"A Must Stay"
This is a trendy yet functional hotel in Patong. I loved it from the moment I arrived. The staff was friendly and very attentive. They had small touches like a welcome letter in my room, updates during my week long stay, and a check out letter. I was at breakfast and received a phone call. They came to find me in the restaurant. Just top notch service! The […] rooms are very comfortable. Lot of mirrors and pillows. (I think I had 8 on my bed.) There are plenty of options at breakfast. I loved the open air sitting area for breakfast and that breakfast was served until 11am! I didn't have to wake up early to eat. I plan to stay here again when I return to Patong. The hotel is located just a short walk from the beach and the bar areas. There are plenty of cheap and expensive restaurants located just a few minutes walk from the hotel. My only complaint would be that the wifi didn't work very well in my bedroom. It worked off and on. I had to use it mostly in the living room. This is a minor complaint and won't prevent me from staying here again. Read moreGenuine Hotels.com guest review
location & quality of serviceGenuine Hotels.com guest review
"Great hotel nearby the beach - about 1 block"
Just wonderful. Value was excelent for a 4.5 star hotel.Genuine Expedia guest review
the hotel staff were very kind. but the hotel location is quite far from main street of jeongsilon.Genuine Expedia guest review
"I Love BYD"
I love BYD and will only stay with them when I am in Phuket. They are a true 4 star hotel compared with American standards. I stayed at others in the are that were advertised as 4 star, but were not even 2 stars. I ended up abandoning my reservation after seeing the other hotels. BYD staff are great and the rooms are modern contemporary styling with […] clean lines and finishes. Hide away fridge and modern cutlery are a few of the complimentary features. Rain shower with sofa and 2 TV's are just icing on the cake! Your on vacation and you spend at least one third of it in your hotel room. Don't chance it anywhere else this has been my 3 stay at BYD and I wont be staying anywhere else. Read moreGenuine Hotels.com guest review
"BYD Lofts - Clean, Comfortable, Convenient"
Overall, BYD Lofts was a great place to stay the three days that I was in Phuket. I arrived at 1:00AM in the morning and there was a staff member on hand to greet me and show me to my room. Check-in was a breeze. My room was large and extremely comfortable. My room was pool level with direct access to the top floor pool which was very nice. I don't […] think anyone had stayed in my room for a while because the first time that I turned on the water at the sink and shower, it sound like there was air in the water line which was clearing out before the water started to flow. It just happened that first time, and then it was fine. I was on my own in Phuket, and the young woman (concierge) was very friendly and did a good job of helping me coordinate things to do. I especially appreciated the location of the hotel. It's on a side street and not right in the middle of all the Phuket noise and craziness. However, it's extremely convenient to Patong beach and all the activity of Bangla Road. I would only offer up two minor negatives regarding my stay. My room had an iPod docking station, and I couldn't get it to work. After two calls to the front desk, someone was sent up to try and get it working. Unfortunately, no success. Finally, the breakfast each morning was very good (although I wish a few more breakfast items were offered), but the dinners in the restaurant were only average. All in all though, I would definitely recommend BYD Lofts and I would stay there again. Read moreGenuine Hotels.com guest review
Response by BYD Lofts Boutique Hotel & Serviced Apartments Dear Z Murphy, Thank you for taking the time sharing your experience at the BYD Lofts Boutique Hotel & Serviced Apartments. We are very happy to learn that you had a great 3 days stay with us! Furthermore, we feel very proud when we read your detailed description of the hotel.. it is fabulous! We also want to thank you for recommending our hotel to other travelers. We hope to see you in the near future! Best regards, Alex Bressers Hotel Manager
Excellent place. Would book there again without hesitation. Restaurant had some of the best food available in town. We ate at the hotel quite often. A little far from the action but close to beach and easily reachable by taxi to other parts of town. The distance from the action was actually nice as it was nice and quiet but close enough for all pur […] poses. Read moreGenuine Hotels.com guest review
"The "BEST" hotel ever!!"
