"All round service"
Buffet dinner good. Breakfast excellent. Room(s) pleasant. Adjacent free car parking appreciated.Genuine Hotels.com guest review
Good location, easy to find very large car park. Convenience store next door for newspapers etc. Joined to football stadium. WiFi and ethernet cable in the room. Kettle with hot drink supplies in room. Very large screen TV. Mains sockets by bed so low could not plug phone charger in but sockets on writing desk OK. Buffet breakfast very good and good […] value. Desk at check in was undermanned and turned out to be a bit slow. Walking distance of town centre and railway station. Would use again if visiting Sheffield. Read moreGenuine Expedia guest review
One night only, but staff very efficient and politeGenuine Expedia guest review
"Good service but lack of sleep"
Drunken party goers arriving back all through early saturday morning kept me awake. And the idiots who decided it was fun to knock on everyones doors down the corridor at 5.45 - no you are not amusing. Given the star rating of this hotel i didnt expect this sort of behaviour - or at least i woudl expect night porters to keep tabs on thingsGenuine Hotels.com guest review
"Sets a high bench mark for others to follow"
I am stayed here on a Sheffield United away fixture night. The hotel was peaceful and quiet with ample car parking spaces. The rooms were spacious, clean and very comfortable. The staff were friendly and courteous. My only recommendation is to provide the option of a memory foam mattress.Genuine Hotels.com guest review
"Good hotel, good value."
Plenty of space in the car park when we arrived. Well presented entrance and speedy checking in. The room was very pleasant and comfortable with everything we needed.Genuine Expedia guest review
Excellent hotel at I reasonable price. I will stay there againGenuine Hotels.com guest review
"City center hotel next to sheffield United footbal"
Booked in stayed and left not much more to add. A functional clean hotelGenuine Expedia guest review
"Decent stay in a comfortable and modern hotel"
Last minute decision to travel to a different city for the weekend. Location could be better, however this means that parking is free and the hotel itself is well constructed and well furnished. High spec and modern feel. Staff are also very attentive and friendly too. Would visit this chain of hotels again.Genuine Expedia guest review
"Perfect location, very comfortable and clean"
All you need to feel comfortable, with close proximity to many various amenities. Fitness room on site makes a difference as well.Genuine Hotels.com guest review
Large room, comfy bed, free internet, good shower. Usual problems with TV controller that seems to be standard in most places. Dont get caught out on match daysGenuine Hotels.com guest review
not good for Sheff Weds fans. Expensive bars and ridiculous price for breakfast, £13Genuine Hotels.com guest review
"Fantastic Hotel.... Poor Service"
Hotel was fantastic stayed many times, however this one time got to the hotel to be told they have run out of double rooms and I would have to have a single. I had paid for a double, its advertised as a double, but apparently when booking through hotels.com its only put through as a request. After a heated discussion with a rude receptionist I got my […] double room..... where did they find that one? Unusual for this hotel but it did annoy me. Read moreGenuine Hotels.com guest review
"Tried and Tested..."
Umpteenth time staying at the comfy, modern Copthorne Hotel and second time with my toddler in tow. Huge spacious rooms with all the usual mod cons and a bathroom with both shower and bath. This time around they weren't quite as organised as my first family stay, which was a little disappointing. The girl on reception looked frazzled with just one check-in […] before me, so there was slim chance of her remembering to get the cotbed sorted out that was missing from our room (even though we requested one when booking) and an even slimmer chance of her getting a spare blanket sorted (yes I had already checked the cupboard and as a regular guest, I knew there was definitely not a spare blanket in the room!). In the end, I had to call back down to reception after waiting over an hour with a tired little one waiting to get to bed and lo and behold, it was a more capable person on reception who handled my request instantly bringing both cotbed and spare blanket - hoorah! Breakfast was of the usual good standard and apart from the first receptionist, my experience was not totally marred and I will be back again... :o) Read moreGenuine Hotels.com guest review
Excellent breakfast served by very pleasant staffGenuine Hotels.com guest review
"close to family"
fantastic staff and room, could not be better.Genuine Expedia guest review
"Really lovely hotel"
Would definitely go againGenuine Hotels.com guest review
"Shame about the coffee"
Great hotel. Rooms clean and spacious. Breakfast buffet lots of choice. Coffee however was poured for you and difficult to attract waiter's attention. Also eggs fried on demand but chef only appeared on one of three days.Genuine Hotels.com guest review
Lovely breakfast clean exceptional service all in all an excellent faultless hotel well done copthorneGenuine Hotels.com guest review
"Our second stay, we will return"
Great spacious room with a lovely bathroom. Bed was extremely comfy. The staff at this hotel are excellent, nothing is too much trouble. We asked for some fresh milk in our room, it was brought up straight away. When the hotel ran out of the morning paper we wanted, one member of staff nipped to a shop to buy us one. They really do go above and beyond […] to ensure you have a nice stay. Highly recommend Read moreGenuine Hotels.com guest review
"Great hotel! Shame about the guests!!!"
