"Its OK for a stop but thats it."
Our shower was not clean and that was gross. There was hair and dirt in the shower. It is a basic and I mean basic hotel. Very few extras. No refrigerator, or soap. We were just stopping going elsewhere so I did not care very much but I would not recommend it.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Dear ZenQi, Thank you for the 3 stars, it is not the best rating and I understand and apologize that your experience was not what you expected. If you ever have any problems please let the desk clerks know so that we are able to take care of the situation. We would hope that everyone would recommend us and will continue to train our staff for the excellence service that everyone deserves. Thank you, Julie Feliciano
"Perfect for the price"
Clean and very convenient.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Dear Guest, Thank you for you review, we would like our guest's to be completely satisfied with theirjf stay and are pleased we accomplished that for you. Please come back and visit again. Thank you, Team Microtel
After a rude greeting from front desk staff, I was given keys to a room that had not been cleaned in DAYS. After bringing the matter to the front desk staffer's attention, I was not given an apology. Instead, the front desk staffer stated that it was not his fault and that housekeeping indicated that the room was clean. The room I was eventually placed […] in was "cleaned", but the sheets should have been thrown out. There was a hole in the sheet where there was an attempt to launder a blood and/ or other bodily fluid stain gross!!!! Read moreGenuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Dear Guest, I apologize for you most recent stay at our hotel. I will look into this to find out what happened. Our staff takes great pride in all that we do and would never want out guests to feel any other way than the most important person in our hotel. I will also look into housekeeping and I thank you for your review. Kind Regards, Julie Feliciano, General Manager
Hotel affordable for 1 night just to sleep and move on. Beds are not very comfortable. The walls are very thin and noise can be heard thru walls. we could hear neighbors tv word for word. If just staying 1 night ok. If planning more that that might want to consider different hotel. Staff very friendly and helpful.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Dear Jamie, Thank you posting this review and I am happy that you found our staff to be friendly and the beds comfortable. I apologize that the walls are not soundproof, but if you are going to stay longer we could always move you to a room that is away from the crowd and give you that peace and quiet everyone is looking for. Thank you again, Julie
First the good: * recently remodeled and now 100% smoke free * the front desk receptionist was terribly nice and cheerful * the sheets were lovely, very soft The not great: * $109 for the night, so while I don't consider this a luxury or even hotel, I would consider it middle of the road and not budget * my room was very small, like European hotel […] small: room for the bed and barely any space to collect your thoughts * I couldn't get the free wifi to work at all * the bathroom had a couple of hairs around the sink * the walls are PAPER THIN, my room was just outside the elevator and ice machine. This was used by at least one family several times, after 11 * At around 3am I was woken up by someone trying to use a key card to enter my room. I had the deadbolt and pull over latch locked, so I felt safe but still. * I skipped breakfast when I saw who I thought was a guest (dressed in an oversized, stretched out T-shirt that looked like it had been worn for days) spit into a lobby garbage can, he was in line for breakfast when he started complaining to the receptionist about working hungry. He then went rifling through the storage areas to re supply the syrup. Gross man worked there and probably touched my food. At least I don't that happen at fast food places. To remind, he spit into the garbage in the lobby, not into a tissue, not in the bathroom. Read moreGenuine Hotels.com guest review
"Good Interstate stop"
Clean, quiet, easy to access from I81. Breakfast was a good start for the day. Would reccomend for a traveler as a good stopping point.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Dear Robert, Thank you for your review, We like being tucked away from the noise off a highway. I am glad you enjoyed your stay and would love for you to visit us again. Soncerely, Julie Feliciano, General Manager
"Excellent Stay, Services and Rates"