In my search for a hotel in Patong Beach I spent hours reading hotel comments in an attempt to find a good hotel. BYD was the only hotel with no negative comments. So I made the decision to stay there. By far the best hotel I have ever stayed at. The rooms are huge, well decorated & above all extremely clean. There are other hotels than have nice rooms […] ect. but what sets this hotel apart from the others is the staff. Somehow they have managed to hire a staff that makes you feel like you are the most important customer they have. There is a genuineness in their dialog with you that makes you feel at home!! I would highly recommend this hotel to anyone that wants a room just a 5 minute walk to the beach (Patong) or a 10 minute walk to Bangla road. Perfect location, perfect rooms & perfect staff!! Read moreGenuine Expedia guest review
Close to everything, modern clean and comfyGenuine Hotels.com guest review
"Excellent Upscale Hotel in Patong, Phuket"
This was my first visit to Phuket and choose this hotel based on all the positive reviews it had received. I stayed at BYD Lofts for 8 wonderful nights in early November. The minute I arrived at the hotel I was treated like royalty by their courteous staff. Upon arrival I was offered a complementary cocktail which great after travelling for 25 hours. […] The staff knew me by name immediately and did for the duration of my trip. All the staff members were amazingly attentive and always smiling. Due to work, I spend more time in Hotels than I spend at home, and BYD Lofts felt like a home away from home. The rooms were modern and large, and very well maintained. The balconies are nice for morning tea, and a great place to relax in the evenings. Breakfast was excellent every day. The staff greeted me every morning by name and were always quite enthusiastic and always smiling. The restaurant managed to always remembered what I would order on a daily basis, and service was always prompt. I am looking forward to my next trip and have already recommended this hotel to my colleagues and friends. A credit to management and staff. Read moreGenuine Expedia guest review
All around great stay. The staff was especially helpful and pleasant.Genuine Hotels.com guest review
"great location, nice staff"
The hotel located only 5 min walking from Patong beach. and about 15 min walking from Bangla street. The view from my window was not nice in fact. But the apartment itself inside was amazing. In general i'd recommend it.Genuine Expedia guest review
"5 star facilities for 3 star price"
Well worth the money great place to stay , friendly staff , 2 minutes from beach 5 minutes from bangla rd. 5 star facilities for 3 star price.Genuine Expedia guest review
"Awesome hotel around everything"
We spent 6 nights at loved every minute of it. Closely located to everything you need and want! The Hotel staff was extremely friendly from the minute we showed up! I would highly recommend this hotel to anyone looking for a great place to stay while in Phuket!!Genuine Expedia guest review
Electricity went out for about half an hour. Next day hot water went out and couldn't take hot shower for about an hour.Genuine Expedia guest review
It was great hotel. Totally unexpected the food was great! Drinks were cheap and the staff was helpful. Very peaceful setting, it is far enough from all the partying that Patong beach is known for. My room was perfect I would recommend this hotel and go back if I ever get the chance. I had the pleasure of meeting the owner; he runs a top notch hote […] l. Read moreGenuine Hotels.com guest review
"the best place in patong"
Close to everything but far enough away from the party spots that you can still get a good night sleep. The room was clean and looks just like the pictures and the staff was wonderful. Not a single complaint.Genuine Hotels.com guest review
Hotel was very modern with an excellent design. The room we rented had a private pool access which was not necessary but convenient since it was on the same floor as the pool. Pros: Room is clean, spacious, high tech. Location is perfect for beach, roads, shopping, all in the main areas of patong, Service is VERY prompt and outstanding. We booked taxi […] transport to the airport and got a free upgrade to their Benz which was nice and very generous. Some Cons: Breakfast was horrible and only recommend it because it is included. I ended up eating the fresh fruit and croissants and could not stomach anything else. Bathroom sink design makes it very difficult to do anything but fill up the sink with water. WiFi is spotty at times in the room, surround sound system didn't work. Security is a little lax as anyone can enter the building and use the elevators at any time. We also didn't feel too safe with the pool access door since someone can easily bypass the private entrance and make there way onto our balcony during pools hours. On our first night we had a suspicious visitor ringing our doorbell at 3am. Since the person was not in the view of the peep hole, my wife prompted me to call reception and someone came in seconds to escort the person away. The next day reception noted it was someone at the wrong room. Overall I DO recommend this if you are looking for a city feel type of hotel. The hotel and staff are excellent! Read moreGenuine Hotels.com guest review
"Super cool. We loved it."
