"Unprofessional / Poor Service, Dirty Rooms"
Beware of this hotel!! Extremely rude and unprofessional staff, poor service and dirty rooms. Unless you are booking this hotel just for the nice pool, I do not recommend anyone stay here if you are looking for a 4/5 star hotel.Genuine Hotels.com guest review
Had a lovely experience at this resort. Upon our arrival, we were greeted with a complimentary drink and a warm welcome. The staff are friendly, the resort clean and tidy ad quiet. Highly recommend this place.Genuine Expedia guest review
"Beautiful room, beautiful people & the was amazing"
A lot of relaxing was done in the room and pool. We had a pool access room which was just awesome. The people are very friendly and the rooms are cleanGenuine Expedia guest review
"Love love loved it!"
My partner and I have just spent 2 weeks at this hotel and loved it! I will admit I wasn't as blown away by the rooms as I thought I would be but they are very comfortable and very clean and we became very at home here. The staff are all lovely, special mention to Suni and Sabi. The hotels location is great, right in the midst of restaurants and markets. […] The beach is a 10 minute walk, I got the shuttle the first time and then once I knew the way it was easy enough to walk. About 20 minutes to Patong Beach, 400 baht each way. Most of the taxi services stick to their prices so you won't get it much cheaper. Read moreGenuine Expedia guest review
We booked a pool access room for our honeymoon. The bed was huge. Was a pity we were missing the mosquito net covering over the bed for that little extra touch like was advertised. The towel and sheets had marks on them before we got there. The staff were extremely nice and friendly. The surrounds of the resort were extremely nice and very well maintained. […] It was more westernized then some other places and within walking distance to pretty much everything at Kata. Read moreGenuine Expedia guest review
Overall it's good. Very nice pool and breakfast. I also tried the massage in the hotel, awesome! However, the bedding is not comfortable to me, and on the last day, I saw a cockroach in the room!Genuine Expedia guest review
"Highly recommended for Couple or Honeymooners"
It has small lobby area with two staff around. They are not able to accommodate my early check-in request when I arrived at 10.30am and late check-out. When I returned at 1pm, the staff mentioned the room is not ready and I have to wait till 1.30pm. Not a very good start off but I enjoyed the stay there. Thou the resort is located upslope, this does […] not pose a problem at all. Buggy ride is always available. It takes about 10 min walk. The swimming pool is a plus point. I stayed at the pool view room and the bathroom is spacious for two. Highly recommended to all. I will return again. Thank you, Metadee. Read moreGenuine Expedia guest review
What a wonderful place to stay, from the madness of Kata to the tranquility of the Matadee Resort. The resort made our holiday, after shopping or sightseeing all day to come back to the welcoming smiles of the staff and jump into that amazing pool, it’s something we will never forget. Highly recommend.Genuine Expedia guest review
"Metadee Kata Beach"
Lovely place. Staff were very friendly and helpful. Great for kids. Great food and no surcharge on room service! Our second visit to MetadeeGenuine Expedia guest review
"two thumbs up"
Excellent villa with superb staff, everyone from front office, f&b, room services to driver staff are friendly and provide excellent service. Sebastian and his team were great, awesome bartender, Golf, makes awesome drinks too! I willl definitely come back again and it is my first choice when I am coming back to Phuket.Genuine Expedia guest review
Beautiful, well kept surroundings and our private pool villa was roomy and comfortable. The highest compliment however goes to the staff who were accommodating, warm and friendly at all times. The location is also excellent. Tucked away from the hussle-bussell but just a short stroll from restaurants and shopping or a 15 minute tuk tuk to Patong. Five […] stars for this resort. Highly recommended in particular for couples looking for a romantic getaway. Read moreGenuine Expedia guest review
Beautiful resort, short walk from the beach with many amenities close-by. Rooms are comfortable and clean. The staff are friendly and helpful. The swimming pool is amazing and pool access room is a great deal. Breakfast is good and there is enough variety to satisfy.Genuine Expedia guest review
"Great little resort - expensive onsite catering"
