The staff was very friendly even with a super late checkin... I would definitely stay there again!Genuine Hotels.com guest review
"I would stay again!"
Very comfortable bed, close to NASA, mall and lots of restaurants. Big shower, excellent service, very clean room. I would most definitely stay there again.Genuine Hotels.com guest review
The hotel was wonderful.. We decided to stay an extra evening and they were willing to charge the rate from the previous night. We have stayed there before and will again. Be careful of the Waze directions - it gives you the wrong area. Make sure to exit Bay Area Blvd.Genuine Hotels.com guest review
"surprisingly spacious, clean, convenient, supplied"
Room was clean, spacious, well-appointed w/many convenient items ready to use. The fridge was full-size & clean. A lot of things looked new even if not a top brand. Right off the highway could get noisy & had to make u-turn to get to it if heading west off I-10 but easy from hotel to get into I-10 east. The pool was small.Genuine Hotels.com guest review
High prices, small rooms, uncomfortable beds, weird peopleGenuine Expedia guest review
I stay at this hotel every weekend. The only concern I have are the satellites and the tv reception. HORRIBLE. you can only watch the news for 30 sec before it freezes. They've been working in it for weeks. Everything else is great.Genuine Hotels.com guest review
"One Night Stay"
We only stayed one night but the stay was so great that when we return to the area we will be sure to use this hotel again. The hotel staff was very receptive and answered all our questions. Best stay for the price!Genuine Hotels.com guest review
the hotel was nice in appearance and was very accessible to nasa/kemah boardwalk and all kinds of dining. the room was clean, but was never cleaned in the 3 days we stayed. THAT was disappointing - hotel offered to send someone up at 5 pm, but we were all showering from the day.Genuine Hotels.com guest review
Staff were very friendly and personable. Ran late on Sunday morning getting back to our room from an award ceremony and the staff were very accommodating and understanding!Genuine Expedia guest review
The hotel was great. Great service, very clean and easy access to major roads. But we were charged by both Hotels.com and Hilton Garden Inn. One call to Hotels.com and the issue was resolved. Thanks to Hotels.com for taking care of it.Genuine Hotels.com guest review
"Employees were helpful ans friendly."
Television didnt work the night we checked in, Employees said it was because of weatherGenuine Hotels.com guest review
I loved the bed. It was so comfortable, I would definitely stay again.Genuine Hotels.com guest review
"Hilton Garden Inn Houston/ Clearlake NASA"
My friend and I had a great time at this hotel. The hotel was clean the staff was on point I have othing bad to say about this hotel.Genuine Hotels.com guest review
"Very good !"
It was an excellent place to stay granted it was fairly empty but very very comfortable clean excellent breakfast pool workout room and staffGenuine Expedia guest review
"A wonderful stay for our family!"
Our stay at the Hilton Garden Inn was wonderful. The staff was very friendly from the moment we checked in until the day we checked out 4 days later. We were always greeted in a friendly manner when we returned to the hotel from our day of adventure. Our room was clean and quiet. The beds were comfortable and clean as well. The microwave and fridge […] came in very handy with our family of four! I would stay here again!! Read moreGenuine Expedia guest review
Me and my family just did not have a good stay was rude staff no towels at the pool no heated pool after they posted they had one breakfast was not included as they stated just wasn't a good stay for my familyGenuine Hotels.com guest review
Clean room and friendly desk personnel. Very well kept.Genuine Expedia guest review
"Hotel close to NASA"
One of my favorite hotels in the Clear Lake area - new, convenient and not on a major street, which has the advantage that you won't be disturbed by traffic. The only downside: breakfast is not included and you pay for each item you take from the breakfast bar, but it is not overly priced.Genuine Hotels.com guest review
"Great short-term stay"
The staff was very friendly and organized, breakfast was great, and room was comfy and clean.Genuine Hotels.com guest review
Everyone was so accomdateing and ready to serve. Auston was so helpful he work the middle shift The day time desk clerk was so unfriendly.Genuine Expedia guest review
I'll be booking other Hilton Garden locations in teh future. Really loved the comfort and especially the bathroom.Genuine Hotels.com guest review
