouver"
We spent a day there before our cruise to Alaska and the location was great. We even had the concierge assist us with a lost bag and they performed flawlessly!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fairmont Gold is the way to travel!"
Chocolate fountains, breakfast and happy hour buffets, great fresh fruit, coffee, tea, even fruit water. Nice people in the Gold lounge.Genuine Expedia guest review
"Fairmont Pacific Rim"
Beautiful new hotel in excellent location. Only problem was our paperwork with the physical address was in a bag in the back of the taxi. The taxi driver, despite being told "Fairmont Pacific Rim" took us to the Fairmont Waterfront. I guess he wasn't aware of the hotel's existence! Fortunately the hotels are within walking distance, although not ideal […] when dragging luggage for a cruise! The rest of our stay was wonderful and Vancouver is beautiful. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Extremely late check-in."
Couldn't check in until almost 4:00 pm, even though we were told no later than 3:00 pm. Very frustrating. Also, they had maintenance and construction work going on that was audible at their spa; very disappointing to schedule a spa treatment and expect tranquility - and get banging, hammering and squeeling of machines. Spa did little to satisfy this […] situation. Once we received our 'ugraded room', it was breathtaking! Suite was spectacular. Read moreGenuine Expedia guest review
"great to catch a cruise from"
Stayed here to catch a cruise. Hotel is only one block from the terminal. We just walked to the terminal with our baggage. Everyone at hotel were very friendly and helpful. Highly recommend.Genuine Expedia guest review
"great to catch a cruise from"
Stayed here to catch a cruise. Hotel is only one block from the terminal. We just walked to the terminal with our baggage. Everyone at hotel were very friendly and helpful. Highly recommend.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Ultimate Luxury!"
An investment that paid huge dividens!!! Our experience was so enjoyable and exceeded my expectations. Our room was high tech with everything from lights, window treatments and door entry operated with the touch of a key pad. The turn down service set the mood for romance with dimmed lights and jazz music playing in the background. The concierge service […] was invaluable. They made reservations for my husband's birthday dinner at Coast and we had the best table in the restaurant. I can't say enough good things about the Pacific Rim, I will defiinately be back!!!!!! Read moreGenuine Expedia guest review
"Fairmont pacific rim, in Vancouver"
Incredible, modern hotel...amazing amenities....First class service and styleGenuine Hotels.com guest review
"Fabulous Vancouver experience"
We loved every minute of our time in Vancouver, owing in a large part to our experience at the Vancouver Pacific Rim. The hotel is amazing, the rooms comfortable and state of the art, but above all, the service was outstanding. The staff were most attentive, helpful, and went way beyond the call of duty.!! I recommend this to anyone who would want a […] fabulous experience. Read moreGenuine Expedia guest review
"Beautiful"
This hotel was gorgeous. I loved the tv in the bathroom mirror. Only thing to be weary of is that shops are open from 10-6pm. Food is expensive and hard to come by. There isn't much open late. Plan accordingly.Genuine Hotels.com guest review
"Best Hotel We Have Ever Stayed In"
This was the nicest hotel we have ever stayed in, hands down, and we have stayed in many nice ones around the world, including the Pan Pacific a block down from this one. The place was spotless, great staff, and an amazing room that's exactly like the pictures, which we thought were probably taken of the top suite and the average rooms are never as […] nice, but that's the average room here. Again, really nice, every imaginable amenity and detail. Read moreGenuine Hotels.com guest review
"Cheers"
Comfort of home, Staff are always so willing to help and very friendly. I would return for the bathroom alone..Genuine Hotels.com guest review
Great place to stay, very good contemporary atmosphere. Electronic control systems in the rooms can drive you crazy. Whoever thought they were guest friendly is sadly mistaken.Genuine Hotels.com guest review
"Can't imagine a better hotel in downtown Vancouver"
The rooms were fantastic, with iPad controlled temperature/lights/curtains, comfy beds, and very nice big bathrooms. I have never seen a hotel clean a room so frequently and mysteriously. I never once saw a cleaning cart. They must come out of the walls like phantoms when you leave the room because you come back and your clothes are folded! Crazy! Every […] person working in that place was extremely polite and helpful. The location is very convenient, especially for the convention centre (literally next to it). I should also mention that the elevators are ridiculously efficient for a building that size. They seem to come instantly and move incredibly fast. Will absolutely stay again. Read moreGenuine Hotels.com guest review
"Close to all must see sights.... first class hotel"
Outstanding... very attentive and courteous staff... we would definitely stay there again!Genuine Hotels.com guest review
"Love it!!!!"
