"Good location. Tiny Rooms. Parking Rip Off"
The room itself is very small, yet the bathroom is gigantic. Not an ideal design. The valet parking service was convenient, but the overall cost for parking was very unreasonable. Clean room, good location, but I'd explore other options if returning to the area.Genuine Hotels.com guest review
Response by Le Meridien Philadelphia Dave, Thank you for sharing your experience. I am glad you enjoyed a clean room, big bathroom and our good location. I apologize you felt the cost for parking unreasonable. I can assure you our rate at $40 plus taxes is less than or equal to comparable hotels in Center City. There are lower cost self-parking options surrounding our hotel and we would be happy to provide you directions to those lots upon your next arrival. I do hope we earn the opportunity to serve you again. Safe travels, Evan
"Pretty good hotel for convention visits"
Right next to the convention center which is a big plus, Great Drinks at the bar , Clean rooms, View wasn't too good as If I looked out the window it was a really horribly deteriorating building.Genuine Hotels.com guest review
"Great location, good staff, mediocre facility"
Location is ideal, a block or so from Convention Center and City Hall. It's about as central to everything as you can get. Staff was friendly and helpful. The hotel itself was midling. Our room was small by any standard, about 2 feet between the end of the bed and desk/TV. No room for a reading chair or anything of the sort. Worse thing was the room […] faced inward to the building, onto a narrow atrium area. So the room had no natural light, no view to anything outside. You have no clue what the weather is like outside. If you decide to stay here, ask for an exterior facing room unless you're a mole. Read moreGenuine Expedia guest review
Response by Le Meridien Philadelphia Buzz, Thank you for your feedback. I am glad you enjoyed our location and friendly staff. I apologize you did not enjoy the particular room you stayed in on this visit. We do have 42 different floor plans and I'm confident we can find one to your liking. Hope to serve you again in future, Evan - GM
We were very satisfied. The $40 charge for parking made us wince. Yet, tht cost is great vs city parking citations, towing, etc.Genuine Hotels.com guest review
"hotel mostly 4 except for one exception"
The staff was excellent. Location perfect for downtown. Parking fee a tad high. Room was cold and gray in decor (colorless and aesthetically depressing), bed was nice but no tub only a shower and not even hooks to hang towels outside door. Interesting use of former buildings and brick walls but again no outside windows for many rooms.Genuine Hotels.com guest review
"very artistic theme based hotel"
great location, and great service but I think it's a little bit over priced.Genuine Hotels.com guest review
Response by Le Meridien Philadelphia Thank you for your comments and recognition of our great service. Your business is appreciated. Happy Spring! Evan - GM
"close to downtown attractions and shopping"
helpful staff. clean room and bathroom, spacious bathroom. comfortable bed. view of the city hall building and downtown from room.Genuine Hotels.com guest review
"Great service, great value"
Nice place. One of the two computers in bus center wasn't working, and there seemed to be a problem with the lights on the key system on doors. Locks worked, lights didn't. That said, staff people were super nice, room service was great and I would definitely stay here again. I felt comfortable walking from hotel to office several blocks away in the […] a.m. and immediately after work but at about 8:30 pm my local contact insisted I take a taxi back to hotel. I think that was extra cautious. All in all, great value and great client service! Read moreGenuine Hotels.com guest review
"I had a very nice stay"
Very nice location, people very friendly, confortable bed, shower room need more cleaness but overall was very clean.Genuine Expedia guest review
Great value and locationGenuine Hotels.com guest review
Stay was wonderful - hotel is hip, clean, and in a great location ... my only complaint was the lack of curb side service upon our arrival ... we huffed our own bagged up the front steps and into the lobby where we were greated by the valet ...Genuine Hotels.com guest review
Good place to stay, worth the money. Don't be mislead by the names of some of the rooms they offer in hotel "library and taste room" are not what you think.Genuine Hotels.com guest review
Great service, great location, very friendly staff!Genuine Hotels.com guest review
"I love love love this hotel!"
The hotel staff so kind, the hotel was gorgeous, I love the entrance and how it has such a lounge feeling, the room was so nice and super clean!! Overall I loved it, I have visited philadelpia many times and this will be my first time leaving a review! Super impressed with the place! Definitely my spot from now on.. :)Genuine Expedia guest review
"In the eye of the storm ...."
