All hotels in Sorrento, Italy
1 room, 2 adults
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4.4 / 5Excellent

Score breakdown (from 74 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.2
  • Condition
    4.4
  • Neighborhood
    4.8

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Uiterst geschikt voor citytrip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Door de ligging (5 min stappen van station en vlakbij vele restaurants) is dit hotel uiterst geschikt om de hele baai van Napels te bezoeken. Het personeel is enorm vriendelijk en behulpzaam ( tips voor uitstappen, reservaties in restaurants). Tip voor hoteluitbaters: zorg voor betere verlichting in de badkamers en noem kamer 103 niet langer een standaard kamer maar een low budget kamer, want daar zijn de voorzieningen wat ondermaats.
Genuine Hotels.com guest review
5 night trip Apr 9, 2014
A Traveler
BE
3.0 / 5Good
"Modern und zentrumsnah"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Modern/Stylisch eingerichtetes Hotel mit gutem Frühstück u. nettem Personal. Die Betten sind gut. Der Kühlschrank f. d. Minibar war allersdings so laut, dass wir ihn nachts ausgemacht haben. Lage: einen Steinwurf v. centro historico entfernt. Vorteil: man ist superschnell in der Altstadt und "mittendrin"; Nachteil: man kriegt natürlich auch den Verkehr bzw. den (nächtlichen) Trubel mit. Wer ruhig bei offenem Fenster schlafen möchte, sollte ein Zimmer nach hinten raus buchen.
Genuine Expedia guest review
Other trip Apr 16, 2014
A Traveler
DE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Большая комната, красиво оформленная, с деревянным полом. Но расположена в соседнем здании, что не очень удобно. Кроме того, окна выходили на улицу, достаточно оживленную
Genuine Hotels.com guest review
1 night trip Feb 19, 2014
Максим
RU
5.0 / 5Outstanding
"편안한 휴식처"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
전철역 및 버스(SITA)에서 매우 가까우며, 메인 광장에서 2분 거리.호텔에서 광장이 보이며, 방도 매우 깨끗하고, 아침도 매우 만족
Genuine Hotels.com guest review
2 night family trip Jan 23, 2014
Sung Jin. Lee
KR
5.0 / 5Outstanding
"깔큼하게 관리된 호텔"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
굉장히 친절하고 아침조식을 룸으로 배달해주심 당현히 씨뷰는 훌륭하고 렌트해서 갔었는데 주변 주차시설은 포지타노주변 환경상 좀 애먹었습니다. 다시한번 더 방문하고 싶은 곳이네요
Genuine Hotels.com guest review
1 night trip Jan 20, 2014
junwon
KR
4.0 / 5Excellent
"역에서 가까운 위치"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
쏘렌토 전철역에서 걸어서 5분거리의 위치입니다. 가격대비 괜찮은 호텔이라 말씀드리고 싶어요. 아침식사도 신경써 제공되구요. 객실 시설도 좋습니다.
Genuine Hotels.com guest review
2 night trip Jan 17, 2014
A Traveler
KR
4.0 / 5Excellent
"Very nice designer hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean, new & pretty room, each floor has different color theme, mine is black & white. Located in the main street of Sorrento, close to everything. The only bad thing is the shower is not good & the floor is all wet after shower.
Genuine Hotels.com guest review
1 night trip Dec 27, 2013
A Traveler
HK
5.0 / 5Outstanding
"현대적 느낌의 호텔, 너무 예뻐요"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
외관은 평범하지만, 방 내부가 너무 예쁘고 깔끔하네요. 현대적인 느낌으로 미술관에 온 듯한 느낌마저 듭니다.
