The first two nights we were there, they didn't clean or make up our room on the following days, despite the fact that we were gone the entire day on both days.Genuine Hotels.com guest review
"nothing but perfect"
nothing but perfectGenuine Hotels.com guest review
"Nice Hotel in National City.... Who knew?"
Very nice and staff very helpful.Genuine Hotels.com guest review
"i would recommend it!!!"
It was in a perfect location close to I-5 ..... quiet..clean...and very updated!!!!! We will stay here again!Genuine Hotels.com guest review
Definitely returning. Friendly staff great amenitiesGenuine Hotels.com guest review
Hotel Service: 1) Housekeeping skipped our room on day one...there was three of us to a room how would we not require house keeping? 2) They had a Keurig coffee maker in the lobby for only two hours of the day, I called the front desk for verication and the attendant stated coffee was only available between the hours of 0630-0830. Although the Keurig […] coffee maker can also make hot chocolate and brew tea the hotel (Best Western Plus Marina Gateway in National City, CA) only offered coffee. Comfort of the room: The beds are hard as heck and we all woke up sore. As expensive as the rates are at Best Western Plus Marina Gateway in National City, CA they operate like a low budget establishment. The hotel is clean and pretty but pretty fades and I can spend the same amount of money else where and come away with a far better experience. Read moreGenuine Hotels.com guest review
"just us on road"
It was the cleanest place we have ever stayed at. Great helpful staff. Anything you you could want was close by, food work out was very happy with everything...close to freeway and harbor drive. very nice....Genuine Hotels.com guest review
"Like staying at a luxury resort"
The room was beautiful, clean and spacious The ambiance and decor of the entire hotel was wonderful: the cozy lounge area in front of the fireplace, the entrance was elegant..I loved everything about this hotel. It felt like I was staying at a resort. It was one of the most relaxing hotel stays I have ever had. I truly can not wait to stay there ag […] ain. Read moreGenuine Expedia guest review
Booked this hotel due to its amazing reviews and it did not disappoint. It is much better than your standard Western hotel - would definitely recommend. Only downside is no bar in hotel but that is not worth rating it any lower than 5 stars ! The highlight was lazing in the hot jacuzzi sipping wine at about 9pm at night - bliss! Very comfy beds as overall […] friendly service ! Must visit ! Read moreGenuine Hotels.com guest review
"Nice location right off the freeway"
The hotel is nice. Not super fancy but it was comfortable and the microwave and refrigerator in the room was a nice bonus. Hotel staff was very helpful.Genuine Expedia guest review
"Get Your Ear plugs on.."
I stayed with a pet, I don't understand the up charge for a pet, It was unnecessary since they put a hold on the credit card for any damages. And not like I could leave pet in the room all day, I had to make other arrangements. Overall Hotel was one of the nicest hotels I stayed, well lit at night, a few vending machines, staff was really nice, amenities […] in the room were awesome. Coffee maker, microwave, mini fridge, and internet, a place to charge the phones. The TV WAS nice, but remote control no so much, I was unable to know what channel was what, there is no channel list or guide, I just had to scroll for a long time to get to the HD channels, and still not sure what # or channel I was on. I heard a guest ask front desk, and front desk had nothing to give no info. So other than than. I would stay again, but if your room is near a cute A "train museum" be prepared for a rude awaking with the train blowing its horn a few time in the morning. I didn't except that, but yes very near a train track. Clean place,close enough to freeway, other nearby restaurants. Read moreGenuine Expedia guest review
"Bay hotel stay"
This hotel is great, new, clean and very service oriented. The rooms are big and the beds were comfy. Great restaurant next door, would definitely stay there again.Genuine Hotels.com guest review
Nice room, cable flat screen tv, microwave, coffee maker, fridge, what else do u need? not from around SD so idk what is around the area, seemed pretty isolated, its near the fwy, in n out walking distance, nice little park closeby too. Would definitly stay there againGenuine Hotels.com guest review
"not so exciting"
it was not exciting stay. hotel.com has the option to get the breakfast but it is only for two (it does not mention it on the website)Genuine Hotels.com guest review
"Great hotel stay."
This was a very new hotel located near the south end of the bay. Had a nice view of the harbor area from the 4th floor.Genuine Expedia guest review
"Good hotel for night or 2 if you just want trelax."
