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  • Best Western Regency Inn & Suites
  • All hotels in Longview, Texas, United States
All hotels in Longview, Texas, United States
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1 room,  2 adults 
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Room 1:

Best Western Regency Inn & Suites - Longview

32.448916, -94.713668
2.5 stars
707 N Access Rd, Highway 259 And N Access Rd, Longview, TX, 75602 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $94
available on 06/20/13
Price Match Guarantee
4.5 46 5

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    Landmarks near Best Western Regency Inn & Suites

    • LeTourneau University Hotels - Longview 1.6 miles
    • Longview Station Hotels - Longview 3.2 miles
    • Gregg County Historical Museum Hotels - Longview 3.5 miles
    • Longview Hotels - Longview 3.6 miles
    • Maude Cobb Convention Center Hotels - Longview 4.1 miles
    • All landmarks in Longview

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      "" Reviewed by a Hotels.com guest on Feb 24, 2013

      The room needed some work done on it the floor is missing some tile ,the door has a big crack all around it, the lock broke on the door.There is beer or coke bottle tops next to the wall on the floor.You can tell its a old hotel,but it does need some work done. The man at the front desk was very nice.

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      This guest did not leave a comment.

    • BEST WESTERN EXECUTIVE INN
      3.9 from 7 guest ratings
      "" Reviewed by a Hotels.com guest on Feb 15, 2013

      Very pleasant stay. Staff very friendly and helpful.

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      "Ferrari Bill home bound." Reviewed by a Hotels.com guest on Feb 13, 2013

      The EconoLodge was convenient for my return trip back home. Right on Hwy 59. This hotel is outdated, but for my one night stand purpose was adequate. I just needed a place to rest my head and feel safe. The wifi worked, the phones worked and the heater worked...That is all that mattered to me that night. Btw, I went to have a cup of decaf-none made...The office/desk person was too busy talking on the phone to prepare coffee..All three pots were empty at 8:30 in the morning...If there was not a golden arch across the street, I would have been really upset.. Will I stay here again???? Probably not...

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      "Simple but comfortable" Reviewed by a Hotels.com guest on Jan 15, 2013

      Simple installations but comfortable and clean. I appreciated the fridge and the microwave within the room. The only bad side was the very short shower height. It was just 5 minutes outside of Marshall, right on 59 so the location was great. However you do hear a lot of highway noise because of that.

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    Overview of Best Western Regency Inn & Suites - Longview

    Location.
    Conveniently near the airport in Longview, Best Western Regency Inn & Suites is close to LeTourneau University. Additional area attractions include Gregg County Historical Museum and Maude Cobb Convention Center.

    Hotel Features.
    Best Western Regency Inn & Suites has an outdoor pool and a 24-hour fitness facility. Wireless and wired high-speed Internet access is complimentary in public areas. Business amenities include a 24-hour business center and a meeting/conference room. Guests are served a complimentary breakfast. Additional amenities at this Art Deco hotel include multilingual staff, laundry facilities, and coffee/tea in the lobby. Complimentary self parking is available onsite for guests. The property may provide extended parking privileges to guests after check-out (surcharge). The property has designated areas for smoking.

    Guestrooms.
    Rooms have pool, garden, or courtyard views. The 60 air-conditioned guestrooms at Best Western Regency Inn & Suites include coffee/tea makers and makeup/shaving mirrors. Beds have pillowtop mattresses, signature bedding, and down comforters. Complimentary wireless and wired high-speed Internet access is provided. 32-inch LCD TVs are equipped with premium digital channels and free movie channels. All accommodations provide desks, ergonomic chairs, and speakerphones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations with rainfall showerheads, and hydromassage showerheads. Bathrooms also include hair dryers and complimentary toiletries. In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include hypo-allergenic bedding, extra towels/bedding, and wake-up calls. Housekeeping is offered daily.

