Went during the recent college visit and booked ahead, showed up and the poor girl who was there just came on duty and did all the paperwork etc then realized we didn't have a room. Eventually after quite a period of time we did get one but it was late at night and based on this experience I won't be going back.Genuine Expedia guest review
"Brokedown, needed a place to stay."
We broke down on I-81 and pulled off and happened to be close to the Microtel. We booked the room and were very pleased with the service. They lady at the front went out of her way to make sure we were comfortable and had everything we need. She even offered my kids some fruit. Very pleased and would recommend this hotel to anyone. THANK YOU SO MUCH […] for your hospitality. Read moreGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Hi Tim, We hope that you were able to get your vehicle up and running again and that you were made it home safe and sound. Thank you for taking the time out and posting such a great review and it is our please to provide you with our home hospitality. Thanks again, Team Microtel.
"Rough start but great finish"
I needed a room for under $100 for the Carlisle Car Show and this was 20 minutes away on I-81 and looked nice. I was not disappointed in the hotel because it was very new and clean. My first night I ended up in a handicapped single with no hot water in the morning. The next two nights they put me in a suite with a wet bar, hot water and cut the room […] rate even further. The service was great and they offered to follow me up to the room because the key cards were not always working. Bed was comfy but the towels were not soft. I would stay there again because of the price and the overall condition of the facility and rooms. Read moreGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Mr. Paul, Thank you for taking the time to write this review. I am glad that we were able to switch your room to the right one and apologize for the keys not working. Our maintenance department is taking care of that. I will also look into softer towels and will have that taken care of on your next visit. We appreciate you staying with us and will see you soon! Thank you, Team Microtel
"Clean and friendly staff"
The hotel was very clean and the staff was very polite. The only complaint was that the beds were not very comfortable. I tossed and turned throughout the night.Genuine Expedia guest review
"Great price great room."
We stayed 2 nights and the hotel looked exactly like the photos online. The room was clean and comfortable and the staff was very friendly. No complaints we will be staying there again on our next trip.Genuine Expedia guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Dear Anngelica, We appreciate your positive review and so happy that your enjoyed your stay. We look forward to seeing you on your next visit. Thanks again, Team Microtel
"Very nice, low-cost place to stay"
Due to a relocation issue, had to spend 5 unexpected days there. About the only criticism I had was the ice machine was temporarily out of service on my floor (fixed by day 3), and the free breakfast was slightly less appealing that typical complimentary breakfasts - fruit, toast/bagels, coffee, cereal, danish, do-it-yourself waffle station (from batter), […] but no eggs or meats. The walls are also a little thin in my opinion, but luckily I sleep very well just the same. Great pillows! Read moreGenuine Hotels.com guest review
Response by Microtel Inn & Suites by Wyndham Enola / Harrisburg Hi Mike, We hope everything went well with the relocation situation. I am sorry that the ice machine was out of order but happy to hear it was taken care of before your departed. Our team is working very hard on our breakfast and are in great hands with our NEW Management Company. We made some changes already and will be making more as we become more acclimated with our guest's needs and suggestions. Please stop in anytime and let us know how you are doing and take a peek at the new breakfast line-up. Thanks again, Team Microtel
"Luxury for Value!"
I don't know if the rooms have recently been remodeled but I was incredibly surprised by how well kept this hotel was for the price. I've stayed in rooms that were 3 times as expensive and not as nice. You will never get a better value for the cost at this place.Genuine Hotels.com guest review
The price was right stayed 9 days would of been nice to have a coffee maker and microwave in the room, the hotel I stayed at last year did but it was already booked Overall I give it a 7 to 8Genuine Hotels.com guest review
"Very nice and clean also the staff were friendly."
We had a smoking room which I thought it would smell like an ashtray but it didn't smell at all. Very clean and with a decent price, will definitely stay there again.Genuine Expedia guest review
Bathroom and carpet were clean however, bedding was nasty. Hair and stains all over the sheets and comforter. Listed a vending machine on third floor where our room was located but it was only on the first floor.Genuine Hotels.com guest review
This hotel was really clean and well kept, hotel staff was very nice, however when we were checking in, they had problems with the expedia reservations and had to call tech support, which took forever! Front dest was very nice. The breakfast could have had more of a selection, but the hotel was pretty much empty so I guess they didn't want too much […] food out. It is located right off the exit and easy to find. Paying 75 bucks for a night isn't bad for what you get there. If I paid anymore than that, I would have been very disappointed. Read moreGenuine Expedia guest review
"Great place to stop on a roadtrip."
Stayed here on a trip down the east coast. Got the suite to treat myself. Well worth itGenuine Hotels.com guest review
I thought the customer service was great, and helpful. However, when we went to the room, the room was horrible. There were spider webs, mud on the bed skirts, the desk chair had old food stuck on it. My mother wore her clean, white socks to walk into the bathroom and they were brown by the time she made her way back to the bed. Just horrible!Genuine Hotels.com guest review
"Great place to stay on an overnight"
We typically stay near Harrisburg on our trips home from Florida. This Microtel will be our destination of choice. The room was a good size, clean, and quiet. No complaints or concerns whatsoever. The only drawback is the selection of restaurants nearby, there was nothing special near by.Genuine Hotels.com guest review
The hotel was clean. The room was very small, no fridge, microwave, or coffee pot. The shower/tub did not hold water. The staff were hard to understand. Continental breakfast was very generic! Would not stay again.Genuine Expedia guest review
Lots of towels etc. Will return againGenuine Hotels.com guest review
"Great, quick stay."