In the vorttex of Philly's urban chaos this clean, quiet modern room was a very nice surprise. Pleaseant, helpful, professional Staff .......wew will return.Genuine Hotels.com guest review
Not our style. My husband and I live and work near center city so every once in a while we will stay in town for a night. This hotel was a change for us as we wanted to try something new. Staff were very nice, hotel and room just weren't our style. Way too modern. I did like how dark the room stayed through the morning. Food was a bit disappointing, […] the fries (which the menus says they take very seriously), were soggy and just meh. Wouldn't come back. Read moreGenuine Expedia guest review
Response by Le Meridien Philadelphia LBugg Thank you for sharing your comments and acknowledging our staff was very nice. I apologize that the hotel style and design were not to your tastes. We certainly missed our mark on the pommes frites, they absolutely should have been crispy. Since you are a local I hope you will give us the opportunity to serve you the meal again. Regards, Evan
"great location with lots in walking distance"
Very nice hotel. Great staff that was very friendly. The man that took our luggage to our room was very knowledgeable and very pleasant. I will definitely go back and will send my friends. Price was very reasonable for the look, service, and location. I didn't like that wifi was only free in the common areas and not in the rooms. The parking was also […] outrageous. It was $40 per day for valet and the closest self park was about a block and a half away. Read moreGenuine Hotels.com guest review
Response by Le Meridien Philadelphia Mary, Thank you for the FIVE STAR review! I am delighted you enjoyed your visit and the service provided by the bellman and our friendly staff. We do offer complimentary WiFi service in our guest rooms. I apologize if that was not clear on the login page. There is a charge for higher speed and bandwidths for those with streaming network needs. Traveler Tips: parking at Philadelphia hotels can be very expensive. Valet is generally a better value if you plan on using your car frequently during your visit with unlimited in and out privileges. There are 6 self-parking lots within a block of our hotel offering various hourly or daily rates. Our door staff can provide directions to those locations while we deliver your luggage to your room. Street parking is limited and generally not available for overnight guests. We appreciate your business and hope to serve you again, Evan
"Great hotel for the price."
Went to Philadelphia for a quick visit to see the sights. This hotel was offered at a great price in a location that made it possible to walk to everything we wanted to see.Genuine Expedia guest review
Great hotel with a helpful and professional staff. Enjoy this hotel every time I'm in Philly.Genuine Hotels.com guest review
"Nice hotel for travel but bad valet"
The bar and restaurant were nice but the valet was disorganized.... sometimes hard to even find someone to help. Also, there's 2 flights of stairs to get into the hotel and when we came and go, there was no one there to help us with our things.Genuine Hotels.com guest review
Response by Le Meridien Philadelphia Anon, Thank you for sharing your feedback. I appreciate that you enjoyed the bar and restaurant. Please allow me to apologize that you were not provided with luggage assistance upon arrival, we certainly expect to provide that service and missed this opportunity. I do hope you will return, we would like to earn your business and respect for our commitment to service. Safe travels, Evan
"European Hostel Feel"
My girlfriend and I stayed in a standard room with a king-size bed. As a positive, it was one of the most comfortable beds I've ever slept in—clean, supportive, complete with real down pillows! The negative was that the room was very small and poorly laid out. There was some kind of all-purpose desk/table with one high barstool that unfortunately also […] held the TV on it, so it couldn't really be used for anything other than knickknacks. My girlfriend said the room made her feel claustrophobic. When the room was made up, the staff did something I've never seen before: They just kind of roughly styled the bedsheets and pillows, without really making the bed. I guess as the price of luxury drops every year, so do the standards to which "luxury" is held. Another negative: Valet overnight parking cost $48 for 24 hours. Every DYI parking lot in the area cost $30+tax for 24 hours, but it was winter and there was snow on the ground so we decided to go valet. This is more a negative for the city of Philadelphia in general! Overall+: clean, comfortable beds, efficient. Overall-: bare-minimum staff, small room, expensive parking. Read moreGenuine Expedia guest review
"Better than expected"
I stayed at this hotel 1 night for a weekend vacation to Philly. I got the room as a deal on Hotels.com/ The service here was greater than expected. The doormen were always welcoming and polite, the valets were quick, and the concierge was helpful. The lobby's interior was very modern, but a bit confusing with an odd layout with a bar centrally located […] and the check-in desk hidden around a corner. The rooms were neat and clean. The bathroom door is actually a sliding wood piece that is more form than function, don't expect any privacy in there. The bed was extremeley comfortable but ,again with the odd layout ,the TV was lateral to the bed instead of faceing the foot of the bed. It was just an obvious flaw in the design that it kind of bothered me. The minifridge is stocked with overpriced alcohol and snacks which was a disappointment. Don't expect to store anything in there. Overall, Le Meridien was a great modern looking hotel in the heart of Center CIty, in good proximity to many of Philly's best attractions. The area around the hotel seemed a litle grimey, but I didn't feel unsafe. The service was excellent, but the room left a little to be desired. If you're looking for a nice cushy place to lay your head after a night bar hopping around Center city then this place is for you. If you're looking for something a little more grounded and classic then look elsewhere. Read moreGenuine Hotels.com guest review