A really nice hotel. Pool, which runs right through the resort allowing a lap of at 150 metres, was awesome. Well placed for beach and amenities. Room was quite luxurious, with huge bed and mosquito net. Only let down by the exhorbitant food & beverage prices on site - a real shame, otherwise we would happily have lazed by the pool there all day most […] days. Example - 500baht ($25 NZ roughly) per person for a buffet breakfast that wasn't particularly flash, when you can walk 5 mins and have a full cooked bfast with coffee for 149baht. Midday snacks about twice the cost of any of the local restaurants. I dont mind paying a bit over the odds for the convenience of eating on site, but felt that this establishment really overdid the premium ...... Read moreGenuine Expedia guest review
"Thanks for the memories"
Our hotel experience was fantastic. The hotel rooms were lovely, well kept and clean. The resort pool and gardens were beautiful. They were very well maintained. The staff were fantastic. We especially enjoyed the bar and restaurant staff: Sebastian, Boy, Nick, Mee, Fah and Golf. The rock lobster was delicious as were the breakfasts and light lunch […] options. The buggy ride to the road was a bonus. There was much to see and do right on the doorstep without it being too busy or crazy. Read moreGenuine Expedia guest review
"location.amazing pool.great staff"
Close to kata beach you can walk or by the hourly shuttle.amazing resort all you can ask from a 5 star.the breakfeast is bad but everything else is good.would definitly recommendGenuine Hotels.com guest review
Excellent hotel and staff, with a beautiful backdrop of the hill and back of the big buddha. Shame was only the weatherGenuine Expedia guest review
We had a really enjoyable stay at metadee. The facilities were clean and the staff friendly. Breakfast was excellent. There was always a nice quiet part of the pool because of the size of it. Would highly recommend it to anyone especially honeymoon couples.Genuine Expedia guest review
"best hotel and pool in kata beach"
Hotel was excellent, we had the three access pool villa room and it had a comfortable king bed huge bathroom an outdoor shower and two way access directly into the pool. The buffet breakfast was great, huge selection of food to choose from and very fresh. Only negative we could find about the whole hotel was the bar was more expensive than most pubs […] at home,lower the prices a bit and more people will enjoy the bar. Overall its an awesome hotel with an awesome pool looking forward to staying there next year Read moreGenuine Expedia guest review
"Metadee - A safe bet for a great stay!"
We thoroughly enjoyed 1 week of our 3 week honeymoon at Metadee. Having stayed here for the first time last year, we chose to return for a part of our honeymoon as we knew that we could be confident of having a wonderful experience. After 2 weeks at the quiet Naiton beach in the north of Phuket, we came down to Kata for the shops, dining and to be […] close to all of the fun activities around Patong and over near Chalong and Phuket Town. Kata is a beautiful beach to retreat to after a day of activities, and has a higher standard of living than most other locations in Phuket. We splurged on a private pool villa and feel that it was very much worth it. The rooms, and particularly the separate bathroom, were quite large. As private pool villa patrons we were happily surprised that we received many items which to need to be specially requested for the other rooms, such as a dvd player and umbrellas. Yay! The hotel is clean, the gardens are well kept and the breakfast buffet is much anticipated each morning :) The only thing that kept me from giving Metadee 5 stars across the board was that their English still has a little way to go, and even if their staff aren't perfect, they really should have their printed information checked by a native English speaker. However this is only a very minor note as their smiles and earnest desire to help you in any way they can speaks well beyond any language barriers. Thailand is the land of smiles, and Metadee is no exception. Read moreGenuine Expedia guest review
"May not be beachfront but worth the stay"
I booked a pool access room, upon arrival I was upgraded to a villa. The villa was excellent. The room was very large and comfortable and bathroom was equally very large and very clean. The villa was secluded with 2 other villas and a small pool between the three villas. There were no other guets in the other villas so we had the whole space to ourselves. […] The restaurant served nice meals at reasonable prices. I also had a massage and spa treatment. The spa special was so good there was no need to go the the street massage places. The resort is set back from the main street, buggies will take you to the street and it's a short walk from the street to the beach 5min. Plenty of restaurant choices on the street. I've been to Thailand 6 times and stayed in a total of 11 hotels. This would be in the top 5. Read moreGenuine Expedia guest review