    Image of Best Western Regency Inn & Suites, Longview
    4.5 out of 5 Excellent (46 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    we always like to stay here. the rooms are very nice and clean and the staff is super friendly by a Hotels.com guest on 06/06/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $94
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard room with two queen beds

    Standard room with king bed

    Standard Room with King Bed/Sleeper Sofa

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 2
    • Pet maximum weight in lb is: 80
    • Pets allowed
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 21
    • JCB International
    • Carte Blanche

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Designated smoking areas
    • Elevator/lift
    • Microwave in lobby
    • Number of buildings/towers - 1
    • Number of floors - 4
    • Suitable for children
    • Swimming pool - outdoor
    • Television in lobby
    • Total number of rooms - 60
    • See more facilities
      • 24-hour business center
      • 24-hour fitness facilities
      • Free long-term parking
      • Free RV, bus, truck parking
      • Free secure parking
      • Free self parking
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Meeting facilities size (feet) - 1400
      • Meeting facilities size (meters) - 126
      • One meeting/conference room
      • RV, bus, truck parking
      • Year Built 2009
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Ergonomic chair
    • Iron/ironing board
    • Rollaway/extra beds available
    • Sofa bed
    • Speakerphone
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary toiletries
      • Connecting / adjoining rooms available
      • Courtyard view
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Digital TV service
      • Down comforter
      • ESPN
      • Extra towels/bedding
      • Free local calls
      • Free movie channels
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Garden view
      • Hair dryer
      • HBO
      • HDTV
      • Hydromassage showerhead
      • Hypo-allergenic bedding available
      • Individually decorated
      • Individually furnished
      • LCD TV
      • Makeup/shaving mirror
      • Microwave
      • Multi-line phone
      • Phone
      • Pillowtop mattress
      • Pool view
      • Premium TV channels
      • Private bathroom
      • Rainfall showerhead
      • Refrigerator
      • Separate sitting area
      • Sewing kit
      • Shower/tub combination
      • Signature bedding
      • Sofa bed size double
      • Voice mail
      • Wake-up calls
      • Welcome amenities
    • Services
    • Complimentary newspapers in lobby
    • Concierge desk
    • Express check-in
    • Express check-out
    • Free breakfast
    • Laundry facilities
    • Multilingual staff
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • View more services
      • Coffee/tea in lobby
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary continental breakfast.

    Recreation

    Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Boat launch nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Kayaking nearby
    • Motor boating nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Swimming on site
    • Tennis nearby
    • Volleyball nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 10 per pet, per day (maximum USD 100 per stay)
    • Pet deposit: USD 50 per stay
    • Rollaway bed fee: USD 10.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in Longview, Texas, United States
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    32.448916, -94.713668
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    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • LeTourneau University - 1.6 miles

    3.0+ mi

    • Longview Amtrak Station - 3.2 miles
    • Longview Station - 3.2 miles
    • Longview - 3.5 miles
    • Gregg County Historical Museum - 3.5 miles
    • Maude Cobb Convention Center - 4.1 miles
    • Longview East Texas Regional (GGG) - 4.2 miles
    • Alpine Golf Course - 5.8 miles
    • Longview Mall - 6.7 miles
    • Longview University Center - 7.5 miles
    • Anne Dead Turk Fine Arts Center - 10 miles
    • Tyler Pounds Regional Airport (TYR) - 41 miles
    • Mount Pleasant Regional Airport (MPS) - 50 miles
    All hotels in Longview, Texas, United States
    Reviews
    • All (46)
    • Business (12)
    • Romance (2)
    • Family (4)
    • Friends (1)
    • Other (27)
    4.5 / 5
    Excellent

    Score breakdown (from 46 reviews)

    • 5.0
      (31)
    • 4.0
      (11)
    • 3.0
      (2)
    • 2.0
      (1)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.5
    • Comfort
      4.7
    • Condition
      4.5

    Reviews: Overall

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent
    "like it!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    we always like to stay here. the rooms are very nice and clean and the staff is super friendly
    Genuine Hotels.com guest review
    3 night trip in Jun 2013
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    May 28, 2013
    Jennifer
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "One night Stay for Graduation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel was nice on the outside, looked remodeled. It was located conveniently off I 20. The staff was helpful and able to explain everything and answer any questions. They also helped us choose locations to eat while we were there. They were knowledgable of the town and overall friendly. The room was nice and clean and well sized. It was very similar […] to a Hampton Inn and Suites which is my first choice when staying at this level of hotel. Great hotel and I would stay there again and recommend people to stay there. The work out equipment was better than I thought and I utilized it on my stay. The workout room was nice and had various equipment to use. Very clean and TV was also available while I worked out. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    John
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "SUPERB Hotel!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is exceptionally nice!! The staff was absolutely amazing and very accomodating. i would highly recommend it to anyone.
    Genuine Expedia guest review
    Other trip
    Mar 8, 2013
    Miriam
    US

