"Very High End"
The room was nice and big, bed very comfortable. Hotel overall was nice and in a good location, close to restaurants and shops. It was just me and my son, and I felt very safe and comfortable there. He loved the pool, and I loved the hot tub.Genuine Hotels.com guest review
"Disappointed with the breakfast choices"
We chose the hotel for its convenience location and for its breakfast. The location is close to downtown. It is close to freeway, and traffic noise was not a problem because I barely heard any. However, I was quite disappointed with the breakfast. The scrambled eggs were cooked in a bad way and I barely eat any. The choices of hot items are very limited. […] Given its prices, there is not much more to ask. I would go with a different hotel next time so that my family can enjoy a good breakfast before we head out for the day. Read moreGenuine Expedia guest review
"Nice hotel but pool was chilly"
Hotel was nice and clean. Pool was chilly. Breakfast was good.Genuine Expedia guest review
"Great breakfast that will save you money!"
The hotel was close to everything, easy to get to, great breakfast and courteous staff. We would most likely stay here again.Genuine Expedia guest review
"Very good value"
First time we've stayed at this property. Overall a good value except for two things: the vertical tile around the pool and spa were filthy, and the coffee in the lobby was terrible. I told the front desk about the pool/spa and was told that maintenance had cleaned it two days ago, which is nonsense because it can't get that dirty in two days. The coffee […] tasted like they just kept adding fresh grounds on top of the old stuff, fortunately they had good coffee in the room and housekeeping kept us well supplied. Read moreGenuine Hotels.com guest review
The rooms were clean and comfortable. The staff was friendly, personable and courteous. Did have a problem with teens running up and down the hall and smoking in one of the rooms however the manager on site was very proactive and spoke with the teens and went door to door to find the smoker. I was over all VERY impressed with the staff and hotel. Will […] defiantly return. Read moreGenuine Expedia guest review
My wife and I decided to get away for a weekend so we booked here last minute. It looks great in the pictures. However, the looks are deceiving. Upon arriving we met the receptionist who was very polite and answered any questions we had. We then went up to our room and we found MULTIPLE HAIRS on our bed, under the covers on the fitted sheet! GROSS! […] Later that night we decided we would take advantage of the pool so we went downstairs and walked into a huge disappointment. The water could've been warmer, but it wasn't ice cold so no complaints there. However my eyes still burn because the chlorine/ pH levels were way off. The whirlpool was even nastier though. There were FECES on the wall, the water was cloudy, it wasn't hot enough, the jets were not powerful at all and the tiles were nasty. The only positive things about our stay were the employees who were always so polite and the breakfast that was surprisingly good compared to other hotel breakfasts. Read moreGenuine Hotels.com guest review
"very nice, needs better wifi"
very nice hotel overall, needs better wifi, badly. I mentioned it to staff, they said it was on orderGenuine Hotels.com guest review
"Great stay in convenient location!"
I was on a business trip and had to extend my stay twice, the personnel was very helpful and offered shuttle service out of their destination schedule. Really a great team and hotel.Genuine Expedia guest review
"Nice hotel for a nice price"
The room was very spacious and beautifully decorated. The bed was comfortable, although it could've used some bigger, more fluffy pillows to sleep on. The ones we had were squished up and lumpy. The pool was freezing cold and the hot tub wasn't very hot. There was a black mold growing around the edges of the hot tub and bugs in the pool. Other than […] that, it is a great hotel! Read moreGenuine Expedia guest review
great place too stay. Great staff. Pillows very thick...Genuine Hotels.com guest review
"Convenient, close to interstates and attractions"
Quick and easy check in and out. Clean and convenient.Genuine Expedia guest review
"Nice hotel at a good price"
This hotel had everything I needed. Staff was friendly and helpful. I was able to print information in the business center. Pool and spa area was clean. Room with a king bed was large and comfortable. I would stay here again.Genuine Expedia guest review