wow and wow, first time overs seas and what a place to start, everything was in walking dfistance and the peo-ple so friendlyGenuine Expedia guest review
"A relaxing holiday is guaranteed"
We thoroughly enjoyed our 10 day stay at Metadee Resort and Villas and we couldn't have wished for friendlier staff or a better location as we were looking for a quiet and relaxing place away from the busy main streets. We arrived at 10.00am and despite the check-in time being 2.00pm we were able to go to our room immediately after arrival. The pool […] is amazing and there are many quiet corners to just sit in the water and enjoy the beautiful plants and flowers surrounding it. It's definitely worth booking a room with direct pool access. We would recommend this resort to family & friends and we'd be very happy to stay at Metadee again. Read moreGenuine Expedia guest review
Fantastic hotel the pool access rooms are excellent as are all rooms. Rain shower was fab as was the large free standing bath. Now the pool absolutely fantstic can't say more than that.Very glad of the air con which was on consatntly due to the heat (around 34 degs) that was okay but the humidity was terrible be aware if you plan to go arounf May June […] the humidity didn't drop below 93% for the whole 10 days!!! Breakfast excellent everything you could want, happy hour great value 2-1 cocktails lovely.. Read moreGenuine Expedia guest review
We would recommend the Metadee Resort at Kata Beach to anyone! This was our third trip to Thailand and we were blown away by the quality of the resort and staff. We were upgraded for one night to a Private Pool Villa room which was out of this world. Our Pool Access room was just as delightful and private, with a king sized bed, deep bath tub and free […] wifi. The property is set back from the main road so it is quiet whilst close to the action. If you don't fancy the walk up or back from Kata Rd the guys are only too happy to transport you on one of their golf buggies and they also provide an hourly shuttle bus to and from Kata beach. The food at the restaurant (including breakfast) was of good quality and great care is taken in its preparation (all fruit and vegetables are washed in sanitised water). A trip to the spa is well worth a visit - the staff are very professional and the surroundings very peaceful. The guys at the pool side bar are lots of fun and make a mean smoothie if you're giving your liver a break from the alcohol. All prices listed at the restaurant, bar and spa include the service charge and VAT tax so there are no surprises when you get the bill. All in all we thoroughly enjoyed our stay and we are sure you will too whether you are going alone, with a group of friends, your partner or as a family - there is something for everyone - Enjoy :) Read moreGenuine Expedia guest review
This is the second time we have stayed at the Metadee and both times it was great. Perfect for a quiet holiday. Whilst they said they were full, you certainly feel there is plenty of space and rarely bump into other guests apart from around the pool or at breakfast. Facilities are on a smaller scale than the bigger hotels but are more than adequate. […] Perfect part of Phuket, with a little hussel and bussel but a lot quieter than the main town of Patong. Very picturesque. Staff very friendly. "Boy" (his name) in the restaurant remembered us from 2 1/2 years earlier! Read moreGenuine Expedia guest review
We had a villa , it was very private and quiet , heaps of room and really very beautiful. Plunge pool and the outside shower were used all the time and the inside bathroom with a rain shower was great .Genuine Expedia guest review
"Fantastic resort in a beautiful part of Phuket"
Fantastic resort in a lovely part of Phuket away from the hustle and bustle of Patong. Staff very friendly and helpful and make you feel very welcome. Fantastic pool with waterfalls and room access pool bar that serves great cocktails. Do yourself a favour and upgrade to the private pool villa for your own little piece of Phuket, absolutely loved it […] !! Read moreGenuine Expedia guest review
Good pool, ambience, room size. except wifi speed is slow and not useable on last 2 days of stay.Genuine Expedia guest review
"Absolutely loved the beautiful peaceful Metadee!!"