Pros: The hotel was pretty new, clean & modern. Staff were very friendly & courteous! We love it that it was a pet friendly hotel. We came here to have a vacation with our dogs. Cons: -Hotel was next to a train station, so it can be really noisy at night. There's also a restaurant next to it that plays loud music every night. -The area (National City) […] was not nice. It's a little scary at night. -They didn't have have plastic bags in the areas where you walk your dogs. It's ok to check-in at this hotel for a night or 2 at the most, just to relax. If your planning to see attractions in the San Diego area, choose a city close to those places. Read moreGenuine Expedia guest review
"Very nice hotel"
Nice location and exceed my expectation.Genuine Hotels.com guest review
Great for the price, felt luxurious :) the staff was very friendly and nice and the pool WA heated and not too crowded.Genuine Expedia guest review
"One night with friends"
Nice, clean, Good price.. We stay two couples, very comfortableGenuine Expedia guest review
"Great hotel and pretty good location."
Everything was great. My family really enjoyed our stay, and we look forward to returning to the San Diego area in the future.Genuine Expedia guest review
"A comfort place to stay"
Once I found out about the trolley station within easy walking distance, the location of the hotel became much more desirable The room was great and the service very good..Genuine Hotels.com guest review
The staff was nice. The room was nice. Overall a pleasant stayGenuine Expedia guest review
"Great hotel for everyone"
Excellent hotel for this price. I think I am going to go back to the same hotel when I am in this area.Genuine Expedia guest review
Should stay (clean and nice) & good price About 15 minutes from everything in San Diego and easy access to I5Genuine Hotels.com guest review
"Front desk service could be more professional"
The hotel almost messed up with my reservation. Due to plan change, I canceled the room and rebooked it. However, when we checked in, front desk insisted that they only received the cancellation and they didn't have the confirmation of the rebooking. I showed them the confirmation I got from Expedia about my rebook, they still didn't seem to be willing […] to take any action to investigate. After a few back and forth phone calling, the front desk eventually confirmed that we had the room booked. The hotel is very nice. It is just the service and how they handle situations like this unprofessionally that made this stay unpleasant. Read moreGenuine Expedia guest review
"Easy access to I-5"
Hotel looks brand new, staff was very cordial. Only negative was the High(not)-speed internet. Had to use my BB 3G modem which ended being much faster then hotel internet.Genuine Expedia guest review
very nice hotel, comfortable and clean, and the staff was exceptionalGenuine Hotels.com guest review
"Nice and quiet"
It is exactly as shown in pictures. However It had now view, just factories. Its right off the freeway which is really good. but theres not much around. On the other side of the freeway is a in&out and dennys. We drove back to downtown to eat at a restaurant. Still in nice clean place and very quiet considering off the fwy.Genuine Expedia guest review
I loved everything about this hotel. It is just like you see it on the website; it is new and clean. The staff at the front desk were very professional and nice, as well as the rest of the staff in the hotel. Parking is great and the hotel is in a very good location....right between the mexican border and San Diego. I will recommend it to all my fr […] iends. Read moreGenuine Hotels.com guest review
"great place to stay"
this was a great surprise! very nice hotel at a great price. will stay againGenuine Expedia guest review
"Value for money"
Great service, great value for money. Paid $89 for the night, have stayed in a lot worse for the same price.Genuine Expedia guest review
"Amazing if you dont need internet access"
Very nice hotel! Big, clean, comfortable! The staff was very friendly. The room was perfect! Very clean and spacious. Wish i could've stayed longer. Wifi, though, was terrible. I was on the phone with IT and the front desk all night trying to get a signal. When i spoke with them again before check out all they said was we are working on upgrading on […] our system... we have problems with the wifi a lot. It really brought the hotel down not having access to what i needed to work on. Made for a very frustrating evening. Also, for the price, a small breakfast in the lobby would have been a nice addition. Read moreGenuine Expedia guest review
It was a really Comftrouble stay.i enjoyed the time I spent there I would defentliy stay there again.Genuine Expedia guest review
"Close to downtown San Diego"
This is a convenient location right off of the 5. Easy access to Balboa Park, The San Diego Zoo, the Gaslamp District and La Jolla.Genuine Expedia guest review
"great location, beautiful hotel"
this is a top notch hotel. the front desk staff are all courteous and very helpful. the rooms are large, clean, and well kept. it is 4 miles from the zoo, and only like 7 from gas lamp. pretty easy to find also. the only complaint i have is that the hotel is pretty noisy. we were close to a stair way and people would slam the doors all the time. also, […] the maids liked to vacuum adjoining rooms at 8:30-9:00 in the morning on saturday...and they would bang that poor vacuum into the walls the entire time. Read moreGenuine Hotels.com guest review
"Always a great time."