The best stay in a hotel I have ever had. Everyone was so nice and helpful. I stayed there the night before having surgery. Well cone again and have already told others they need to stay thereGenuine Hotels.com guest review
Me and my Husbands experience with Wingate was good, we usually stay at the Holiday Inn Express, im glad we stayed with Wingate. Friendly staff and beds are comfyGenuine Expedia guest review
"Close to the highway but quiet in the room"
Great location, nice room, competitive price.Genuine Hotels.com guest review
Very pleased..Genuine Hotels.com guest review
"Exciting & Relaxing"
I stayed here because it was an easy location to get to, and it was a very "fun" stay. I'd love to do it all over again, the only downside were the lumpy hard pillows, and the cold shower, but I spent the rest of my birthday there, and enjoyed it.Genuine Hotels.com guest review
I have to give the Hotel staff of Wingate 5 stars... Our over all stay was a good one, with the only real downside being a group that stayed at the hotel on the first and second nights. They were loud, and had no consideration for the other guess. The staff did what they could, and eventually they did quiet down. Our room had plenty of space, was clean […] and comfortable... The staff was helpful with all of our questions, and always friendly. Read moreGenuine Expedia guest review
"close to stores"
they had an indoor pool and hot tub. it was in a great location, near meijer store and others.Genuine Hotels.com guest review
"Clean hotel, great price, good breakfast"
This was our 2nd time staying at this hotel. It is clean, comfortable, & very reasonably priced, & it has a pretty good breakfast. Our children love the pool, too! The staff friendliness is hit or miss...either super friendly or just so so (not unfriendly, just kind of blah). One employee, Ellen, is over the top great...extremely friendly & hardworking! […] She does a wonderful job! Our family definitely recommends this hotel if you're in the Erlanger area! :) Read moreGenuine Expedia guest review
Booked this simply as a stop along the way of a longer family journey, but the room and breakfast were awsome and the proximity to the Interstate was very convenient.Genuine Hotels.com guest review
The hotel and staff were very nice. The room was good size, and the bed very comfortable. Only complaints were the pillows (poor shape) and the hot tub (only warm, with minimal jet activity).Genuine Hotels.com guest review
"Nice, close to Airport"
Nice stay, had to leave too early due to flights being canceled and taking a new one.Genuine Expedia guest review
Looking for a place near Cinci for 1 nite and booked on Hotels.com for a very reasonable price...very happy I didGenuine Hotels.com guest review
"Needs to upgrade the pillows"
Those pillows in the bed they use are absolutely horribly uncomfortable. They are the lumpiest, not soft, hard for my head and neck! I had to kick them out of the bed to use my neck support, the one you use in-flight. The a/c system they use reminds me of the 60's cheap motel. It was making a loud noise everytime it comes on. I was awaken many times […] by the noise throughout the night. The oatmeal for the breakfast was not cooked at all. It was, as lumpy as their pillows, that made me laugh! Their management teams need to sleep and to eat to see what I have experienced there. Read moreGenuine Hotels.com guest review
"Over night stay."
Great. It was easy access off the interstate.with plenty of restaurants to choose from nearby.Genuine Expedia guest review
Great and accommodating staff. They used their airport shuttle to take me to a nearby restaurant and picked me up.Genuine Hotels.com guest review
I could not have been more pleased with my stay. The hotel was very peaceful, restful and clean.Genuine Hotels.com guest review
Not enough merchandise is stocked. Ice cream was softened in the freezer. Breakfast was well provided. Boiled eggs will be sufficient to add for this type of meal.Genuine Hotels.com guest review
"clean & comfortable room at a great price"
Stayed Sunday to Monday. Fantastic rate for an amazing room. Felt very pampered.Genuine Expedia guest review
"I'll stay again!"
Pros: everything Cons: Resturants are at least 1-3 miles away, breakfast could've been better.Genuine Expedia guest review
"Good price. Average stay."