Genuine Hotels.com guest review
2 night trip with friends Nov 18, 2013
Risa
KR
5.0 / 5Outstanding
"Freundlich, einladend, optimal gelegen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nach spannender Fahrt von Neapel nach Sorrent mit der Circumvesuviana (durch die Vororte von Neapel, vorbei am Vesuv, an der Küstenlinie vorbei, ein tolle Annäherung an den Urlaubsort), waren wir nach nur 3 min im Palazzo Abagnale. Das Hotel ist perfekt gelegen: nicht nur der Bahnhof (gleichzeitig Bushahnhof, wichtig für alle Aktivitäten in der Region) ist nahe, der schöne Hauptplatz von Sorrent, der Piazza Tasso ist mit 10 Schritten zu erreichen, die schöne Altstadt schließt direkt an den Tasso an, der Fährhafen Marina Piccola (hier geht es in 30 min nach Neapel und in 25 min nach Capri), ist keine 10 min entfernt. Das Hotel befindet sich in Etagen 1-3, nach der Tür geht es eine etwas enge Treppe hoch. Einschecken durch sehr nettes Personal mit kurzer Zimmerpräsentation lief absolut professionell. Das Zimmer modern eingerichtet, prima gereinigt und sauber, Möbel und Ausstattung komplett intakt, großes Bad mit Wanne und Bidet, Klimaanlage, Fernseher mit ARD und ZDF. Es war sehr ruhig, da wir ein Zimmer zum Hinterhof hatten. Der Blick hinten raus ist okay, einige Zitronenbäume und Palmen. Das im Preis enthaltene Frühstück war toll und überdurchschnittlich von Auswahl und Angebot: Guter Cappuccino, Saft, Croissant und italienisches Kleingebäck, jeden Tag 2 bis 3 Kuchen der Region, Schinken und Käse, Focaccia, Joghurt und Müsli. Zimmerservice immer perfekt, die Mitarbeiter immer freundlich. Am Tresen wird man beraten bei Fragen zum Nahverkehr und Ausflügen.
Genuine Expedia guest review
Other trip Nov 20, 2013
A Traveler
DE
5.0 / 5Outstanding
"Incantevole ed unico!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
L'hotel è davvero bellissimo! Le camere sono pulitissime, comfortevoli ma soprattutto bellissime ed...alla moda! Tutto è curato nei minimo dettagli; grazie alla sua centralissima posizione c'è la possibilità di girare tutta Sorrento e scoprirne ogni angolo. Come sentirsi a casa o tra amici grazie alle caratteristiche del personale. La colazione? Abbondante, appetitosa, squisita...tutto di eccellente qualità! Veramente perfetto. Renderà il vostro pernottamento alquanto indimenticabile!
Genuine Expedia guest review
Other trip Nov 18, 2013
Luciano&Romina
IT
5.0 / 5Outstanding
"Excelente hotel, todo funciona"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buen hotel. Todomlo prometido, sin sorpresas y cordial
Genuine Hotels.com guest review
4 night romance trip Aug 29, 2013
Pablo
AR
5.0 / 5Outstanding
"Hjertet af Sorrento"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nød 6 dejlige overnatninger. Venligt personale som hjalp med tips til spisesteder, ture mm. Lækker indretning af værelser og skøn morgenmad. Kort gåafstand til havn, strand, historisk centrum. Meget rene værelser.
Genuine Hotels.com guest review
6 night family trip Jul 1, 2013
A Traveler
DK
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
buona la valutazione complessiva relativa al palazzo, posizione ottimale e in pieno centro. la stanza era molto piccola e poco silenziosa confinava con il bagno di servizio della reception. il personale molto disponibile e gentile
Genuine Venere guest review
Other trip May 9, 2013
A Traveler
IT
2.0 / 5Fair
"Une grande deception"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Nous avions réservé une chambre "Deluxe" sur la base des photos et des descriptions fournies sur le site internet. Nous avons eu la désagréable surprise de se retrouver dans une chambre , nouvellement créée, sous les toits (en sous pente et déjà chaude alors que la saison vient juste de commencer). Cette chambre ne se retrouve sur aucune description et est d'une qualité très inférieure aux autres. De plus il y a avait une odeur extrêmement désagréable dans la SDB, pas de place pour mettre les affaires de toilettes. Il n 'y avait qu une lampe de chevet et de façon générale la finition n'était pas au niveau des autres chambres et de ce que l on attendait.
Genuine Expedia guest review
Other trip May 5, 2013
Vava
FR
5.0 / 5Outstanding
"Riche en convivialité et en confort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Parfois on ne sait pas à quoi s'attendre même si on a vu et revu les photos que l'hôtel met à disposition sur le site mais là vraiment les photos ne mentaient pas... et le meilleur est l'accueil fait dès notre arrivée (Ellio tu es le meilleur!!), on s'est senti comme à la maison avec une équipe, pour l'ensemble, jeune et dynamique. Notre chambre était celle avec le portrait de Marylin Monroe, décor noir et blanc, idem pour le carrelage dans la salle de bains (sublime!), une mini terrasse avec une balancelle à notre disposition exclusive installée lors de notre séjour. Pour le petit déjeuner, il est tout simplement royale et varié. On ne peut pas dire que les spécialités sont à discrétion car tous les matins nous faisions le plein pour une bonne partie de la journée ;) Je recommande cette hôtel pour tous les couples de toutes générations.