We stayed four nights, end of July and beginning of August 2014. We were two parent and two teenage children. Took one room with two queen beds and the beds were real queen beds. Hotel staff were very pleasant, supportive and customer service oriented. All other staff had a very positive attitude and demeanor. Breakfast was good. Hotel was clean. Parking […] was good and safe. Walking distance to gas station and snack shop and mini market. Accessible to highway, shopping centers, pizza places, etc. Swimming pool was fun for our children. Overall: really good deal for the rates. Very highly recommended. Enola/Harrisburg area offers a lot. Close to Hershey, Gettysburg and Lancaster. Lovely stay!! Read moreGenuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Dear guest, Thank you so much for posting such a positive review. We value you as a loyal customer and invite you to stay with us anytime. I am excited and glad to hear that everything worked out for you and your family. Take care, Julie Feliciano Gerneral Man
Great hotel and excellence service. Just need to provide a more varied breakfast. Every day was the same. But the rest, was perfect! Will come back again ;)Genuine Hotels.com guest review
"Nice for the price in the area"
Room was clean minus light dusting needed. There was a room mix up which resulted a delay in getting a clean room. Overall room was great compared to other room rates in the Harrisburg and Enola area. The staff was very friendly too!Genuine Expedia guest review
Overall our stay was nice. Could tell that updates have been done. Fitness room not in service as waiting for renovation. Room pretty clean but needed vacuumed better-corners dusty. No coffee maker, microwave or fridge in room, was told that they are to be installed in future. Computer system was down so had to delay check in.Genuine Hotels.com guest review
"Convenient, clean, great management"
I've never stayed in a Microtel before, but we were making a quick stop in Hershey and we were having a difficult time finding a hotel with two rooms available for the weekend we needed. So we went out on a limb and I'm glad we did! This hotel is as nice as any hotel I've paid 3x as much for! The rooms are clean, the bedding is very comfortable, and […] the hotel itself was very quiet. Conveniently located right off the highway, and the manager is very nice! Breakfast is lackluster, but it is free, so I guess you can't complain too much. Overall, I'd recommend this hotel to anyone, anytime. Very nice place to rest your head at night! Read moreGenuine Hotels.com guest review
"Great value and location"
Large room and very comfortable. Breakfast was not the best but the room and rate were great.Genuine Hotels.com guest review
Great room for the price. Helpful and friendly staff, clean, modern facility and room. Close to the interstate with many great places to eat a couple of miles away.I wouldn't hestitate to stay there again.Genuine Hotels.com guest review
"nice hotel near freeway"
Well maintained hotel close to freeway. Clean rooms and bed. Hotel is near OK neighborhood. Good place to crash before going to Hershey chocolate factory.Genuine Hotels.com guest review
"Nice hotel, half way point of vacation"
Wonderful staff, modern facilities, comfortable beds. We enjoyed our stay.Genuine Expedia guest review
Everyone was very nice and helpful.Genuine Hotels.com guest review
The carpet in the room was heavily stained and the drain in the tub was very slow, so water built up in tub when you showered.Genuine Hotels.com guest review
No ESPN? Are you kidding me?Genuine Hotels.com guest review
Great except the rugs were stained and the location was a little far from the Carlisle fairgrounds. Also the receipt i got was for much less money that I paid to Hotels.comGenuine Hotels.com guest review
The hotel was very much out of the way of anything. The pool was very small. The carpet in our room was stained and there were marks on the walls (dead bugs possibly?). I would not stay here again nor would I recommend it to anyone.Genuine Hotels.com guest review
"A good place for an overnight stay"
Convenient to the freeway, reasonably priced, quiet and comfortable - just the right place to flop for the night.Genuine Hotels.com guest review
We decided to head to Hershey, PA for our vaycay but we didn't wanna stay close bc of the price in hotels. So, we found this hotel for such a reasonable price! The staff was amazing! Especially Theresa, who ran the front desk! Everything was nice and clean. I would recommend this hotel to anyone!Genuine Expedia guest review
"Nice hotel, great price."