Having arranged our work Christmas party at the Copthorne, I thought it would be a great idea to stay overnight and save on the hassle of taxis. The rates were reasonable and any opportunity to make life easier was welcomed. I arrived at the hotel just before 4pm and was greeted by a friendly and very polite staff member. Check in was simple and hassle […] free and I was up in my room within minutes. The room its self was spacious, very stylish and remarkably clean. Having settled in the TV came with free view channels and an option for pay per view movies. There was also a wired connection for the internet or the option to use the WiFi via the free codes given to you on arrival. I found the shower / bath to be very temperamental and was extremely difficult to get the cold tap to work! The first annoying issue. The bed was extremely comfy and I couldn't wait to sleep in it that evening. Once I came back from my works party I fell straight to sleep that was until some inconsiderate guests decided at 3am they wanted to fight outside our room!!!! We called reception to report and was told they were already aware and would sort it, however half an hour later it still continued until the guest dispersed themselves. This instantly put me off this hotel and I believe that the hotel could have done more to sort this out! Read moreGenuine Expedia guest review
Great hotel, very good service. Would definitely stay here again.Genuine Hotels.com guest review
"Night out in sheffield"
I can not fault this hotel but just make sure if you are staying on a match day you get here well in advance of kick off as parking will be impossible, the location is ok for all of the venues including shopping, only negative is they clear away the breakfast on the dotGenuine Hotels.com guest review
"Disappointing but improved quickly"
Given our room which absolutely stank of sick! After a complaint and 15 minutes were moved to a clean and better smelling room (told that the room should have been flagged the computer as needing a deep clean and was allocated to us by accident!) The second day (bookings were made separately although pointed this out to reception on first arrival) our […] key card didn't work (had to go back down from 7th floor with only one lift working to get it reset!) Read moreGenuine Hotels.com guest review
fab stayGenuine Hotels.com guest review
"Upped its game"
Having stayed at this hotel on and off for 2 years plus , since the new manager took over a few months ago ,the standards have definitely improved from the service point of view.I had bar food this time very tasty and served very quickly, the gym is small but has a number of machines and is ventilated,on the first floor you get an access card at reception […] & water. was give room 105 and realized from the smell it was above the kitchen ,i got moved,i was then given room 109 that has a very nice bath tub and large shower,but the bathroom had no heating and was freezing, the shower head was leaking,and there was a bulb out on the bedside light,so the maintenance could do with upping its game hence only 4 stars.i would certainly stay again, Read moreGenuine Hotels.com guest review
"Don't like it"
The room offered to me is for disable people............Genuine Hotels.com guest review
Fantastic everything. We really enjiyed stay in this hotel.Genuine Hotels.com guest review
"Nice hotel close to city centre"
Very friendly staff. Free parking even before we checked into the hotelGenuine Expedia guest review
"Very good hotel with free parking"
My husband and I both liked this hotel very much, and we were impressed with the free parking, which most other Sheffield hotels don't seem to provide. The standard room was very spacious and well decorated, and there was a settee on which to relax. The bed was comfortable and there were tea/coffee making facilities. However, we were a little surprised […] at the size of the window (quite small) for a room this size. The only downside overall was the shower, which was over the bath. We don't have a problem with this, but there was a shower curtain, and in my opinion these are nothing but an absolute pain. Even if you place the curtain inside the bath as instructed, there is still a possibility that the bathroom floor gets wet. To be honest, I'm surprised that an establishment of this calibre hasn't replaced these outdated fittings with a screen, and this accounts for my having downgraded the rating slightly. Apart from this, everything including breakfast was excellent, and I wouldn't hesitate to stay here again. Read moreGenuine Expedia guest review
"One of the Best Hotels in Sheffield"
I'm never usually disappointed when I stay at the Copthorne Hotel in Sheffield. It's clean, modern, has friendly staff and in a good location for the City Centre. This being my third or fourth stay, but I had a toddler in tow and nothing was too much trouble for the staff from providing a well made cot to highchair at breakfast and even plastic cup, […] bowl and plate! The only downside was the mould on the bathmat suction cups. Time for that to be replaced methinks... Overall a big thumbs up and I'm sure we'll stay there again next time we're visiting Sheffield. Read moreGenuine Hotels.com guest review
"Very comfortable hotel"
Very pleasant stay at this hotel. Room was spacious, well-equipped and comfortable.Genuine Expedia guest review
Another great stay at the copthorne even though the room this time was a little smaller and noisier being at the back of the hotel with a view of the side of the football stadium with niosy air conditioning units/generators operating was not ideal, but this would not put me off staying againGenuine Hotels.com guest review
Stylish, modern and very comfortable. A great choiceGenuine Hotels.com guest review
"Not up to 4* rating"
Room very nice and comfy. Found kettle etc eventually. Plug sockets well hidden under desk and bedside tables! Meal in restaurant very disappointing. Not worth price charged. Wouldn't return.Genuine Hotels.com guest review
"Not bad, but..."