Genuine Expedia guest review
Other trip May 4, 2013
Matt et Sandra
FR
4.0 / 5Excellent
"乾淨.小巧的住宿"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
乾淨,價格也很優惠,浴室水壓夠強,熱水夠熱,有無線網路,但入住的那間房間只有近門口的地方才有收訊;無24小時入住服務,退房那天由於太早了,無服務人員,只好把鑰匙和城市稅放在服務檯,這大概是唯二的小小缺點,剩下都很滿意。
Genuine Expedia guest review
Other trip Feb 18, 2013
Joyce
TW
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
el hotel esta muy bien ubicado con respecto a alcentro, estacion de trenes y bus, es muy agradable y acogedor, los recepcionistas son espectaculares, me he sentido muy bien en ese lugar
Genuine Venere guest review
Other trip Jan 22, 2013
A Traveler
ES
5.0 / 5Outstanding
"ottimo hotel per un weekend romantico e giovanile"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
piccola struttura di recente ristrutturazione nella centrallissima via del centro di Sorrento,ambiente discreto ed accogliente con camere arredate in modo funzionale e particolare
Genuine Expedia guest review
Other trip Jan 2, 2013
alevane
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Tutto bene.Personale molto gentile e disponibile.Grazie
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2012
Vignale
IT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night business trip Jan 25, 2015
A Traveler
FR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip May 23, 2014
A Traveler
GR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Jan 17, 2014
A Traveler
KR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Feb 22, 2013
A Traveler
IT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Aug 18, 2012
A Traveler
CN

TripAdvisor reviews for Palazzo Abagnale

Overall rating:Based on 513 traveler reviews

Most recent traveler reviews:

Overall Rating
"Honeymoon"
05/20/15 Kelsey P
Stayed here for a two night stay on our European honeymoon. Room was a but on the smaller side but very clean. My biggest complaint was how loud staff and everyone was so early in the mornings. I was woken up around 6am every morning by the loud noise. Breakfast was nothing exciting and very basic compared to our other three b&b stays. Staff was very very nice though and hotel has perfect location!
Overall Rating
"Beautiful Room, Excellent Location, Best service"
05/19/15 A P Bangkok, Thailand
Room is beautiful as you see in sample picture. Location is perfect, near Piazza Tasso, Super market, many restaurant, shopping area and train station. Service is great. Food is plenty and delicious. Some Negative comments are unreliable wifi, no sea view if you want, narrow entrance and no elevator from street level to lobby level (you must walk upstair to lobby with all your luggage) , ( My room is on main building. I'm not sure about quality of room outside main building)
Overall Rating
"Wonderful can't wait to return ! Fantastico !"
04/27/15 Sandra W Birmingham, United Kingdom
Fabulous hotel right in the heart of Sorrento next to the Armani designer shop and a stone throw from the square. Clean ,spacious and very very modern and bright. We were delighted with this hotel. Ample breakfast ,delicious coffee and everyone very kind. A special thanks to Marika,Giulia,Gennaro and Elio. Nothing too much trouble for the staff who ensured a super stay. Just be careful if you book your trips through hotel to keep your receipt as we encountered a mix up and had thrown away are receipt a few days after the trip .this could have caused an upset but the hotel staff and the trip company were able to sort out the issue ! A problem with paying by card so better to have the cash available ! Recommend the Amalfi coast trip as it was stunning ! Also Capri worth a visit. You are so close to the train station to get to Pompeii. We took a fast train to Rome (one hour ) and finished our Italian escape there. We would rate this hotel 9/10 . Super value for money thanks for a wonderful stay.
Overall Rating
"If i would visit Sorrento again this is the place that i would stay... AGAIN!"
04/20/15 KARHADE13 Larnaka, Cyprus
Beautiful and clean hotel. Spacious rooms in the city center. Julia, the girl in the lobby was very kind and helpful, if you need anything you can contact her - she was great!!! I totally suggest you to visit it.
