Hotel was nice and clean and modern. Beds were cozy. Breakfast was good. Pool was really crazy busy and loud. The staff were miserable. Very noisy at night. You can hear everything from the hallways loud and clear. We stayed a night at the travel lodge across the road and it was quieter and the staff were friendly and helpful. It's an older building […] but its always clean and cozy and we had the pool to ourselves :0) ( they also had a really nice breakfast included) Read moreGenuine Hotels.com guest review
Newly renovated room was extremely quiet & clean with all amenities. Front desk & restaurant staff very helpful & friendly. Location close to highway, shops.Genuine Hotels.com guest review
Lovely hotel, brilliant staff, near to all local needsGenuine Hotels.com guest review
The hotel was very new and nicely decorated. We were impressed with the extra cupboard space as well as with the breakfast. Staff was very efficient ensuring that all breakfast stations were clean and stocked.Thank you for a great experience.Genuine Hotels.com guest review
Excellent service and great continental breakfast.Genuine Hotels.com guest review
Excellent facility!! We deeply enjoyed everything about our stay. The room was above expectations and the staff were great. You will not be disappointed.Genuine Hotels.com guest review
Very clean, nice service, great roomGenuine Hotels.com guest review
"Needed a comfortable place in the area"
Fine - only issue - the buttons in the elevator are hard to read (that blue is hard to see)Genuine Hotels.com guest review
"Excellent hotel, Disappointed with bedspread"
The hotel was excellent the breakfast was great we rate overall very great. there is plenty of room in the room. Loved the kitchen area. There is one GLARING FLAW we asked if a bed spread or comforter with a duvet cover on the beds and if the duvet covers were washed for each new guest's stay. We could not get a straight answer from any source. We three […] different hotel employees 4 different times on the phone. Also we asked at Hotel.com and received an incorrect answer. Read moreGenuine Hotels.com guest review
The room was well equiped with a fringe, bar sink, and microwave. Excellent continental breakfast! Great pool and hot tub. Excellent bang for your buck!Genuine Hotels.com guest review
"Glad we stayed here!"
08/17/14 wbsAlberta Alberta, Canada
The hotel was a pleasant surprise. The hotel is fairly new and well maintained. The breakfast was good. The fitness centre is a good hotel gym, with both cardio and weight equipment available. The hotel was fully booked with soccer and BMX families when we stayed, but the hotel handled the "crowd" well. I noted meeting rooms and a ball room, which would make this a good business hotel, with the ability to host meetings and small weddings. It took a while to get our room and I sensed that the cleaning staff was struggling with a 100% booked hotel. There is a lounge that is open 4 PM to midnight Monday to Saturday. We would stay at this hotel again if we were in the Stony Plain area.
08/13/14 ElectricalFire Edmonton
Stayed here for valentines day, rented the jacuzzi suite and it was amazing! The room was huge with a decent size kitchen, complete with bar stools and modern light fixtures. The bed was awesome, kingsize of course. And the bathroom was great! Double sinks and a HUGE jacuzzi tub that was aprox 5 feet long and 4 feet wide, enough for two people to lay down comfortably. I believe they had a pool too but we were having too much fun in our room to find out how the pool was.
08/12/14 Eldon E Abbotsford, Brazil
A newer hotel, the Best Western provided a very large room with tasteful decor and extra features such as a sink in the coffee-making area and a few dishes and utensils. Restaurants and a shopping center are nearby. In addition to a fitness room, sauna, hot tub, etc., families will appreciate the swimming pool and slide. I wouldn't hesitate to recommend this hotel.
08/08/14 Tim P
Don't get me wrong the hotel itself is beautiful, but I think the staff may need more training. We had a suite for our family vacation, the first night the kids were about to get into the fold out bed, when we pulled the sheets back there was someone's pyjamas in the bed along with a bunch of blood stains!! Also found more blood in the bathroom. We did get refunded for that night. Not up to Best Westerns standards.
"A pleasant surprise"
07/31/14 TheReids Vancouver, Canada
This hotel has a 'big city' feel but it's close to the countryside and local lakes. We thoroughly enjoyed our stay here: comfortable beds, spacious room, and it passed the quality test - glass wine glasses and tumblers. The grandkids and my husband loved the pool and waterslide but I think I enjoyed even more the 2 large washers and dryers for guests after our rainy camping at a near-by lake.
07/28/14 Jean F Port Moody, Canada
This hotel is a must stay .....the 1 bedroom suite is so worth using if you have a bridal party that needs to get together for the big day to get ready so glad that I booked it. They made it so easy for us to switch rooms as we did not need the suite for the second night.
07/08/14 Gail W Weyburn, Canada
We really enjoyed our stay at this hotel. The rooms were very nice and spacious, the pool was awesome and water slide. I enjoyed the fitness room. Our complimentary breakfast had a lot of choices. All around great place to stay.
"Best Hotel in Stony Plain, Alberta!"
07/01/14 Carole0815 Newburgh, NY
This was our 3rd stay at the Best Western Sunrise. It's a beautiful facility - rooms are really spacious, great complimentary breakfast, lovely pool with a "mushroom" waterfall and huge slide for the older kids. And the entire staff if friendly and very attentive to any requests.
"Check the bolt lock on your room!"
06/30/14 F8880GYkenm Calgary
The Hotel is a newer accomodation with rooms being attractive, clean and most comfortable. The challenge we had was finding out the bolt lock on our room didn't work and even after notifying them in the morning of the defficency found out at the end of the day it hadn't been fixed and we were not able to change rooms as they were fully booked. The little chain on the door did not give us much confidence in our security! We were not notified if they had tried to fix it or not. Was quite disappointed especially ar a rate of more than160.00 a night!
"Awesome Hotel & Great Staff"
05/26/14 Falon V Fort McMurray, Canada
Our family really enjoyed our stay at this Hotel. The staff were accommodating and efficient. I requested a play pen and it was in my room and ready before I even arrived. The rooms were spacious, nicely decorated and the beds were extremely comfortable. The hotel seemed very new and really clean! I would defiantly stay here again.
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