The lights system is ridiculous, couldn't turn the lights on from the bed, also couldn't manage to turn the bathroom light on without turning the whole light system on. Other than that, it was a nice hotel, nice service and very clean.Genuine Hotels.com guest review
The staff were very attentive , friendly and helpful. Excellent hotel. Lovely room, modern, well designed and extremely comfortable. Had a meal in the restaurant, excellent service and the food was very good quality and a good price. We would certainly stay again . Thank you.Genuine Hotels.com guest review
"Highly recommended. Comfortable and clean"
ExcellentGenuine Hotels.com guest review
Comfortable room, although the shower control was stuck in the hot range. Friendly staff. Efficient service. Would stay again.Genuine Hotels.com guest review
"Nice modern-style hotel"
I have stayed here 3 or 4 times now. It's a bit out of the very centre but still within walking distance. After staying at the more central Hilton on my last visit and being quite disappointed, I was pleased to return to the Copthorne. Not sure how the parking would work if Sheffield Utd was playing at home as the hotel is co-located and shares car […] parking spaces - worth checking the fixtures when you book. Read moreGenuine Expedia guest review
Hotel location was great good value for money I would recommend this hotel to othersGenuine Hotels.com guest review
"A really pleasant surprise"
Being only 5-10 mins walk to the city centre, it had a great location. Although adjacent to Shef Utd ground there was no noise even on match day. Great base for both city and Meadowhall shopping by tram, as well as being a short drive to the Peak District beautiful countryside. Staff were friendly and very helpful - no problems at all. Whenever we go […] back to Sheffield, we'll stay there again. Read moreGenuine Hotels.com guest review
"Another great stay"
We have stayed at the Copthorne a couple of times before and once again found it exceptional. The rooms are modern and comfortable and well designed. I read a review which gave a low rating because tea wasn't available (takes all sorts!) The tea making facilities and fridge are located in a cupboard next to the bed and really you don't need to be poirot […] to find them. Despite it's fairly central location near to the Moor, city centre, Hallam Uni, and Railway station the rooms are well insulated from sound both within and outside the hotel. There are a lot of small touches which show that the management have thought about the service they provide (good quality tea, etc). I also thought the breakfast was excellent and if ordered in advance very good value for money - quality sausages and the chef will cook eggs to order which is refreshing for a hotel of this grade. All in all a brilliant stay in wonderful Sheffield, we'll be back. Read moreGenuine Hotels.com guest review
The room was amazing, big comfortable bed and large TV mounted in the wall. The room itself was also large with a lovely bathroom all very clean. The lobby was gorgeous and although we didn’t eat in the restaurant we did have breakfast which was by far the best out of any hotel breakfast I have had before – if a little expensive at £11.95. Great stay […] and will be using this hotel again the next time we are back in Sheffield Read moreGenuine Hotels.com guest review
"Good modern hotel"
Enjoyed stay, would stay here again. A little walk from station and town centre. Lovely modern hotel built in 2009. Comfortable beds, very good breakfast and service. Small complaints - no safe in room and shower curtain over bath, I prefer a glass screen.Genuine Hotels.com guest review
Comfy beds, relaxed atmosphere. Good customer service.Genuine Hotels.com guest review
Excellent hotel! Staff are courteous and helpful. A few minutes drive from train station. Far superior to other hotels I've stayed in Sheffield. Will stay there again.Genuine Expedia guest review
"Copthorn hotel Sept 2013"
Stayed for 1 night exceptionally clean hotel, staff very polite, parking straight outside. Lighting in the room was mood lighting so at night quite dull hard to read. Breakfast food was good but no one explained menu as we later found out they will cook extras for you & would have been nice to know! Overall lovely stay.Genuine Hotels.com guest review
"Very pleasant stay"
I would highly recommend this hotel. It's a very clean, friendly, helpful hotel and not to forget the beautiful rooms. Good value for money. The staff one the reception are all happy & give out a very positive vibe. Over all enjoyableGenuine Hotels.com guest review
"It's a really valuable hotel."
Fantastic experience in Sheffield.Genuine Hotels.com guest review
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