Nothing fancy here. Everything pretty average: nothing great, nothing bad. It was worth what I paid for.Genuine Hotels.com guest review
"Nice Hotel for price"
This hotel was really nice for the price-point. It seemed relativity new and was in very good condition. Rooms were nice, very clean, nice new beds, nice bathroom. Pool area was very clean. Fitness room was small, but very clean and conveniently located. Free parking and free WiFi. WiFi was a bit slow, but they had an Ethernet cord on the desk in the […] room for high speed internet. Overall 3.5 stars.......... Read moreGenuine Hotels.com guest review
"Very Close to St. Elizabeth Healthcare"
The rooms were very clean and spacious. The hotel personel were very informative about what was located around for food and things to do. I would definitely recommend this hotel to everyone.Genuine Hotels.com guest review
I had a great experience at this hotel. Very family friendly. Pool was a great size and well maintained. Room was exceptionally clean. Would recommend to anyone needing to stay close to the airport.Genuine Expedia guest review
I am in my late 60s. I was in town for my father's funeral. I have a hearing problem and was having trouble understanding the young lady at the front desk, she spoke fast. When I didn't understand she got very short with me. The room I was given had a huge security light in ground right outside my window, lit up the whole room. Also it was a cold night […] and the heater kept cycling off and on all night, no sleep. I took a nap, the next day in my car. Read moreGenuine Hotels.com guest review
"Trip to Ohio"
The hotel was easy to find and close to the interstate. The room was clean and the shower was awesome. Room temperature was perfect. The beds were comfortable. The breakfast was very good.Genuine Hotels.com guest review
Very happy with my stay. Everyone was very friendly and the rooms were nice and clean. Transported us to the airport in very snowy conditions in the morning with no delays.Genuine Hotels.com guest review
"Great hotel, horrible breakfast"
Free breakfast leaves much to be desired. Sausage and eggs were "steamed", worst I've ever had. Not much variety. Everything else was great.Genuine Hotels.com guest review
"night staff nice, day staff not so much"
Checked in late due to late arriving flight at CVG and long delay in getting our luggage. Didnt get into hotel until 2 am. Upon arrival, room was about 95 degrees due to someone not being able to figure out the algebraic equation required to get the heater/ac and the wall thermostat in sync. There were food wrappers on the floor next to the nightstand […] and the carpet looked like it hadn't been cleaned in a long while. Being exhausted from the trip, I just shut the heat off and fell into the bed which itself was comfortable, but the pillows were very large and were crammed into tiny little pillowcases so they were as hard as a block of styrofoam. Didn't sleep well and in the am, after tossing and turning for several hours, I called to request a late checkout, since I had only been there since 2 am and had developed a terrible headache from the uncomfortable pillows. They said no later than noon and would not budge. Wont be staying here again. Read moreGenuine Expedia guest review
"Great place, great value."
Room was very clean, hot breakfast was excellent also.Genuine Hotels.com guest review
"Nice hotel close to Cincinnati airport"
We stayed one night. This is a very comfortable hotel. Staff were very nice. We have to leave next morning at 5 am. Their staff even prepared the breakfast earlier in order to let us have breakfast before we leave,Genuine Expedia guest review
"Good location with nice staff"
Stay was nice--staff was courteous! We enjoyed our stay...Genuine Hotels.com guest review
"Very nice weekend"
Enjoyed my stay and will staytheir any chance I get.Genuine Expedia guest review
"Great Place to stay!!"
This was a wonderful hotel for the money. The hot breakfast was excellent. Loved the Biscuits and Sausage Gravy. The pool was clean and the hot tub was nice. The location to major restaurants and shopping malls was wonderful as well.Genuine Hotels.com guest review
"Good place to stay"
The rooms were excellent, clean and well maintained. The only question was at the front desk when you go up to the front desk for the most part there was no one at the desk, they seemed to have to come from some other place to serve you. Normally it didn't take too long however most other hotels I have stayed at provided someone at the desk all the […] time. The hotel was located a little strangely but was proximate to restaurants and malls. Read moreGenuine Hotels.com guest review
I try to stay at this specific hotel whenever I'm in the area. It is always a very good experience. A few issues this time were my room door had a gap in it, (didn't close tightly) and a large bath towel was wearing thin and had a hole in it. These things would not stop me from staying there but might bother some people. The staff is always friendly […] and helpful. Read moreGenuine Hotels.com guest review
"Nice airport location hotel"
Nice hotel, limited service but an excellent breakfast. A bit out of the way but easy access to main roads and shuttle service to the airport is provided. Basic hotel but generally very good rates and the rooms are large and comfortable.Genuine Hotels.com guest review
"Clean Room, Friendly Staff"
I recently stayed one night to visit the Newport Aquarium the following day. The room was tidy, the staff was helpful, and the hot tub was just warm enough. The only complaint I would really have is that my refridgerator was off and by the time it actually got cold, my food was ruined. Also, the heater/AC in my room did not work, but strangely the fan […] turned on in the middle of the night. The cleaning staff were far less accomodating. I was on vacation - is it neccessary to slam every door in every room you check or clean? People are sleeping before 8 a.m.! Read moreGenuine Expedia guest review
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