The beds were soooo comfortable, getting off the elevator the halls smelled like baby power. My kids brought their own personal blanket & pillows, when we got back to our clean room the blankets were folded & pillows were neatly placed on top. It's the small things that really count..... I really recommend it & will stay there again.....everything was […] just lovely :-) Read moreGenuine Hotels.com guest review
Very nice Hotel, would stay here again. Good location to NASA, surrounding attractions, shopping and eating.Genuine Expedia guest review
"Moody Gardens in Galveston"
Beautiful hotel. Very friendly staff. Definitely geared for clients to have a fun time. Highly recommend for families.Genuine Hotels.com guest review
Our stay there was wonderful, very friendly staff and the room was very nice. I would recommend this as a place to stay if you are in the area.Genuine Hotels.com guest review
"Quiet en handily located"
Helpful en pleasant employees. NASA Center is easy to reach. Lesser than 10 minutes.Genuine Expedia guest review
The staff was wonderful. The American Grill Staff was exceptionally delightful with great smiles to greet. We were very impressed with the hotel staff and will recommend the hotel to all our friends and associates.Genuine Hotels.com guest review
"Cream de la Creme"
We stayed here when all hotels in Galveston were booked. Boy were we glad we stayed. The room was very modern and the cleanliness was outstanding, keep it up guys. It was extremely close to NASA. We will definitely book this hotel again.Genuine Hotels.com guest review
"Great service, great bed"
Very nice people taking care of us from front desk people to service personel at breakfast counter. Bed comfort is tops. Would always stay here when back in this area!Genuine Hotels.com guest review
"Hilton Garden Inn, Webster, Texas, 7/2-5/11"
We stayed at the Hilton Garden Inn at Webster, Texas from Saturday, July 2 through Tuesday, July 5. We liked the fact that it is close enough to Galveston to warrant staying there and saving $100 a day as opposed to staying on the island. We stayed here last year while going on a cruise and were again satisfied with our choice. There were some issues […] that occurred this year that did not last year which did concern me. One was that the hotel was nearly at capacity and while staying on the fourth floor, several times children and teenagers were running up and down the halls after 1am and made it hard to sleep. The second issue concerned a charge to my debit account for the room. Our room was paid in full when we registered on hotels.com and this charge was a mistake by the night auditor according to the front desk person I spoke with on 7/4. She said it would be removed within an hour and I took her at her word. When I checked my account on 7/5 after landing in Las Vegas, the problem was not solved. I again called to request this problem be taken care of on their end. The person I spoke to was very patient and assured me that she would handle the problem to my satisfaction and then call me when it was resolved. She followed through and the charge was removed, which I was grateful for. Other than these two problems, our stay was very pleasant. The rooms here are spacious, the bathroom is very well stocked, and the staff is very courteous. The in room wi-fi was used quite a bit and the best part happened on the 4th when the City of Webster fireworks show was set off two blocks south of our location. We felt as if we were right underneath the 25 minute show and did not have to deal with the traffic getting to and from Kemah, Galveston, or Houston. It was worth it for that alone to stay here and we will stay here again when in the area. Read moreGenuine Hotels.com guest review
"Shiny, new and modern comfort"
The hotel feels brand new and has all the mod cons. The reception staff were excellent, helpful and courteous. The resturant staff were courteous but pretty poor listeners and took three attempts to get our breakfast order right. In all, a pretty great hotel with few, if any detractions.Genuine Expedia guest review
"good place to hang your hat for a weekend"
a clean, comfortable, easy access hotel to stay for a weekend.Genuine Hotels.com guest review
Hotel was very clean. Staff was extremely friendly. We will stay here againGenuine Hotels.com guest review
Everything about this hotel is wonderful! From now on we will only stay at The Hilton Inns!!Genuine Hotels.com guest review
Everything was excellent. Breakfast was especially nice.Genuine Hotels.com guest review
"Late Check in"
We checked in the room late and had a little trouble working the TV. The front desk rushed up and fixed the problem right away. We then had an early wake up were we ate at in the lobby area. The food was very good the fruit was fresh and the staff was very attentive and always had a smile no matter how early it was. Will stay their again.Genuine Hotels.com guest review
"HILTEN GORDEN INN WEBSTER, TX"
GREAT HOTEL...THANK YOU SO MUCH FROM MY FAMILYGenuine Hotels.com guest review
"A grand deal for the area."