    Best Western Regency Inn & Suites - Longview
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Customer service was great but a lack of hot water and a dirty shower ruined the experience. Not my first choice, or second, but it'll do of some of the other hotels are full, as they were on this trip.
    Genuine Hotels.com guest review
    Business trip
    Mar 8, 2013
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "Wonderful Stay!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This has benn my third time to stay in Longview and this hotel stay has been the best. The rooms are like 5 star hotel rooms. Very up to date spa like rooms.
    Genuine Expedia guest review
    Other trip
    Jan 27, 2013
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent
    "Business"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Guest and house keeping just walk in your room without knocking. I will not stay there again!
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent
    "Wedding event"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    I was traveling with a friend for a wedding and when checking in at the hotel, I was told that they did not have the room I booked and that I had been "upgraded" to a king suite. This was not an "upgrade" for us as we did not want to share a bed and this was the reason we booked a room with separate beds. Other than not having the room I booked, the […] hotel was nice, clean and staff was very friendly. Read more
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    JP
    US

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent
    "Would stay again"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall I would stay there again.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    Roadie
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Oct 8, 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "LeTourneau University drop off"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent room. Dropping daughter off for college in Longview. Loved the hotel quality and location. Will stay again in the future.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Ross
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "We'll definitely be back!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The rooms were well-appointed and spacious. We were very comfortable and will definitely stay there again. We received excellent value at a very reasonable price.
    Genuine Expedia guest review
    Other trip
    Aug 13, 2012
    Janet
    US

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent
    "Great Value for the Price"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Overall, very good stay at this hotel. The price was good and the breakfast was too. The pillows were not comfortable though.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    Brooke
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "Cross Country road trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    New hotel. All was as expected. The shower head was high enough for any NBA player! The only 'glitch' was the shower head did not adjust. Everything else was perfect.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Larry
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "Comfortable and clean"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a very large room. Very clean and easy to get to. Helpful desk person. We got in late but the girl at the desk told us were we could get dinner. The meal was wonderful.
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2012
    Harriet
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "excellent location & beautifully appointed!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Peaceful & tearfully. Just as it should be. Beautifully furnished & perfect location near the airport. Easy to get to shopping. Loved it!
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    G. Conway
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "Very nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "Wonderful Staff - Lovely Room"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very accommodating & professional staff. Room was spacious, comfortable, and very clean. Will definitely be staying there again.
    Genuine Hotels.com guest review
    1 night business trip in May 2012
    Debbie
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great stay
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "The Hotel Best Western in Longview, Tx"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our stay was nice only problem was they didn't have anymore non-smoking rooms and we had to take a smoking room not good. But overall stay was nice.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent
    "Best Western on Access road"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I have stayed there many times. It is very clean and the breakfast is good. It is one of the better hotels in Longview.
    Genuine Expedia guest review
    Other trip
    Feb 14, 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "4-star quality and service!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I cannot believe this hotel is only rated 2.5 stars! Maybe it's not caught up yet with the renovations in 2009 but this hotel is STUNNING and the staff is extremely helpful!
    Genuine Hotels.com guest review
    1 night business trip in Jan 2012
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "This was a great hotel if your in the area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The rooms were really nice and clean. It was not dirty at all. I would recommend this hotel if your in the area.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2011
    Andrew G
    US

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "Really nice cheap hotel to stay in"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed here for a night, and i was surprised at how clean it was. My fiance says the shower curtain wasn't as clean as she would like, but I didn't notice it. Then again it's not a 5 star hotel so i didn't expect much. The hotel was clean the staff was really nice and the breakfast was decent. The rooms didn't look like cheap hotel rooms. We had […] a whirlpool in our room so it made the room slightly bigger I think. I would stay here again. Everything looks new, no outside doors (like an inn). I didn't see the pool or workout room but they have them. Read more
    Genuine Expedia guest review
    Other trip
    Dec 12, 2011
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2011
    dan s
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Nov 2011
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2011
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    1.0 / 5
    Poor
    "Not impressed and would not recommend to others"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    The staff I had interaction with, was horrible, it was surprising with a new hotel that there were several issues with my room. Lighting kept going out, the towel rack was broken and the bed was very uncomfortable. When I asked to for assistance, I was told that I had to wait until next day for assistance which I did but no assistance and when I tried […] to get other accommodations, none was given. This was by more than one member of the staff. What happened was inexcusable and it all happened in front of my underage daughter. . I had to contact Expedia to make other arrangements. I am so thankful that Expedia saved the day. Read more
    Genuine Expedia guest review
    Other trip
    Nov 24, 2011
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "Great"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great experience, employees were outstanding…..
    Genuine Hotels.com guest review
    2 night romance trip in Nov 2011
    Timothy F
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "superb hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is very nice and deserves at least three stars. The rooms are well appointed with new furnishings, was clean, and the bed was very comfortable.
    Genuine Hotels.com guest review
    1 night trip in Nov 2011
    Bill M
    US