Breakfast was good, day staff was awesome, they tried to accommodate you!Genuine Expedia guest review
"Not the worst stay ive had, but wasnt great either"
The condition of the room was terrible. The walls were dirty, someone had tried to touch them up with a different color paint, the AC sucked, the phone didnt work in the room, the carpet was borderline clean. It was an old property that was renovated, but not done well.Genuine Expedia guest review
The room and hotel have been nicely remodeled. The continental breakfast tasted good. Above all else, I feel like for the money it was an excellent value.Genuine Hotels.com guest review
Nice hotel; however, the TV remote did not work and was not fixed. The free breakfast is the worst I have ever experienced. poor variety and poor quality of food.Genuine Hotels.com guest review
"Nice, Comfortable stay"
Nice facilities, clean room, very clean bathroom. Only mild gripe was that the breakfast didn't have a wide range of choices, but was certainly adequate. I would happily stay here again.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Thank you for posting a great comment about our hotel and the cleanliness of it. I will look into the breakfast and see if I can add and make some more selections to allow for more variety. We look forward to seeing you again in the future. Team Microtel
Comfortable & clean. Wish they would've had a mini fridge in the room.Genuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Hi Kristen, Thank you for your review and ranking you gave us. We are actually under new Ownership and mini fridge's is something we are discussing, so hopefully the next time around we will have them in your room. Thanks again, Team Microtel
Went during the recent college visit and booked ahead, showed up and the poor girl who was there just came on duty and did all the paperwork etc then realized we didn't have a room. Eventually after quite a period of time we did get one but it was late at night and based on this experience I won't be going back.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg I do apologize that it took so long for you to check in, I believe our front desk agent has had plenty of check in experience now and would love for you to come back so that she can show you she has it under control now. Thank you again for your post and hopefully you will give us another chance.
"Brokedown, needed a place to stay."
We broke down on I-81 and pulled off and happened to be close to the Microtel. We booked the room and were very pleased with the service. They lady at the front went out of her way to make sure we were comfortable and had everything we need. She even offered my kids some fruit. Very pleased and would recommend this hotel to anyone. THANK YOU SO MUCH […] for your hospitality. Read moreGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Hi Tim, We hope that you were able to get your vehicle up and running again and that you were made it home safe and sound. Thank you for taking the time out and posting such a great review and it is our please to provide you with our home hospitality. Thanks again, Team Microtel.
"Rough start but great finish"
I needed a room for under $100 for the Carlisle Car Show and this was 20 minutes away on I-81 and looked nice. I was not disappointed in the hotel because it was very new and clean. My first night I ended up in a handicapped single with no hot water in the morning. The next two nights they put me in a suite with a wet bar, hot water and cut the room […] rate even further. The service was great and they offered to follow me up to the room because the key cards were not always working. Bed was comfy but the towels were not soft. I would stay there again because of the price and the overall condition of the facility and rooms. Read moreGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Mr. Paul, Thank you for taking the time to write this review. I am glad that we were able to switch your room to the right one and apologize for the keys not working. Our maintenance department is taking care of that. I will also look into softer towels and will have that taken care of on your next visit. We appreciate you staying with us and will see you soon! Thank you, Team Microtel
"Clean and friendly staff"
The hotel was very clean and the staff was very polite. The only complaint was that the beds were not very comfortable. I tossed and turned throughout the night.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Hi Brett, Thank you for your review. I apologize you did not get a good night sleep. When you stay with us in the future, let us know about this and we have all your information and can assure you, you will not get the same room. Thanks again. Team Microtel
"Great price great room."
We stayed 2 nights and the hotel looked exactly like the photos online. The room was clean and comfortable and the staff was very friendly. No complaints we will be staying there again on our next trip.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Dear Anngelica, We appreciate your positive review and so happy that your enjoyed your stay. We look forward to seeing you on your next visit. Thanks again, Team Microtel
"Very nice, low-cost place to stay"
Due to a relocation issue, had to spend 5 unexpected days there. About the only criticism I had was the ice machine was temporarily out of service on my floor (fixed by day 3), and the free breakfast was slightly less appealing that typical complimentary breakfasts - fruit, toast/bagels, coffee, cereal, danish, do-it-yourself waffle station (from batter), […] but no eggs or meats. The walls are also a little thin in my opinion, but luckily I sleep very well just the same. Great pillows! Read moreGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Hi Mike, We hope everything went well with the relocation situation. I am sorry that the ice machine was out of order but happy to hear it was taken care of before your departed. Our team is working very hard on our breakfast and are in great hands with our NEW Management Company. We made some changes already and will be making more as we become more acclimated with our guest's needs and suggestions. Please stop in anytime and let us know how you are doing and take a peek at the new breakfast line-up. Thanks again, Team Microtel
"Luxury for Value!"