Staff were very nice, rooms very clean, beds were comfy. Would definitely recommend. ..Genuine Hotels.com guest review
Location, location, location - three words - it is perfect. But the hotel itself is far from it. The room was cleaned very hastily. The furniture was covered with a thick layer of dust and remained dusted throughout our stay. Just one person tending the front desk and the line to check in and out was really too long. The parking personnel broke the […] key chain to my car and did not even make an effort to apologize despite my comment while at the same time the daily \weekend rate for parking is $48. I would not recommend this hotel to anybody. Read moreGenuine Hotels.com guest review
Response by Le Meridien Philadelphia Jack Thank you for sharing your experience. Allow me to apologize for condition you found your room in and for the issue with your car key. Valet keys are sometimes placed on a big ring and I can understand one possibly being broken, but there is simply no excuse for our not apologizing or taking care of that situation. I hope you will give us the opportunity to earn your respect for our commitment to hospitality and service. Regards, Evan
"Weekend in Philly"
The hotel was great. They gave us an upgrade on the second night which was generous. The only thing I was not impressed with was the restaurant downstairs. If you are a foodie, don't expect to be impressed.Genuine Hotels.com guest review
"Expensive hotel in city center"
There was only one person at the front desk at 9pm. Several of us had to wait in line to check in (I waited 23min). Despite having booked everything online, I had to go through all the details again. Then the key would not work in the elevators to go up to the room. Several attempts at reprogramming finally got it working. Once in, the TV wouldnt work! […] By now, it was 11.45pm. Having an early start the next day, I couldnt be bothered to change the room, so I just gave up on being able to watch the olympics that night. Not sure if this is a standard theme of the hotel, but one experience is enough for me, especially when there are several other options available around this hotel. Read moreGenuine Expedia guest review
Response by Le Meridien Philadelphia Jack, Thank you for your feedback, it will help us evaluate our service delivery and make necessary improvements. Please allow me to apologize that we had issues with your reservation, key and TV. I can assure you those are not typical experiences in our hotel. I do hope you will stay here again and give us the opportunity to earn your business. Regards, Evan
"out of this world. .elegance"
The hotel was amazingGenuine Hotels.com guest review
"Center of downtown"
It was a nice hotel, conveniently located, and the price was good because I went off season.Genuine Hotels.com guest review
Everything from the service to the room and view was exceptional. The staff were friendly and professional and they made finding our way around easy. Will definitely be coming back.Genuine Expedia guest review
Response by Le Meridien Philadelphia David, Thank you for the awesome + FIVE STAR review. We are excited to have earned your business and look forward to serving you in the future. Safe travels, Evan
Everything from the service to the room and view was exceptional. The staff were friendly and professional and they made finding our way around easy. Will definitely be coming back.Genuine Expedia guest review
"Great experience....Willie is the best!!"
Overall stay was outstanding. Clean rooms, comfortable beds. I have stayed at this hotel for the past 4 years and will continue to go. Willie is a great bartender and makes you feel welcome. All staff is extremely helpful and attentive. One comment I have to add it the fitness center needs to upgrade the treadmills or at least check to ensure they are […] working. 2 of the 3 treadmills were not working properly during my stay. Thank goodness another guest was willing to share! Read moreGenuine Hotels.com guest review
Room was very comfortable and cozy perfect for valentines day cuddle. Bed very comfortable as if you were sinking in the bed. Cleaning knocked on door at 930 am when clearly check out posted with signs stated 12.Genuine Expedia guest review
"Really nice boutique hotel"
Nice staff, stylish building, excellent locationGenuine Hotels.com guest review
near city hall andlove square，Reading terminal marketGenuine Expedia guest review
it's a very nice hotel, especially if your tastes are modern. It feels like a W hotel, although not quite as pretentious -- the halls are not THAT dimly lit! :) Bed was super comfortable. Great work station with comfortable chairGenuine Hotels.com guest review
lovely space! great bar. convenient location. i'd stay there again.Genuine Expedia guest review
"Just like home"
With an ice storm displacing many of us in the area, all hotels were booked but this hidden gem had rooms. Great place with a very comfortable feel right in the heart of Philadelphia.Hurry and stay here before everyone finds out about it!! We felt very at home here and will be back soon.Genuine Expedia guest review
Response by Le Meridien Philadelphia Carl, Thank you for the 5 STAR review! We look forward to having you as our guest under more favorable weather conditions. I'm glad you enjoyed our great location and that we could provide you refuge from the storm. Looking forward to spring, Evan