    Best Western Regency Inn & Suites - Longview
    3.0 / 5
    Good
    "Nice, Newer Hotel for the money spent"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    I stayed here on business for 3 days. The room was beautiful and the staff was very friendly. Breakfast was good too.
    Genuine Expedia guest review
    Business trip
    Nov 4, 2011
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2011
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    3.0 / 5
    Good
    "Best Western 707 N. Access Rd."

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      2.0
    We were in Longview for a funeral and visit with family members. Our room was clean Beds and area, BUT Bathroom had only two face towels,For two people, what they wanted us to do, Wipe out butt and use the same towel for our face in the morning. Each day had to ask for more face towels Bathroom had bad switch on wall, with sparks coming out, No Refrigerator […] in Room, Commode bowl water does not fill up, have to play with handle, Access Card quit working to go in and out of Bld. on the last hour we were there. Breakfast was not like expected, not enough hot meals to serve.Not enough milk to go around for the amt. of people staying there. Was not given a receipt upon leaving at end of our three day stay. I can only say that Best Western has lost another customer that will look for other hotels in the future. Read more
    Genuine Hotels.com guest review
    3 night trip in Sep 2011
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "The Hotel @ 707 N Access Rd in Longview TX"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Called the Hotel for directions from the Amtrak Station and was told she didn't know the directions. We drove around for 45 min until we found one that we thought was ours. Wrong! but the young man @ the 310 E Loop 281 Site B not only gave me directions but gave me a card for me to call him if we needed to. I just wanted to thank him for rescueing us […] from a very bad day. Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2011
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent
    "Great room convenient to the interstate"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean large room convenient to the interstate. Surprised that they gave my non smoking room away and I had a smoking room. However because this place is so new you wouldn't know the difference. Upon checkout, which I left early, there wasn't a soul behind the front desk.
    Genuine Expedia guest review
    Other trip
    May 15, 2011
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "Best Western in Longview"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were happy overall with our hotel stay. The only disappointment was the limited variety of breakfast items. It would have been nice to have more hot food selections.
    Genuine Hotels.com guest review
    4 night family trip in Aug 2010
    Ralph D.
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Aug 2010
    LaDonna W
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "Everything as promised"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotle was upgraded recently and was at the top of the line in terms of decor and cleanliness- Plenty of choices in breakfast items. Great location to most everything Onky complaint was not keeping up with towles for the pool- but was fixed quickly when brought to attention :)
    Genuine Expedia guest review
    Other trip
    Aug 12, 2010
    Jessica R
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "Best Western Was a Pleasant Surprise!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Recently my family and I journeyed to Longview for a Family Reunion. We arrived at the hotel after midnight and our rooms were still available. The only hiccup was that they only had one double and one single room when we had booked two doubles. Fortunately they had a lovely couch bed and provided us with fresh linens. Overall I can say that my family […] and I had a wonderful stay at the BW and we would definately stay there again. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jul 2010
    A Traveller
    US

    Best Western Regency Inn & Suites - Longview
    5.0 / 5
    Outstanding
    "The Best "Best Western" I've stayed in"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    VERY nice hotel...a lot more than I expected...I definitely feel I got more than my money's worth. Very nice spacious rooms (I got a king size standard room), comfortable beds, and really nice hot continental breakfast! Very kind, helpful staff was there to help direct me to local businesses...and their directions were a lot more efficient than my […] GPS. The only complaint to mention is the AC unit was loud so every time it came on, I had to turn up the volume of the TV to be heard over it. But considering it's July in Texas, I'll take the loud cold AC over nothing anytime! :) Read more
    Genuine Hotels.com guest review
    2 night business trip in Jul 2010
    David L
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Best Western Regency Inn & Suites - Longview
    4.0 / 5
    Excellent
    "Convenient"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    We have stayed here before. The hotel is beautiful, clean and competent. During our stay, some of the housekeeping staff had been slack in some of the details and failed to report some maintenance needs. The front desk reception, Rudy to be specific, was so professional, helpful and dealt with ours and others needs above the call of duty. We would definitely […] stay here again. Read more
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    CA

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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