Had an amazing time enjoying the Galveston area and it continued to our stay at Hilton Garden Inn. Wish I knew more about attractions for the NASA complex, but we really didn't have enough time anyway. The best visit I have had to any motel with wife and kid.Genuine Hotels.com guest review
This hotel was so clean and comfortable. We stayed with our 3 month old and 6 year old. They provided a crib for us free of charge. The beds were very comfortable. The pool was very nice too. We enjoyed everything about it. The only bad thing was that we got lost trying to find it on our GPS. Make sure you call to get directions!Genuine Hotels.com guest review
This is a great hotel to stay in for visiting Kemah. It is just off the beaten path, very reasonably priced, and the rooms and Evolution beds are very comfortable. The 24 hour free pantry is a really nice perk that I will take advantage of next time. My only complaint/concern is that every staff member I interacted with was life-less. Its not that […] they provided poor service, just service without a smile, or any expression for that matter. Aside from that, we enjoyed our stay and will be back again this year probably. Read moreGenuine Hotels.com guest review
"Hilton Clear Lake - NASA"
This is the first time that I can remember getting a really good nights sleep my first night in any hotel; thanks to the bed system in use here. Nice kings that have adjustable firmness levels on each half and a thick pillow top. A big plus! The menu at the one resident eatery is somewhat limited, but there are numerous places to eat nearby. It has […] somewhat limited meeting facilities, but what they do have are well kept. Close to the freeway, but not so close that noise is a problem. However, since the city farhers in Webster decided to change the street directions and numbering, trying to use your GPS to find it is a problem. Maybe the next go-round of map updates will have it right. Read moreGenuine Hotels.com guest review
"Hilton Garden Inn Houston/Clear Lake."
The hotel is close to the Houston Johnson Space Center and Galveston but a bit far out from the center of Houston., As far as comfort goes, however, it couldn't have been better. The chain is using new beds similar to foam blocks that are conducive to sleep. I'm a shower person and the huge shower left nothing to be desired. The staff was courteous […] and helpful and the food from the American Grill while not spectacular was good. Many other restaurants are within a 5 block radius as is a shopping mall. Price, if you book yourself, is a bit high but when staying a minimum of 3 nights and booking through hotel.com as I did, made the cost reasonable. I highly recommend it. Read moreGenuine Hotels.com guest review
Actually I wouldn't recommend this hotel to others because I want to keep this secret to myself. The only thing I didn't like was the fact that I wasn't offered the breakfast with the room because I used hotels,com. Still the brakfast was great. The service was awesome.Genuine Hotels.com guest review
"Nice and relaxing"
Hotel was nice and Staff helpful. I would stay there againGenuine Hotels.com guest review
wonderful stayGenuine Expedia guest review
The hotel was very nice. The room was clean and there was a microwave in the room. I like the complimentary news paper everyday.Genuine Expedia guest review
"warm pool close to NASA"
We enjoyed our stay. Hotel is clean, bright, comfortable. Breakfast is good and has a variety of choices. The pool is warm and very kid friendly.Genuine Hotels.com guest review
Courteous staff. Clean and comfortable room.Genuine Hotels.com guest review
"Great breakfast service"
Room was clean and furniture looked new. Great place for family, especially with the littte kitchenette hutch (fridge, Micro, coffee). Breakfast was tasty with your choice of hot breakfast buffet or made to order. Only minor negative was that the AC in the room was a bit too loud.Genuine Hotels.com guest review
Good breakfast w/ kids eat free. Good services and location. Will stay again if visiting NASA. Mall and restaurants nearby.Genuine Hotels.com guest review
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