Was a great stay at a great proce.Genuine Hotels.com guest review
Response by Le Meridien Philadelphia SC from DC, Thank you for the great FIVE STAR review! I'm delighted you enjoyed your stay and the value. Hope to serve you again, Evan
"Nice hotel and great location"
This was the nicest hotel I've stayed in. The room was awesome.Genuine Expedia guest review
Response by Le Meridien Philadelphia Thank you for sharing your feedback. We really appreciate the 5 STAR review and hope to serve you again. Regards, Evan
No coffee in the am Cheap furniture No sheets!Genuine Hotels.com guest review
Response by Le Meridien Philadelphia Anon Thank you for sharing your feedback. I apologize that you found your experience to be only 3 stars, as we always strive to deliver a 5 STAR experience. To that end, we recently added complimentary lobby coffee in the mornings in addition the complimentary coffee that has always been in the guest room. Our beds are made "European" style, using a duvet and cover instead of the traditional top sheet. The bed does have a bottom sheet. We would be happy to make the bed to your liking should you return to our hotel. I do hope you will visit us again. Thank you for your comments and your business. Safe travels, Evan
"Not as upscale as we thought"
Our car was scratched in the valet only parking, the room was incredibly small and cramped, and housekeeping had to be reminded to clean our room.Genuine Expedia guest review
Response by Le Meridien Philadelphia Thank you for your feedback. Please allow me to apologize that you felt the room was small and cramped. I am hopeful you filed a claim for the scratch on your car so we could take care of any responsibility we have. Regards, Evan
We stayed one night at Le Meridien and got a great last-minute deal. The location is perfect, right in the center of the city and the hotel was beautiful, very modern and comfortable. We enjoyed the stay a lot!Genuine Hotels.com guest review
Response by Le Meridien Philadelphia Lorena, Thank you for the FIVE STAR review! We appreciate your business and hope to serve you again!
"Good location for the Convention Center"
Nice hotel, but the staff seemed somewhat "indifferent" and were not all that helpful. Our room was smaller than was advertised on the Expedia site, and although I pointed that out to the front desk, they argued that I "got what I paid for." The restaurant was not good at all. The food was OK, but the service was terrible! I don't think I have ever […] been apologized to so many times by a restaurant staff! So many "I'm sorry" comments that I got sick of it! The hotel is nice and well appointed, but probably you could find a hotel just as nice for less money in the area. Read moreGenuine Expedia guest review
"Our first stay was wonderful."
All of the staff were friendly and extremely helpful. They upgraded our room when the double beds had sold out, as it was a very busy weekend in Philly. The room was comfortable, especially the soft cotton coverings. We could have used a few extra towels, but I'm sure they would have quickly brought them had we requested them. Room service was expedient […] and the food tasty. We were very impressed and will definitely stay here on our next trip to Philly. Read moreGenuine Hotels.com guest review
"Great place to stay!"
Clean, cool and friendly staff.Genuine Hotels.com guest review
We had a great experience during our stay at Le MeridienGenuine Expedia guest review
Response by Le Meridien Philadelphia Maria, Thank you for the 5 STAR review! Looking forward to serving you again! Safe travels, Evan
"Everything we were hoping for, and more"
Short, romantic stay. Comfortable. Close to everything in Philly. Friendly staff. Good room service. Lovely room. Not-so-lovely view of the convention center parking lot, but that's what the curtains are for. Public parking nearby underground (albeit tricky to get to). Hotel highly recommended.Genuine Expedia guest review
Response by Le Meridien Philadelphia Anon, The "highly recommended" comment says it all. I'm delighted you enjoyed your visit. Thank you for the "nod" on our location, friendly staff, good room service and a lovely room. Traveler Tips: We are fortunate to offer many different views: some urban #other buildings or parking lots# and some beautiful #like city hall or Love Park#. For those interested in the better views try to book the superior rooms. For those interested in value book the classic rooms. We hope to have you back in our hotel soon. Happy New Year, Evan
We took our two kids for a one night getaway to Philly and had a wonderful time. They loved the hotel and so did we. The location was terrific. We parked a block away in a garage ourselves. The room was beautiful and very clean. The only negative was that the air conditioner went off and on about every 5 minutes throughout the night. Not a big deal […] though. We will come back! Read moreGenuine Hotels.com guest review
"Great hotel with style"
only stayed here one night but was very impressed. The hotel is very chic and hip, and the location is great. room was a little small, but we were only here for 1 night. Highly recommend it.Genuine Hotels.com guest review
"First trip to Philly"
It was my wife's first time in Philly. We stayed for a long weekend. We loved the location and room. It overlooked the main square with seasonal Xmas markets and decorations. Very nice. The only drawback was the lack of a bathtub in the bathroom (shower only).Genuine Hotels.com guest review
Response by Le Meridien Philadelphia MTH, Thank you for the FIVE STAR review! I am delighted you enjoyed our room and the location of the hotel. Happy New Year! Evan Traveler Tip: We do offer bath tubs in our double bed rooms. Our king rooms feature showers.
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