"Nice clean hotel with an amazing view"
This is a nice family run hotel with a beautiful view. It's a bit far from the heart of the town which means a 30 minute tough walk (I was with my 65 year old father) or a 20 euro cab ride. The free breakfast was weak and I thought charging for wi is crummy. Everyone was very friendly and the hotel is very clean and well maintained.Genuine Hotels.com guest review
"Old hotel; far from beach; rude staff"
The rooms are very old. The bedding is dingy and gross.Genuine Hotels.com guest review
"A lot of problems"
I felt that Palazzo Marzoli was overpriced and untrustworthy. First of all, even though Hotels.com guaranteed I would not be charged until my stay, I received a charge on my credit card more than a week before my stay and for one more night than I was actually staying. I tried to resolve this with the woman at the hotel, but she said it was Expedia, […] not the hotel that charged us, which was just confusing. My credit card company says the charge came from the hotel. In addition, she originally told us the parking charge was 30 euros per day and then raised it to 45 euros when we checked out. The hotel is attractive but overlooks a busy street and work was being performed. The only real plus goes to Aldo, who works there. He was very helpful and lovely and refused our money when he helped change our tire. I cannot, however, recommend Palazzo Marzoli (or reserving through hotels.com) to anyone. Read moreGenuine Hotels.com guest review
"The Best In Italy!"
We stayed in a lot of places in Italy, but Positano was our favorite. We would love to go Back. The people at Palazzo Marzoli were warm, provided great customer service and were very attentive. We lived it there. Highly recommended.Genuine Hotels.com guest review
"Very nice hotel but not the most convenient"
I loved this hotel but I just wish it was more convenient to the beach. If you're willing to do a lot of walking or pay the high price of taxi, it's not bad. The rooms and the view were gorgeous and the staff was very friendly.Genuine Hotels.com guest review
Great property and very friendly staff. Location is a bit far from the main beach, but the walk is nice, or there are bus and free shuttle options from the hotel.Genuine Hotels.com guest review
"Excellent locatation,beautiful view of Positano."
Great stay.Genuine Hotels.com guest review
Beautiful Sea View, excellent spacious rooms, friendly family feel. Breakfast is OK but they deliver to your room. Shuttle service to beach is nice but traffic was unpredictable as there is only one main road that runs through Positano. Pick up and drop off service to a great nearby family owned restaurant (Costantino). A little far from beach but the […] view more than makes up for it. Highly recommended! Read moreGenuine Hotels.com guest review
"Beginning of town hotel, Positano (far from beach)"
Most other hotels offer free wifi, this hotel did not. A bit too far from the beach, beginning of town, yet close to bus stop. The room was ok for up to 3 people, definitely too small for 4. ( two adults and 2 children)Genuine Expedia guest review
"Amazing location and views - Bad service."
We found a brochure/pamphlet in the lobby of the hotel which stated some things I would like to laugh at. Palazzo Marzoli calls themselves "One of Positano's most exclusive hotels/resorts" and mentioned something about their sound-proof walls. The part about sound-proof walls is ridiculous, as we could hear normal-volumed phone conversations seeping […] through the walls from the neighboring rooms and definitely heard their children screaming occasionally throughout the day. I don't know about you, but I would expect one of Positano's most exclusive resorts to be able to provide certain services that for whatever puzzling reason, Palazzo Marzoli was unable to provide. The staff spoke some English, but not enough to actually be able to be very helpful in most ways other than trying to weirdly push a scooter rental on my girlfriend and I as we arrived, exhausted. They have no iron/ironing board on-site, apparently. And charge 7.50 euro per article of clothing. I was very rudely laughed at when I questioned this. We were told we would receive a discount on the internet charge of 10 euro per day if we paid for all five nights of our stay. That was simply false. The worst/weirdest/grossest part of our stay was that the cleaning staff would replenish our room with partially used toilet paper rolls. I couldn't pinpoint why but I was pretty creeped out by the staff, and the hotel. The view was phenomenal and we loved our balcony the location. Definitely don't come for the service. Read moreGenuine Expedia guest review
"You will NOT be sorry to stay here"
Being from US I have stayed in many luxuary hotels.... this by far was one of the finer European hotels I have stayed. The room was absolutely spotless. The view was INCREDIBLE .... great location as bus stop to get to the middle of the buisness area is 1/2 block. Wonderful host... Remember this is not US Luxuary hotel...but I prefer it more than many […] luxuary hotels.... Read moreGenuine Hotels.com guest review
Owner, an Italian lady, was so gracious. She did not speak much English and we don't speak Italian, but we communicated beautifully. She is a young grandmother type, always a friendly smile. She was there from early morning to late evening. Our deluxe/superior room was extremely spacious, as well was the balcony and the bathroom. Extremely helpful with […] directions, things to do, restaurants, etc. Wifi is not free but inexpensive. Good quality bathroom amenties. Sunny room. Was promised a shore view and it was spectacular. Read moreGenuine Hotels.com guest review
gentle personnel, nice relais hotel, large rooms; breakfast can be improved.Genuine Hotels.com guest review
Great service and very friendly staff, however considering how much we paid to stay at this hotel, it was extremely disappointing we had to pay 10 Euros per day (per device) to access internet. Secondly, the "free breakfast" was a bit misleading considering its the same thing; croissants daily and drinks mainly.Genuine Hotels.com guest review
Whether it was because I was a single traveller or just bad luck, I got the worst room of the hotel. #103. I'm sure the room beside me was no better but anything on the lower floor had to endure the hammering and poundig from the business below. The lower rooms had a broken view of the city because of the street and the building to the left, and the […] lower rooms were joined to the outside dining and hottub area separated by sparse shrubs which didn't help for vision or sound. I imagine the top suites are very nice but I can only review the one I was in, unfortunately not good. If you want to walk from this hotel be prepared to climb up and down more than 1000 steps, great workout... lol Read moreGenuine Hotels.com guest review
Wonderful small personal service hotelGenuine Hotels.com guest review
"Great views and friendly staff"
We stayed in the spa suite and was lovely as it had a large private balcony with stunning views of the town and coast. Staff were very helpful and knowledgeable about some great places to eat.Genuine Expedia guest review
"Elegant hotel with a wonderful attention to detail"
This is the perfect place to stay for a short break and the sort of hotel where nothing is too much trouble. The rooms were decorated with a sense of style and finishing that is rare to find and we were most impressed. It was a challenge to walk down to the village as the steps are steep and the road is rather long and windy, but because of this the […] views from the balcony were divine. Breakfast is served in the room which is very relaxing and informal but the choice is rather limited. It was ample for us and considering what was on offer in the village for lunch and dinner it was probably just as well to eat with restraint in the morning. We had hired a car and the hotel staff were able to park it for us on request in secure parking yet it was always returned for us when we needed it. The staff on reception could not have been more helpful and pleasant and definitely contributed to a delightful holiday. Read moreGenuine Expedia guest review
Clean. Nice location. A bit too far from the "action" a good 25 min walk to the beach. Included breakfast is croissant, cappuccino, jam and juice anything else you need to pay for, e.g. 2 eggs will cost you about 10 euro extra.Genuine Hotels.com guest review
"clean good location"
My husband and I arrived for our first night in italy. This hotel is clean and everything is exactly what we exected with the exception of the pool hot tub area.. there is no pool and the spa wasnt running while we were there. this location is awesome if you are trying to avoid all the stairs in positano. you can get on the bus right infront of hotel […] and we wished we booked more nights there. we transfered hotel to be closer to the beach but ended up at a bb too far from the main beach area. the view from the terrace was fantastic and couldnt be beat by any hotel in the area. i would reccomend this hotel for sure to anyone. ahhhhhmazzzzzing! Read moreGenuine Hotels.com guest review
"Great service and view of sea"
Really beautiful hotel and great service with large room (4 of us were comfortably accomodated in the queen bed and 2 twin beds-the rooms were very clean as was the entire hotel. Breakfast on the balcony overlooking the sea was amazing. The shuttle service only ran 2x in the am and 2x in the pm and the walk up from the beach was 705 steps. This was […] great exercise and a fun challenge but not so fun in 38C weather. Read moreGenuine Hotels.com guest review
"Check that shuttle service is actually running!"
Our room was very clean and spacious with a large terrace. The staff were friendly. However, you do need to think about location and find out whether the shuttle service, which is meant to run for 2 hours each morning and late afternoon is running. The hotel is on a road high above the town. There are steps leading down to the town or beach - but you […] have to go down (and then up!) literally 600 - 700 of them. This was not too much of a problem for us as we like walking, although pretty exhausting when it was really hot. However, it may be problematic for others, especially as the advertised shuttle service from the hotel was not running (I think because we went early in the season and there were very few other guests). The hotel charged us 15 euros when we needed to get into town with our bags on leaving. They also charged an astounding 10 euros a day for internet access and there was a charge for using the hot tub too. Read moreGenuine Hotels.com guest review
"Beautiful view, great hotel and freindly staff"
The view from our balcony room on the second floor was beautiful. The room and hotel were very clean, very well presented and modern. The location was very good and close to a bus stop down and back up from the main part of Positano. The staff were very freindly and helpful. Their restaurant recommendations were spot on. We enjoyed our stay very much... […] the only probelm was that we couln't stay longer. Read moreGenuine Expedia guest review
Unfriendly and ignorant staff.Genuine Hotels.com guest review
Gostamos muito do hotel: atendimento atencioso, bela vista e quarto amplo e bem decorado. Apenas o café da manhã, continental, que deixou a desejar. Os complementos, frutas etc, eram 10 euros ou mais a porção.Genuine Hotels.com guest review
아마 15분넘게 걸릴것이다 인터넷에눈 무료 beach 셔틀이라해놓고 막상가니 없다는 ㅠㅠ 무료 와이파이가 아니라 무척 아쉽고 사용하려면 10유로 ! 너무 비싼듯 단, 하나의 장점은 SITA버스 정류장 1분거리라는점 ㅎㅎGenuine Expedia guest review
포지타노까지 이동이 쉽지 않아, 포지타노의 시타버스 첫 정류장에서 가까운 점은 좋았다. 그리고 룸의 상태도 나쁘지 않았다. 다만 스텝에 비해 주인의 서비스 마인드가 아쉬웠다.Genuine Hotels.com guest review
시타버스로 포지타노 첫번째 정류장 바로옆임. 해변까지는 호텔나와서 왼쪽 30m가면 30분마다 유료순환버스이용 하면 됩니다. 시타버스정류장과 동일하며 정류장 앞 상점에서 티켓구매 가능. 주변조용하고 대부분 방이 오션뷰. 조식은 바다를보며 발코니에서 낭만적으로 즐길 수 있습니다.Genuine Expedia guest review
Dejligt hotel højt beliggende i Positano. Sødt personale. Vi vælger det igen. Der er ikke fællesområder på hotellet, og morgenmaden serveres på balkonen, men værelset er stort, så det er ikke et problem. Anbefales varmt!Genuine Expedia guest review
ホテル自体は部屋も清潔で可愛らしいです。朝食に出てきたパンも旅の中で一番美味しかったです。 しかし、港からかなり遠くポジターノは階段ばかりでタクシーも少なかったので、スーツケースを持った移動にはかなり苦労しました。 のんびり過ごしたい方にはおすすめですが、観光目的にはあまり向いていません。。。Genuine Expedia guest review
El hotel esta en la parte de arriba de Positano , lo cual obliga a caminar bastante hasta la zona de playa . El hotel dispone de un transfer 3 veces al dia gratuito . El desayuno es muy simple y las frutas o huevos deben pagarse aparte . No me parecio bien que cobren el wi fi 10 euros al dia . Por lo demás un bonito hotel , con buena atención por parte […] de sus dueños . Read moreGenuine Hotels.com guest review
"좋은 전망, 힘든 위치"
4인용룸을 예약했는데 침대하나를 메인침대 밑 간이용 침대로 준 것을 보고 너무 놀랐음. 호텔에 대한 정보가 너무 부족함. 4인용룸인데 룸 크기도 작은데다 화장실이 하나밖에 없고 작고 욕조도 없어 불편했음. 뷰는 좋았으나 룸은 거의 잠을 잘때밖에 사용하지 않음.Genuine Hotels.com guest review
"시설이 참 좋습니다."
시설도 좋고 시타버스 타기에 위치도 좋고 다만, 뷰는 좀 안타깝네요.Genuine Hotels.com guest review
Muy buen Hotel ,ambiente familiar parking propio de pago, habitación con terraza amplia y hermosa vista. A 20 metros pasa el bus que cada 30 min permite trasladarse al centro por sólo un euro sino debe caminar se unos 20 min. El desayuno es muy simple y lo sirven en la habitación. Personal muy amable y servicialGenuine Hotels.com guest review
"Ottimo hotel x vacanze all'insegna del buon gusto"
Ottima qualità in tutto: dal personale sempre gentile e cortese, al servizio e alla pulizia delle camere. Il tutto condito da una splendida visuale sul mare e su Positano. Colazione abbondante e servita in camera di prassi. Cosa volere di più. Struttura nuova e arredata con gusto. Massimo relax, massimo confort. Solo il parcheggio costicchia un po', […] ma è una prerogativa di Positano, dove il parcheggio è 3€ l'ora. Read moreGenuine Expedia guest review
09/21/14 tinavienna2014 Vienna, Austria
I stayed at this beautiful, stunning hotel in August this year. The Service and hospitality is outstanding and the Location is fabulous. I could highly rcommend it to everyone who wants to visit Positano and wants to have a good time!