Great staff, great room, good food and an excellent bar in the Lobby - I always stay here when I visit Vancouver and see no reason to change that. If only all hotels were this enjoyable!!!!Genuine Hotels.com guest review
"Fabulous Hotel"
The hotel was absolutely lovely - the rooms were modern and well-appointed and the staff absolutely terrific.Genuine Expedia guest review
"great"
could not find any faults. was lovely good bed good view great staffGenuine Expedia guest review
"Nice place"
Everything is good. Just the lobby is always super loud due to the live music bands they hire. Personally I think jazz is more suitable for the lounge.Genuine Expedia guest review
"perfect location"
it was very relaxing and almost stayed a second nightGenuine Hotels.com guest review
Amazing but parking was much too expensive. $45 for 1 night stayGenuine Hotels.com guest review
"Favorite Places to stay in Vancouver"
Just had my second stay at the Fairmont Pac Rim and it was once again a fabulous experience. The staff and service are amazing, the rooms are gorgeous, and the amenities are superb. Highly recommend this hotel, it has quickly become one of our favorites. Just another note, we felt it is very kid friendly too. Room service provided a small robe for my […] son, he loved the pool and TV in the bathroom. In addition we felt very welcome in bringing him into the lounge area. Enjoy, you'll love it! Read moreGenuine Hotels.com guest review
"Luxury Hotel in perfect postion"
Great position to walk to Marina, restaurants, Stanley park etc and comfort, friendly staff, lovely views as well. What more do you want?Genuine Hotels.com guest review
"Beautiful but some things can be improved"
We stayed at the Harbour View Suite room for new years eve but when we got there we were facing the buildings and not the harbour so were very disappointed about that. Also we couldn't bring our luggage up in a caddy, they had to deliver our luggage in a different elevator. The Wifi was not free in fact it was 15$ which I think is ridiculous since this […] is a 5 star hotel and you can get free Wifi pretty much anywhere! Other then that the hotel is beautiful, and the staff was amazing. Read moreGenuine Hotels.com guest review
"Family"
We enjoyed the hotel and services, therefore decided to come back again, location is perfect, service is very good, hotel is very clean.Genuine Hotels.com guest review
"BEAUTIFUL CITY"
ALWAYS LOVE VANCOUVERGenuine Expedia guest review
"Fairmont Pacific Rim"
It was an amazing hotel. The staff were very helpful. The room was amazing and so comfortable. I would definitely stay there again.Genuine Hotels.com guest review
"5 star service from check in to check out"
Every hotel employee we saw not only made us feel welcome, but really made us feel like all of our needs were being anticipated. We left our room for an hour at 8:00 in the morning and when we came back, our room had already been made. Very helpful concierge desk. The "newness" makes it a step above many other Fairmont locations which can sometimes […] feel a bit tired. Would not hesitate to stay here again. Read moreGenuine Expedia guest review
"Best hotel ever"
Stayed in this hotel for 3 nites and absolutely loved it! Loved the service, the moderness of the room, the electronic mirror tv in the bathroom, nightly turn down service w complimentary bottle of distilled water. Also very close to downtown Vancouver and to Canada Place & station. Highly recommend hotelGenuine Hotels.com guest review
"Vancouver's best hotel"
Excellent hotel, opened only a year ago. fresh, clean & modern. staff very helpful. free wifi when signed up to fairmount membership which was also free. rented BMW cycle bikes in the hotel for free via membership & with excellent location-cycled around Stanley Park. small outdoor pool but acceptable especially when quiet + is heated + outdoor jacuzzi […] also. Gym facilities acceptable. Would definately recommend this hotel. Read moreGenuine Expedia guest review
"Fairmont Pacific Rim - right next to the water"
We only stayed 1 night, and complicated things on arrival by switching rooms with friends we were travelling with. However, nothing was too much trouble for the staff. Our room was very comfortable with fabulous views over the harbour from our bathroom and on crawling out of the gym the next morning, I was immediately handed a bottle of water, towel […] and banana by one of the front of house staff. How attentive is that?!! Would love to stay again! Read moreGenuine Hotels.com guest review
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