I don't know if the rooms have recently been remodeled but I was incredibly surprised by how well kept this hotel was for the price. I've stayed in rooms that were 3 times as expensive and not as nice. You will never get a better value for the cost at this place.Genuine Hotels.com guest review
The price was right stayed 9 days would of been nice to have a coffee maker and microwave in the room, the hotel I stayed at last year did but it was already booked Overall I give it a 7 to 8Genuine Hotels.com guest review
"Very nice and clean also the staff were friendly."
We had a smoking room which I thought it would smell like an ashtray but it didn't smell at all. Very clean and with a decent price, will definitely stay there again.Genuine Expedia guest review
Bathroom and carpet were clean however, bedding was nasty. Hair and stains all over the sheets and comforter. Listed a vending machine on third floor where our room was located but it was only on the first floor.Genuine Hotels.com guest review
This hotel was really clean and well kept, hotel staff was very nice, however when we were checking in, they had problems with the expedia reservations and had to call tech support, which took forever! Front dest was very nice. The breakfast could have had more of a selection, but the hotel was pretty much empty so I guess they didn't want too much […] food out. It is located right off the exit and easy to find. Paying 75 bucks for a night isn't bad for what you get there. If I paid anymore than that, I would have been very disappointed. Read moreGenuine Expedia guest review
"Great place to stop on a roadtrip."
Stayed here on a trip down the east coast. Got the suite to treat myself. Well worth itGenuine Hotels.com guest review
I thought the customer service was great, and helpful. However, when we went to the room, the room was horrible. There were spider webs, mud on the bed skirts, the desk chair had old food stuck on it. My mother wore her clean, white socks to walk into the bathroom and they were brown by the time she made her way back to the bed. Just horrible!Genuine Hotels.com guest review
"Great place to stay on an overnight"
We typically stay near Harrisburg on our trips home from Florida. This Microtel will be our destination of choice. The room was a good size, clean, and quiet. No complaints or concerns whatsoever. The only drawback is the selection of restaurants nearby, there was nothing special near by.Genuine Hotels.com guest review
The hotel was clean. The room was very small, no fridge, microwave, or coffee pot. The shower/tub did not hold water. The staff were hard to understand. Continental breakfast was very generic! Would not stay again.Genuine Expedia guest review
Lots of towels etc. Will return againGenuine Hotels.com guest review
"Great, quick stay."
Easy in and out. Clean rooms and friendly service.Genuine Hotels.com guest review
Room was great.....No problems.....Clean and warm.Genuine Hotels.com guest review
Breakfast left much to be desired but going out is no big deal.Genuine Hotels.com guest review
"You get what you pay for"
Stains on most towels, and bedsheets had large stains and hair all over. Requested a fridge but never received one. Had to ring bell at front desk each time to get someone to emerge several minutes later. One time I rang the bell and no one was around at all. My room and the rooms around it had the non-smoking sign on them, but there was a strong smoke […] odor in the hall that later leaked into my room. The design of the rooms and hotel is modern and the price was inexpensive, so I can't give them too low of a rating. But I definitely will pay a little more somewhere else for a stress-free (and stain-free) stay. Read moreGenuine Hotels.com guest review
"It was an Okay hotel for the price."
There was a strange odor in the 3rd floor hallway. There was a spill on the floor in the lobby that was sticky on our feet when we checked in and still there the next morning when we checked out. The lobby bathroom was not swept or cleaned during our stay. Our room was clean and the queen beds were comfortable. We had no toiletries but they gave me […] plenty when I asked at the front desk. The staff was friendly but the overall vibe of the hotel was mediocre. It was what I would expect for the price, no surprises. I doubt I would stay there again. Read moreGenuine Hotels.com guest review
"Great hotel for the price, everything is brand new"
loved itGenuine Expedia guest review
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