We stayed at Metadee for 10 nights during February for our honeymoon. Metadee is a beautiful peaceful paradise just off the main bustling street in Kata Beach. Right from the moment we arrived the staff amazed us by serving us a refreshing cold drink and upgraded our room to a private pool villa. The staff were all amazingly friendly and caring, they […] would do anything for you. The daily morning breakfast buffet was an amazing highlight. The resort is full of beautiful flowers and plants. After being on the busy street it's so nice to have the buggy service drive you into the quiet and peaceful Metadee resort where the only noise you hear is birds, workers sweeping the paths or water running. We would highly recommend Metadee to everyone! We were sad to say goodbye to all the staff especially Boy and Mos who served us breakfast every morning. As we left Metadee to return to the airport at 5am the staff packed us a breakfast box for us to eat in the taxi - so thoughtful right until the very end!! Thank you Metadee for an amazing honeymoon!! We will never forget our time at your resort!! Read moreGenuine Expedia guest review
Cannot fault this hotel at all, the pool is amazing and as it is a small resort the pool area never was busy so we didn't have to fight for a sunbed. Hotel is right in the centre of kata beach so plenty to do and a 5 minute walk to the beach.Genuine Expedia guest review
"best hotel in kata"
this was our second stay here and would definately go back again, the staff are so friendly and helpful, the rooms are immaculate and being a smaller resort your not over crowded and fighting for a table at breakfast or a space in the pool, the villa pool access are the best rooms, walk straight out of your room at any time day or night into the winding […] pool for a cool refreshing swim . the beach is a 5 minute walk and plenty of restaurants and shopping is just around the corner. Read moreGenuine Expedia guest review
We had a wonderful stay at the Metadee! We had no complaints for our 5 night stay. We stayed in a pool access villa and it was amazing. The beds were comfy, the villa was massive and very clean. Breakfast was great with a large selection of everything you would need for breakfast. Staff were very friendly and helpful. Beach is a close walk and location […] of hotel is great, near shopa and restaraunts. We would stay here again. Read moreGenuine Hotels.com guest review
"Great service, great staff, great holiday!"
We had a pool access villa, and I'm glad we spent the little extra getting this room. Got a great rate off Expedia. Booked well in advance to get the rate we did. Room was absolutely fantastic. Cannot speak highly enough of the staff. Polite, courteous, helpful and friendly at all times. Hotel is in a great location to experience Phuket, without the […] sleaziness of somewhere like Patong. Very private, compared to other resorts we passed in the main street. You can get away from the incessant noise and hectic activity, or you can take a very short walk to join in. Hotel is very well presented and maintained. Pool, grounds and breakfast are amazing. We attended a wedding at a nearby massive beachside resort, and whilst it too had fantastic grounds and impressive public areas, the accommodation we saw looked a little tired. Glad we chose Metadee for our stay. Would definitely stay again if we are in Phuket. Read moreGenuine Expedia guest review
"Superb comfortable, caring hotel"
Although this is not a "Beach Hotel" it is superb because of the warm friendliness of its wait staff . . . . it was only after a day or two we were known by our names, and every day were warmly greeted . . . . . I would stay there again without hesitationGenuine Expedia guest review
"Fantastic holiday at the Metadee Resort !"
Fantastic holiday experience from start to finish.. All staff were so kind and friendly always there to help but not overbearing. They had good English aswell as a good sense of humor! The breakfast was varied catering for everyone, with a chef making your choice of eggs. We ate in the restaurant which was delicious more pricy than in town but to be […] expected. Cocktails at the bar were great, take advantage of Happy Hour- half price! The whole resort was immaculate. The pool was Simply amazing. The location is perfect hills in background, quiet and secluded yet only a few minutes walk into town. There is always a Metadee staff member to drive you up the drive but come on it is only a few minutes walk. The beach is a 10 minute walk . The Metadee celebrated Chinese New Year while we were there. So much effort and attention to detail was put in by staff. It was a fantastic night with a huge Chinese feast, dragon dancing and entertainment. Overall the staff couldn't be more helpful. Our return flight home was at 11 pm and we had to check out by 12 noon, so we left our luggage with reception, spent the day at the beach and returned to the Metadee late afternoon. There is a room especially for guests with showers, toilets, lounge, TV and computer suite to use once checked out - What a great idea ! Would definitely reccommend to anyone looking for a relaxing indulgent holiday. Loved the Metadee and loved Kata! Read moreGenuine Expedia guest review
"Private Pool Villa Stay"
This hotel was fantastic, we stayed in a private pool villa. The room was stunning, with a private pool, huge bathroom, day bed, king bed, out door setting, out door shower and more! It was a great surprise when we arrived and saw all that we had to use :) The hotel pool was fantastic too, clean and refreshing. The daily restaurant breakfasts were […] great, large variety and very tasty. I would reccomed this hotel to my friends. Read moreGenuine Expedia guest review
"Beautifull gardens and pool"
We loved this hotel, It has the most amazhing pool i have ever seen! Staff is very friendly and always smiling! Breakfast was very good, lots of to choose from. We didnt eat dinner at the hotel as it was bit overprice and there r lost of other restauranst on a main road. Room was lovely! The location is good,its not far from the beach about 10 mins […] walk, lots of shops and restaurants around! The spa in a hotel is much more expensive and we went to one just at the end of the road and its a lovely one, recommned that one. The only bad think about the hotel was that when we arrived late at night they overbooked the hotel and they had to transfer us to other one for one night! They were very appologetic and they gave us a vouchers for dinner and also free transfer to airport! At the end of our stay we saw that we were not the only one! So they shoul sort out this overbooking for once! We would definitelly come back! If u booking i would recommand pay a bit extra for pool access, we didnt have one and regreted it! Read moreGenuine Hotels.com guest review
"Go visit you won't be disappointed!"
