All hotels in Moscow, Russia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here71, build.3V, Izmailovskoye Shosse, Moscow, 105613, Russia, ‏‎866-925-8648
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4.1 / 5Excellent

Score breakdown (from 403 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.0
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    3.7
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
the only drawback is the smoking area in the front of the lobby.
Genuine Hotels.com guest review
2 night trip Mar 21, 2013
scott
US
4.0 / 5Excellent
"a week at the Vega hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The bathroom is great - very clean and lots of hooks and mirrors in all the necessary places; the mattress needs replacing ( I had a spring poking me at times) but I liked the duvet covers and found them clean and comfy. Smoking allowed in the lobby and coffee shop of the hotel (even though no smoking signs are displayed everywhere) so this made for an unpleasant place to enjoy a coffee and dessert. I really appreciated the security of the hotel, the complimentary bottles of water placed in our room each day and the convenience to the metro. There is a refrig in the room and a hot water dispenser at the end of the hall. This hotel is a good value, especially for pricey Moscow.
Genuine Expedia guest review
Other trip Mar 17, 2013
JK
US
4.0 / 5Excellent
"Quite good hotel to stay at a reasonable price!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Quite good hotel to stay at a very reasonable price: comfortable and clean rooms; polite and helpful personnel; very good location - it takes just 3 min. on foot to get metro station; great infrastructure, so, you can find all the services there, everything you need. I even got my Birthday present from the hotel management, that surprised me much :-)
Genuine Expedia guest review
Other trip Jan 28, 2013
Galina
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Perfect stay in Moscow! Cheap and really nice . Location is also great!
Genuine Hotels.com guest review
3 night romance trip Nov 30, 2012
Sasha
US
4.0 / 5Excellent
"Good Place To Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was a nice clean place to stay. 3 to 5 minute walk from the Metro Station. A few restuarants around and small grocery stores. Also 5 minutes walk to a very low cost suvenier - flea market. I would stay at this hotel again.
Genuine Hotels.com guest review
3 night family trip Oct 21, 2012
Mark
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I've stayed in this hotel for few nights in the "superior twin" room. The room was clean and comfortable, however there were neither tee, nor coffee. The hotel provides 2 bottles of water and all necessary toiletries every day. I can't say that the vicinity was really pleasant, but it took only 2 minutes to get to the subway and about 15 minutes to get to the city center. I think its a good hotel for this price in Moscow.
Genuine Expedia guest review
Other trip Oct 13, 2012
Kate
US
5.0 / 5Outstanding
"A wonderful and affordable hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel has very friendly staff, good location, closed to subway, superclean and comfortable bed, nice restaurants, almost everything you want. The things I hope them can improve is the ATM machine only has Russia language, not English, so I am afraid to use it, and the exchange stations refuse to accept my dollar because she thought it was too old. The Taxi drive which was reserved by the hotel staff did not come until 30 minutes later. Overall, it is a good hotel and wish to stay there again.
Genuine Hotels.com guest review
2 night trip Sep 20, 2012
Selina
US
5.0 / 5Outstanding
"stay here if you visit moscow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
situated within sight and a three-minute walk from the partinzinskaya metro, bw vega fulfills any traveler's needs. rooms are immaculate, and concierge viktor knows the city as he does his own first name. ice cold and steaming hot water are available on all floors. only reservation is that such a large hotel has only four computers, and people have a tendency to stay on for hours, and no one would think of asking them to consolidate. when i brought this up with viktor, he smiled. if/when i ever return to the capital, i will seek the place out. supermarkets and restaurants abound in the area, and are open 24/7, as is the lobby bar for drinks and light snacks. and the hotel is situated on a pedestrian mall, so no matter where you are in the hotel, there is no noise. gorgeous view of the moscow river is available on the front side of the property.
Genuine Hotels.com guest review
1 night trip Sep 17, 2012
A Traveler
US
4.0 / 5Excellent
"nice hotel in a proper location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Generally I would recommend this hotel, it is near to a subway station, a place called Ismailovo Park and a small shopping mall. First we had a room on the 16th floor which receive very weak Wi-Fi signal, the receptionist was helpful and she gave us another room on the 6th floor, then we had no problems with the internet. I would stay there again because of the reasonable price of the hotel.
Genuine Expedia guest review
Other trip Aug 25, 2012
traveler
US
5.0 / 5Outstanding
"Best Western Moscow"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great location. Conveniently located about 1/5 of a mile from Partisanskaya metro station. I loved the bottled water given out each day of the stay.
Genuine Expedia guest review
Other trip Jul 25, 2012
A Traveler
US
3.0 / 5Good
"good value hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
we stayed at the hotel from 9/7/12 to 16/7/12, it is well located near Partizanskaya metro station, there is a shopping center nearby where you can have a nice meal, I reccommend Teremok for the local dishes, the nice market where you can buy souvenirs and other goods, a wide green park surrounded by a lake where locals even go to swim...the hotel lacks air conditioning in the lobby and there is a choking feeling when you enter, sadly smoking is permitted and so it was unbearable for us to stay there. we were lucky to take the "deluxe" room so we had conditioning in the room, otherwise we would have a very bad stay. the inet is free but not good enough inside room, unless you are in the bathroom!! for Russian standards it is a good hotel and a good value for money.
Genuine Expedia guest review
Other trip Jul 18, 2012
A Traveler
US
5.0 / 5Outstanding
"nicely re-modeled"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Updgraded completely from a previous stay I had before. Staff was excellent. Rooms are air conditioned and very nice. Breakfast was excellent although it will set you back about $15 which is not cheap but not terrible in Moscow.
Genuine Expedia guest review
Other trip Jul 17, 2012
A Traveler
US
4.0 / 5Excellent
"Good place to stay with a limited budget"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The location is good. Not too far from the center of the city. The service was good too, despite the fact that we didn't get our booked room right on time. We had to wait for about 40 minutes because they didn't have available rooms at that time. Eventually we good a room for smokers, although we don't smoke, but it was the only available room at that time. The staff was polite and they tried to help when it was necessary. Overall good hotel.
Genuine Expedia guest review
Other trip Jul 7, 2012
Anvar
US
5.0 / 5Outstanding
"A fine hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was kind and helpful; assisted us with visa questions, directions and booking train tickets. The room suited our every need (ice, wifi, international calls). The price was especially reasonable, we've paid as much for hostels. The location was away from the popular attractions, but there is metro station across the street; there is also a fun, charming bazaar at a nearby Russian village market, worth a visit.
Genuine Expedia guest review
Other trip Jul 7, 2012
Matt
US
5.0 / 5Outstanding
"Clean, comfortable hotel. Great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
ROOM: clean and spacious with a decently sized closet and a small table with a couple of chairs. Comfortable beds. Mini bar and safe. The bathroom is also very clean and of a nice size. It's a huge hotel but it wasn't noisy at all. AMMENITIES: wifi is free. The room has toiletries (even slippers!), hair dryer and cable with some English channels. Breakfast and dinner buffet are available. They are a bit expensive but at least the menus are in English which is hard to find in Russia. There's also a bar and some souvenir stores in the lobby. The Vega is part of the Izmailovo complex which used to be an olympic villa and in the complex there are other hotels, restaurants, souvenir stores, small grocery stores, and a pharmacy so everything you might need you will find in the complex. LOCATION: it's located right next to the Partizanskaya metro station (careful because in some maps the stop appears as Izmailovsky Park!) just 5 stops on the same blue line to the Red Square, Kremlin and Bolshoi stop. it was our second time in Moscow, we had stayed previously next to the Vega at the Delta building which is managed separately, and we returned to the site because we found it very convenient. Don't miss the market in Izmailovsky Park, after two visits to Moscow we found it to be the best place for souvenirs in terms of price and variety. Overall, it's a great place to stay, We'll return if we're back in Moscow.
Genuine Hotels.com guest review
3 night family trip May 27, 2012
Meno
US
4.0 / 5Excellent
"Stay in Ismailovo"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This is a good hotel for the money. It's one in a complex of 5 hotels that was re-branded Best Western. There are many stores and shopping centers nearby and the hotel is only 5 stops on subway from the kremlin. FOr the kind of money I paid for this hotel I was impressed with the quality of the room, food, and the hotel overall.
Genuine Hotels.com guest review
3 night business trip Jun 10, 2012
Alex
US
4.0 / 5Excellent
"Stay at Moscow"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Poor food and beverages facilities however the room and all other comforts are available and good.
Genuine Expedia guest review
Other trip Jun 8, 2012
A Traveler
US
4.0 / 5Excellent
"Nice bussiness hotel."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Everything OK. Good location, close metro, acceptable price. Just the florr was not as used to be.
Genuine Expedia guest review
Other trip May 26, 2012
Damijan
US
5.0 / 5Outstanding
"Nice and clean place for stay in Moscow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very pleasant and clean hotel, with a nice atmosphere and staff. Very close to metro station. Maybe some prices are too high like breakfast (17 USD) or sauna (140 USD for 2 people 1 hour). Despite these inconveniences the hotel is worth recomendations to others and should be qualified into more than a 3 star hotel.
Genuine Expedia guest review
Other trip May 18, 2012
Wieslaw
US
5.0 / 5Outstanding
"Great. Should be at least 4 star hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very, Clean, fancy and secure!
Genuine Hotels.com guest review
4 night trip May 10, 2012
Sergei
US
4.0 / 5Excellent
"Good value for the money in Moscow."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I have been to Moscow many, many times and overall this was a very nice place to stay. The only problem we had was that I paid extra to book a room with a "large tub", However, the idea of a large tub at this hotel appears to be a small US size tub.
Genuine Hotels.com guest review
1 night business trip May 3, 2012
Mark B
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"great for couples"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very friendly English speaking staff in a very safe location with easy commute to red square
Genuine Hotels.com guest review
4 night romance trip Mar 8, 2015
Lorraine
GB
4.0 / 5Excellent
"Very good value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed in the hotel for 8 nights and found it comfortable and friendly. It is a bit dated but very good value for money and really close to the metro. I would stay there again.
Genuine Hotels.com guest review
6 night romance trip Feb 23, 2015
Monica
GB
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel very friendly,language no barrier. Hotel make sure you are safe and are very helpful. Situation ideal. Short metro ride away from Kremlin etc - and everyone wants to travel on the beautiful metro. Visited in February. Very cold outside with snow and people glamorous in their furs. Perfect
Genuine Hotels.com guest review
2 night romance trip Feb 15, 2015
Jacinth
GB
1.0 / 5Poor
"reservation not granted and no refund. incredible."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
reservation was not granted. I was not allowed to stay at the hotel, for arbitrary reasons the front desk clerks made up. after a month, they have not refund my money for this reservation and it seems like they will not. incredible.
Genuine Hotels.com guest review
3 night family trip Jan 16, 2015
luis
MX
5.0 / 5Outstanding
"A hotel that is good for value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed in the hotel 3 nights. Room is a bit small but still can live by. The room is clean and that is important. Very nearby metro station and a shopping center. For the price of the hotel, it is very good value. There is no gymnasium room inside the hotel. We are told that we can go to a building nearby for work outs. Such information is not listed in the hotel directory and thus I lost the chance of working out. To conclude: good value for the money spent.
Genuine Hotels.com guest review
3 night business trip Dec 18, 2014
Kei Fat Anthony
AS
5.0 / 5Outstanding
"Love the location!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It's close to metro station, easy to find it out because of the logo of Best Western. That's few hotels together, some restaurants and small shops for food nearby. A weekend market/ small market for tourist/ area with lot of function rooms for wedding are just close to hotel, we went twice and you could take great photo there. Wonderful!
Genuine Hotels.com guest review
2 night trip with friends Oct 23, 2014
Tung Hung
AS
4.0 / 5Excellent
"Good service and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good value for money and it close to a metro line. The metro line takes you to the best tourist attractions. The area seems to be catered for tourists.I found staff friendly and kind.
Genuine Hotels.com guest review
3 night trip with friends Oct 18, 2014
Andrew
GB
5.0 / 5Outstanding
"Clean, affordable & convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My friend and I stayed in Best Western Vega from the 15th to the 19th of July for a few days sightseeing around Moscow. Arriving in VKO we found it very easy to take the aeroexpress train into the city, find line 3 and then ride in straight to Partizanskaya station which was a stones throw from the hotel. 15minutes by metro from Red Square the hotel was well suited for our needs and check in was made simple and easy by the lovely hotel staff who all spoke good English. Our rooms were clean and well equipped and we stayed on the 25th floor to enjoy the view. Eateries, ATM's, little shops, Sauna and all sorts were within the hotel and just outside was a little bar and other takeaways ranging from authentic Russian to Subway. Honestly couldn't have asked for much more - clean, good location, well equipped.
Genuine Expedia guest review
Other trip Jul 21, 2014
Adam
GB
1.0 / 5Poor
"The hotel sold my room."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Best Western Vega sold my room; even though the room was paid for and guaranteed by Hotels.com. At 1:30 am (after 30 hours of travel) they took me to another hotel. Will I book there again? Are you kidding me?
Genuine Hotels.com guest review
1 night business trip Jun 4, 2014
Barry
CA
5.0 / 5Outstanding
"Our Stay in Moscow."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent hotel. Very modern and clean. Conveniently located near subway.
Genuine Expedia guest review
Other trip Jun 3, 2014
Roman and Elena
CA
4.0 / 5Excellent
"Great value for reasonable price!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very close to subway, comfortable beds, clean room. Room is equipped with everything you need, i.e. air-conditioner, safety deposit box, refrigerator, flat screen TV, etc. Non-smoking floor. Great value. I would definitely stay there again and recommend it to my friends!
Genuine Hotels.com guest review
4 night trip May 17, 2014
Natalia
CA
4.0 / 5Excellent
"Fine for the Metro"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Perfectly adequate hotel; nothing special but comfortable and clean. A short walk from the Metro and some OK restaurants.
Genuine Hotels.com guest review
2 night business trip May 22, 2014
Andy
GB
5.0 / 5Outstanding
"Stay here!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was a little better then I expected. Comfortable, room to move and a good bed.
Genuine Expedia guest review
Other trip May 15, 2014
Mal
AU
4.0 / 5Excellent
"Good value for money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It is a good place, but one of their restaurants really abuse the price of drinks, definitely one of the most expensive places to have a cognac, even more expensive than 5 star hotels in the city, near the red square.
Genuine Expedia guest review
Other trip Apr 9, 2014
Doc
GB
4.0 / 5Excellent
"Great Value Hotel in Moscow"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The Best Western Vega was a terrific find for me in Moscow. This a a quality hotel, very close to the Metro at a very affordable price. Service in this hotel is excellent, the rooms are well equipped and wifi is available free of charge throughout the hotel. The hotel also offers a buffett lunch each day @ 650RUB. Whether travelling for business or pleasure, I can recommend this hotel.
Genuine Hotels.com guest review
3 night business trip Mar 15, 2014
Dennenbos
IE
4.0 / 5Excellent
"Good location for metro"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Nice Hotel.
Genuine Hotels.com guest review
3 night business trip Feb 19, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Close to the metro, clean, good service, non-smoking restaurant upstairs!! We would definitely stay there again!! Excellent value for our money.
Genuine Hotels.com guest review
3 night trip Feb 13, 2014
Valerie
CA
4.0 / 5Excellent
"Recommended economy hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Walking distance to the subway. There was a heat radiator that was overheating the room and that could not be turned off. I had to disable it by putting the spare blanket all over it. The good thing is the window could be opened so there was a way to keep the room reasonably cool in winter.
Genuine Expedia guest review
Other trip Feb 4, 2014
Bob
CA
5.0 / 5Outstanding
"The best choice in Moscow at that range."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The best choice in Moscow taking into consideration price, quality and location.
Genuine Hotels.com guest review
9 night business trip Dec 2, 2013
A Traveler
CA
5.0 / 5Outstanding
"Perfect location, excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a nice bright clean hotel with several restaurants and a bar open 24 hrs. Our room was small but perfect for our short sight-seeing weekend. Only ten minutes walk from the metro, which was a 15 min metro ride into the city centre. Also within walking distance from the hotel was the izmailovsky flea market - definitely worth a visit, but beware of the overpriced kebabs! Would definately stay here again.
Genuine Expedia guest review
Other trip Nov 1, 2013
Kate
GB
4.0 / 5Excellent
"Best Western Vega Hotel 1 Day"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Not bad a good 4 out of 5 ROOM IS BIG AND NO NOISE - YOU GET ALL THE BATHROOM THINGS YOU NEED AND IT ALL CLEAN
Genuine Expedia guest review
Other trip Oct 8, 2013
nICK
GB
4.0 / 5Excellent
"Unexpectedly comfortable hotel with gym and wifi"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Looks a bit ominous from the outside, but inside the rooms as fine and comfortable. They have access to a massive gym, not just a small room like other hotels sell, that has everything. Short walk from Metro. Very well priced. Couple of improvements would be: - the lobby bar and cafe are not exactly smoke free zones. - the wifi is great when its working but I frequently found it didn't work. They do have free internet access on PC's next to the bar, but Skype doesn't work. - there isn't much to do locally, but the metro is close by.
Genuine Hotels.com guest review
4 night business trip Sep 23, 2013
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Would recommend the Best Western in preference to the delta-gamma complex which we moved to to be with our travelling Group.
Genuine Hotels.com guest review
1 night trip Sep 13, 2013
Anne
GB
4.0 / 5Excellent
"close to the metro! breakfast buffet was very good"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
In general this was a clean, and very convenient hotel. the reception staff seemed to take forever to do anything. The Breakfast buffet was very good with a great selection of food. The other restaurants were good too.. being 2 minutes walk to the Metro there was no need to find a taxi to the city centre. and all the facilities were good too!
Genuine Expedia guest review
Other trip Oct 1, 2013
Owen
AU
5.0 / 5Outstanding
"Close to transport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel is in a terrific location, close to transport and only 15 minutes to Red Square, excellent value for your money. We had no trouble taking train from airport to metro and then catching metro to the Hotel (download copy of metro system). The people at the information desk at the airport are also very helpful and speak excellent English. When you get out of the metro station the hotel is visible and a 5 minute walk. We did not order breakfast as there are lots of eating places around the hotel together with supermarkets. Red Square is amazing as is most of Moscow.
Genuine Expedia guest review
Other trip Sep 18, 2013
Jon
AU
3.0 / 5Good
"Crowded but good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
All in all this was a pleasant stay although far away from everything except the metro. Breakfast is way to expensive and very crowded. Thus good value for a stricter budget
Genuine Hotels.com guest review
2 night trip Sep 5, 2013
A Traveler
ZA
1.0 / 5Poor
"A mass market hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
2 experiences: 1, At VIP check-in counter, I was told only a smoking room (at the 24th floor) was available & they would change to a non-smoking one the next day. I agreed since it was evening and it had been a long train journey. The lady even parted with a "see you tomorrow". Next morning, she was not on duty. Another lady (at the normal reception counter) asked "who told you that?" & did not even check whether any non-smoking room was available. She just said check-out time is noon & asked me to come back later. That evening, after the usual tourist things, I found the lady who checked me in. Again no non-smoking room was available & I should come back in the morning. Since the hotel is far from the city center, it is not realistic to return mid-day to change rooms. If you cannot stand cigarette smoke, be very firm with your need for a non-smoking room if they offer you a smoking one "temporarily". It smell even after airing with opened window. Past reviewers had reported similar encounters. 2, The guest information folder said complimentary tea/coffee were available on certain floors & had info how to get to them. When my card key cannot access those floors, I called the front desk & was asked to go down for the card to be "fixed". But when I went down, they said the facility is for deluxe room guests only. Then why is everyone told it is complimentary complete with instructions how to get them & why was I asked to go down to the reception for the card to be "fixed"?
Genuine Hotels.com guest review
10 night trip Sep 4, 2013
A Traveler
SG
1.0 / 5Poor
"New name for hotel Smokers Heaven"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Through our the hotel it smelt like a smoke house in your room and dining rooms. Their english is very limited. We had to debit a nominated amount onto our credit card before we could use their dining rooms, balance left would be credit to our account 5 days after departure. The hotel is 1-1/2 hrs away from Airport and 3/4 hr away from central station. We were close to a good metro system took 1/2 hr to city, but no good for dragging suitcases around, no lifts. Meals very average quality but not a bad price about $20 for buffet breakfast. Suggestion pay more for accommodation and stay in the city for convenience. This hotel is set up for groups
Genuine Hotels.com guest review
3 night trip Sep 1, 2013
G&S holidays
AU
2.0 / 5Fair
"Normal but noisy!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel in general for the price is ok, the problem is that I couldn't get a good sleep in 4 nights because of the noise from neighbouring units. There's also some noise from the outside, but the worst was internal from other guests. Also, first day they were overbooked and placed me in a smoker room which for me is awful because not only I don't smoke, but I hate the smell.
Genuine Hotels.com guest review
4 night business trip Aug 26, 2013
A Traveler
MX
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