Overall Rating
"Check in is on the second floor and it is a walk up with your luggage"
04/07/15 Linda F Brooklyn, New York
Usually lobbies of hotels are on street level and then you take an elevator to your room. My sister and I booked in August for three days in February based on the location and all the advertised photos of the rooms. There is no street lobby, it is a single door with a long staircase to the second floor lobby. After we checked in, we were escorted to our "room", back down the stairs and outside and down the block to a private building. The hotel apparently took an apartment there and broke it up into additional rooms. These are quite different, the wood beams and mosaic floors which was charming, but then there was a huge poster of Marilyn Monroe ... odd. The girl pointed out we had a private bath, a phone and a tv, and the internet. They also had a kitchen ( but we would not be cooking). The problem was the T.V. didn't work, the internet had very bad signal and the phone was an intercom for the door downstairs. Of course this meant if we had any question or emergency, we could not ring the front desk, we had to go down the street and up the stairs to speak to someone. They also included breakfast in the main hotel so I guess they figure you can ask questions when you come for breakfast. They had a notice on our door that if you wanted the room cleaned you must vacate by 11:00 am, which we did every day. Regardless, there was no maid service. The bed wasn't made and no clean towels. I didn't care about the bed, but the towels were damp because it was chilly in there in February. When we told the front desk that no one had come to our room, there was no explanation or apology, they just asked how many towels did we wanted. By the way, the main hotel has very good internet. If you do book a room, make sure you tell them where you want to stay or you may be escorted down the block. But be prepared to carry all your luggage up the long flight of stairs to check in. I've done the youth hostels, and the pensiones, and they were great, but I'm older now so I just wanted it to be easy and convenient, that is why this experience was such a disappointment.
Overall Rating
"Amazing room at the back with even a tiny tiny sea view ..."
04/03/15 oldtraveller63 toronto
Well you really had to look in between tress and building but there was a sliver of water there. Fantastic breakfast and they even microwaved my own oats. There was fruit and fruit juice and all kinds of pastries and cold cuts. Lovely boutique hotel in the middle of everything but QUIET. Helpful staff ... and yes, the slowest lift I've ever been transported by. Excellent TV although a bit hard to figure out - needs a manual in the room!
Overall Rating
"Pathetic . Very bad service and Grotty ."
03/30/15 Pen C Ballarat, Australia
Check very carefully . We booked accommodation for three night for three people in January . Arrived to find that they had put us in a very smelly apartment located about 800m up the street . Giving them the benefit of the doubt we checked in and lugged our cases up the main street. The apartment was NOTHING AT ALL like anything on the website . Smelt of air freshener covering very smokey room. Cheap nasty bedding and no where to sit if the couch was made up as a bed . Dirty dish cloth hanging over sink in Kitchen area . Rotting bamboo blind covering only window . Left over food in the fridge .We went back to the office to suggest they may be able to find an alternative . Very rude staff said you got what you booked ( we booked through a travel agent ) , including having to return to them for breakfast . We then went back collected our luggage went to reception to return our key and signed our registration to let them know we were not staying . They refuse to refund any money !!!! We went to the ABSOLUTELY FABULOUS Hilton Hotel who greeted us , heard what had happened , apologised on behalf of Sorrento and put us in an beautiful room overlooking The Bay of Naples . Penny . Australia
Overall Rating
"Great location and value for money"
03/21/15 Phil D Crewe, United Kingdom
The location is great, only a few metres from the main square and very close to the bus and train station. The room (black and white theme) was very clean, comfortable and quiet despite facing the street. There was also a balcony with table and chairs which must be really nice to sit out on in the heat of the summer. The breakfast room is tiny and on the final morning it was full when I needed to grab a quick breakfast before leaving for the airport, so I had to hang around and wait for a table as there's nowhere to stand and eat on the go. The selection of food is small but good quality with cereals, rolls and pastries. The receptionist was very friendly and welcoming and I'd definitely recommend this hotel as good value for money. There is no lift from the entrance to the first floor reception but there is a lift from floors 1 to 3 - probably the slowest moving lift I've ever come across!!
Overall Rating
"Pretty in Pink"
03/12/15 Maggie P Sydney, Australia
Very welcoming staff on check in. Our pink room (themed rooms) was extremely spacious and clean, sleek and modern. We didn't mind that there was a hand held shower head as the bath was long and deep, perfect for soaking after a big day of seeing the sites. Ideally located to shops, restaurants and the train station. The full breakfast was generous with plenty to choose from. The lovely ladies who served breakfast also make an awesome cappuccino.
Overall Rating
"Great little apartment, if a little chilly off season!"
03/06/15 Michelle C Gloucestershire
We stayed in an apartment run by Palazzo Abagnale on the Corsa Italia- the main road through the town. The location was very central, the staff friendly and the apartment clean and spacious. It can however be a little noisy at night from the street and in February was absolutely freezing! We had to sleep with 3 blankets on the bed. Also there is only enough hot water each day for one decent shower. This apartment wouldn't be suitable for families with very young children as the stairs up to the mezzanine level are open and the mezzanine balcony has little to stop little people falling off. I would however very much recommend this apartment, especially in the warmer months when I'm sure it's lovely and cool!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews