"Good Business people Hotel."
Good, the staff are friendly and very helpful. The breakfast is good, although, could have a little more verity of bread. I have not had the pleasure of eating in the evening in the Hotel Restaurant. I feel this time around the sheets on the bed were showing signs of wear. My bedroom window hing was broken so was unable to open the window, although, […] the air conditioning was excellent, very quiet. I have stayed at this Hotel on various occasion when I have come to Sheffield to visit my Son. Read moreGenuine Expedia guest review
Response by Copthorne Hotel Sheffield Dear Chris, Thank you for your review of our hotel after your recent stay. Please accept my apology for the lapse in standards within your room particularly the worn sheets and broken window. Be assured that corrective action will be applied with the individuals concerned. I trust that this experience did not overly detract from your stay and that we will have the opportunity of welcoming you back to the hotel in the future. Kind Regards, Trevor Vels | General Manager
Very Comfy and staff were very very pleasant. Special mention for Das on reception who was lovely.Genuine Expedia guest review
"As always, Magnificent"
How else to describe an extremely cheap but luxury hotel... ?Genuine Hotels.com guest review
"great service, as always"
Use this hotel a fair bit and always impressed by the service. 5 star.Genuine Hotels.com guest review
This hotel is very nice. Polite helpful staff. Brilliant big comfy beds. I got 2 free drinks each for me and my wife as part of the club room deal. Only downside was the breakfast. In our opinion the bacon was like cardboard and the beans were mushy. But overall I'd strongly recommend this hotelGenuine Hotels.com guest review
"Just the right place"
Relaxed and spot on hotel.Genuine Hotels.com guest review
fantastic hotel room superior helpful friendly staffGenuine Hotels.com guest review
Very nice hotel, just a short walk from the centre.Genuine Hotels.com guest review
"Can't fault the Copthorne Hotel."
I was very impressed with the layout of the hotel, the staff were extremely friendly and very chatty. When we needed to switch rooms (I wanted a bath not a shower) there was no problem at all, and no extra charge. I am a wheelchair user and the staff were extremely polite and helpful; carrying drinks to the table for me etc. I liked the location of […] the hotel, it was easy to find and there was ample parking facilities. Overall it was a great decision to stay at the Copthorne and if I would definitely stay there again in the future. Read moreGenuine Expedia guest review
"comfy beds, pricey bar."
A lovely hotel, exceptionally clean and well presented. Staff were friendly and helpful and the bed is without doubt the most comfortable I've ever slept in. Being hyper critical I found the bar menu very limited, pricey and small in portion but tasty all the same. Will definitely stay again.Genuine Hotels.com guest review
"Just the job"
Good all round hotel. Comfortable and very clean.Genuine Hotels.com guest review
Located alongside the football ground on Bramall Lane, a modern business hotel. Much as you would expect. I had bad experiences with room service and failed to get breakfast ss service started one hour after the advertised time. Otherwise no problems.Genuine Hotels.com guest review
"Nice Hotel and Good Value"
Next to Sheffields football ground, but that means ample free parking. Decent place. £10 cab rise to the arena for gigs!Genuine Hotels.com guest review
Good size rooms. Clean and comfortable. Convenient for city centre and surrounding countryside on the doorstep. Staff helpful and cheery.Genuine Hotels.com guest review
A great weekend away. Very helpful and friendly staff. Couldn't fault anything. Will definitley stay there again.Genuine Hotels.com guest review
"first class service"
The Copthorne is only an average 4 star hotel but the staff, particularly at the bar and restaurant, are so attentive that it truly is First Class service.Genuine Hotels.com guest review
"Good business hotel"
Good location, excellent condition of hotel and room, and very reasonable price.Genuine Hotels.com guest review
"Charge you for slippers"
I have stayed in many 4* hotels but this was the worst. If you are not a regular at this hotel the reception staff are robotic and scripted. I was put in a room with two single beds where the mattresses really needed changing, i requested a double bed and the receptionist could not assist. I then asked for slippers for the bathroom and was told by reception […] that there was an additional charge... this is a 4* hotel. Toiletries are not generous and not the best. The room as a whole was very nicely decorated and clean as was the bathroom. I personally would not use this hotel again as it was more a 3* wanting to be 4*. Staff really could do with being a little more human, take a leaf out the cleaners book, they say hello and mean it! Please note that the restaurant is not competitively priced and tries very hard to appear as a Michelin Star but, again its not. In summary this is a hotel by a football ground in a residential/industrial area, looks nice but that's it. Read moreGenuine Hotels.com guest review
"decent hotel - poor facilities"
Good breakfast, nice room, clean and also handy parking - however tiny gym and no pool.Genuine Hotels.com guest review
Response by Copthorne Hotel Sheffield Dear Guest, Thank you for your review of our hotel after your recent stay. Naturally we are disappointed that our lack of a full gymnasium and pool did not fully meet your expectations. When you next stay with us, please be sure to ask our reception team for referral to one of our nearby gymnasiums where we have arranged preferrential day membership for our guests. We look forward to welcoming you back again in the future. Kind Regards, Trevor Vels | General Manager
Lovely hotel in a great location which has easy access to local amenities and the city centre. The day we stayed happened to be when Sheffield United were playing at home. Given that it is right next to the football ground the hotel did get invaded by fans so it proved almost difficult to get a table for something to eat - this is my only negative point […] though. Rest of the hotel was good - lovely breakfast! Read moreGenuine Hotels.com guest review
Response by Copthorne Hotel Sheffield Dear Guest, Thank you for your superb review of our hotel after your recent stay. I am delighted that you clearly enjoyed your stay, despite any disruption from our football patrons. I am particularly gratified to receive such a positive response to our breakfast. We hope to welcome you back to the hotel agin. Regards, Trevor Vels | General Manager
"Good hotel we would come back."
The hotel is in a great central location next to Sheffield Utd football ground. The room we had was large quiet and well appointed. The bar was quite nice as was the service. The breakfast the next morning was excellent, with eggs to order and nice hot plates. We would definately come back to this hotel.Genuine Expedia guest review
Response by Copthorne Hotel Sheffield Dear Archie, Thank you for taking the time to post a review of our hotel. We are delighted that you clearly enjoyed your stay with us and look forward to welcoming you back again the future. Regards, Trevor vels | General Manager
The Hotel was lovely, the bed was really comfy compared to a lot of hotels I've stayed in, the breakfast was excellent and a good selection to go at, on the whole we had a very pleasent stay, A++ all round.Genuine Hotels.com guest review
Response by Copthorne Hotel Sheffield Dear Matt, Thank you for your positive review of our hotel after your recent stay. We sincerely appreciate your comments and hope to welcome you back to stay with us again in the future. Regards, Trevor Vels | General Manager
"Great for anyone."
Modern hotel, nice pleasent staff, bar was good for after dinner drinks. In dining room service after 11pm no so impressive, the cheif leaves at 11pm, so no hot food, only very basic menu which is poor. Other than that a nice hotel to stay. Would recommend it.Genuine Expedia guest review
"Good service and excellent breakfast"
We stayed here for Resistanz festival, it was around 15 mins walk from the venue at a medium walking pace. The breakfast was good quality and plenty of choice of foods. The only (minor) complaint was the lighting... switches for all the lights within reach of the bed would make things much easier and the air con grill needed cleaning. Good value at […] the early booking price and a high standard of comfort. I would definitely use the hotel again and recommend to friends and family. Read moreGenuine Hotels.com guest review
"Comfortable good value hotel"
Comfortable, warm, friendly staff, great breakfast, easy to find. Really good value. The only small problem is that the windows need to be better soundproofed as there'a fair bit of traffic noise. We were on the 4th floor. Saying that, we'd still stay there again.Genuine Expedia guest review
Did not clean our room - very disappointing for a 4* hotel. Beds were super comfy and the room was a nice size.Genuine Hotels.com guest review
"Great hotel - great customer service"
A lovely hotel. Looks relatively new and the decor is very modern. The night manager here was extremely professional and very attentive when I couldn't get my device to connect to the WiFi. It is so pleasing to see such attentive service. I can highly recommend this hotel.Genuine Expedia guest review
"Perfect for a one night stay."
We stayed for one night, it was perfectly adequate. The free toiletries were very basic and made me wish I'd taken some shampoo/conditioner.Genuine Expedia guest review
Overall a good hotel with very friendly helpful staffGenuine Hotels.com guest review
"Great hotel shame about the location"
Great hotel but in a run down area, but has car park and the hotel is very very nice.Genuine Hotels.com guest review
"Great hotel for a variety of guests"
We booked a club room which was spacious, well equipped and on the 7th floor. We received a voucher for a complimentary drink from the bar. We had a full breakfast in our room and the portions were more than adequate. The room, bathroom and hotel were well maintained and very clean. There was a z-bed made up in the room ready for our daughter. We would […] definitely stay there again. Read moreGenuine Expedia guest review
"Close to excellent"
Excellent hotel and one of the best designed (in terms of layout and facilities) - and largest - rooms I've stayed in for a long time. Only downsides were the traffic noise throughout the night from the street outside and the less than inspiring buffet breakfast. No shortage of hot food available at the latter but only bread on offer was from tasteless […] white or brown processed loaves - surely the Copthorne can do better than this, given that it gets so much else right? . Read moreGenuine Hotels.com guest review
This was an excellent hotel. The rooms were beautifully and stylishly laid out. The staff were extremely helpful and courteous. Breakfast was first rate. Very good value for the luxury of the room. Only a short taxi ride to centre of city.Genuine Hotels.com guest review
Shocked by the quality and the space of the room .definitely to recommendGenuine Hotels.com guest review
"next to football ground"
large bedroom with cleverly designed cupboards hiding the usual hotel things,( except I couldn't find a hairdryer).The bed was large and comfortable but was 2 beds put together there was an excellent flat screen TV. View from the room allocated was the concrete side of the stand and a bit of the car park. The location was a bit run down and quite a […] long walk into town, but I was aware of the location when I booked,(wear suitable footwear). A benefit was good car parking (free) but this may be difficult on a match day. The hotel modern japanese style decor was very pleasant . The breakfast was very good. Read moreGenuine Hotels.com guest review
"Good Girly Getaway!"
The hotel was lovely to stay in, clean and roomy, and the room had everything we needed for a 1 night away break, and the breakfast was great too, lots of variety. The only thing was there was 6 of us on the trip, and we could not be seated together which was a little dissapointing as it was a weekend away together! Location was spot on for our night […] out, and taxi to the train station was really cheap and fast in the morning. The hotel did accomodate us and put us all on the same floor which was much appreciated! Thank you! Read moreGenuine Hotels.com guest review
we ejoyed our stay every thing about the hotel was greatGenuine Hotels.com guest review
Good modern hotel. Only 10-15 mins walk to centre. Good breakfast. Wired only internet in rooms, though free, and free wifi in barGenuine Hotels.com guest review
"Top quality hotel"
The room and the overall hotel was kept exceptionally clean, all staff were friendly, nice atmosphere morning and night. No noise from other rooms at any time even with it being quite full. And finally, sky sports in the room which was appreciated. Car pak could do with an expansion although it is good thatbtheynoffer that free service and there is […] spaces in bramall lane that make up for this. Read moreGenuine Hotels.com guest review
"good hotel ,but security issues present !!!"
very clean , nice big room ,however, the first day i came in i woke up to find my keycard removed from its socket which means someone got into my room while i was a sleep !!! .by contacting the reception they sent me security to check the door electronically and sent me another key and it turned out that the cleaning lady entered my room and took the […] card while i was asleep because she thought that i was supposed to check out !!!!!!! a story that i dont buy actually besides it was 8 am when i found out and since when cleaning rooms start that early/ and even if someone should check out and he didnt i,i dont think that the right thing to do is to steal their card in the middle of the night !!! ,what really amazed me is the hotel reaction ,they did nothing ,just sent me the new card and that's it as if they are used to that , no apologies ,no investigations ,no reassurances .i spent the next 3 days putting my bag behind the door for security ,there is a big question mark regarding security in this hotel . one more thing ,the lighting in the room is very dim ,wont make you good if you are there for business or studies and need to do some serious reading Read moreGenuine Expedia guest review
I did put a request on my booking but this was not fulfilled. The car park was also pretty hazardous in the snow.Genuine Hotels.com guest review
All good except the location.Genuine Hotels.com guest review
"Great hotel for everyone"
I enjoyed my stay and would certainly recommend it. in addition it was a good value for money in compare to other hotels in same range. The only downside was the WIFI. Wifi is only available in reception area and you need to use cable to connect to internet in your room!!! Unfortunately, I wasn't able to connect to internet in my room as the system […] was faulty!! Beds are very good but there was no spare pillow available apart from existing flat ones. Read moreGenuine Expedia guest review
Really stylish room, with plenty of space. Friendly and efficient staff. I asked for a quiet room on arrival and got a room with a great view on the 7th floor. Great value without breakfast*Genuine Expedia guest review
"Very good hotel in Sheffield"
I am a regular guest at this hotel, having tried virtually all hotels in Sheffield.This is by far the best in terms of value for money in sheffield. the beds are large & comfortable, the room is always clean and they are of a very good size compared to others. Staff are friendly and efficient. Minor gripe - Room service costs are quite high, though […] the food is decent. Its location knocks a couple of points off - its quite isolated and if you want to avoid room service the local shop is awful as it never has anything remotely approaching healthy. This said I have stayed here for over a year now and think its an excellent hotel. Read moreGenuine Hotels.com guest review
Would definitely stay here again... the room was large and bathroom is updated! Nice surprise.Genuine Hotels.com guest review
"Good quality hotel room"
Nice, quiet, comfortable room with modern fixtures, well designed lighting, good comfortable bed and bedding and good facilities including TV, Fridge, free wired internet (a bit slow), adjustable a/c, and very nice ensuite bathroom. Can't complain about anything which is what I expect from a hotel but rarely receive. Plenty of free parking as the hotel […] car park can overspill for free into the Sheffield United football ground car park. Did not use gym, bar or restaurant. Free Wi-Fi in downstairs lobby/bar area worked fine. Read moreGenuine Hotels.com guest review
"Excellent place to stay while visiting family."
Everything about the hotel was excellent apart from the friendliness of the staff. None were rude but they did not appear happy in their work or jolly. At initial booking in we were not given any information on times of check out or where breakfast would be served etc. The restaurant staff were not particularly attentive or jolly. However the food served […] was excellent, well cooked, good choices and quality ingredients. Overall we could not fault the hotel facilities and it suited our needs this Christmas. More attentive, jolly staff would have made the experience even better. Read moreGenuine Expedia guest review
"Great place to stay"
Really comfortable room and beautiful bathroom. Free parking is a great bonus in a city centre hotel. I'd definitely look at this hotel first when I next visit Sheffield. One minor criticism - not a lot of storage space for clothes and bags, especially if you stay more than 2 nights.Genuine Hotels.com guest review
Really nice, clean and modern hotel.... will returnGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )