"Across from White River Park"
Indianapolis is a great place to visit. We enjoyed renting bikes in White Rive Park which was right across the street. The hotel was fine. I didn't try out the pool so I can't comment. I missed having a continental breakfast included--not many hotels include that service in downtown Indianapolis. Parking was $27/day. I might have found a cheaper alternative […] if I had tried. The self-parking lot was full, so we were not able to save any money that way. We enjoyed the Mind tripping Show at the Hilton. It was fun! Read moreGenuine Hotels.com guest review
We enjoyed our stay at this hotel. The staff was very helpful and very polite. Our room was very clean and the bed was comfy. The rate was very reasonable as week!!Genuine Hotels.com guest review
"Nice hotel, frustrating parking and staff response"
Overall the hotel was nice, conveniently located, clean, etc. We stayed over 4th of July weekend, so it was a busy time, but it seemed like a lot of courtesies were extended but a lot of easy courtesies were not. For instance, we opted to self park. Once we were in the garage we drove around for over 20 minutes looking for a spot, at which point we […] gave up and went to valet. When we mentioned it to the staff they responded with "oh yeah, I figured that was going to happen." Quite a frustrating way to start our stay, especially when we had limited time in the city! Then when we called down to the valet to bring our car around, the front desk said that was not a service they were offering at that time, though those were the instructions we were given. We instead had to wait another 20 minutes after we checked out for them to bring the car around. Definitely not the usual valet experience elsewhere! Everything else was fine, just put a damper on our stay. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Indianapolis Downtown Please accept my sincere apologies regarding your valet experience. A little consideration and planning on our end could have prevented your frustrations, and I will discuss your experience with the valet manager to better address parking challenges during high volume periods. Thank you for your feedback, and for being our guest. Josh Brandon General Manager
"Great location for downtown activities"
Within walking distance of all the museums we wanted to see, as well as the Park. Lots of restaurants within a few blocks as well. Had a few challenges with parking because of the July 4th activities and others using the garage but everything worked out fine. Beds could be a bit softer.Genuine Hotels.com guest review
Little food court was horrible. Soup was still frozen. Breakfast sandwich took one half hour. Rest of hotel was ok.Genuine Expedia guest review
Response by Courtyard by Marriott Indianapolis Downtown I apologize for the quality of food served to you at our Bistro during your visit. Please know that your experience is not indicative of the quality standards we hold for our guests. We are committed to delivering exceptional service, food and comfort to all of our guests. We hope you will return to enjoy the experience you deserve. Sincerely, Josh Brandon
"Great Hotel and Great Location"
Good rooms, good amenities and good location. Walking distance from Luchas Oil Stadium, the Canal Walk, several museums, IUPUI and Victory Field. Two minor complaints are you need your room key to go up on the elevator which is annoying if it doesn't read the card easily. Also, the staff seemed distracted and I came down to the lobby on a number of […] occasions to find no one there and had to call the front desk from the lobby to check out. Other than that, the other 99% of my time was spent in comfort and relaxation, so I'd definitely come back. Read moreGenuine Hotels.com guest review
"Perfect place to stay in Indy"
I would rate my stay here as perfect. The room was really neat and clean. In the evenings, I walked down and went to the park. It was very relaxing after spending the day at the conference. I plan to go back on a vacation and stay here with my family… soon.Genuine Hotels.com guest review
Great location- across the street from museums, 10 minutes from park and zoo. Friendly people and staff.Genuine Hotels.com guest review
The hotel was great - clean and great location.Genuine Hotels.com guest review
Very clean, spacious room, no surprises, great location for my event. Went to Indy for a concert at White River State Park. Was able to see the venue from my room and caught the entire sound check! It was like getting a bonus show.Genuine Hotels.com guest review
wonderful, easy to park and walking distance to all the near by locations.Genuine Hotels.com guest review
"proximity to museums, restaurants and shopping"
Hotel was perfectly situated and within walking distance of everything we'd planned for the weekendGenuine Hotels.com guest review
"visit with close friends"
We met our close friends in Indpls and chose your Hotel for all of us. The Indianapolis area was a midpoint between us. We used the lobby often to just gather and talk and catch up. Your lobby was perfect for this reunion. I often wished that you had coffee and tea for the customers , for no cost, as most hotels offer. But, we did chose to pay the lobby […] restaurant for our coffee and tea as we sat and talked. The rooms are very nice and the hotel was lovely. The location is perfect for walking around the town. This hotel is well maintained. Read moreGenuine Expedia guest review
It's a perfectly located hotel, it's very close to highway and Indianapolis University. It has spacious rooms, can be easily used by four adults. It has a very good fitness center but indoor pool is small. Building seems very new and maintained. It's very close to White River Statae Park and there are recreation activities there that we liked a lot […] . Read moreGenuine Expedia guest review
"Pool Area Enhancements"
Love the hotel especially for Indy 500 race weekend. We love being able to stay downtown and also have easy access to the track; however, would be fabulous to have a hot tub in the pool area. It's really small and only really works for families with young kids. Need a more adult-friendly area to relax at the end of the day. Otherwise, fabulous in every […] way! We really enjoyed the stay and accommodations. Read moreGenuine Expedia guest review
"Good choice for Indy"
I attended a conference and the Courtyard is a less expensive option than the main Marriott. They are all connected through the convention center, so the location was practically the same. It is just a short walk to the downtown area, so lunch there is no problem. We were able to take in a Pacers game, too. The stadium is not far. The Courtyard has […] a Starbucks-type coffee shop with basic sandwiches and bagels. I usually like a free breakfast when I stay at a hotel, but you can't have everything. The bed was a little soft for my taste but overall the stay was fine. Its a good option for Indy, especially if you have a conference at the Marriott center. Read moreGenuine Expedia guest review
"Great location, tidy, poor amneties"
Clean room, but no shower robe or slippers provided. Close to city center and white river park but room service woke me at 9am on checkout day trying to clean out my room again at 10am, stupid lady.Genuine Hotels.com guest review
Really liked our stay!Genuine Hotels.com guest review
We had a very nice stay. Had time to walk around outside. Close to many places of interest. Dining. Shopping. Sports. Easy check in and out.Genuine Hotels.com guest review
It was pretty nice besides all the kids that was there this weekendGenuine Hotels.com guest review
"Great Hotel, Super Location"
Many things within walking distance!Genuine Hotels.com guest review
Hotel is in a great location next to White River Park. Can walk to all attractions, restaurants, and shopping.Genuine Hotels.com guest review
"Quick and easy to downtown"
The hotel was great. It is within walking distance to the downtown area, the convention center and Lucas Oil Field. Was also quiet, clean and comfortable.Genuine Hotels.com guest review
The room was great and the staff was fantastic. It's in a great location.Genuine Hotels.com guest review
"Close to the convention center"
The mattress was terrible.Genuine Hotels.com guest review
"Close to everything"
The hotel was very nice, and staff was excellent! Only complaint was the bed was too hard for me so I didn't sleep well.Genuine Expedia guest review
Response by Courtyard by Marriott Indianapolis Downtown Greetings Julia, I am sorry to hear that you found our beds to be too firm for your liking. Our Courtyard bed is made exclusively for Marriott and designed for maximum comfort. We will review the comfort of the mattress in your room to make sure that it meets our high standards. Thank you again for your feedback. Josh Brandon General Manager
Across the street from museums and bicycle rental. Pool quite small and could be cleaner. Not able to swim laps if kids are in pool. Lite food, bottled drinks and coffee in lobby until 10pm.Genuine Expedia guest review
"great location, great service!"
We had a great time here. Everyone was nice. I felt safe. The elevators only work with a room key so little chance of people randomly walking thru. Walking distance to the zoo and the canal! Only down sides...it costs to use the parking garage (cheaper than other places, but still) and the king size rooms at this courtyard don't have bathtubs-only walk […] in showers. Read moreGenuine Hotels.com guest review
No complaints at all. We had a pleasent experience.Genuine Hotels.com guest review
Great price for being within walking distance to circle center, ball park, eateries, Park and less than a 5 min drive to the Indy Zoo. We have not had a bad experience. Starbucks is right next door too!!Genuine Expedia guest review
"Nice fluffy bed with the perfect location"
Marriott always had the best feather down bedding this location no different perfect location not far from downtown walkin distance to a game though our valet guy was in a daze and we carried our own luggage our stay was great.Genuine Hotels.com guest review
"Great hotel location for price"
Great hotel to stay at for ncaa tourney watching. Easily assessible to a wide downtown food scene. Mall is also a nice perk, movie theater for a rainy day activityl. Fitness center in hotel is nice but small.Genuine Expedia guest review
"Very friendly staff. Extremely helpful."
Be prepared for parking fees. Not just this hotel but everywhere...ouchGenuine Expedia guest review
Nice room. Clean. Breakfast staff slow on package items. Close to downtown and River Walk. Would stay there again.Genuine Hotels.com guest review
"Great Hotel But"
Everything about this hotel was great except hearing other guest in there rooms through the A/C vent. Sounded like they were in my room almost. This was coming from another floor, if they fixed that issue than there would be nothing to complain about. Deli in the lobby was excellent to get breakfast in the morning and prices were reasonable. Not sure […] if the noise issue would happen in every room but I would definitely stay there again. Read moreGenuine Hotels.com guest review
"skywalk leads straigth to convention center"
didn't have to get out in the coldGenuine Hotels.com guest review
Response by Courtyard by Marriott Indianapolis Downtown Write your comment.We are happy to hear you enjoyed your and the sky walk to you get you access to the convention center. We look forward to your next visit. Thank you for the review.
Great hotel....friendly staff!!!Genuine Hotels.com guest review
Response by Courtyard by Marriott Indianapolis Downtown We are happy to hear you enjoyed your stay. Thank you for the review.
Very nice room. Comfortable bed. Missed the free breakfast we had last weekend, but otherwise, no complaints.Genuine Hotels.com guest review
"Distance from downtown for walking"
Only rated service, because when we arrived they didn't have a room. They said there was an issue with the credit card. I verified the day before. Night manager was rude and not helpful.Genuine Hotels.com guest review
Response by Courtyard by Marriott Indianapolis Downtown We are sorry for any confusion with your reservation and the attitude of the manager you dealt with. We strive to exceed our guest expectations and it sounds like we missed the mark I apologize for any inconvenience you may have encountered and hope you will reconsider staying with us in the future.
"Comfortable, but lacking hospitality"
My stay was comfortable and extremely close to everything in Downtown Indy. However, the staff was less than helpful. I called down to request an extended check-out time (I need a half an hour to shower after returning from a 5K race) and was denied the extra time and told that if I was not out at noon, an additional $200 would be charged to my account […] due to a late check out. The person that I talked to on the phone was rude. Needless to say, I won't be returning to this Marriott anytime soon. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Indianapolis Downtown We are sorry we were not able to extend a late check out for you and the attitude of the manager you dealt with. We strive to exceed our guest expectations and it sounds like we missed the mark I apologize for any inconvenience you may have encountered and hope you will reconsider staying with us in the future.
"Great Hotel for Indy"
Good location, walkable to most locations in Downtown Indy, including the fieldhouse for Pacers games, and the Lucas Oil Stadium. Also, across the street from the NCAA Hall of Champions and a great park for running, walking, etc.Genuine Hotels.com guest review
Response by Courtyard by Marriott Indianapolis Downtown We are happy to hear you enjoyed your stay and the easy access to all Indianapolis has to offter. We look forward to your next visit. Thank you for the review.
"Good forattendees at Indy Conference Center"
Had no trouble findinf this centrally located conference hotel Staff was always friendly, polite and sympathetic, even when there were people waiting, phone ringing and only one desk attendant. I do think they need more staff at the front desk. The room was quiet, and though small for the king bed, immaculately cleaned. Restaurant (Bistro) was good […] for a quick breakfast. Indiana Conference Center can be reached by the Skyway, altho a bit of a trek. Parking under the hotel is extra but very handy! Had a greateperience, would stay again. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Indianapolis Downtown We are happy to hear you enjoyed your stay and the easy access to the convention center. We look forward to your next visit. Thank you for the review.
"They never disappoint"
We visit Indianapolis once a year with some friends and would never consider another hotel. The rooms are updated, very clean, beds are comfortable, and you don't even have to step outside to get to lucas oil stadium.Genuine Hotels.com guest review
Response by Courtyard by Marriott Indianapolis Downtown The skywalk does make it very easy to get to Lucas Oil Stadium. We are so happy you enjoyed your stay with us and can’t wait to see you on your next visit. Thank you for the review.
"The hotel staff was extremely nice and helpful."
We really liked how you things were attached and you could walk through the garage to get to areas. Really helped out especially since the weather was not that great.Genuine Expedia guest review
Response by Courtyard by Marriott Indianapolis Downtown We are glad you enjoyed your stay and could use the skywalk with the bad weather. Thank you for your review.
Hotel was in good shape, seemed clean, and staff was fairly friendly. There was a little resturant in the lobby, but no free coffee in the morning. Several of the previous Courtyard Hotels that I have stayed at had free coffee and tea available in the lobby at least in the morning, if not most of the day. A cup of regular coffee and some cream doesn't […] seem like to much to ask. Just a suggestion. There was some kind of conference going on nearby with a lot of college students attending, and hallways were a little noisy late into the night. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Indianapolis Downtown We are glad to hear the staff was friendly and the room was clean for your stay with us. I am sorry that you were disappointed Courtyard as a brand no longer has complimentary coffee. Thank you for your review.
"Exactly what we needed"
Comfy,nice, close to everything downtown. Staff very friendly and helpful. Recommended for everyone.Genuine Expedia guest review
Response by Courtyard by Marriott Indianapolis Downtown We are glad you enjoyed your stay. Thank you for your review.
"Great for business"
The only negative I have about this hotel was that I was not made aware that I would have to pay for parking while I was there. There was no place to park outside so the only option was inside their parking garage which upon arrival I was informed was $23 per day. That isn't much but for a 3-4 night stay it makes a difference.Genuine Hotels.com guest review
Response by Courtyard by Marriott Indianapolis Downtown Thank you for the feedback about your stay. We are happy you enjoyed your stay, but we understand your surprise about parking. There are several options for parking garages around the hotel as well as the one that is attached. We hope to see you again on your next visit to Indy.
"Quick Trip to Indy"
We only stayed one night at the Courtyard. The room was spacious, clean, and up-to-date. I would definitely stay again for the price!Genuine Expedia guest review
Response by Courtyard by Marriott Indianapolis Downtown Thank you for the review. We are so happy you enjoyed your stay.
Everything was great, except the hot water pressure of the shower was really low so my husband ended up taking a cold shower and I ended up cleaning up at the sink. Unfortunately we didn't know this until we were getting ready to check out so the hotel didn't have a chance to fix it for us, so they have us free breakfast at the lobby bistro which was […] really nice. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Indianapolis Downtown I am sorry to hear you had problems with your water pressure, but I am glad the staff took care of you. We hope to see you again soon. Thank you for your review.
Excellent location at a great price. Would have liked a thicker comforter though. Will diffinetly stay here agian!!Genuine Expedia guest review
Response by Courtyard by Marriott Indianapolis Downtown Thank you for your review.
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