Stayed at 6 hotels during our three week Thailand trip. BYD Lofts was amongst the most memorable hotels/rooms. Very very cool. Highly recommend it.Genuine Expedia guest review
We stayed in the 2 bedroom penthouse. Hotel was close to many places in patong beach. Staff is friendly.Genuine Hotels.com guest review
"Not as pleasent on checkout"
Everything was great till checkout as I asked them to be 15 minute late after 12:00 an they refused and send their cleaning staff. I found that to be rude and spoiled the great time i had.Genuine Expedia guest review
"Classy & Cosy Stay"
One Word: Great!Genuine Hotels.com guest review
There were four of us and we could not fault this hotel. Clean, great staff and a great location. Make sure you visit health massage on the same road for the best massage in phuket...Genuine Hotels.com guest review
"Luxurious and convenient"
A great place to stay if you are looking for luxury and comfort in striking distance of the night life.Genuine Hotels.com guest review
"Great service appartment option but beach front"
Had a fabulous time with very courteous staff always keen to render service.WiFi had some issues initially and pool was in the other building block.Good food options in its restaurant,simply enjoyed their happy hours and late night menu.Overall a very good experience.Genuine Hotels.com guest review
"Too much light in the bedroom"
We didnt sleep well because of the light coming from the bathroom.Genuine Hotels.com guest review
"4 nights August 2014"
Me and my sister stayed at BYD in August for 4 nights as part of travels around Thailand. We stayed in lots of different hotels in lots of different places and BYD was by far the best! It is great value for money the rooms are spacious modern and clean. The service is consistently great, everyone from front of house to cleaning staff. We stayed at a […] variety of hotels and none (including more expensive ones) provided service like BYD. Breakfast and restaurant staff also great. I did have a lipstick stained pool towel one day but nowhere is perfect and the service more than made up for this small issue. We were so happy I would not hesitate to come back to patong purely to stay here. Read moreGenuine Hotels.com guest review
Beautiful breakfast - staff were accommodating. The bed was big which was good. The bathroom space looked new.Genuine Expedia guest review
"Exellent staff, Your own apartment."
We booked the hotel for a last stint of shopping in Patong. The hotel room is amaizing, its massive and like having your own apartment. The staff were excellent and even let up keep our bags after checking out and provided a shower for us to use that night.Genuine Hotels.com guest review
"Stylish apartments central but quiet."