The only problem was the restaurant,buster's. the food tasted old. Service was good but it doesn't make up for quality of food.Genuine Hotels.com guest review
Affordable, convenientclean and centrally located.Genuine Hotels.com guest review
"Home away from home"
Great place in a great location. It's close to San Diego's airport and all it's attractions. Great customer service Theresa from the front desk.Genuine Expedia guest review
"Clean beautiful hotel"
We loved the hotel! It was clean, the staff was helpful! We travelled as a family and we appreciated the amenities. It met our needs.Genuine Expedia guest review
"clean, many accomodations..."
I stayed here for two nights, Wednesday and Thursday. Pros: close to 5 Fwy, clean and nice touches and finishes all around, lots of vending machines, restrooms by the pool and lobby, refrigerator and microwave (yes, available in room not just the lobby as the description states), cleanliness - not just the room, but public areas, outside the facility, […] ease of access to laundry room, fitness room and business center, love that the window in room opens, free wifi...too many to count. Con: don't even bother with the coffee in room, tastes awful, go to lobby instead for the free keurig coffee. Very loud train whistle right around 1:30 to 2 a.m. every morning. I didn't like the location of the hotel, there isn't much around, industrial part of of the marina. Buster's Beach House right next door was pleasantly surprising, highly recommend. Hotel doesn't provide free breakfast... Read moreGenuine Expedia guest review
"Amazing hotel you must stay here"
The Staff was friendly and very welcoming! You walk into a beautiful lobby where you are greeted by a warm fireplace We stayed in a the suite with the king bed and it was huge tons of room. We have a 14 month old who loves to run around and she had lots of room to run and play! The room has a fridge and a microwave and the bathroom was also very big! It […] is right off the freeway so very easy to find and only 5 min to coronado and 10min to the zoo It's honestly a perfect Hotel to enjoy all of San Diego... It's a short drive to everything and for the price you cant go wrong!!! Read moreGenuine Expedia guest review
"Clean, new and friendly"
Hotel was very clean and either recently built or extremely well maintained. The staff was very friendly and willing to offer help. Room was clean and included a microwave and refrigerator. The restaurant next door was fantastic.Genuine Hotels.com guest review
"Large rooms, convenient for kids"
Great room, very clean and quite larger than the usual standard room. Our son definitely had some good space to play around with his toys. Included a mini fridge as well, very convenient when you travel with kids. The staff was very friendly and provided us with ideas of places to visit or general directions. The hotel is located right off of HWY 5 […] and about 10-15 south of Sea World. Only downside as of this writing is that there's some road work going on Bay Marina Dr. so it was a little bit noisy for a couple hours one night, but not an issue at all. Overall great value for the money. Read moreGenuine Expedia guest review
Great hotel. It looks brand new. The restaurant in front of this hotel is great. I wish it could have more discount for hotel guests.Genuine Hotels.com guest review
"Great hotel near to all"
Is a great hotel by value, this hotel is new the bed are comfortable, I recommendGenuine Expedia guest review
"Great hotel for a family"
The location worked for us well, just off the highway and close to major attractions- Balboa, downtown, harbor, Zoo etc. Seemed like a newly built hotel, had a great stay for the price. No breakfast but the fridge and microwave in the room make up for that.Genuine Expedia guest review
Hotel was nice inside and rooms have adequate space. Free parking and wireless internet. I requested to change rooms because I was worried that my relatives (that owns 7 cats) had brought in dander when visiting me and I'm allergic. They gladly accomodated me right away.Genuine Expedia guest review
"A great find!"
This hotel is a great find. It is a newer property and is very well maintained. The staff were all very friendly. Conveniently located right off the 5 freeway. The best part is that we were able to bring our doggie with us. We'll definitely be back.Genuine Hotels.com guest review
Very clean! I was very impressed! I would definitely stay again! :)Genuine Hotels.com guest review
"i like it."
i like that hotel and the staff there was very supportive.Genuine Expedia guest review
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