"Excellent place to stay in positano"
09/08/14 Annika L Venice, Italy
This hotel was a fantastic place to stay for our first visit to positano. The sea views are spectacular, and the staff are friendly attentive and proud of their hotel. The daily breakfast is great , and the hotel has parking facilities which is a bonus for hotels in the area. We would stay there again, and would like to thank the staff for making our stay memorable.
Romantic hotel, we was there for 3 nights and Everything was perfect..... The hotel is completly renovated, it was really clean and fresh. The staff was really friendly and helpfull we really enjoyed their suggestion. We really back to this hotel when we go back in Positano and Amalfi Coast. Thank you for make our stay memorable and see you soon....
"Beware the vista tax"
08/28/14 CalmCarryOn London, United Kingdom
This is a review of my brief experience of the hotel having made the unfortunate mistake of thinking it would be a good place to stop for a drink whilst waiting for my girlfriend. I would not normally take the time or effort over something so trivial but felt sufficiently annoyed. I expect to pay for luxury and quality but do not lie to people and some advice, everyone is a potential or a possible repeat customer, looking at some of the other reviews this doesn't seem to be a unique occurrence. You would have thought they would want to attract some of countless tourists here but walking in off the street and asking if there was a bar was met with surprised looks. I was shown to the terrace which was empty aside from a jacuzzi and the Bella vista, I proceeded to try and order a fresh orange juice which the porter met with grunts and confusion and settled for an espresso instead. Some 15mins later both duly arrived at this point I was beginning to wonder where the gf was, well it turns out she was in reception and not allowed up to the terrace alone unless escorted, presumably in case she ran off with the jacuzzi. Once done I requested the bill from the lovely old lady who had prepared the drinks, no you must pay at reception. Now I must admit that my arithmetic is lacking but whichever I way I squared it the amount did not match what I had read, 15euros if you must know, well as a tourist in Italy this isn't the first time I've had my expresso macchiatoed and expected as much but it was the bare faced response from the young lady who was able to look me in the eyes and say the difference was down to the 'terrace service charge' that made it all the more bitter. You have been warned!
"Worst Hotel Experience Ever!"
08/28/14 Kevin L Hvar, Croatia
Completely unprofessional and unfriendly. Not worth the money at all, went to a couple other hotels in town where friend were staying and was blown away how much more friendly, professional, and worth the money their hotels were. Called before booking to make sure our triple room wasn’t a double with a cot and upon showing up it was. The craziest thing was after bringing it up they argued with us, accused us of lying and refused to open the 2nd bedroom that was a part of our room despite it being unusable to anyone else. The free shuttle only runs twice a day, the rest of the time they offer it to you but charge you for a “taxi” fee of 30 euros (upon check out) even if it only takes you a few hundred meters down the hill. To park in their garage they “sized us up” when we checked in, I saw them give 2 different prices to other guests, one higher and one lower. None of the prices are listed anywhere for any extramamaenities. The wifi is 10 euros per device per day. The free breakfast is a pastry and coffee undrinkable, thankfully there was a wonderful coffee shop around the corner. The only nice thing about the hotel was view. The furniture is really trumped up in the photos with furniture from other rooms being moved in to appear more than it is. It is cheap and tacky. Looked into moving to another hotel but only cheap places were available. Was thankful to leave and only spend a few nights there, really put a damper on our whole Amalfi coast experience.
08/20/14 Antonio S London, England, United Kingdom
the hotel was excellent from the staff to the room it was clean and tidy as it was advertised on the website , location is great just few minutes from the sea(which is beautiful) will go back there if I go back to Positano.
"I love it!"
This hotel is the best hotel I ever stated. Beautiful view, nice people, clean and good price. If you looking for a hotel for your cozy vacation with your girlfriend, it will be best hotel for you and your girl. Specifically my girlfriend loves the hotelview.
08/15/14 Denise C Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
This hotel is all you would expect when traveling to the south of Italy. It's charming and makes you feel at home.The service is very good, all the employees are really kind, friendly and helpful.They gave us a lot of local information about where to eat, have drinks and enjoy everything there.The rooms are well equipped, and the views of Positano can't be better!
08/14/14 Sehee B
This place is incredibly stunning. You can see the perfect sea view and even beautiful night view in this resort. You are not gonna regret ur best choice. Also this place is really fit with couple, friends, and family trips.
08/14/14 Finesse5 Sydney
The Service was exellent! The view was amazing, the room was adorable and our week long stay went without a hitch, staff were happy to give us the run down of how to get to the places we needed to go and see!
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