Modern apartments, central to beach, shopping and dining but off the Main Street so nice and quiet. Staff are attentive and lovely. 10/10. Would stay here every time.Genuine Expedia guest review
Response by BYD Lofts Boutique Hotel & Serviced Apartments Dear Ashlea, Thank you very much for taking the time to post this very nice review on Expedia. We are delighted to hear that our service and apartments exceeded your expectations. We will share your kind compliments with our team. We are looking forward to welcoming you again very soon! Best regards, Alex Bressers Hotel Manager
"Nice Apartment Away From The Madness of Bangla Rd"
I stayed in a 1 bed apartment in June 2014. The apartment was perfect - spotlessly clean, less than 5 minutes to the beach, a decent breakfast, good and well priced lunch/restaurant menu, very friendly and helpful staff. I chose this hotel because I wanted to stay in Patong but didn't want to be too close to Bangla Road and all that that entails. The […] location was perfect. Close to beach, less than 10 minutes to Bangla Road and a few more minutes will get you to Junc' shopping centre. I doubt I will return to Phuket or Patong again, but if I did I would not hesitate in returning to this property. The only negative is that the pool, which I never intended using on this trip anyway, was quite small. Otherwise all good. Read moreGenuine Expedia guest review
"Not a happy stay"
We stayed at BYD lofts for 3 nights in the deluxe 1 room apartment. We have stayed in different star hotels but you don't get what you pay for at this one. The rooms were not as clean as I expected. The second night of getting our rooms made up we discovered all our pillows and beach towel were stained. There were still sand on the floor/carpet. The […] house keeping manager was very apologetic and rectified the issue straight away. Overall we were comfortable but not happy and personally, I will not come back to this hotel as you can get a better price somewhere else. Read moreGenuine Expedia guest review
"Great Place to Stay"
Staff were fantastic, room beautiful and comfortable, excellent value for money, we felt very welcome and would definitely recommend it for families as we stayed in the two bedroom penthouse and had plenty of room.Genuine Hotels.com guest review
"Great hotel great food and close to everything."
The stay was very good, the people fantastic and very helpful, we really enjoyed our stay at BYD Lofts. We had a 1 bedroom apartment with 3 of us in the apartment the only bad thing was we were interrupted every time the 3rd person wanted to go to the bathroom they had to walk through the main bedroom not very pleasant at all to use the bathroom, I […] noted that \there were other apartments with two way bathrooms which would have been more appropriate. there is no toilet facilities near the pool area which I found an inconvenience. Read moreGenuine Expedia guest review
""Good Choice" ;))"
We stayed at the “BYD Lofts “for 10 nights and found the hotel to be a great place! Very central to most attractions and 10min. walk to beach!!! Large/ comfortable very quiet, clean apartment with great balcony’s (feel like home) and tasty selected interiors and fixtures! This hotel is well run, the hotel staff were very friendly, helpful and spoke […] English very well. Hotel restaurant has grate atmosphere and my personal favorite was the breakfast, which was so amazing, everybody could find whatever his or her favorite is! I can recommend this hotel even for young couples or families or businessman’s! Special Thanks to “BYD Lofts” manager Harry!!! "The hotel and your staff were wonderful and made our stay in “BYD”real pleasure. Highly recommend you guys!! Thank you, Smiljan Read moreGenuine Expedia guest review
"Nice hotel close to the beach"
We stayed at BYD Loft for 5 nights in a 1 bedroom deluxe. Clean room with all amenities you will need. Staff are friendly but few to cater for all guests. Food served at hotel restaurant is excellent. Close to the beach. Overall nice hotel.Genuine Expedia guest review
"Love the stay"
Our first impression when we got to hotel was a little lukewarm. It was probably due to the trip from the airport to the hotel. Although unrelated to this review, we almost got scammed. Good thing we came across an online article that made us aware of such scams. Read "minivan scam" on Phuket.com. We like our room immediately we got in. The feeling […] of openness with windows all round. Ours was a 2 bedroom, corner apartment. The bedrooms AND bathrooms were spacious. They placed special attention to details; folded towels and even the tissues in the box. We truly felt welcome. The living room was comfortable, enough seats all round. The only gripe, we had a leaking aircon in the kitchen and they couldn't solve our room wifi issue. But there's wifi everywhere so that's not a problem, even in our room. Overall, we love our stay and will definitely go back again. Read moreGenuine Hotels.com guest review
"Would stay again"
Perfect location, very close to everything but not so close to be too noisy like a lot of hotels in Patong. Very friendly staff and an amazing apartment. Couldn't fault it and wouldn't hesitate to stay againGenuine Hotels.com guest review
"Best hotel in phuket"
Everything was just perfect. from the time i arrived until i left no complaints at all. i have bin traveling around the world and i can actually say its one of the best rooms iv e seen. large beds large tv and very chic and fucntional bathroom. the staff are great and helpful plus the food is awesome =) Whats great also about it is that everything was […] just stone throw away. convenience store just around the corner plus money changer. and there is a large tour operator just outside the hotel. good job BYD!! Read moreGenuine Expedia guest review
The BYD Lofts are not on the beachfront but are close enough to get anywhere and quiet enough to sleep. The accommodation is excellent and the service friendly.Genuine Hotels.com guest review
"Very nice apartment, convenient location."