Did not want to go home! The staff were so courteous, friendly,professional and helpful. Nothing is too much trouble for these people. The setting is glorious we stayed in a Deluxe pool access room we thoroughly loved it. Upgraded the first night what a treat! We recommend this hotel to everyone. So peaceful and relaxing! Well done everyone at Metadee!!! […] We will be back !!!? Read moreGenuine Expedia guest review
"Outstanding Resort close to shops and beach"
Well what can I say other than what a great resort! We have stayed at a lot of resorts in Phuket, Bali and Fiji over the years and this is now voted by us as the number 1 resort we have ever stayed in. I had read like most people, the reviews for this hotel and some were not nice about this hotel and some where even saying don't go to this hotel. I […] am now perplex that they could write about this hotel with any negativity at all. From the time we arrived and checked in to our room all went well. The room was a pool view room with 2 double beds joined as one! it was a really big bed!!! very very comfortable. The room has a rain shower which was just the best shower ( never wanted to get out of it). Each room has a fridge and a safe. The air conditioning works a treat. The WI-FI internet works best if you use the desk near the window. The staff were so friendly and after they get to know you they become quite cheeky and witty. In the Kitchen you will run in to 2 of those in Boy (yes boy) and Sebastian his boss. Both very funny and good at their job. In the bar is Golf and if you look hard at their names in the breakfast area you will meet 2 cooks named Poo and Chit, I kid you not. The main thing that makes this hotel a winner for us was the great pool. Its a pool plus a long swimming canal which allows you to stroll up the canal to a small waterfall (great for your back) and a jet spa you can use outside of the villas along the way. The beach is close by and so too shopping. Read moreGenuine Expedia guest review
"A wonderful place to holiday"
We read reviews and went in with an open mind. Had the best time possible. Staff so friendly, facilities wonderful and food superb. Will definitely recommend and go back . Thank you so much Metadee and your staff!!Genuine Expedia guest review
When we arrived we were told they did not have our room vacant and they would upgrade us to better room for one night, my partner told them that we had traveled from Kanchanabury to Bangkok and then flown to Phuket and then to Kata all in one day and once she unpacked she was not moving ( we were there 5 nights ) they referred us to the manager who […] was not there.Next morning they said our room would not be ready untill 3pm would we like to leave our bags with them as we were to vacate the upgrade, we asked for the manager who believe it not not was in a meeting(,this must be a global stunt) as we booked the room in August we said this is your problem not ours and ignored them for the rest of our stay and stayed in the upgrade.Other than that the Hotel is great and the staff very friendly. Read moreGenuine Expedia guest review
We arrived and got free upgrade to private pool villa.had a wonderful experience from staff service to hotel amenities and closeness to the beach. Excellent overall experience. Food at Hotel was also excellent and good value for money. Would definately recommend this hotel to all types of couples, families or individuals looking for first class stay […] in kata. We will definately be back. Read moreGenuine Expedia guest review
"New Years Eve Dudd!"