Easy in and out. Clean rooms and friendly service.Genuine Hotels.com guest review
Room was great.....No problems.....Clean and warm.Genuine Hotels.com guest review
Breakfast left much to be desired but going out is no big deal.Genuine Hotels.com guest review
"You get what you pay for"
Stains on most towels, and bedsheets had large stains and hair all over. Requested a fridge but never received one. Had to ring bell at front desk each time to get someone to emerge several minutes later. One time I rang the bell and no one was around at all. My room and the rooms around it had the non-smoking sign on them, but there was a strong smoke […] odor in the hall that later leaked into my room. The design of the rooms and hotel is modern and the price was inexpensive, so I can't give them too low of a rating. But I definitely will pay a little more somewhere else for a stress-free (and stain-free) stay. Read moreGenuine Hotels.com guest review
"It was an Okay hotel for the price."
There was a strange odor in the 3rd floor hallway. There was a spill on the floor in the lobby that was sticky on our feet when we checked in and still there the next morning when we checked out. The lobby bathroom was not swept or cleaned during our stay. Our room was clean and the queen beds were comfortable. We had no toiletries but they gave me […] plenty when I asked at the front desk. The staff was friendly but the overall vibe of the hotel was mediocre. It was what I would expect for the price, no surprises. I doubt I would stay there again. Read moreGenuine Hotels.com guest review
"Great hotel for the price, everything is brand new"
loved itGenuine Expedia guest review
Perfect for what we needed. Very clean. Easy on/off highway. Could have used microwave and coffee maker in the room.Genuine Hotels.com guest review
Hotel has signs inside stating they have issues with reservations from hotels.com. So I at least got a non-smoking room but not the size I wanted. Always have to ring bell for front desk staff, rooms are kind of small, two of us and we felt cramped. Its ok but probably won't be going back.Genuine Hotels.com guest review
"one night stay while traveling from Florida"
The staff went out of their way to overcome a booking error. He then recommended a restaurant that lived up to expectation with very reasonable prices ( some surprise ). Facility was new and all was very clean. Will definitely stay there on my next trip.Genuine Expedia guest review
"Great bang for your buck!"
Quiet, clean, free wifi and free breakfast! Doesn't get better than this!Genuine Hotels.com guest review
"Needs more TLC"
We were in town for the Car show/swap meet in Hershey. The outside of the hotel and the lobby are very nice. However, our room was not what we typically expect for the money. We were not sure the sheets were clean as they looked stained and very wrinkled. The perimeter of the room was VERY dusty. From what we could tell, they emptied the trash, made […] the bed and put in new towels. There was no cleaning or vacuuming during our 5 night stay. The breakfast was disappointing too. There were waffles to make and a single bottle of syrup for everyone to use. They were ok, but it was very limited on other options... same thing every day and I believe the individually wrapped donuts were expired. We would not recommend this hotel. Read moreGenuine Hotels.com guest review
"Moving Into College"
We did not want to be right on top of my son's college so we chose to stay a little further away. We drove around to do some shopping and everything, including the college, were within about 10 minutes of driving. There was 4 of us in the room and we were comfortable.Genuine Hotels.com guest review
it was very clean and comfortableGenuine Hotels.com guest review
"Adequate and reasonable."
The room was quiet and clean. We were disappointed however that there was no microwave or refrigerator in the room as we often have leftovers when dining out. Breakfast offered was basic, nothing special. We had to travel a little ways to Mechanicsburg to find good restaurants; did not find too many choices in the immediate area.Genuine Expedia guest review
Nice hotel but a little outdated and the a/c didn't work well, so not only was our room warm but the whole hotel was a 80 degrees inside! Price was right so we dealt with it!Genuine Hotels.com guest review
Everything was wonderful. The room was clean, bed was comfortable and th staff was very friendly and helpful.Genuine Hotels.com guest review
Nothing fancy but nice, clean hotel, not too old which helps. Pool is outside, not lit for night use, and shallow, but no other complaints. Beds were clean and comfy, flat screen tv with satellite tv too.Genuine Expedia guest review
"Basic, No Frills"
We didn't expect fancy, but the night we arrived, we pulled back the bed spread to find a huge yellow stain and hair on our blankets. My husband spoke to the front desk and they remade the beds, but were quite ride about it. Then, the batteries in our thermostat were dead, so they had to replace those and were rude about that too. Cleaning each day […] was minimal. Breakfast was stale. Read moreGenuine Hotels.com guest review
Nice clean fairly new hotel. Not so close to everything since I was there for business and more familiar with the downtown area. Overall, good hotel and breakfast was basic......coffee...well, its FREE...couldn't and shouldn't ask for too much...suffice the need. Will stay again if need otherwise, will book closer to downtown....Genuine Hotels.com guest review
"Beautiful...more for your money!"