The staff really deserves a standing ovation; they go out of their way to make you feel at home. This experience was worth every penny. Top notch facilities and location. It's only minutes (walking) to go shopping or to patong beach, and if you don't feel like walking just get hotel transport for short trip around Patong for 200 baht ($6 in Australian […] dollars). I'd highly recommend this accomodation who wants to travel in comfort. Read moreGenuine Expedia guest review
so good I like itGenuine Hotels.com guest review
"Pathetic Service and Staff"
Absolutely pathetic. Got nothing right. Water in the bathtub was yellow. Service staff's explanation was "all rooms are like that". Airport transfer in the morning was screwed up. Charged for a Camry but was given a mini-van. Would not recommend this hotel at all. Especially since they charge 5 star rates.Genuine Hotels.com guest review
Excellent interior design. .good food..very well managed hotelGenuine Hotels.com guest review
Great rooms.... Will definitely recommend it to othersGenuine Hotels.com guest review
"Best Hotel and Service Apartment in Patong"
I am impressed by the cleanliness and superb service of the service staff. The hotel is very ideal for family especially for those who want to cook food for children. They have all the cooking equipment, stove,oven. Whatever you need from home. When I ask call the reception for any service, they responded within 5 min. I will highly recommend this hotel […] and definitely looking forward to go back if I am back to Phuket for location. Their price is reasonable with breakfast and WIFI provided FOC. Breakfast spread is not a lot however is still worth every cents you pay. This is the cleanest hotel I ever stayed. Read moreGenuine Hotels.com guest review
Not so fantastic as written in trip advisor. Bed too soft. We stayed there for 5 nights, one time no water, 2 times no electricity, 1 time toilet stuck. Though they fix the problems promptly but feeling frustrated with the room provided. However, the staffs are very friendly and the food there is great.Genuine Hotels.com guest review
"Very pleasant stay"
Reception and customer service was always with a smile. Very happy to organise tours/events. A porter took our suitcase upstairs for us. The apartment was very spacious. Decent kitchen if you want to do some of your own cooking. Comfy lounge. King bed was great, but I'm very fussy with pillows. Could do with a curtain or door to separate the toilet […] from the rest of the bathroom. Shower was fantastic. Overall, can't really fault the place apart from some plumbing noise adjacent to the bathroom, and not a lot of choice in the buffet breakfast. Would stay there again and happy to recommend to others. Read moreGenuine Expedia guest review
We visited BYD Lofts for 2 nights before going to the Novotel Vintage Park for a work conference. The lofts were modern, clean and in a nice quiet street even though they were a short stroll to shopping and nightlife. Little extras like a coffee machine in the room and cocktails served to us in the pool just added to our experience. Breakfast served […] daily in the restaurant was exactly what we needed, eggs served to order and a nice coffee. We also had a meal in the restaurant at night and allthough not the cheapest I'm sure you could find in the area it was a relaxing environment and yum food. in saying that over the two days we had many cocktails, wine, dinner,cheese platters, minibar and our airport transfers and I think it only cost us $80 each. Love the BYD Lofts! Hate the Novotel! Mouldy shower, grubby bathroom, huge complex ( I got lost once and it literally was a hike to my room) and it looked over not so nice residences.Dont be ripped off by paying for a name. Read moreGenuine Expedia guest review
Modern apartment. Good quiet location in patong.Genuine Hotels.com guest review
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