The hotel is great for one who wants to be away from the busy streets and the service is reasonably good. Most of the hotel was well kept but if your one like myself who likes to keep fit the gym is very out dated but they do have a great size pool for swimming laps. The only real disappointment was the New Years Eve event that they held and I felt […] was overcharged at $176 AU per person. They advertised it like they were having professional singers, dancers and kick boxers only to find that most of the performers were the general staff. They also advertised 50% off drinks but the way it worked was you buy two drinks and you get one free. This was a real let down as we could have gone elsewhere and watched a real performance for nothing and paid a lot less. Definitely don't recommend spending New Years Eve at the resort. Read moreGenuine Expedia guest review
"A little oasis"
A fantastic hotel in a great location. Very pleased with our pool access villa - lots of space to spread out, and fabulous being able to access the huge winding pool right from your villa. It also has a cute small seat with a jacuzzi function. Staff at the hotel are super friendly and cannot do enough for you. The staff on reception do need to brush […] up a little on customer service/english - but hey, you only see them twice all holiday - they get there eventually. Taxi transfer service to & from the airport is well worth the money - safe vehicles, safe drivers and air conditioned. Thai food in the hotel is great. Only negative for us - the gym equipment requires updating and the aircon in the room is not effective. Location is great - there is a long driveway to the hotel, which is accessed either by a short walk or a buggy drive. Not sure why people have stated this is a dirty driveway, far from it - it is lined with chalet style properties from another hotel, that are fronted with lots of potted plants. Well done Metadee - you delivered! Read moreGenuine Expedia guest review
"Great place to stay in Kata"
Terrific resort and a wonderful serviceGenuine Hotels.com guest review
"Really lovely staff and great location"
Reallt enjoyed it - only downside was our deluxe pool access room smelt a bit of damp because next to pool but we bought incense and that problem was solcved! Lovely friendly staff and beautiful pool.Genuine Hotels.com guest review
Best pool I've ever seen at a resort, breakfast is ok has all the basics you need, bacon eggs, pastries, cereal, juice. We got upgraded to Pool Access room which I highly recommend spending extra for. Only let down was they pushed two king single beds together to make a king size bed and it was a let down having a gap in the middle. Room also smelt […] a bit musty. Overall recommend, enjoyed our stay. Plenty to do in the Kata area without having the masses in Patong Beach. Only 400baht ($12-$13) to get to Patong Beach if you want to go there, and 800-1000 baht ($25-$30AUD) to/from the airport which was approx 1 hr taxi ride. Read moreGenuine Expedia guest review
Great place to stay was our first time in Phuket and this resort was perfect for it. The place in a whole is quite small but that's what makes it nice, not to many people. The pool is amazing and the staff are all lovely. The restaurant is a bit overpriced but the food is all of a very high standard sp worth it. Would defiantly come back!Genuine Expedia guest review
"Great resort, would definitely return"
We stayed for 10 days in a pool access room. It was great bein able to jump in the pool directly from our room! There was nothing to complain about the resort. The staff were friendly and helpful, the restaurant for breakfast was fairly standard (good choices, large variety) for a Thailand resort (we didn't eat there other than at breakfast), the pool […] was great - clean, not crowded and felt private despite the pool access rooms. We used the spa twice which was also great and not too expensive (more than outside the resort though). There is also buggy transport available to the end of the driveway but it seems somewhat unnecessary as it is not a long walk (200-300m) but a nice option if you're feeling lazy! The hotel is in a great position in central Kata but far enough off the road to feel like you're secluded and put of town. Walking distance to countless restaurants, bars and the beach. We also had free wifi within the resort which was nice. We would go back again but maybe upgrade and stay in a pool access villa or private pool villa for something a bit more special. The resort is smaller than most of the others in the area which is nice as there aren't too many people around and it seems more private and secluded than other resorts we har stayed in in Thailand. Read moreGenuine Expedia guest review
Just returned from 9 nights at the Metadee. Fantastic resort. Staff are all so happy to help in any way. The restaurant staff, the bar staff, the reception and the spa massage ladies and the cleaners and gardeners not forgetting the men who drive the buggies to the end of the driveway, they all greet you with a smile and do an outstanding job. We also […] highly recommend using the Metadee taxi drivers. We always felt safe in their hands and most of the time they would wait for us while we did our sightseeing. The resort is absolutely beautiful.The pool and the gardens are immaculate. While we were there we attended the celebration of the Lay Krathong Festival. The resort was so well decorated with lights and flowers. They had a lovely buffet dinner and entertainment. We had such a great night. We needed a late check out because we had a late flight. We were so well accommodated even thought they were fully booked we were given the use of the new living room with showers toilets and lounges to wait in. The only shame is that our holiday is over. Read moreGenuine Expedia guest review
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