Room was very clean. Breakfast was great...nice variety. Easy check in and out.Genuine Hotels.com guest review
"Right Between Hershey and Gettysburg"
We wanted a place near Hershey and Gettysburg and this hotel fit the bill. It was about 30 minutes from each destination and right off the interstate. We stayed Monday thru Saturday and had no real complaints (other than the noisy neighbors and their loud kids). The tub faucet dripped, but it wasn't loud enough to cause problems. I would have preferred […] a little better breakfast menu, but if you're into the basic toast and such, it was ok. It ended at 9:00 so we only made it once anyway. The rooms and common areas were nice and clean and the employees were pleasant. There was nothing in the immediate vicinity, other than a Turkey Hill gas station, but that only kept traffic light. Also, the pool was small but clean. I recommend this hotel. Read moreGenuine Hotels.com guest review
My hotel stay was very comfortable, accessible and very, very clean.Genuine Hotels.com guest review
I stayed here on my trip the Hershey park. Its a little way from the park not to bad though. Just off the highway, quiet, clean. The breakfast had a waffle maker so its all good. Really no consGenuine Expedia guest review
clean nice plalce to stay for the priceGenuine Hotels.com guest review
the beds were very comfortable. The only problem was the channels for the television were very limited, no free movie channels mostly shopping channels. Loved the window seat.Genuine Expedia guest review
"Perfect for our needs."
We wanted a place to stay for the night after the 1 Direction Concert...fit the bill perfectly. My only complaint is the lack of any kind of coffee maker!Genuine Hotels.com guest review
"It was ok..."
For what we needed it worked.... Yea the breakfast was sparse. And it smelled of burning inscense in the lobby. The staff was friendly, and the room was nice. Minus the fact we were right accross the way from the smoking rooms. Shower pressure kind low, but manageable. Good hotel for the price, in that area,Genuine Hotels.com guest review
"4 Night Stay"
The room (3rd floor) was quiet and clean. TV a bit difficult to operate as you have to have the settings correct. I had to call the desk twice to get the T.V. working on the first day. When we ate breakfast early - tables were clean - our last day we were a bit later and the tables were NOT clean and we never saw anyone wiping them up. So if the people […] before you leave a mess you can expect a messy table. There aren't many tables available in the breakfast / lobby area - many guests took their food to their room. On our last morning there someone walked in the room and when they discovered we were still in the room - the door was closed quickly - NO knock before opening the door and no 'I'm sorry" Moral: Be sure to use the latch on the inside of the door when you are in the room. Read moreGenuine Hotels.com guest review
The hotel was deserted. You have to ring a bell at the counter to call the front desk staff (friendly chap!) but there was NO complimentary coffee or hot water for a tea, neither in the breakfast area nor in the room, and that day was a pouring with rain day. I was longing for a warm cup of coffee (or tea), but there was none. (The young clerk offered […] to brew one for me, so nice! I ended up going out again to the nearest commercial center to get it. The business center was a computer in the corner by the entrance. There were stains of footsteps with suspicious color ( "mud"?) along the entrance and they were still there up to noon the next day. PROS: the room was neat and clean, as well as the corridors, just renovated, painted, new covers/sheets. Breakfast was meager, but I finally got a cup of coffee without needing to drive a mile. There was no rack to place the suitcase on, so it was either on the table that served as a desk, or on the carpet on the floor, I had to place it on the bathroom floor. No translucent curtains with the parking lot and a school across the street, just sun-blocking drapes, so if you wanted to see the morning light you risked being seen from the outside. It is a safe and clean place to spend one night in a mint clean room. But be warned: you are going to pay too much. Hotels with many more amenities and much more infrastructure are at the same price, and not too far away. Read moreGenuine Hotels.com guest review
"Kit Car Carlisle"
Great place to stay. Close to fairgrounds. Restaurants close by.Genuine Hotels.com guest review
"Nice hotel. Clean & Comfortable. Poor service."
Unpleasant man at the check in counter. I think he was actually the owner. They charge extra for more than 2 people in the room - even if you reserved it that way. He barely spoke to us at check in except to charge extra. He was also there the following morning when we checked out and he didn't even look at us. We felt like he didn't want us there. […] We didn't see any other people during our stay. We didn't even pass anyone in the halls or at breakfast. We stayed on a Saturday night. But the hotel was quite nice. The beds were comfortable with clean linens (nice quality linens). The towels were very scratchy though. Continental breakfast had few choices but that's pretty common these days. Read moreGenuine Expedia guest review
"Quite place to stay"
The suite was clean and affordable. It was convenient to have the space while I was visiting my family in the area.Genuine Expedia guest review
Hotel staff not very friendly! Would not relly recommend this place you can find many others in the same price range that are much nicer.Genuine Hotels.com guest review
"Good hotel for family"
Hotel was clean, well kept and well managed, but the addition of refrigerators to the rooms would be most welcome.Genuine Expedia guest review
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