Did have problems with wifi. Not enough power for so many users. If you could add some protein to breakfast that would be nice. People who are Diabtic and need to have protein more so than all the carbs you had there. Other wise it was a very nice place to stay at. Thank You Very MuchGenuine Hotels.com guest review
Fantastic, clean rooms with kind service!Genuine Hotels.com guest review
Nice clean, quiet room.Genuine Hotels.com guest review
"Nice with unpleasant staff...."
Checking in Queenie the receptionist was not very pleasant. The owner in the mornings is always on his cell phone while you wait for him. Breakfast area is not kept up during the morning. It is new and quite clean but could be even better! I would recommend it to anyone, but the management and staff are not up to par.Genuine Expedia guest review
I liked this hotel, everything was new and clean. Comfortable stay. Only complaints would be the AC in the room turned on and off whenever it wanted too regardless of temp setting and the breakfast was very weak, but he coffee was actually pretty good.Genuine Hotels.com guest review
"Great Room...snotty desk clerk"
We were in the area to visit our daughter who is in the military. Upon (10 PM) check in we were greeted by a snotty desk clerk who apparently was annoyed by our arrival during her smoke break. She was standing outside smoking and talking on her cell phone instead of minding the front desk. During the check-in we were given very short answers to our […] questions about the hotel and then she gave us a lecture about this being a non-smoking hotel informing us that we would be fined $500 if caught smoking on the premises. I tried to explain we picked this hotel because it was non-smoking but she just talked over me. The next morning there was a male desk clerk who appeared to be from the country of India. He spent his time talking in his native tongue on his cell phone instead of greeting guest as they came down. Very rude and unprofessional. People waiting at the desk had to listen to him have a cell phone conversation instead getting the attention they should have received. Breakfast was a 1 star...waffles, cold cereal, cinnamon rolls in plastic wrap, juice and coffee. No eggs (not even boiled) no bacon or sausage, no biscuits and gravy. I gave this hotel a 3 solely on the quality and cleanliness room...everything else fell below other hotels we have stayed at in the area. Read moreGenuine Hotels.com guest review
For the price was good value, room was fine, my only issue was the beds are not too comfortable.Genuine Expedia guest review
"Easy access and lots of supporting businesses near"
The hotel is very reasonably priced. Got a little noisy from 9:30 to 10 PM, but settled down ofter that. Restaurants and a Mall nearby.Genuine Expedia guest review
This was much nicer than the Hilton we stayed in the next night in Austin. I loved the price and the closeness to food and nice hospitals.Genuine Hotels.com guest review
Easy check in, even though I was put on the third floor, having an elevator made that a non-factor. The beds were firm but comfortable, by the second night i was used to them and slept very well. What really threw me off was walking in and seeing a giant lcd tv, also having a mini fidge and microwave was good. The bathroom was very nice with granite […] shower surround and sink counter. Having stayed in alot of different hotels for the same price, I feel as if I underpaid to stay here. Read moreGenuine Expedia guest review
"Great place to stay"
Hotel was clean, staff was great on directions for my meeting. Hotel was by freeway but could not hear any noises, would stay again.Genuine Expedia guest review
"Great accessibility to stores and shops."
I truly enjoyed my stay. Just one incident of our room being cleaned very late in the day.Genuine Hotels.com guest review
"Harker Heights Hotel"
Great rates available at the time we traveled through Expedia.Genuine Expedia guest review
"Great hotel for the price."
Our stay was great. The only complaint I had was something in bathroom had a sour smell. I believe it was the shower curtain. Other than that the room was clean, the carpet didn't have any stains, we had plenty of towels etc. The continental breakfast looked good but we didn't eat. I would definitely stay here again when we are in the area.Genuine Hotels.com guest review
It was ok but could be cleaner.Genuine Hotels.com guest review
someone did mention this is a fairly new hotel, but in the room we were in, the toilet was loose, not setting level on the floor. also, the curtains were another concern because the air conditioning blew right on them, we had to prop something to hold back the curtains. the hairdryer had hair on it. so with that i was not impressed, sorry.Genuine Hotels.com guest review
"Quiet and New"
I come to this hotel often its quiet and just opened a year or so ago. The staff is friendly and the rooms are clean.Genuine Hotels.com guest review
"Great price for the quality"
My only complaint was that my bath mat was very damp (almost wet)leaving me not to know if it was not dry from the laundry or if it had already been used. I chose to put it aside and use a towel as a bath mat. Otherwise the facility and service was excellent.Genuine Hotels.com guest review
I was pleasantly surprised by the quality of the entire hotel. Continental breakfast was not great, but free.Genuine Hotels.com guest review
"staying one day vs two"
hotel staff did not read or ignored my request for extra towels since we work out and take several showers a day vs one, and did not change bed linens or bring fresh towels as of 2pm the second day of our stay and had to go down to the desk to get them. Staying two days does not release them from changing the linens and replacing the used towels. Would […] give them another chance in the future probably. Read moreGenuine Expedia guest review
Stayed 3 nights. Upon check in room a/c off. Curtains open. Room extremly hot. Took 3 hours to cool down. Elevator was out 2 of 3 night stay. Room was nice and clean. Bed comfortable. Room was good for the price booked.Genuine Hotels.com guest review
"Harker Heights, TX - Super 8"
Excellent hotel in excellent condition. Breakfast is small, but fresh, well done, and adequate. Overall cleanliness is a strong point. The hotel is also close to businesses and restaurants in the Killeen/Harker Heights area. One small flaw ... on occasion, a wall phone must be used to reach front-desk personnel that are performing duties elsewhere in […] the hotel. Read moreGenuine Hotels.com guest review
"Low cost and clean hotel."
The hotel was clean and very accommodating. The price was great! Lots of restaurants and shopping closeby. The staff was very friendly.Genuine Expedia guest review
"Near Ft. Hood."
WiFi was not working during the 3 day stay. But the staff was great. Rooms were clean. Convenient to many places in the area.Genuine Hotels.com guest review
Room was quiet and neat. Nice having a frig and microwave in room. Would stay there again.Genuine Hotels.com guest review
"Very comfortable stay"
I had a 5-night stay and it was great. The room was very clean, the bed was very comfortable and the hotel looked very well maintained. The staff was very friendly and helpful. I did not eat the continental breakfast that was offered due to my own busyness but it looked very good. Wi-Fi had issues on the third floor but they solved the problem easily […] by providing me with an ethernet cable. Will definitely stay here again next time I am in the area and would recommend to anyone, especially for the price. Read moreGenuine Hotels.com guest review
I think the staff is GREAT !!!! i forgot my pillow & they actually mailed it back to me i thought that was awsome.Genuine Hotels.com guest review
Some what disappointed with this stay. Even though the hotel was fairly new, it seemed a little run down. There were no towels in the Room when I arrived and had to wait until the staff finished washing some before I could get them. The cleanness of the room was not the greatest, the bathroom was not cleaned very well.Genuine Hotels.com guest review
"Perfect location for our trip."
We will be back every year at the same time.Genuine Hotels.com guest review
"Fort Hood Visit"
My wife and I drove down from Minnesota to visit our son, who is stationed at Fort Hood, his wife and his three kids. Doing our research on hotels in the area, we stumbled across this hotel and read numerous positive reviews. I would add my own thumbs-up on the Super 8 in Harker Heights. I gave it 5 stars across the board. One suggestion from a coffee […] lover... they have a coffee maker in the room and in the breakfast room. I drank it but next time, I will drive around the corner and get it at McDonald's. It's a small thing... Great room at a great price! Read moreGenuine Hotels.com guest review
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